Bs Randall Auto Service

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Name: M*** W*****
Date: 2024-01-09 19:39:29
Rating: 5
Comment: My daughter had car trouble while away at college. Brian was very professional, courteous and knowledgeable. Very fast and reasonably priced service as well. Highly recommend.

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Name: K**** L*****
Date: 2024-01-09 14:03:44
Rating: 5
Comment: Always great service and great repairs.

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Name: D****** P******
Date: 2024-01-04 16:41:32
Rating: 5
Comment: 1/3/23 I couldnt have asked for a more honest, timely, caring, fair priced business then these guys. Daughters car broke down and we live out of town, looked up reviews in the area and stumbled upon Bs Randall Auto Service. My daughters ford focus was fixed in less than 24 hours and with the student discount they applied came in almost $50 less than the already fair quote. I would recommend these guys to anyone especially to parents who have students living in the East Lansing area. I might even make the 45 min drive to have them fix my own vehicle in the future. This personal self-owned business is the type that is hard to find these days. Many thanks for helping my daughter in the process.Darrell Plummer

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Name: A***** C*******
Date: 2023-12-01 22:31:32
Rating: 5
Comment: Friendliest service! Straightforward and are honest with what your car actually needs. The student discount was an added bonus! Definitely recommend

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Name: M***** K
Date: 2023-11-22 21:25:40
Rating: 5
Comment: I am a first time customer and I dropped car off and received same day service. Overall, very impressed! Not only were my concerns addressed, but you could tell they looked at the vehicle in its entirety. Costs and options were effectively communicated and services promptly performed - despite it being Thanksgiving Eve. Compared to mechanics Ive had in the past, services are also relatively affordable. Brian was personable and kind. Will be a returning customer, happy to find a trustworthy mechanic as someone who is new to the area.

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Name: A***** S******
Date: 2023-11-07 20:35:16
Rating: 5
Comment: I took my car in for a quote and they were so helpful and realistic with what could be done with my old junker of a car. I really appreciate the honesty and the quote!

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Name: C*** S********
Date: 2023-10-17 00:11:10
Rating: 5
Comment: Great service gave me a quote and he was pretty spot on got me in and on my way fairly quick

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Name: c***********
Date: 2023-10-08 14:37:19
Rating: 5
Comment: Brian was very upfront and honest. I felt like the prices were fair. They were quick but not too quick not to do a good job. Very friendly and I would highly recommend them actually did work that I wasnt charged for.

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Name: D**** W******
Date: 2023-09-16 17:07:33
Rating: 5
Comment: I took my 2011 Ford Escape to Randalls because of the good reviews. I was not disappointed. My vehicle was running terrible after my catalytic converter was stolen and then replaced. Dropped off on Thursday and it was done on Friday. Thought I was going have to pay like $180. When I got there he said it would be $63. I said, in shock, What 😳. I gave him $65 and he gave me the $5 back! Not only that, but when I got in the car and I was driving I realized that they had detailed (cleaned) the interior of my car!! They, definitely, went above and beyond what they needed to do. It made me realize that there are, actually, honest and good people and businesses in this city. I recommend anyone that needs car repairs to go to B Randalls on Kalamazoo St in Lansing. You will not regret it. Im telling all my family how great they are. It made my day.

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Name: B*** W****
Date: 2023-07-01 17:59:53
Rating: 5
Comment: I have been going to Bs Randall for years and continue to recommend them as the best mechanic service in the area. They are professional, personable and ensure that they get the job done correctly. If they cannot do it, they will suggest elsewhere. Brian and Tom have consistently provided quality serve at a fair price. Great work!

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Name: N*** M***
Date: 2023-06-21 18:50:15
Rating: 5
Comment: My old mechanic retired, so Ive been on the hunt for a replacement. Several old friends recommended this shop, so I dropped my car off late Sunday night, and put the keys in the slot. Brian called Monday to let me know I needed a new water pump and exhaust. The exhaust would be an issue, because my cars not being made any more. But, he went the extra mile and hunted that part down. Screaming Mimi hit the road again the following day! Thanks so much, Brian. Ill be back, because you, my man, are my new friggin mechanic!

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Name: J B
Date: 2023-05-18 21:44:54
Rating: 5
Comment: Had them change out a part that bigger commercial places wouldnt do for me unless they replaced the rest of the suspension components too. Im in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didnt have the ability to do one part.The guys were nice here. They even offer discounts for students.Hard to find honest mechanics these days. Worth it.

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Name: K***** S********
Date: 2023-04-19 12:41:28
Rating: 5
Comment: Honest and friendly crew!!

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Name: M****** S*****
Date: 2022-12-12 22:07:04
Rating: 5
Comment: Dependable service, reasonable prices and trustworthy diagnoses. Great auto repair

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Name: M*** K*****
Date: 2022-10-27 14:46:40
Rating: 5
Comment: Friendly, honest, fair -- willing to explain the details or just get you in and out. The neighborhood mechanic everyone deserves!

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Name: J**** K***
Date: 2022-10-19 00:08:07
Rating: 5
Comment: I heard a metallic rattling noise coming from the engine a couple days ago. I saw that B’s Randall had good reviews, and I’m happy to say that they turned out to be true. The rear catalytic converter was the issue, but it was much more expensive than I could afford to fix on a student budget. The mechanic offered to tighten the protective shields and sure up anything else, while also repairing a broken sway bar for a great price. While not a fix, B’s Randall was able to help postpone the repair until I have the money to fix it properly. Which obviously will be done by them for their honesty, good prices, and understanding how to help someone on a budget.

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Name: C**** B******
Date: 2022-09-23 21:37:45
Rating: 5
Comment: Best Auto repair shop in town. Honest and quality work.

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Name: T**** K***
Date: 2022-09-16 16:57:49
Rating: 5
Comment: If you’re a student this is the best place to go for car repairs in the East Lansing/ Lansing area. Don’t try to overcharge you or sell stuff you don’t need. Staff is very helpful, friendly and willing to explain the repairs performed.

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Name: D** B****** S*****
Date: 2022-07-01 23:01:32
Rating: 5
Comment: Best place to get your vehicle repaired. Very trustworthy and competent group of professionals!

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Name: K** T****
Date: 2022-05-31 20:29:43
Rating: 5
Comment: I have been coming here for 15+ years. Thats all I need to say. Wont go anywhere else.

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Name: L*** W*****
Date: 2022-05-16 17:51:14
Rating: 5
Comment: Great communication and service! Car was evaluated and repaired very quickly. Highly recommended for all vehicle repairs.

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Name: M****** B*****
Date: 2022-04-05 22:34:34
Rating: 5
Comment: They have a habit of getting the work done quicker and cheaper than expected.

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Name: J**** T*****
Date: 2022-03-31 17:51:48
Rating: 5
Comment: Very honest and very affordable! Will definitely be bringing all my business here from now on.

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Name: M******* S*********
Date: 2022-02-24 21:21:17
Rating: 5
Comment: Will definitely be back!! Friendly, honest, and went above and beyond. I’ll never take my car anywhere else!!

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Name: B****** D*****
Date: 2022-02-11 16:29:05
Rating: 5
Comment: The most honest and fair priced place I have ever been. Had a previous horrible experience at a chain so decided to try this place out. He got me in right away and fixed the issue very fast. He showed me the parts and explained what he fixed which no other shop has ever done for me. Overall I would definitely recommend this place to anyone. Great service and great people.

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Name: C*******
Date: 2022-01-27 22:15:00
Rating: 5
Comment: Great customer service and reasonable pricing. They have done a great job on our vehicles over the last couple of years.

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Name: B*** K****
Date: 2022-01-01 15:44:38
Rating: 5
Comment: Honest and fair priced

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Name: D******* L*******
Date: 2021-12-09 15:55:31
Rating: 5
Comment: The fantastic customer service and professionalism were clearly a reflection in the work they performed on my vehicle. Big thanks!

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Name: S****
Date: 2021-12-02 03:12:28
Rating: 5
Comment: They were able to get the car in quickly. Work completed efficiently. I was given verbal notes on repairs that could wait and what might need to be done sooner.

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Name: B*** N****
Date: 2021-11-29 17:36:39
Rating: 5
Comment: Brian took good care of my daughter and her Saturn while @ MSU.

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Name: B***** M*******
Date: 2021-11-20 17:39:47
Rating: 5
Comment: Update 11/20/21:I brought my car here after a big name tire place found problems with my car when I took it in for a screw in the tire. They were condescending to me. Bs Randall fixed my car, treated me like a grownup, and saved me about $300 over the quote I was given at the tire place. Definitely bring your car here for repairs. Honest and friendly.Update 1/14/2020:I still like visiting here especially if my car had bigger problems. Unless you are able to leave your vehicle here for the day I wouldnt necessarily come here for regular maintenance things including oil changes. They dont have enough staff. I had a problem with my car starting rough. I suspected and hoped it was the battery. They wanted me to leave my car for them to check it out. I understand they are busy with a small operation, but its tough for me to go without my car unless necessary. I took it to a parts store and they checked it and within a couple of minutes it was determined to be a problem with the battery. It was replaced and I was soon on my way. Brian and Tom are awesome, and I trust them. Id be willing to visit if I have a bigger issue with my car.... hopefully in a long time from now (pretty please, car).7 years ago:This place is the only shop I trust with my car. They are honest, and saved me money over other places. They even suggested that I should get a new car. What mechanic would do that!?! Now they are helping me keep my car going when I told them I didnt want a car payment. Both Brian and Tom are great guys and very friendly. Theyve gone out of their way to help me. Now I wont go anywhere else. You can trust them. Thank you, Brian and Tom!

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Name: L**** S*************
Date: 2021-10-10 23:47:21
Rating: 5
Comment: Super friendly. Had a problem with my wheel and needed to go into another shop to get the problem fixed but I didnt get charged for the inspection and had a great conversation.

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Name: C**** T
Date: 2021-09-19 15:35:14
Rating: 5
Comment: You will not find a more reliable and awesome mechanic then here. Every experience Ive had here has been excellent! Amazing customer service, exceptional quality of work, and fair prices. This is my favorite repair shop in the Lansing area.

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Name: N***** S*****
Date: 2021-08-17 22:32:50
Rating: 5
Comment: Im not originally from Lansing, so when my brakes started grinding, I didnt know where I could go to get fair and good value service around MSU. But Im happy I went with Bs Randall because they got it in and out very quickly and were friendly and professional with me! Price was very reasonable for the service as well, and the student discount is also greatly appreciated! Thank you for the service!

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Name: B**** S******
Date: 2021-07-20 01:41:28
Rating: 5
Comment: Thanks so much guys! Can always count on you.

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Name: D*** E****
Date: 2021-06-24 12:04:36
Rating: 5
Comment: Honest fellas

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Name: s*** p*****
Date: 2021-05-28 10:42:03
Rating: 5
Comment: Wife broke down in Lansing and had 4RUNNER towed to this shop. I dont live in Lansing and could not get there in time to help as it was later in the day on Friday. Looked at reviews on many places and found this place. Vehicle was fixed Monday and at a very fair price. Could not be happier.

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Name: P*** D*****
Date: 2021-05-21 14:45:26
Rating: 5
Comment: Good place, good staff, very knowledgable and upfront about work and prices. Defitnely worth giving a call. I always encourage people to get 2nd opinions when it comes to car work. Especially women since some car mechanics try to get over on Ladies cause they think they dont know about vehicles. This place doesnt do that.

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Name: B** H*****
Date: 2021-04-09 17:36:56
Rating: 5
Comment: Very honest repairs. Ive always felt they provide good options and reasons for repairs that are designed to address your problems and not just get money. Love this place!

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Name: R**** C*******
Date: 2021-04-01 20:10:50
Rating: 5
Comment: Only mechanic my husband and I take our vehicles to. Brian is professional and honest, good quality work, gets the job done fast too

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Name: K****** J******
Date: 2021-03-04 14:56:44
Rating: 5
Comment: The first mechanic Ive ever been to that didnt rip me off. Or charge me a single penny for looking when there are a few mechanics that will charge you well over a hundred just to look at it. Super honest mechanic and Im sure if I went any where else they would have told me itwas a must to fix or my car would explode. Something I would totally believe. I will definitely be coming back when my car realy needs a fixing. Thank you!

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Name: C**** K*****
Date: 2021-02-18 17:13:18
Rating: 5
Comment: My daughter is a student in the area and had a warning light come on. Brian was so kind to get her in right away and topped off the coolant and got her back on her way very quickly. We will definitely go back for any additional repairs in the future. Thank you very much Brian!

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Name: N** Z****
Date: 2021-02-13 13:35:06
Rating: 5
Comment: Excellent service! Appreciate your honestly.

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Name: V******** R
Date: 2021-01-10 00:50:46
Rating: 5
Comment: Fair honest and never talks down to me, I recommend them to everyone.

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Name: n*******
Date: 2021-01-08 22:40:41
Rating: 5
Comment: Great customer service, quality and price.

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Name: R** B*****
Date: 2020-12-23 14:47:00
Rating: 5
Comment: My son is a student in Lansing and the coolant on his 2013 Escape was leaking. Took the car to Bs and Brian was awesome. The work was done on time and we were kept on the loop of what was going on. Pricing was very reasonable as well. Will go back here in a heartbeat if any work is ever needed. Thanks for taking care of us!

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Name: D**** P*******
Date: 2020-10-19 14:54:08
Rating: 5
Comment: Amazing, honest and a really helpful place definitely recommend if your new to getting your car fixed or just need a trustworthy spot to take it.

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Name: L*** V** C****
Date: 2020-10-04 21:05:32
Rating: 5
Comment: Fair prices and quick work.

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Name: H****** C*******
Date: 2020-09-16 16:25:05
Rating: 5
Comment: I was in urgent need of a mechanic due to a fuel line leak in my 2008 Pontiac G5. Being a bit newer to the Lansing area, I found Bs Randall Auto Service on Google. I made the decision to go there due to so many positive reviews. Im happy to share that I was not disappointed.I immediately felt at ease leaving my car in Brians hands. He took the time to actually explain what was happening with my car, and didnt just take the keys and send me on my way. He also allowed me to ask many questions about the current state of my vehicle, and made excellent recommendations about what I should consider getting fixed next - if I chose to do so.I also had a shaking-while-braking car that was misdiagnosed twice by other mechanics. He was able to find the cause of this issue (messed up rotor), and fixed this for me as well.I really appreciated Brians professionalism, customer service, and overall kindness. Bs Randall will definitely be my new go-to mechanic moving forward.Thanks so much, Brian for making my old car feel safe and reliable again! :-)

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Name: P**** J****
Date: 2020-08-29 21:18:13
Rating: 5
Comment: Thank you for the honest estimates and delivery of services. Best place in town for repairs.

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Name: J***** K**********
Date: 2020-07-21 21:31:42
Rating: 5
Comment: New to the area and picked Bs based on the google reviews. I called at 9am, dropped off at 9:15am, diagnosed by 11am, and ready by 2:30pm or so. Cost was definitely lower than what I expected. Ill definitely be back.

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Name: S***** E*****
Date: 2020-06-24 23:34:07
Rating: 5
Comment: They do such a great job. Will always go back. Service is excellent and price is very reasonable.

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Name: L*** M****
Date: 2020-06-19 22:01:51
Rating: 5
Comment: Great affordable service

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Name: M****** C*****
Date: 2020-06-10 19:15:41
Rating: 5
Comment: Fixed my car fast and it runs great it was cheaper then i expected great shop

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Name: J**** G********
Date: 2020-02-02 23:24:47
Rating: 5
Comment: Brian’s shop is the only place I take my car. He’s honest, quick, and they do fantastic work! I recommend this place every chance I get.

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Name: A**** S****
Date: 2019-12-01 22:06:58
Rating: 5
Comment: They took care of a problem I had with my Toyoto really quickly, and at a totally affordable price. Ill be back next time I need car help!

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Name: Z******** L*
Date: 2019-11-11 13:23:33
Rating: 5
Comment: Very good auto service!

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Name: R*****
Date: 2019-11-01 19:23:41
Rating: 5
Comment: Quick, friendly, reasonable prices. Got an oil change and quote on coolant issues within My schedule. Brian is great.

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Name: R***** S*******
Date: 2019-09-11 04:09:16
Rating: 5
Comment: Great guy, went up to his shop after reading these reviews, he was very straightforward and honest and even went the extra mile to direct me to a place that could take care of my issue.

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Name: S****** S***
Date: 2019-09-05 11:43:31
Rating: 5
Comment: Ive been bringing my vehicles here for several years now. They are always honest and will tell you what the real problems are. On multiple occasions I brought my car in because I thought it needed some serious repairs and it was going to cost a lot of $$$. Then after taking a look I get a call and they tell me, Oh its not that bad. We just need to fix XYZ. Ill always take my vehicles to Bs.

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Name: T***** H******
Date: 2019-08-26 13:16:16
Rating: 5
Comment: Good work, fair price.

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Name: E**** M*****
Date: 2019-08-05 15:10:13
Rating: 5
Comment: Always trustworthy and top notch service... wont go anywhere else

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Name: Z** H***
Date: 2019-07-13 18:13:35
Rating: 5
Comment: Very friendly and professional !

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Name: M***** P*********
Date: 2019-07-04 14:43:54
Rating: 5
Comment: Great Automotive repair at a fair price

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Name: S****** R**
Date: 2019-05-24 13:56:43
Rating: 5
Comment: During my time at MSU, I took my 22 yr old Nissan to a couple places. Bs is hands down the best. Their prices are great, theyre fast, and they never try to sell you on stuff you dont need. One time they even sent me to a different shop because they werent confident they could diagnose my problem and didnt want me to waste my time. I recommend Bs to everyone. They dont screw around.

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Name: S**** I****
Date: 2019-05-13 18:04:10
Rating: 5
Comment: These guys always take care of me and my cars. Two of the most honest people I have ever met. I wouldnt dream about going anywhere else.

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Name: J** S*******
Date: 2019-05-07 22:22:15
Rating: 4
Comment: Good work very satisfying

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Name: M****** K****
Date: 2019-04-30 15:43:19
Rating: 5
Comment: I went in on a Tuesday because my car was making an odd noise. To preface this, I know very little about cars, and unless the check engine light/ oil light is on, then Ill be completely lost. I went in and talked with Brian, and he said he would take a look. My car was at the shop for 2 days and I got a call from Brian saying that my car was out of oil and he was checking to make sure it was okay that he put oil in. I gave him permission to do what needed to be done to fix my car. My car was good to go about an hour after he called. The total for the oil change was $32 (I drive a 2010 Honda Accord). What a great price! I usually pay $50-$60. Brian also wrote detailed instructions on what he did and what I should look out for in the future. I know that many mechanics can take advantage of my lack of knowledge, so I was thankful that Brian did such a good job and was transparent about the process. Would go again if I had car trouble.

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Name: l*** h*****
Date: 2019-04-26 01:57:56
Rating: 5
Comment: My daughter, an MSU student, was driving back to school when her older model Yukon started to shake. The engine light started flashing, and a no traction/stability warning light came on. She made it back to school, but was not comfortable driving it until we had it serviced. Not knowing any service stations in the area, I googled automotive repair. B Randall’s came up with excellent reviews. We had the truck towed there and the gentleman who looked at it that day, was accommodating and couldn’t have been nicer. So glad we found B Randall’s, I highly recommend. Thank you.

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Name: C**** G******
Date: 2019-04-05 07:56:27
Rating: 5
Comment: Love it, they get the job done well!

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Name: d*** d******
Date: 2019-04-02 16:17:21
Rating: 5
Comment: Can’t believe how amazing these people are! Finally some true good mechanics. Nothing shady here. Will highly recommend.

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Name: N*** G***********
Date: 2019-03-26 00:05:30
Rating: 5
Comment: Ive used their services twice now and I have had a great experience both times. The first time was for the power steering on my Dodge Avenger. Not only was the service fast and high quality, but the final price came out to be lower than the estimate! My second visit was for the brakes on my Ford Focus. They got me in and fixed everything within the same day and again the price was lower that I expected and the work was great too. I cant recommend this place highly enough! Fast, friendly service, and great prices.

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Name: C***** C***
Date: 2019-03-14 14:13:50
Rating: 5
Comment: I’ve been going to Brian for years. He’s fair priced, does excellent work and he’s a great guy.

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Name: B***** C*******
Date: 2019-02-08 18:20:11
Rating: 5
Comment: Very nice people.

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Name: C**** C*****
Date: 2019-01-17 04:44:18
Rating: 5
Comment: The hardest kind of car repair is when the car runs fine most of the time, then without warning wont start and leave you stranded. Wait an hour, turn the key, and it starts right up and runs fine. It takes a sharp mechanic with years of experience to track down that kind of electrical problem and fix it. That was the story with my 2000 Pontiac Grand Prix. Turned out to be a pinched wire ! I am highly impressed with the mechanics at Bs. They were a good team. They fixed a difficult problem, and the bill was quite reasonable. To anyone looking for a couple good mechanics with a lot of experience, I recommend this place !

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Name: T****
Date: 2019-01-09 21:26:22
Rating: 5
Comment: Absolutely fantastic work by an amazing business. Best service in the area

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Name: C*** R********
Date: 2018-12-08 03:21:38
Rating: 5
Comment: Clear, Concise, and Reliable. Excellent honest service! Mistakenly went to Tuffys and Belle Tire first with bad experiences. Bs Randall is quick and stuck to the requested service. I paid exactly what I expected to without the sales bullsh*t you get from Tuffys.

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Name: K****** G***
Date: 2018-12-05 20:25:36
Rating: 5
Comment: I highly recommend Bs Auto. They were able to get me in right away after my check engine light had come on. Brian, the owner, checked it out and found the cause of the issue right away. He clearly explained the issue and patiently answered all of my questions. He was honest and sincere and let me know that he didnt think it was really necessary to replace the sensor that was causing the light. He made a recommendation but did not push me to do anything right then and there. I had a great experience and will be coming back in the future!

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Name: R*** B*****
Date: 2018-11-16 18:03:22
Rating: 5
Comment: Coolest guys in town

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Name: L*** B*******
Date: 2018-10-08 20:39:56
Rating: 5
Comment: So friendly and helpful- the best repair shop around!

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Name: T***** R********
Date: 2018-10-03 15:59:14
Rating: 5
Comment: Super friendly!

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Name: M****** J*******
Date: 2018-07-10 20:05:02
Rating: 5
Comment: I am very picky about who I trust my car to. I used to take it to the dealership for all maintenance and repairs. Now I take it to Bs where I know its not only going to be well taken care of, but I am treated with respect as well. I know I wont be taken advantage of. I have had quite a bit of work done by them and I always leave knowing my car is in tip-top shape. I highly recommend them!

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Name: E*** D*****
Date: 2018-06-28 18:44:54
Rating: 5
Comment: Asked for an exhaust repair and an oil change, got an exhaust repair and an oil change. Good price and they dont harangue you upselling stuff you didnt come in for. Bonus points for being able to reuse the old muffler, which saved a lot of money.

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Name: K**** P***
Date: 2018-05-17 16:53:26
Rating: 5
Comment: Nobody likes to spend money to fix his or her car, but this place will do the repair in a timely manner and at a fair price. Super professional. Ill go back - hopefully not too soon.

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Name: M*** D****
Date: 2018-05-16 01:53:32
Rating: 5
Comment: Bs Randall Auto service is top notch! I have been going there for years and he even helped me find a new car when the car I was driving rusted to death. If I have a question about anything with my car, Brian will give me a straight answer. He will tell me the cost, how long it will take, and what more might be needed to get my car running well. I dont have to wait till my car starts showing signs that more work needs to be done.

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Name: D** C***
Date: 2018-05-08 19:38:12
Rating: 5
Comment: Honest and fair pricing. Will tell you exactly what you need to fix in a way anyone can understand. They wont try to sell you something you dont need. I recently move to the west side of Lansing and I still bring my cars here for service and will continue to do so. Would recommend to anyone.

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Name: M****** S*****
Date: 2018-04-05 13:31:44
Rating: 5
Comment: Honest, efficient, and friendly service. If you are not getting your non warranty auto repair there you are making a huge mistake. The prices are fair, lets recognize auto repair costs money, but they go the extra distance to help us make good choices. My only reluctance in praising them, is that it may be harder to get my cars in for maintenance. Just a great place.

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Name: M*** E****
Date: 2018-03-29 16:01:20
Rating: 5
Comment: Their feedback speaks for itself!!!My sons Focus had a charging problem 1 1/2 hours from home. They diagnosed it quickly and repaired at a fair price. Great, honest service.

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Name: B****** G******
Date: 2018-03-14 16:06:58
Rating: 5
Comment: Found this place on google and glad I did. They were very friendly, honest, and have fair prices. I will be back for any work I need done on my vehicles.

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Name: A*** O (************
Date: 2018-02-20 22:53:12
Rating: 5
Comment: I dont think Ive ever been to a garage with such friendly service.Brian is a straight shooter and a pleasure to deal with----I will be using this shop for my automotive needs moving forward. Had to get a ball joint and exhaust system replaced.Some of the really brand-specific stuff (I have a turbo Subaru, which can be a PITA to work on) he recommended going to a more specialized shop for, but hes getting 5 stars for being incredibly up front and honest about it.Highly recommended!

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Name: B**** B*******
Date: 2018-02-20 02:37:00
Rating: 5
Comment: How can I say enough about these guys. I trust them, and have for over 20 years.

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Name: S*** T*******
Date: 2018-02-01 21:40:50
Rating: 5
Comment: Its so nice to find a good-guy mechanic who will take care of you no questions asked. Bs Randall fixes what you need fixed and wont up-sell you. They are flexible and will honest with you. Prices are fair. Highly recommend.

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Name: A*** K*********
Date: 2017-11-22 18:26:35
Rating: 5
Comment: Fast service, fair price!

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Name: L****** J******
Date: 2017-11-18 13:31:53
Rating: 5
Comment: Great mechanic. Fair price and tell you whats needed to be done with you car and all your options.

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Name: G*** H******
Date: 2017-10-24 02:25:22
Rating: 5
Comment: Honest car repair. Good quality work.

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Name: R******* R**************
Date: 2017-10-13 11:56:26
Rating: 5
Comment: Best most honest and fairly priced.

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Name: C********** B******
Date: 2017-09-16 09:36:19
Rating: 5
Comment: Most honest place in town for Automotive service Brian and Tom are really first class when it comes to repairing your vehicle. They take the time to explain all options available to you and will not sell you on something you dont need. I have been a customer for over 20 years and would not take my vehicles anywhere else. So if youre in the need for service on your vehicle please give these guys a try you will not be disappointed.

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Name: J** R*****
Date: 2017-08-14 18:08:02
Rating: 5
Comment: Great prices, great experience, car still running 3 months on like a champ.

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Name: N******* G*****
Date: 2017-08-12 16:13:16
Rating: 5
Comment: Super kind & honest people. Highly recommend

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Name: R*** M*****
Date: 2017-06-29 03:42:35
Rating: 5
Comment: Brian was more than helpful and kind to me while my car was in for A/C repair. While I didnt actually service the vehicle, he explained to me all my options, price points, and never once tried to sell me on something that wasnt what I specifically came for.

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Name: R**** P****
Date: 2017-06-09 18:35:06
Rating: 5
Comment: Good honest people. Great Service. Fast Turnaround. Highly Recommend.

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Name: M**** K*****
Date: 2017-05-14 19:38:06
Rating: 5
Comment: Very friendly guys and very helpful!! I dont know much about cars and Bryan did his best to explain it to me laymans terms without talking to me like I was incompetent. Definitely appreciated that!

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Name: D*** F***
Date: 2017-04-20 17:41:59
Rating: 5
Comment: Great work, fast service and very reasonable price. Unlike other shops that charge a million bucks and tell you to fix this and that. Bs will tell you exactly what you need and let you digest what you want to fix.

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Name: L*** G***
Date: 2017-04-12 15:07:51
Rating: 5
Comment: I stumbled on Bs because theyre walking distance from my job, and have never considered another shop since. Brian and Tom are both fantastic- you usually get in fast and their turnaround time is amazing. They often come in UNDER the estimate for a job, and took time to show me a few tricks I could do at home to keep an old vehicle limping along. A complete old-school class act.

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Name: J G****
Date: 2017-02-13 22:48:10
Rating: 5
Comment: Friendly & extremely honest

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Name: M****** D****
Date: 2017-01-05 18:08:31
Rating: 5
Comment: Fantastic service! The mechanics are very helpful. They really know how to explain the issue with your car in a way that is understandable! They give estimates based on each recommend service and which service is most imminent. Love this place, very trustworthy and fair!

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Name: J** K***
Date: 2016-09-19 20:08:51
Rating: 5
Comment: Very conscientious about the work they do. Great at analyzing complex problems.

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Name: M*** N****
Date: 2016-08-03 15:35:16
Rating: 5
Comment: In a automotive landscape too often dominated by repair places that seem to jack up prices or try and sell you stuff you dont need, its refreshing to find a place like Bs Randall Auto Service. They are friendly, efficient, reasonable, and do good work.

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Name: B**** N*****
Date: 2016-01-08 00:37:12
Rating: 5
Comment: My son goes to MSU. Had other auto repair places in Lansing take advantage of us Bs is Great!!!! Very honest and fair!! I recommend them to the many out of town MSU students who dont want to be taken advantage of!!! Thanks guys. I truly appreciate your honesty.

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Name: G**** N*****
Date: 2016-01-07 21:13:07
Rating: 5
Comment: Most honest place you will find in town. Love what they do and care about customers. Charge a fair rate.

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Name: K**** B******
Date: 2015-12-09 20:41:51
Rating: 5
Comment: Oil change for 2014 Ford Escape - Great service, super friendly, quick, & good prices! Also really appreciated that they didnt try to up-sell me on any unnecessary fixes or upgrades

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Name: J******* L**
Date: 2015-08-04 13:07:42
Rating: 5
Comment: Id been driving my car roughly 4-6 hours daily for over a month, so I went to Bs Randall Auto Service (on two friends recommendations) to get it checked over. Within a day, Bs Randall told me my car was in good shape, which was not only reassuring, but also atypical of other repair shops who tended to generate a short list of items that needed repairs. I only paid for a recharge on the AC, which was something I had requested in the first place. Friendly, efficient, and trustworthy service; thanks very much!

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Name: G*** G********
Date: 2014-12-31 22:21:12
Rating: 5
Comment: Honest about the vehicles issues without over charging. Good people.

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Name: X L*
Date: 2014-11-18 21:10:21
Rating: 5
Comment: A place I would recommend to everyone, especially people like me who dont know much about cars. They are very helpful and honest.

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Name: K**** O***
Date: 2014-10-29 21:27:01
Rating: 5
Comment: I had unexpected car problems and, being new to the area, had no idea where to get my car fixed by trustworthy people. I took my vehicle to Bs Randall. They assessed and repaired my car on the same day that I took it in. Prices were more than fair and Brian and Tom were incredibly helpful, friendly and openly communicated what was going on with my car. Now, I wont take my car anywhere else. I would recommend them to anyone and everyone!

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Name: B** M*****
Date: 2014-10-13 19:49:17
Rating: 5
Comment: Ill definitely be going here for any future car repairs. The two owners, Tom and Brian, are down-to-earth, honest guys who wont try to rip you off. Midas wanted to charge me about $230 minimum for a ball joint repair on one side, and then tried to tell me I needed other stuff done as well. Bs Randall told me exactly what I needed done, and charged me a very reasonable price to do it. They were also very quick and I was able to pick up my truck 2 hours within taking it in. I recommend them for sure!P.S. If you have a Chevy s10, go here. Tom knows them inside out.

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Name: B** P*******
Date: 2014-05-18 23:48:10
Rating: 5
Comment: If you are looking for auto repair from people you can trust... this is the place to go! These guys do great work... and ONLY the work that needs to be done. No pressure, no price gouging, just good honest work and recommendations for repair you can count on. Fast, convenient, and affordable! On more than one occasion, Ive dropped my car off in the morning, with no appointment and they manage to squeeze me in and get my car serviced the same day!

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Name: M******* L*
Date: 2013-10-10 21:39:41
Rating: 5
Comment: There are places that will take advantage of you if you are a woman...And I can say from experience that Bs Randall Auto Service isnt one of those places.Ive been bringing my car to Bs Randal Auto Service since December of last year. My car broke down in the middle of a blizzard. One shop said they thought it was my alternator. When I called my brother and asked him to pick me up, he insisted I bring my car to Bs. So, I had my car towed over. I told Brian and Tom that the other shop said I needed a new alternator. They could have run with that, but found all I had wrong was a corroded battery post. What a surprise! The other repair place saw I am a woman and wanted to charge me for an unnecessary repair!!! But not Bs. Bs Randall Auto Service told me what was REALLY wrong AND they cleaned the battery post...AT NO CHARGE. Ive brought my car back several times, and always received friendly, quick service. Between my brothers recommendation, and how I was treated by Bs...I highly recommend them as a trustworthy place to bring your car for service.

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Name: A***** A*****
Date: 2013-09-24 21:33:45
Rating: 5
Comment: If you want quick and quality service for an excellent price, Bs Randall Auto Service is the place to go! Brian and Tom are repairmen with integrity. You can trust them. They were very friendly and easy to talk with. They were upfront in explaining the condition of my car but in no way pushed me into any decision. They were not condescending at all. And, the 10% student discount was a nice added bonus! Easily five star service. Thank you Bs Randall.

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Name: A***** G
Date: 2013-02-17 17:43:36
Rating: 5
Comment: Outstanding service! ive been going to randall auto for a few years and the guys there are great. very friendly and helpful. i feel like i can trust their diagnosis of my car. they work fast and have a fair value for labor. i always take my grand am there!

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Name: J***** B****
Date: 2009-05-13 18:47:14
Rating: 5
Comment: I highly recommend Randall Automotive. Friendly guys, right near MSU campus and very student friendly. Thanks!

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Name: M****** H******
Date: 2008-03-18 19:08:18
Rating: 5
Comment: Randall Automotive on East Kalamazoo has really taken care of my two vehicles. Ive seen them over five times now, and Ive never had to take anything back or get anything re-fixed. They are also prompt - if I take something in, they can (usually) get it back to me the same day.I definitely recommend them for any car repair.