Broadway Auto Care & Sales

category: Auto repair shop, Auto body shop, Brake shop, Engine rebuilding service, Mechanic, Oil change service, Radiator repair service, Tire shop, Transmission shop, Used car dealer
address: 1026 Broadway St, Ann Arbor, MI 48105, United States
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Phone: +1 734-662-5552
worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–1 PM
SundayClosed

Auto repair shop near me:

Washtenaw Auto Care Center | Monro Auto Service and Tire Centers | Dan & Chucks Kar Kare LLC | Auto-Lab Livonia | Lindens Complete Auto Repair


Name: 1* C*
Date: 2024-02-09 18:58:39
Rating: 5
Comment: I took my car to three different places before here, paid through the nose for diagnosis charges and fixes that didnt address the problem. The guys at Broadway auto took a look at what Id been told needed to be done next and said that didnt seem necessary, then they fixed the problem. They had the opportunity to do a bunch of expensive work and did the right thing instead. Ive only just returned home from their shop, car drives like a DREAM, but even if the same issue comes back, I have every confidence that the guys at Broadway will be able to fix it better and more cost effectively than anywhere else Ive gone. Everyone working here is friendly and seems competent, and its great to have a family business in town. After 35 years of living in Ann Arbor, I think I finally found MY auto-shop.
Name: M****** S**
Date: 2024-01-24 23:55:20
Rating: 4
Comment: Mr Ayoub squeezed me in for a quick oil change minutes before my shift .I am definitely going back ...
Name: M**
Date: 2024-01-10 21:37:55
Rating: 5
Comment: Been here twice, once right before a major road trip. The staff is fantastic, service great, has good communication and are very willing to explain everything.When I stopped in right before the trip to get my oil change, they did a quick check of all the systems and found the breaks were nearly bad. Despite the late hour they took extra time to get it fixed.Id recommend this place to anyone looking to have work done on their car.
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Name: T***
Date: 2023-11-11 01:22:37
Rating: 5
Comment: Professional work, friendly price and very nice people!
Name: W*** E*******
Date: 2023-11-10 20:23:27
Rating: 5
Comment: Incredibly quick and helpful late on a Friday afternoon
Name: Y* D**
Date: 2023-09-30 16:08:12
Rating: 5
Comment: Thanks Trevor and Muhammad for quickly fixing low tire pressure issue!
Name: H*** L********
Date: 2023-09-26 14:11:58
Rating: 5
Comment: The mechanics gave my car a facelift for under $300 and had it done in the same day. Great job!
Name: S**** S
Date: 2023-09-19 21:42:59
Rating: 5
Comment: Honestly amazing owner and shop. Rare to find someone who acually cares about the customer instead of bottom line. U can come here knowing they wont unnecessarily upsell you or cheat you and that your car will be properly repaired and safe for your family!Thank you again to everyone here.
Name: G**** S
Date: 2023-08-25 20:35:51
Rating: 5
Comment: I had some trouble with my older car and broke down near their shop. I called when they were open and spoke to Muhammad. He was super helpful and patient.I was surprised at how communicative they were as the issues were being found and resolved.The price was fair and the work looked well done.Dont hesitate to use them from simple car troubles to the more complex stuff.This is a very well run business.Thanks again for your help!
Name: M**** K****
Date: 2023-08-22 23:31:35
Rating: 5
Comment: Ive been here several times for a variety of repairs and have always felt respected. They’ve never pushed unnecessary services and have always provided me with an outcome that I trust. I’ve been to a hundred car shops in my life and have been ripped off and lied to more times than I can recall. I never worry about that here and I really appreciate it.
Name: E*** H******
Date: 2023-08-15 00:35:38
Rating: 5
Comment: My daughter and I drove over Ann Arbor on a Saturday from Chicago to do a campus visit at Univ of Michigan. After walking around the Big House we drove over to get lunch at Zingermans and my car started hissing and the engine started smoking right when I parked. I found Broadway Auto from a Google search and called them. I believe the owner answered the phone and said he could look at the car even though it was Saturday afternoon and he even helped arrange a tow truck to take my car to the shop. Unfortunately for me the problem was more entailed than originally thought so I had to leave my car there over the weekend. The guys in the front were very helpful finding a rental car and finding transportation to get the rental so I could get back to Chicago.Monday morning I received a call saying they had worked on the car on Sunday (their day off) and it would be ready to pick up by lunch time. By the time I arrived the car was ready and the bill thankfully came in at the low end of the estimate.Exceptional customer service!! Based on my experience I would definitely recommend Broadway Auto to anyone needing auto repair and will definitely use them in the future if I need auto work done when in Ann Arbor.
Name: s**** m******
Date: 2023-08-04 20:55:44
Rating: 5
Comment: I’ve taken my old car there for the past 3 years and have always had a good experience.
Name: D****** G********
Date: 2023-04-12 09:12:20
Rating: 5
Comment: The best mechanics, the best customer services, the best ambience characteristic of respect and integrity. Perhaps over 30 years, but certainly over 20 years we have come here for help with our cars. This business and the people are blessed. You walk in needing help with your car, or just a cup of coffee, and you walk out in peace. Prices are great. Services are great.
Name: K******** V*********
Date: 2023-04-09 19:26:57
Rating: 5
Comment: Excellent customer and car service. Weve got our spark plugs and coils replaced with them, as well as a free oil change. We always leave happy from their business. Highly recommend!
Name: W****** Z***
Date: 2023-03-21 21:55:03
Rating: 5
Comment: I have been here twice. Absolutely love the guys here. Best quality and lowest price. 厉害！
Name: O A
Date: 2023-02-24 15:39:14
Rating: 5
Comment: I use Abe for everything that my autos need . He is like a one stop shopping. If he can not do it will refer one to someone that can . His words always bring it in let’s see and it’s fixed .
Name: J**** H****
Date: 2023-02-23 15:47:53
Rating: 5
Comment: It feels good to have a dedicated mechanic spot in Ann Arbor and I highly recommend them.
Name: K*** K****
Date: 2023-02-09 16:43:51
Rating: 5
Comment: I was out of town from indiana and had my truck stall out 5 hours away from home. Broadway Auto Service were phenomenal in going above and beyond to help me. They were so helpful on getting it diagnosed and giving me multiple options. Abe and the rest of the staff is extremely knowledgeable and kind in looking out for my vehicle and safety. Cannot recommend them enough!
Name: D** E******** S****
Date: 2023-02-05 12:13:22
Rating: 5
Comment: I needed someone to help me fill one leaky tire with air (I was having trouble with the coin-operated gas station air pumps). Not only did the Broadway team fill ALL my tires, they did it free of charge. They were extremely helpful and friendly. I dont live in Ann Arbor, but I would recommend this auto shop to anyone in the area.
Name: B**** J* T***
Date: 2023-02-03 17:49:30
Rating: 5
Comment: The best family owned service station in Ann Arbor. Quality of knowledgable service & positive customer treatment unsurpassed for trusted reliable car maintenance!
Name: A***** J*****
Date: 2023-01-05 22:37:46
Rating: 5
Comment: Abe does well to look after his customers. This is a great shop for college students as well- quick, efficient service.
Name: G***** Z****
Date: 2022-12-30 21:33:46
Rating: 5
Comment: Excellent service! Fast and reliable. The boss is very nice and you can always get a good price here.
Name: R** K*******
Date: 2022-12-26 18:17:41
Rating: 5
Comment: Very quick and friendly! I like the people here. They are very nice.[12/26/2022]Theyve saved us again!!!I am really greatful to the skillful and kind guys!Thank you!!!
Name: L**
Date: 2022-12-23 04:33:18
Rating: 5
Comment: Abe and everyone here has always done solid work on my vehicle and for very reasonable prices. Great, quick service and very communicative. It feels good to have a dedicated mechanic spot in Ann Arbor and I highly recommend them.
Name: M****** M*********
Date: 2022-11-23 01:05:26
Rating: 5
Comment: I cannot say enough good things about Abe and his team!! Its like having a close family friend down the street who can help me. I initially came here to get the bumper on my roommates car replaced. He offered to do it for 25% less than an estimate I had from another shop. He was patient with me and transparent through the whole process! They did great work and had it done quickly. But thats not all... I recently bought my own used car and somehow accidentally engaged the parking brake. I spent a long time and several Google searches trying to figure out how to fix it, but the parking brake light and beeping would not stop. I drove over to the shop, and Abe immediately fixed it for me and taught me how to disengage the brake on my own if it happens again. And THEN when he saw on my dashboard that my tire pressure was low, he had someone fill all my tires for me! Didnt charge me anything; was just happy to help. They treat their customers like family! Ill definitely go back to Broadway Auto when I need anything else for my car.
Name: D***** B******
Date: 2022-11-09 21:48:09
Rating: 5
Comment: The staff is so kind and friendly, they fixed my car so quickly and perfectly, would 100% recommend next time you need to go somewhere!
Name: A******* G***
Date: 2022-10-28 20:45:43
Rating: 5
Comment: Best shop in Ann Arbor. They helped me in every way possible. Nicest and polite staff. Best mechanics in the town. Don’t think twice about coming here….
Name: H****** R*****
Date: 2022-10-20 20:18:54
Rating: 5
Comment: You guys they were truly amazing! From their friendly, happy to help customer service, their prices and their speed of service. In and out within 15 minutes after a long riddle day of work… couldn’t get any better! Thank you guys so very much!! I’ll be back for sure!
Name: B*** A
Date: 2022-10-09 03:24:41
Rating: 5
Comment: I cannot say enough good things about the guys at this shop! Fast, friendly, and they truly care about people. They saved me from being stranded far from home. So glad I called them!
Name: M****** S*****
Date: 2022-08-27 20:54:43
Rating: 5
Comment: Wonderful auto shop/mechanic experience. We brought our car in already knowing the issue and providing the part that needed to be changed. They installed it without hidden cost and with wonderful service. 5 🌟
Name: R**** S********
Date: 2022-08-18 22:58:42
Rating: 5
Comment: Great place. Been coming here for about 4 years. Excellent service, repairs are done quick, and prices are very competitive. The owners and staff are such nice people. Reliable, friendly, and good quality car mechanic. Highly recommended.
Name: H***** Z****
Date: 2022-08-08 22:19:54
Rating: 5
Comment: Truly one of the best auto shops in the Ann Arbor area I am glad a buddy of mine suggested this place years ago and started doing the same a good find forsures, for excellent service and reasonable prices for auto care. Abe and his staff are super friendly It feels like youre truly welcomed there everytime and Ive been happy every time I left with my car fixed 🙌🧑🏿‍🔧🚗🚙
Name: M***** J**
Date: 2022-07-05 14:26:16
Rating: 5
Comment: Very reasonable prices and excellent service. I took my car here for brake rotor and pad replacement, and Abe and his technicians did an amazing job. Strongly recommend Broadway Auto!
Name: S***** S*****
Date: 2022-07-02 01:13:53
Rating: 5
Comment: One of the best auto shops to go to in the Ann Arbor area. Abe and his staff are really nice. They get repairs done in a timely manner. Their prices are very reasonable. One thing I absolutely appreciate is their honesty.
Name: S**** S******
Date: 2022-06-22 20:13:11
Rating: 5
Comment: They hooked me up my birthday in two day and I got a flat so mad could not find a tire nowhere in Ann Arbor but they got me together in 10 minutes thanks guys good customer service 🤩
Name: Y***** S*****
Date: 2022-03-30 01:13:29
Rating: 5
Comment: I work at the hospital and have dropped my car off for service and repairs many times here, and had it ready for pick up after work. Have always gotten excellent service and fair prices. Great family owned business!
Name: K**** N******
Date: 2022-03-23 20:49:41
Rating: 5
Comment: After a long day of traveling, my husband & I blew a tire on M14 and hobbled our way here because it was the closest place to us. These guys really delivered above and beyond what we could have hoped for! They helped us immediately, and even though they didn’t have a new tire in stock for us, they put our spare tire on and checked all of our tires to make sure we would be safe to drive home to northern Michigan. Courteous and exceptional service!
Name: J*** C***** I******
Date: 2022-02-26 03:42:55
Rating: 5
Comment: Been coming here to get my Prius serviced for the past 2 years. Abe and his associates are very professional and accommodating. I highly recommend them.
Name: M******* T*****
Date: 2022-02-05 21:26:38
Rating: 5
Comment: I went to this place to get the headlight replaced. They did the service immediately and I got my car back in the same day. They did a good job and the price was reasonable. I highly recommend this place.
Name: G*** W*****
Date: 2021-11-14 20:44:40
Rating: 5
Comment: Abe, Muhammad, and everyone at Broadway Auto Care have taken very good care of me over the past four years. I know I can trust their word and recommendations on what I should do with my vehicle.When I come in, I feel part of the family, and have always been treated fairly in terms of price and any follow up work that’s come after any services they’ve rendered.I highly recommend them to anyone in the area, you can’t go wrong.
Name: T***** M*****
Date: 2021-11-04 21:11:26
Rating: 5
Comment: Broadway is an amazing auto care service. They always do a phenomenal job on my vehicle. They also treat me like family everytime I get my car fixed.Keep up the amazing work good people.
Name: A****** C*******
Date: 2021-09-11 16:09:48
Rating: 5
Comment: I had a problem with my brakes which caused an awful grinding noise. I took it to Abe, who discovered the problem was caused by a rock caught in there, which he removed. He was wonderful, and he didn’t even charge me! We offered to pay him anyways and he refused. Super honest guy. I will definitely be coming back if I ever need auto work done!!
Name: V****** L****
Date: 2021-08-21 17:27:37
Rating: 5
Comment: I was traveling on i94 & had some unexpected car problems. I googled around & was advised to call them & see if they could get me in. It was a Saturday so things were closing by 4. I called & Abe said to come down there & he could try to help me. I got there & he looked at my truck & said he can get me in shortly. Since I was almost 2 hours from home, he made some calls to get parts & it was a go. He made sure I was comfortable & kept me updated as parts arrived. Got me in within an hour & fixed my truck for me. Very nice & explained what the problem was. The price was reasonable & I am very satisfied with his work. Id recommend this place if you need small work done & quickly. Abe saved the day for me & if in the area, check them out!!
Name: T****** H*****
Date: 2021-08-10 14:07:30
Rating: 5
Comment: This is by far, the greatest auto shop in Ann Arbor. Abe and Mohamed are the greatest guys. The staff and mechanics are great and knowledgeable.
Name: A******** C***
Date: 2021-08-03 23:17:44
Rating: 5
Comment: Ive been bringing my Ford Escape here for the past several years while in grad school. Abe and the other employees are friendly, professional, and honest. I felt the prices were reasonable and work was done quickly.Thank you for taking good care of my car while Ive been in Ann Arbor!
Name: L**** P******
Date: 2021-05-03 21:11:41
Rating: 5
Comment: I always feel like I am walking out Broadway Auto with a fair price and quality labor. My repairs have always been completed quickly and the staff is also very friendly. Broadway Auto has my business.
Name: A***** T*****
Date: 2021-04-21 18:35:33
Rating: 5
Comment: Cant say enough good things about this place. Its hard to find a good mechanic, let alone one you trust. They are both. Abe (The owner) is extremely kind and a pleasure to work with. Ive brought two very different vehicles to him and he fixed them both perfectly and for a price that cant be matched by anyone in the Ann Arbor area. I will continue to bring my vehicles to him and you should as well!***Update: Frequently brought a 30 year old german car to Broadway, with all kinds of problems. They were always extremely willing to help, had good prices, and most importantly they are incredibly friendly. Hands down the best place in Ann Arbor, I wouldnt take my car anywhere else.
Name: J**** V*********
Date: 2021-04-17 22:07:25
Rating: 5
Comment: On the 13th we had a flat on the way to a surgery appointment in Ann Arbor. We were unable to find anyone to fix our tire in less than an hour and a half. The people at Broadway Auto Care helped us immediately, we would like to thank them. How kind of them!
Name: N***** L********
Date: 2021-04-08 17:50:59
Rating: 5
Comment: Broadway is one of the best places to get your car fixed. Their service is on time, friendly, and professional. Ive had the pleasure to get my car fixed a handful of times now, and I was compelled to leave a review. Ive recommended them to friends and family, and Ive only heard good things.
Name: R** R*******
Date: 2021-04-03 16:37:05
Rating: 5
Comment: Stopped by from out of state with an issue related to my turbocharger. Hamzah and Abe took great care of me - if I lived in the area, this would be my ONLY shop.
Name: A***** A********
Date: 2021-03-27 18:22:35
Rating: 5
Comment: Great service! Had windshield washer fluid motors replaced very quickly. No issues. Conveniently near a bus stop so I was able to take the bus between campus and the shop before and after work. Kind staff. I would go back
Name: M***** (*******
Date: 2021-02-27 03:31:14
Rating: 5
Comment: Great service. Have been there three times (collision repair, brake replacement, tire alignment) and they managed to handle all sorts of problems well. Will turn to them for help again!
Name: T******* C****
Date: 2021-02-10 17:45:26
Rating: 5
Comment: Great services. I came here twice for wheel alignment, brake changing, exhaust problems. They fix them in a very short time.
Name: K H
Date: 2021-01-29 20:05:36
Rating: 5
Comment: Brake and battery repair with a timely service and a descent price. People there are highly reliable and professional as they addressed my questions and resolved the car problems.
Name: D**** S**********
Date: 2021-01-14 22:49:34
Rating: 5
Comment: Always been happy with the service, communication, price, and quality of the repairs. Appreciate that if you want a cheap repair rather than a nice repair, theyll work with you to make it happen. Great shop!
Name: s******** r**
Date: 2021-01-14 05:58:53
Rating: 5
Comment: Ive lived in the Ann Arbor area for a few years now as a research fellow. I am so grateful that I chose Broadway Auto to do my car repair work. Theyre fast, professional, fair, honest, and do great work. Abe and his team is great to work with.Broadway Auto and Abe have been excellent. Ive told my friends about him and the good work he does. He stands behind his work too and ensures that the problem is fixed correctly. I have never had to wait longer than a day to get my car back.On the whole, I couldnt recommend them more strongly. The price is good, the work is excellent, the owner is honest. What more could you ask for from a mechanic? I dont intend to go anywhere else as long as I live in Ann Arbor.
Name: I**** X*
Date: 2020-12-30 18:03:49
Rating: 5
Comment: I got a screw in my tire the night before Christmas eve. On Christmas eve, I desperately called around hoping I could find an auto shop to take my car in for an evaluation, however was told by a couple of them that I would have to come after Christmas or new year because their schedules were full. I was about to give up and accept that I may have to put on the spare and spend the holiday without a transportation, but my friend suggested me to give Broadway a call. I am glad I did. The owner heard my issue over the phone, and just said it was a small problem, and they could fix it right away. I really appreciated their flexibility and hard work. I got my car back that day, and was charged with a fair price. I am very satisfied with their service, and would recommend others to check it out.
Name: S***** J****
Date: 2020-10-23 14:22:49
Rating: 5
Comment: They let you know what needs doing urgently (for safety) and what you can put off for a little while, but that is still important. They are competitively priced. I went there once and thought the price was expensive until I googled it and it turns out they were charging what you should.Almost 6 months ago, I had a big job done on my car that I left sitting for far too long and its still running strong.Edit: moving away now, but I was a regular customer for years. I recommend this place still.
Name: B M******
Date: 2020-10-22 14:57:42
Rating: 5
Comment: I had two vehicles serviced at this shop for three years and would still go here if I hadnt moved. Its a trustworthy place. They never recommended unnecessary repairs or services. In fact, I once took a vehicle to a dealership because of a warranty issue, and the dealership recommended 1.5k in additional repairs. I asked Broadway Auto about the same issues, and they said several were not a problem. Theyre very honest.
Name: V****** S**********
Date: 2020-10-13 14:43:50
Rating: 5
Comment: Ive been coming here for years and have only had positive experiences. The staff is friendly with everyone, the work is done well and on time, and theyve even gone above and beyond a couple of times. The first time I came in was for a simple oil change and when I came back a second time they recognized me and remembered my car before I even told them which one was mine. Would recommend!
Name: A F**** M******
Date: 2020-08-17 12:28:19
Rating: 5
Comment: The mechanics at Broadway are fantastic. They are profession, quick, and do reliable work. They have kept my old Toyota rolling along. They have great customer service and good rates.
Name: W**** Y*
Date: 2020-08-15 01:18:43
Rating: 5
Comment: I did the mechanical check and brake services there. Its my first car and they take really good care of it and I dont have to worry my car at all. The price is fair with professional and nice staff there. No additional cost and good reputation for this auto service store (more than 25 years). Will do the maintance in the future as well since we build trust now.
Name: E******** H******
Date: 2020-07-18 12:54:40
Rating: 5
Comment: Great service and value. We were visiting Ann Arbor from Brooklyn, NY. Our car was making a terrible sound. Our daughter recommended we go to her very reliable mechanic. They fixed the car in under two hours for a very very fair price. Wish they were in Brooklyn!
Name: J***
Date: 2020-06-25 02:56:48
Rating: 4
Comment: Update: The shop reached out to tell me about their 1-year nationwide warranty, since Im now living in another state. I called their warranty company, got the name of a nearby shop to go to, and took my car in. I appreciate Broadway Auto following up with me about this. Problem was fixed!Came in March to get my brakes checked. After spending over $700 on brakes and rotors, two weeks later my rear brakes started making a horrible loud noise whenever I accelerated, and I was afraid to drive my car at all. I was incredibly disappointed (and out of a lot of money).
Name: n*** g***
Date: 2020-06-04 22:36:17
Rating: 5
Comment: This review is long overdue. I have been going to Broadway Auto for several years for work on my Volvo. Every experience is a positive one. After an earlier visit for a particular issue, I was shocked to learn that everything else looks good and no additional work is needed at this time when I picked my car up. This was the first time an auto shop hadnt try to upsell me, and I knew these were people I could trust. The owner and staff are friendly and professional and they are doing a great job keeping their business clean and sanitized in response to the ongoing pandemic.I very highly recommend Broadway Auto Care & Sales to anyone looking for an honest, professional, high quality experience in servicing their vehicle. I will never take my care anywhere else.
Name: J***** L**
Date: 2020-05-30 19:17:04
Rating: 5
Comment: Efficient service, reliable work, and great staff! Did not charge a cent for small jobs and unbelievably reasonable pricing for larger ones. Should rank #1 in auto care in Ann Arbor!
Name: G*** m*
Date: 2020-05-28 23:29:31
Rating: 5
Comment: Ive been bringing my old car here for two years for various fixes, and they always do great work and never overcharge or give pressure for unnecessary repairs. Great place to fix your car, highly recommended!
Name: I***** N
Date: 2020-05-27 20:10:20
Rating: 5
Comment: This family business has taken care of my old car - which has needed a lot of work - for two years. Without fail, theyre communicative, fair, and helpful; if something can wait, theyre up front about it, and often fit me in for an urgent repair during a busy time. Thank you, Abe & co!
Name: J*** M*****
Date: 2020-05-23 18:09:55
Rating: 5
Comment: Ive been coming to Broadway Auto for the last four years and I cant speak highly enough of them! They consistently do high-quality work with repairs on my car, back-up their repairs (though Ive never had a problem, not once), and charge fair prices. They always make sure I understand the work theyre performing and answer any questions I have. Excellent service and great people! Go here!!!
Name: A**** H******
Date: 2020-05-20 20:02:05
Rating: 5
Comment: Couldn’t be happier with my experience. The owner was very pleasant to talk to, and he gave me a clear explanation of what my car needed replaced/fixed. They were able to fix a large oil leak and put on brand new tires within a day of me bringing it in. They also charge very fair prices for parts as well as labor. They will definitely be my go-to mechanic shop in Ann Arbor.
Name: J**** M**
Date: 2020-05-04 12:57:38
Rating: 5
Comment: I have been to SO many mechanics in the Ann Arbor area, and I have found that because people around here have money, they dont care what they spend fixing their vehicles. Places around here get 4 star reviews even though they are overpriced and tack on unnecessary additional repairs, simply because people dont know any better. That is NOT the case with Broadway Auto. I have never had a better auto care experience in this city!I have a car with a lot of problems. Id spend around $500 every other month fixing something or another on the thing. I was about fed up with all of the mechanics near me charging me for stuff I didnt need when I decided to take a chance on Broadway Auto. I am glad I did.The first time they took my car, I had just had it in a different shop, and these guys wanted like $4000 to fix a problem with the engine I didnt know I had. This was more than the value of the car, so I took it into Broadway Auto for a second opinion. They had it for a couple days, took apart the whole thing and couldnt find the issue the other place was talking about. I was amazed when they called. I asked if anything else was wrong with it that needed to be fixed. They said no. Sent it back with me free of charge. The fact that they werent looking for a way to make money off of me, even after they had my vehicle for several days and spent so many hours trying to figure out the problem really made me like these guys and feel like I could trust them.I brought my car back when it did start acting up again. They fixed up my problem in no time, and the price was the most reasonable I have ever paid. I didnt feel cheated or ripped off in any way. I had my fiance come here for a problem with his truck shortly after and they had his issue fixed up within a day, once again very affordable and quality work.I wont go anywhere else in Ann Arbor. If you want an honest mechanic with high quality work and reasonable prices, then you shouldnt either.
Name: X*** Z****
Date: 2020-03-06 19:59:16
Rating: 5
Comment: Great service and nice people here! Did the oil change and have them checked out power steering fluid, pretty good job and I have everything explained. Decent price as well!
Name: R***** P****
Date: 2020-02-13 03:50:32
Rating: 5
Comment: Fantastic service. I trust Abe and his workers with my car every time, for simple repairs like brakes to complex suspension or strut work. Professional, courteous, and quick. Work with my busy schedule when necessary.
Name: k** l*
Date: 2020-01-29 16:46:12
Rating: 5
Comment: I was in Ann Arbor last weekend and found my break got worse. It was close to 5 pm and most of auto stores will be close at 5. I went to broadway and the owner heard I live 1 hour away from Ann Arbor and it was not good to drive my car with bad break so he and his employees worked longer hours to fix the break. Thanks a lot
Name: A****** D*****
Date: 2019-12-15 13:50:14
Rating: 5
Comment: One of the best shops Iv been to. Got a flat tire going from Ohio to Mid Michigan and I was in and out in 30 minutes. They did not try to up sell me, which I appreciate considering I was in a jam. Great customer services. I cannot go back because I do not live near by, however I would recommend to anyone.
Name: N******* R*****
Date: 2019-12-14 22:18:00
Rating: 5
Comment: I refuse to take my car anywhere else. These guys are fast, theyre good, theyre cheap, and they arent out to rip you off. Ive taken my car here twice for tire stuff and should take your car here too.
Name: R** L***
Date: 2019-11-07 16:45:43
Rating: 5
Comment: Broadway Auto was exceptional. From the moment my car stalled through the short 2 DAYS it took to replace and install my new axle shafts their service has been top notch. They waited past closing hours for myself and my car to arrive. They provided an estimate within the first hour the next morning of opening. Then they completed the job within 24 hours of my approval. They were priced reasonably and their customer service can not be beat. And to top it all off, my car is now running back to normal. This is the place to go in Ann Arbor for car service.
Name: H******* M**
Date: 2019-09-28 16:48:59
Rating: 5
Comment: I strongly recommend this auto shop for their high quality service and nice job with very fair charge. The personnels are very friendly and offer great service. As a family business, they are willing to discuss with you about prices that fair for both, going through the details patiently and give you a good discount if you pay cash. I went to them primarily for bodywork but they reminded me of a tire with severe damage and high risk of blowout. They are right about that tire since I knew something happened to that one and have concerns for a while. They also mentioned since the other tires are all quite new and the abrasion is low so they only changed that damaged one instead of trying to sell me anything more than necessary. I really appreciate their work and attitude!
Name: C**** D********
Date: 2019-09-16 16:55:27
Rating: 5
Comment: Abe and his guys are always helpful knowledgable about our car and dont even suggest unnecessary services just to make a buck the times weve had to call with questions they know who we are and can give answers over the phone to help us out rather than saying to bring it in so thhey can get a service charge. They are always happy knowledgable and helpful. Thanks guys!!
Name: M*** G****
Date: 2019-08-07 18:45:36
Rating: 5
Comment: While traveling my truck blew a brake line in downtown Ann Arbor. The tow truck operator recommended this shop and I can say with confidence that they are top notch. Not only did they have me back on the road within one day (which is impressive considering replacing all 4 brake lines is no quick task) but also made sure I was taken care of while getting myself situated. Would recommend without hesitation. Labor rates/parts were fair priced.
Name: A****** S****
Date: 2019-08-03 20:52:12
Rating: 5
Comment: Very efficient - was able to accommodate brake rotor/pad repair same-day and done within hours (tire rotation and synthetic oil change) all for reasonable prices, would recommend!
Name: A****** J****
Date: 2019-07-18 18:06:33
Rating: 5
Comment: I was looking for a Mechanic that wouldnt charge an arm and leg to fix my car and broadway auto was amazing. My alternator went out and they were able to get my car fixed up in 1 day. The owner is always nice. thank you
Name: B** C*******
Date: 2019-06-01 20:59:45
Rating: 5
Comment: Such amazing service! Our car wouldnt start and broke down in a parking just next to the shop. My husband walked over and gave them our key, they got our car, and changed the battery for us even though they were going to close soon. There were still issues with the car after that the Ford Dealership has to fix but they were very kind about what our next steps were. Would absolutely go in again for vehicle repairs!
Name: A***** M*********
Date: 2019-05-31 18:58:50
Rating: 5
Comment: Our truck broke down while we were there for Apt for my son. Im 4 hrs from home. They were so nice to my children and I. They are fast and resonablely priced. I would refer them for a auto shop. Thanks for your generosity and help Broadway Auto Care!
Name: M**** S****
Date: 2019-05-25 21:01:31
Rating: 5
Comment: Great and honest service! Highly recommended!I had to bring my car in because the cabin smelled of coolant. It was just a cabin filter change. They changed the filter, fixed my car, and they didnt cheat me.Great service in auto repair is hard to come by, but Broadway is an example of exceptional customer service.
Name: A******** M****
Date: 2019-04-19 00:31:50
Rating: 5
Comment: Honest and reliable. I’ve purchased two very affordable used cars from Broadway, and they have both lasted.They’ve also repaired other cars for me. I’ve always been satisfied with the result and price. It has been several years since I first walked in, and ever since, I consistently recommend this shop to friends and family.
Name: A***** N*****
Date: 2019-03-19 18:56:39
Rating: 5
Comment: These are the guys you want to go to, no doubt about it. Im skeptical of auto shops but these guys were the absolute best. Honest and genuine guys who understand how to do business. Truly wish I could rate them higher.
Name: R***** W******
Date: 2019-03-08 16:57:32
Rating: 5
Comment: My 16 year old Toyota Camrys power steering failed. Car is my daughters, she is a 23 year old student at Michigan, i.e. many shops would have seen her as an easy mark. Broadway Auto Care DID NOT.The hose between the PS fluid reservoir and the PS pump had failed. The technician cut out the split section and reattached the hose, filled w PS fluid and she was on her way for less than $100. Initially I requested they replace both PS hoses however they opted not to do that as the high pressure hose was corroded where it connected to the rack and pinion cylinder and they were afraid the heat required to loosen the fitting might damage the rack and pinion.They turned down the opportunity to make significantly more money.Good call on their part. The permanent solution of replacing both hoses will be done later when she isnt in a time crunch for the car.
Name: L**** H************
Date: 2019-03-03 11:24:02
Rating: 5
Comment: Abe and his crew have been fixing up my car for the last two years or so (brake pad replacements, caliper replacements, leak fixes, etc) and have consistently given me the best service Ive had at any auto repair place. They work hard, efficiently, and effectively.In addition, they set the standard in honesty. Every time Ive been, the employees have worked hard to help me save money and prioritize the parts of my car that actually need fixing -- a quality I havent found in many other places.Lastly, theres the friendliness. Abe and co are so pleasant to talk to that I actually find myself looking forward to getting my car fixed there! Sadly Im moving away, but if I ever find myself back in Ann Arbor, I know where Im going to get my car fixed.
Name: T***** M****
Date: 2019-01-31 21:02:30
Rating: 5
Comment: Came in with detached front bumper. Everywhere else said they couldnt reattach it. Came in at ~ 1:30; had the bumper back on looking good by 3:00. The guys in the office kept me up to date with everything they were doing. Charged what was estimated.
Name: M******* S****
Date: 2018-12-31 23:23:20
Rating: 5
Comment: Me and my sister got stranded on the side of the road on our way to Grand Rapids MI from Cleveland OH. We had to get a tow and our car got dropped off at Broadway Auto care and sales. They did an excellent job of taking care of my sister and I. Most auto repair places I’ve been to take advantage of my lack of mechanical knowledge and that was certainly not the case at this one! They were friendly, helpful, and informative with out charging ridiculous fees.
Name: H** L**
Date: 2018-12-20 18:48:16
Rating: 5
Comment: Im an old customer in Broadway. It offers great service with quite reasonable price. I changed the back brake lamps yesterday. They changed two broken lamps but changed slightly more than one lamp.
Name: A**** U****
Date: 2018-10-27 14:51:07
Rating: 5
Comment: Abe and his mechanic family helped me out in a tough situation when my truck broke down. The vibe at this place is nice and Ill definitely be taking my cars here from now on!
Name: B***** P****
Date: 2018-10-04 19:08:25
Rating: 5
Comment: Abe is the best guy i have met upto now i was in an accident and my car was really damaged but he gave me the best prices in town and got it fix now it runs like new so if you guys ever want to repair your car or anything to do with tune up just go see him he will help you with a smiling face
Name: A**** M******
Date: 2018-10-02 22:40:03
Rating: 5
Comment: Huge thanks to Abe & his boys at Broadway Auto Care! Their prices are fair, very polite & courteous, & are extremely detailed in their work. I would recommend their service to anyone in the Ann Arbor area.
Name: b**** p****** w******
Date: 2018-09-19 13:31:22
Rating: 5
Comment: This place has the best mechanic service and they go for good prices and i like the manager Abe he always gives me tips about my car and alot more i recommend this shop. And they also sell good cars for CHEAP Prices IM Amazed.
Name: S**** B***
Date: 2018-07-19 22:04:38
Rating: 5
Comment: When my daughter moved to Michigan to go to school, we were nervous about who she would use as her mechanic since we live in Fl. Our Daughter has used Broadway Auto Services several times and each time we have been very satisfied with the work. The prices have been fair (far less than Boca Raton-prices) and the staff is very helpful and knowledgeable. This is an honest business and we have been very pleased with the quality work and professionalism of Broadway Auto Care & Sales.
Name: L*** G********
Date: 2018-07-11 00:25:24
Rating: 5
Comment: I just discovered this gem. The owner, Abe, was able to get me in immediately, finish the work in a day, and charged fairly. In the time I waited for my car, he had a steady stream of return customers, greeting most as if they were family.
Name: G******** S****
Date: 2018-06-30 21:33:23
Rating: 5
Comment: This is the best auto repair shop in Ann Arbor. The shop owner is the most honest guy. He will never try to rip any money out of you and will rather will suggest you the best workarounds to keep your car in good shape.
Name: X L
Date: 2018-06-07 22:39:50
Rating: 5
Comment: Excellent service by the most responsible stuff, plus the price is also reasonable. I went to check an weird sound coming from my car and they meticulously checked my car back and forth for five times to solve the problem! I really appreciate their service and will come back when necessary.
Name: N*** Z*****
Date: 2018-06-05 17:25:50
Rating: 5
Comment: I have been going to this shop for the past four years and have always been well taken care of by Abe and everyone else there. Always had competitive pricing and did quality work. Very friendly to top it all off. Would highly recommend.
Name: P***** N************
Date: 2018-04-30 14:30:47
Rating: 5
Comment: Very efficient people! We have been using their services for 5 years now on three of our vehicles. Abe is very honest and their services are reasonably priced. They do an excellent job with your vehicle. Extremely pleased!
Name: A** I**
Date: 2018-04-19 21:38:48
Rating: 5
Comment: Broadway Auto is a joy to do business with! Very friendly, no-nonsense staff who know how to have a good time. Will be sending my husbands car there in the future as well.
Name: D** Y**
Date: 2018-04-17 21:09:21
Rating: 5
Comment: My family and I have been coming here for years. The staff here are genuinely nice people and they do their best to provide good service to their customers. I come in ever two/three months to get my oil change and each time, Abe, the man behind the counter, makes sure I feel welcome. If youre around the area (Central/North campus) and you need a quick check up on your car or even if you have any questions, give these guys a call! Definitely recommend this place!
Name: P******* J****
Date: 2018-04-12 14:23:55
Rating: 5
Comment: Have lived in Ann Arbor for years and tried several other mechanics (unfortunately) before giving Abes shop a try. They are the best; skilled, honest, and quick. Highly recommended for auto service!
Name: A*** L****
Date: 2018-04-09 18:30:46
Rating: 5
Comment: I found Abes shop after getting ripped off at Midas. Abe took care of my car for several years while I lived in Ann Arbor. He was always up front and honest about costs and was always willing to work with me to make sure I was happy. I highly recommend Broadway Auto over the bigger/commercial repair shops.
Name: K**** Y******
Date: 2018-03-27 22:41:38
Rating: 5
Comment: Broadway Auto Care & Sales provides consistent top notch service for value. The staff are friendly, professional and efficient in their communication of faults and in the execution of repairs. As a customer who has done several major repairs with this outfit, I can recommend them highly based on personal satisfaction of their delivery of consistently high standards.
Name: F****** L*
Date: 2018-02-28 20:40:55
Rating: 5
Comment: Professional service and fair price. More importantly, they are very honest and friendly. Rather than letting you fix everything, they will even suggest you not to fix something that is not worthwhile or necessary. Once Abe even delivered the fixed car to my house when I had no time to pick it up. Also it is a very convenient place for people who work near the hospital and the central campus.
Name: Y** Z***
Date: 2018-02-19 17:42:55
Rating: 5
Comment: Its a very trustworthy and price-reasonable place. I left my damaged car there, they took care of everything. I didnt need to worry about anything else. Great service and nice people.
Name: A*** Y***
Date: 2018-02-12 21:36:14
Rating: 5
Comment: Abe is very friendly and helpful. They did a very good job with my car and they were very efficient. I am 100% satisfied. That place will be my first choice whenever my car needs a service.
Name: B**** G*
Date: 2018-02-11 19:24:02
Rating: 5
Comment: This place makes you never want to go to the dealer or any other places any more. Great people, professional service and unbelivable cheap price. (For small fixes that dont require buying extra parts they will most likely do it for free) So if there is any problem with you car, I suggest checking this place first and just get a quote, you wont regret it.
Name: M******* K******
Date: 2018-01-13 20:48:04
Rating: 5
Comment: Great shop. Abe was very helpful and got the job done in a timely manner. Will definitely be returning if we need work done and werein the area again. Hospitality was great as well.
Name: G***** B*****
Date: 2018-01-11 21:29:24
Rating: 5
Comment: This review is long overdue. Honesty and Customer Service are what define this business.I first took my Trailblazer to Abe to have the brake pads replaced. He found that my serpentine belt also needed replaced, and called me to let me know what they found. Naturally my reaction was of course they would find something else wrong, but when I came to pick up the vehicle they took the time to show me the damage and made sure I knew exactly what I was buying before they made the additional repair.Most mechanics can fix your vehicle, but very few put your interest first and dont push products that you dont need. That has NEVER happened to me here. In fact, on two separate occasions I dropped my car off for minor things and Abe fixed it at no charge! You rarely see this kind of customer service and honesty in ANY business. I cannot recommend them highly enough!
Name: J**** Z****
Date: 2018-01-10 02:33:09
Rating: 5
Comment: Abe is extremely friendly. He knew me after the first time I visited, and offered me a considerate discount the next time. I had my brake and brake sensor changed. The work was fine.
Name: M******* M*********
Date: 2017-12-12 23:18:17
Rating: 5
Comment: I went to Broadway a couple months ago. My brakes were making awful noises so I knew they and my rotors needed to be replaced. I also had some superficial repairs to be done. Broadway was incredibly friendly and well-priced. I didnt expect both the front and back brakes to need replacement, so when they called me with my quote, I asked for the additional superficial repairs not to be done as I couldnt really afford the additional expense. Despite my last minute change, they didnt bat an eye and were kind enough to do the additional repairs anyway. They were incredibly sweet, remembered who I was, and made the whole experience much less stressful. Its been a while and my brakes are still doing great. I will definitely go to them in the future when my car needs repairs.
Name: W*** Y*
Date: 2017-11-25 20:09:48
Rating: 5
Comment: I have to remove one of my slipped screw on the car and failed to it myself. The manager is a very nice gentlemen and offers help me to figure this out. Definitely I will come back again I have any other problems.
Name: J***** L**
Date: 2017-11-21 15:59:37
Rating: 5
Comment: The staff is nice and price is fair. I got a scratch on my Honda CRV. They fixed it in three days. Now its like a brand new one. Really great experience here.Fix the bumper. Get it done in five days. Really friendly and helpful.
Name: R*** A*********
Date: 2017-10-29 05:48:13
Rating: 5
Comment: I have been servicing my vehicles for 5 years now at Broadway Auto Care. I must say they are the remedy to any issue you may be experiencing with your vehicle even if its a simple oil change. The staff there is friendly, knowledgeable and really center themselves around unbeatable pricing and customer service. Most jobs are same day.
Name: E**** W*******
Date: 2017-10-26 16:26:43
Rating: 5
Comment: Consistently kind and professional, they’ve helped me uncover issues in an old car and keep it running at a fair price. They know you after the first time and really make you feel valued. They even helped me load my bike into the backseat. I would definitely recommend them!
Name: A***** Z********
Date: 2017-10-20 23:51:52
Rating: 5
Comment: Very fair people. My wife and I sold Broadway Auto a used car and they offered a competitive price right off the bat. Absolute minimum haggling, no pressure, and they were decisive (which means we got out of there quickly... unlike spending a full day at a major dealership). While in the office I noticed they treated every person who walked through the door courteously and with respect. In this day and age that means something to me!
Name: S**** H*******
Date: 2017-08-22 19:03:59
Rating: 5
Comment: Very friend service! Mr Abe is very professional and gets the job done on time. I went in for my 2002 Nissan Altima for rear breaks change(pads rotors and calipers) and the mechanics did an awesome job!
Name: K**** B*
Date: 2017-08-11 12:55:47
Rating: 5
Comment: Fast service fixing our Rav 4 (Body work, A/C, windshield, and four brakes) and reasonable price! They also did free extra work on our bumper.
Name: P****** B****
Date: 2017-07-20 18:38:01
Rating: 5
Comment: Abe is the best. I fully trust this place, even considering my Volkswagen Passat broke down on the expressway and when I took it to Broadway he informed me it was a broken timing belt. It caused damaged to the engine and the cost of the repair would come to over $2,500, almost what I paid for the car. That was obviously a huge disappointment, but Abe offered to test a new timing belt and see if that would possibly work in the current engine. It did not, which meant a new engine was needed.However considering that they also sell cars there too, he was cool enough to not charge me ANYTHING for the new timing belt and labor, and bought the car off of me too, for $150 and a free oil change next time I come in.Considering that I trust him and appreciate the time and consideration he gave me with the last car, I just took a car I found online to be quickly inspected before I might buy it. He came out to the parking lot right away and gave it a look himself, gave me advice on what might need work, and took a look under the hood too, all for free to be a cool guy.This is the best auto place Ive ever been to.
Name: J*** W***
Date: 2017-07-10 15:38:23
Rating: 5
Comment: Have been switching auto care shops all the time, Broadway has been the best. Abe was very friendly and helpful. I think all mechanics at other shops are probably able to fix the issues too, but whether they are willing to help you while doing the business and work with you with your best interest in mind is the main differentiator.
Name: W**** W*****
Date: 2017-06-28 02:44:34
Rating: 5
Comment: I had been frustrated with creaking noise issue when turning. I went to Firestone and Honda Service for diagnosis. They pointed on the struts. I replaced them and I still heard the same noise. My friend asked me to talk to Abe at Broadway Auto Service. His mechanic sat down with me in the car and made sure we are hearing the same noise. After replacing sway bar links and lower ball joints, the noise gone and the car feels like new. I would highly recommend Broadway quality auto.
Name: S** E****
Date: 2017-06-18 00:45:54
Rating: 5
Comment: This place is great. I’ve been here a few times recently, I got my rear brakes (rotors and pads) replaced in a matter of hours. Then, I bought new front brake pads on Amazon and they installed them for me in 20 minutes. The staff is incredibly friendly and the owner is a great guy. I am very happy to recommend this to anyone in Ann Arbor with car needs.
Name: Z**** C***
Date: 2017-06-16 23:56:36
Rating: 5
Comment: Ive been here for several time for fixing my car and selling my car. The stuff are very nice and professional. They showed me all things good or bad on my car and made full explanation. Reliable auto services.
Name: M***** D*
Date: 2017-06-13 15:02:00
Rating: 5
Comment: Great place with professional service. Nice and helpful technicians. Always busy. Just got my brakes replaced at a decent price.
Name: �*
Date: 2017-05-25 15:51:21
Rating: 5
Comment: I almost forgot to write a review with this auto service store. The stuff is very nice, and the price is very fair. They treat people very nice. I got my fusion 2010 repaired about two weeks ago, I changed the entire steering gear including the pinion and rack. Thank you very much for the great service.
Name: M*** E****
Date: 2017-05-15 18:56:29
Rating: 5
Comment: Best place in Ann Arbor to repair your car. I only have good experiences with this place. They are very good professionals, friendly people and aldo they have good prices. I really recommend Broadway Auto care
Name: M**** A****
Date: 2017-04-11 19:01:39
Rating: 5
Comment: It is the best place to fix your car in Ann Arbor، they get the work done perfect in a very short amoumt of time. Also، prices are very fair. employees are so respectful to the customer. Very highly recommended fixing your car at their shop. I am happy that I am sharing my great experience with you so you get your car fixed fast and reasonable price at Broadway Auto Care
Name: G****** U******
Date: 2017-04-06 23:05:42
Rating: 5
Comment: I took two of my cars here after trying several other places in Ann Arbor and Ypsilanti. Others couldnt find the problem in my Passat but Broadway Auto did, and they gave me several options on what to do with it. My other car, a GTI had several problems, and they talked to me at length about them. They seemed very interested in doing what I wanted to do and did not push me. This shop was highly recommended by a dear friend, and I will bring my cars here from now on.
Name: A**** Z****
Date: 2017-04-01 12:58:10
Rating: 5
Comment: I brought a used car to Broadway for a prepurchase inspection on my brothers suggestion. They provided a detailed, quick inspection and broke down exactly what would need fixing, with an estimate for each item and a measure of urgency for each. I wound up buying the car and took it to them for the first set of repairs, which they gave me a discount on.Very friendly and trustworthy mechanics.
Name: M*** M****
Date: 2017-03-27 19:42:10
Rating: 5
Comment: The boss is sweet & always help me out when I need him - especially for last minute issues! The student discount comes in handy too and he always make sure Im responsible for my car.
Name: N*** D*******
Date: 2017-03-19 13:19:47
Rating: 5
Comment: Just got my car back from Broadway - Abe is incredibly professional, courteous, and was willing to offer me a rental car due to an overnight repair, a first time customer discount, let me pay a portion of the bill at a later date AND delivered my car after service.Going heres a no-brainer. Ill be back!
Name: S** B***********
Date: 2017-03-04 20:30:48
Rating: 5
Comment: Great service, cheap prices, and they remember my name, even give some discounts to repeat customers. I love this place and wouldnt trust my car to anyone else in Ann Arbor!
Name: S*** W***
Date: 2017-02-15 02:39:31
Rating: 5
Comment: Broadway auto has super awesome price and services. I went to mini dealer and it asked for $2300+ to fix my timing chain. But broadway auto did the same jobs or even better, they just ask for $1200 in total! Ill come back to fix my oil leaking next time. Thank you.
Name: D**** M*******
Date: 2017-02-02 18:11:10
Rating: 5
Comment: I have been taking my Honda Pilot (150k) and my wifes BMW X3 (80k) here for a few years. I have had brakes, tie rods, axles, timing belts, oil changes, etc done here and the price is always fantastic and the work is even better. Abe is a great, honest guy, which is obviously not always the case in this business. If youre looking for a place to take your car, this is where you should go.
Name: J*** F***
Date: 2017-01-28 18:45:54
Rating: 5
Comment: I was really pleased with my experience at Broadway auto. Abe and the other workers are incredibly friendly, honest and knowledgeable. And I found their service to be high quality and very affordable; they replaced my alternator for $150 cheaper than a local competitor, with same-day service.
Name: E******** M***
Date: 2017-01-21 14:34:27
Rating: 5
Comment: Great place, great people! I drive a used 2003 elantra and I commute to Detroit everyday (40 min-1hr one way), so I run my car pretty hard. I always come here (if I can help it), because theyre honest, provide speedy service, and have very reasonable prices. Ive gone here for over a year now and everything theyve replaced has been working well and is quality work. And I am always surprised by how fast they finish. If I give a deadline, they meet it. Also, Ive been a frequent flyer and can attest that the towing service they use is also very reasonably priced.
Name: C***** C******** M******
Date: 2017-01-10 22:53:41
Rating: 5
Comment: I have been looking for a mechanic I am comfortable with and trust in Ann Arbor for about 3-4 years, I ended up going to Firestone for maintenance; however, after having a lot of bad luck, my boyfriend I ended up at Broadway auto for service. In short: My battery died, my boyfriends car ended up having a pipe burst in the process of jump starting my car. This all occurred around 3pm, we walked over to Broadway automotive around 4pm , the owner was nice enough to squeeze in one car for the night. The crew had to stay after closing time to get the repair done, but we were able to have some transportation home for ourselves and our dog that night. The next day I was able to get my battery replaced and received the same amazing service we had the previous day. I am extremely satisfied with the customer service and the flexibility of the Broadway crew and its management. Needless to say.... I will be taking my future car repairs to Broadway.
Name: H****** Z***
Date: 2016-12-22 15:34:27
Rating: 5
Comment: I got a pretty bad scratch on the rear, and these guys did great body works. It looked like the scratch never happened after they fix up my car with very reasonable price. Also the service was good. There was always someone contacting me to keep me updated.
Name: R*
Date: 2016-11-29 01:23:31
Rating: 4
Comment: I bought my car 5 months ago and wanted to wait to review to make sure everything was okay for the first 6 months. (Im early)Let me start by saying the customer service was excellent, they were so patient especially because I had a very complicated situation and they worked with me.The lighting in the radio had gone out and Abe replaced it for me!I had the car inspected prior to purchasing it and was told there was absolutely nothing wrong.Then I had it inspected after I purchased it and was told the front and back roders needed to be replaced. (Price was too high)Then I took it to another place (Ford-The manufacture) and they inspected it and told me only my back roders needed to be replaced and the oil was dirty.So they fixed at a good price and I was satisfied with the work.Overall the car has been running well, I have heat and air. So far so good, Im pleased with the service, the car and the experience.All throughout having the car inspected each person told me the tires were in good condition.I hope it continues to run well!Thank you Broadway!Sincerely,Ford Fusion
Name: c***********
Date: 2016-10-03 23:18:03
Rating: 5
Comment: Great service at a very reasonable price. I asked them to look at a secondary potential issue and they checked it out for me, gave advice, and answered all of my questions. Very good experience. Will go back next time.
Name: P**** L***
Date: 2016-09-25 03:05:04
Rating: 5
Comment: Really good fast service. I needed new wheel studs on some rusty brake drums (not an easy job) and they finished the job over the weekend and I was able to drive to work the next day with no problems.
Name: C******* U********
Date: 2016-08-30 22:09:30
Rating: 5
Comment: Very kind and friendly! I brought my car in two weeks ago and had 2 tires replaced and they offer first time customers a 7% discount.Today I had my front and rear brakes replaced and they gave me a good deal.I always stress always about car service because I often feel people are overcharging or trying to take advantage of me because I dont know much about cars (but I always do my research and ask around).They explained their recommendations and did not pressure me to get any services done.I am so happy that I found this place and I will be coming back here for routine maintenance!
Name: M** M*****
Date: 2016-08-13 03:29:18
Rating: 5
Comment: Crashed my car and didnt know what to do, they took care of everything and made it look like new in less than a week. Every other shop wanted way more money and more time as well. A+++++++ great customer service and fast.
Name: S* D******
Date: 2016-08-13 01:59:26
Rating: 5
Comment: Great service! Affordable, prompt and my car looks brand new :) Within walking distance from my home... feel very lucky to have such a great service so close.
Name: J***** �*******
Date: 2016-08-07 15:27:05
Rating: 5
Comment: These guys are great. My family and I were passing thru on vacation when our transmission blew out. Abe and his guys saved our skins other wise we would have been stranded 4 hours away from anyone we knew. Thank you again !!
Name: P***** S*******
Date: 2016-07-22 00:33:22
Rating: 5
Comment: Honest, friendly, reliable, fast, and fair! We have taken our cars to Broadway Auto for 3 years now and have been nothing but satisfied. With older, high mileage cars, we have had to come to Broadway Auto a lot. They have been fair and honest with us each and every time, and the work has been of high quality. I felt that my family was in good hands with Broadway Auto making sure that our cars are safe and dependable. The owner, Abe, is a kind man that really knows cars wells and takes the time to explain your diagnosis with you. They truly care about their customers. We are sadly moving out of town soon, and of all the places that we are going to in Ann Arbor for the last time the auto mechanics was the last place that I thought that I would be truly sad to leave behind. We highly recommend Broadway Auto for anyone looking for high quality auto work and great customer service. -Phil and Melissa
Name: Z*** G*******
Date: 2016-07-07 22:40:49
Rating: 5
Comment: Theres guys are awesome. I was out of town over July 4th weekend and got back the morning of the 5th to find that the clutch of my 2000 Honda CRV with 280k miles wasnt allowing me to shift gears. The car would start but the shifter was stuck in neutral and the clutch had about 20% normal resistance. To complicate things I had checked out of my apartment 4 days prior in preparation for an upcoming cross country move (in the CRV- probably not the best idea with that many miles) and I also had a flight leaving from Chicago on the afternoon of the 7th for which I needed the CRV to function. I explained the situation to these guys, got the car to them the afternoon of the 5th and they diagnosed it by the end of the day. Basically the clutch needed replacement and they had to order parts. I was concerned it wouldnt be done in time for the flight and expressed this to them and even offered extra money to expedite the process. I spoke with the owner on the phone and he wouldnt take extra money. He said hed make my case a priority because it was the right thing to do. I picked up my car on the afternoon of the 6th and it drove perfectly. They did a safety inspection too as Ill be driving cross country when I return. They gave the car a clean bill of health! Ive never before worked with such efficient, ethical, professional, skilled, and personable mechanics in my life. I would recommend these guys to everybody!
Name: L**** M*
Date: 2016-07-05 20:07:17
Rating: 5
Comment: Very good auto shop. Great service and best price. I got my all four brakes changed at half the price that I will have to pay a dealer.
Name: C********** G******
Date: 2016-06-18 20:31:59
Rating: 5
Comment: Great service. Ive had my car repaired a few times over the past 2-3 years and am always satisfied with the professional and timely work. These guys are honest and friendly. Ill continue to trust them with all of my auto needs and strongly recommend them.
Name: T***** J********
Date: 2016-05-25 19:20:30
Rating: 5
Comment: Great service! Ive been going here for the past year when I got my 1st car and had them check it out before I bought it. They informed me everything that needed repair and the costs within a 30 minute notice. Ive been bringing that same car back for oil changes and any additional fixes I may have. Im always greeted with great customer service and my car is always coming out better Than it was when it went in! Fully endorse/recommend them.
Name: I*** H******
Date: 2016-05-12 07:00:17
Rating: 5
Comment: The service at Broadway Auto Services was exceptional. I was greeted promptly as I walked through the door. I took my car in before work and it was ready for me when got off. The work on my vehicle was done properly and professionally. I would recommend this place with no hesitation.
Name: G*** S****
Date: 2016-05-08 03:53:08
Rating: 5
Comment: Brought my car in when it started making noises. Was in a bit of a panic about possible pricey causes, and trying to squeeze the visit in while taking care of my 11-year-old son. Not only did Abe work in the initial inspection right away to minimize our waiting, he calmly and supportively talked me through the mechanics findings. In the end, they found a solution to the problem for about the price of an oil change. I drove away happy - Broadway Auto gets a customer for as long as I live in town.
Name: �**** �**
Date: 2016-05-07 19:06:09
Rating: 5
Comment: Hello everyone,Ive a customer for Broadway auto services for over 13 years. The people their are wonderful and professional.I advice everyone to go their whenever your car needs service, and you wont regret.Thanks a lot Broadway services for everything.
Name: J** F******
Date: 2016-04-27 16:47:54
Rating: 5
Comment: Hands down the best mechanic i have ever been to in my life. Professional work done at the best price in town. I have all of my cars serviced here and i have not been disappointed yet. I have had everything from body work to engine repair done. I strongly recomend if you are having any problems at all with your car big or small bring it to them.
Name: A**** R******
Date: 2016-04-05 20:47:18
Rating: 5
Comment: Great service, professional job and reasonable prices. Plus a very nice mechanic that makes sure to discuss the problem with you and make sure that you understand it so you dont get screwed somewhere else ;)
Name: N**** O*****
Date: 2016-03-29 22:03:52
Rating: 5
Comment: I live close by Broadway auto so its very convenient when I have car issues but I would go there regardless of how far I lived. They are cheap, friendly and do excellent work. Several times they have stayed late to finish work on my car. One time my car needed a jump-start after a snowstorm. I walked to Broadway Auto and a guy drove to my lot and jump-started it for free. Its nice to have Broadway auto in the neighborhood..
Name: T***** H******
Date: 2016-03-25 17:00:14
Rating: 5
Comment: I bought my vehicle from here a few years ago, and during the process they were incredibly friendly and went out of their way to make it near effortless for myself. Since then I have brought the car back multiple times. Every time they have made an effort to explain to me what was wrong with the vehicle, why this particular part needed to be replaced, and if they saw something that would be an issue in the next few months they always made a point to inform me. I felt like I was being taken care of every time I have needed service, and thats something that I, personally, appreciate, and why I have rated them five stars. If you ever need any service on your vehicle check Broadway Auto out, you wont be disappointed.
Name: M******** C*****
Date: 2016-03-08 02:09:11
Rating: 5
Comment: I brought my car in at 9:30 am because the brakes failed. They replaced the brake lines and had it back to me by 4 pm. I have never been treated with such kindness and sincerity while trying to get my vehicle repaired. The people at Broadway Auto Services were honest, efficient, and truly customer focused. I will return with all my car needs and you should too!
Name: T****** W***
Date: 2016-03-07 23:08:06
Rating: 5
Comment: The service is great and efficient. Friendly people who also have great knowledge and skills. Even willing to work after shop hours. Cant find better service or price. Highly recommended!
Name: E*** Z*
Date: 2016-03-02 17:48:36
Rating: 5
Comment: Abe and his talented crew have kept my fifteen year old car running. They have fixed my brakes, shocks, and serpentine belts, as well as other things that my old car needs. At my last visit, Abe said I would need a new rear wheel bearing in six months. Sure enough, six months later, I could hear it. I highly recommend this place!
Name: M*** S*******
Date: 2016-02-22 21:03:28
Rating: 5
Comment: Last year, I needed repairs on my bumper, and went to Broadway on the advice of a friend. They gave me a new, freshly-painted bumper for a fraction of the price offered anywhere else, and a 12-month, 12,000-mile warranty. Eleven months later, I had a problem with the plastic cover for the bottom of my bumper, so I took the receipt for the earlier repair, and asked them to take a look. Sure enough, they took my car the same day, looked under the bumper, repaired the broken part without charge, and gave me a new 12-month, 12,000-mile warranty. Very highly recommended!
Name: G**** S**
Date: 2016-02-15 23:11:31
Rating: 5
Comment: Theyre always willing to talk out problems with the customer, let them know exactly what needs to be done and wont try to sell you anything extra. My car has been fixed by them four times now and theyve offered us the best deals possible. Theyre there to help you, and if you have questions or concerns, theyd be more than happy to answer them on the spot.
Name: M*** V*****
Date: 2016-01-21 21:19:50
Rating: 5
Comment: I have my 18 yr old car being taken care of by Broadway Auto in the last two years. They will tell you honestly about which part of your car is necessary or not to be replaced. In addition, they will answer your questions in details if you have any concerns or not sure about the mechanic parts. In fact, I learned a lot of car mechanics from known nothing everything after their service. Thank you guys for your great service!
Name: K**** K******
Date: 2015-12-05 19:13:48
Rating: 5
Comment: Broadway Auto recently helped me out more than I can say. On the way from Chicago my VW Passat overheated (even though I had just been to a Jiffy Lube to get my oil changed the day prior and coolant topped off). After towing it to AA, I called Broadway Auto when they first opened on Saturday at 9 am. I was greeted with a warm voice on the other end who assured me I could bring it right over. They assessed my car while I had breakfast across the street and when I came back, although the news was new timing belts I was happy because no other mechanic had educated me on this 100,000 mile repair.The owner was there with his son and assured me that the parts would be ordered and there by 1 oclock that day, full repairs done by 5 so I could drive back for work on Monday in Chicago. If you are a VW owner you know how rare it is to not only get a good estimate, but find a place that will do the work in a timely fashion. They were amazing, went over everything with me line-by-line and even gave me a UofM student discount. I felt comfortable, taken care of and got some great education on keeping my car running. They took the time to explain everything which I appreciated.Sure enough the owner himself called me when the repairs were done at 5 oclock and even stayed later after hours to help me out.HIGHLY recommended. Dealing with car issues is not easy, and talking finances is even harder. They are fair, efficient and truly customer-oriented.
Name: A**** R****
Date: 2015-11-15 02:29:34
Rating: 5
Comment: Told to replace the flex pipe and a shop quoted $200. Ayub came up with a better price on the phone. He then even welded and fixed another broken joint with total cost of $180.
Name: E******** P*********
Date: 2015-08-28 20:33:46
Rating: 5
Comment: UPDATE: I went to Broadway Auto Care again recently, this time for a flat tire. They patched the tire, saving me from having to buy a new one (which is what I expected). The whole thing took about an hour. Two days later I had to do a 350-mile trip -- the tire held up. I couldnt be happier with their service. ORIGINAL POST: I came in for an oil change and was very pleased with the service. They took me in right away and told me it would be about a half hour. A friend and I went and got something to eat, came back a half hour later, and sure enough, the car was ready. There were no unexpected charges or fees, and everyone was polite and professional. I would recommend this place to friends.
Name: J**** T****
Date: 2015-01-19 20:24:24
Rating: 5
Comment: I am very happy with the service that they provided me. This is my first time having my car fixed at Broadway. Initially it was the reasonable price that attract me to give them a try (You might not be able to find as competitive price quote around the area). At the end of the service, I am not only very satisfied on the job and effort they have put into my car but also well worth the money I spent. One thing I also like about them is they are very honest. They will show you the exact price of the parts online and give you additional discount on it. Not only that, the mechanics working there are also very responsible. Long story short, I have to return to the shop again for one of the work they have done and they are very welcoming and respectful. I also get to talk directly to the mechanic about the issue and he is really nice about it and promise to fix the issue free of charge. Its not easy to find trustworthy Autocare that really care for their customers. I will definitely come back here again and strongly recommend Broadway Auto Care to everyone who wants to have a trustworthy mechanic and has tight budget like me.
Name: L**** F***
Date: 2014-11-29 18:01:23
Rating: 5
Comment: Came in to get a headlap bulb replaced, after trying on my own and failing. I even broke clips on my fender in trying to replace the bulb myself! They told me to come in when I called, said it would only be $10 to install the bulb I already had. They took care of me the minute I drove in and installed the bulb and replaced the clips within about 15-20 minutes. I was charged exactly what he said - $10. I was amazed since they still replaced the clips I broke, and clearly did that for free. They are great, I was highly impressed!
Name: S******* R***
Date: 2014-05-20 18:09:37
Rating: 5
Comment: My engine recently over-heated due to a failed water pump. I originally had it towed to a Big-Name auto-repair shop that quoted me more than twice what Broadway took care of it for. I am a recent college graduate and couldnt come close to affording my original quote. When I called Broadway with my concerns, he immediately reassured me he could do the work for half the price. It took them less than a day and I got my car back and it is working beautifully. They even re-filled my wiper fluid for me! Broadway Auto Care has a life-long customer in me. They are extremely personable and respectful.
Name: C**** P*****
Date: 2013-09-03 17:18:54
Rating: 5
Comment: Bought their Living Social deal and they were fast, professional and nice. Did not try to sell me extras and said my 15 year old car was nice and clean. Very happy.
Name: J**** W***
Date: 2013-07-10 20:57:21
Rating: 5
Comment: Got a great price for an oil change ($25) on my Durango. I was in and out within 20 minutes. Staff is friendly and advised against me rotating my tires. Offered to not charge me for that service in the future if I came back and bought 2 new tires which I will need soon. Would highly recommend to a friend.
Name: N*** R*********
Date: 2013-02-21 23:33:41
Rating: 5
Comment: Highest recommendation. This place got my old car back up and running. Abe was able to talk to my car savvy father on the phone and convince him that this guy knows his stuff. He had the car back running under his estimate in a few days. Very friendly and thorough.
Name: A**** H**
Date: 2012-12-11 22:01:15
Rating: 5
Comment: This is a nice, family-run business that goes above and beyond for its customers. My front drivers side tire kept losing air, and none of the three auto shops I took it to could tell me why. The tire was fine. I took it to Broadway Auto Care, and Abe told me that the rim is broken. He found a used rim for me in Detroit, and, because they would not deliver it, he actually drove all the way there to pick it up. He only charged me 20 bucks for the labor. I have been going there consistently for the past 7 years, and they have always done a good job with my car.
Name: C******* C**********
Date: 2012-12-04 01:13:51
Rating: 4
Comment: Ive always been very happy with their work. theyve been good at identifying what the problems were with my car and performing the repairs. Ill definitively go back.
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