Brighton Auto Service
category: Auto repair shop, Brake shop, Car repair and maintenance service, Diesel engine repair service, Engine rebuilding service, Mechanic, Transmission shop, Wheel alignment service
address: 5402 S Old US Hwy 23, Brighton, MI 48116, United States
Phone: +1 810-227-1324
worktime:
address: 5402 S Old US Hwy 23, Brighton, MI 48116, United States
Phone: +1 810-227-1324
worktime:
| Day | Time |
|---|---|
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |
site: https://www.brightonautoservice.com/
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Elsesser Auto Perry | Leos Complete Auto Repair | Saras Auto Repair Inc | The Detroit GarageName: K****** L*****
Date: 2024-02-02 03:12:56
Rating: 5
Comment: I recently purchased a used vehicle . Prior to the purchase I took it over to Brighton Auto for a pre-purchase inspection. I highly recommend doing this and definitely going to Brighton Auto! They thoroughly inspected the car and gave me a detailed report to bring back to the dealership. This gave me great confidence that I was getting a fair price and also getting a good vehicle. Brandon is one of the nicest people I have ever worked with! He is super honest and truly cares about his customers! I am so happy with my purchase and will be going back to Brighton Auto for regular maintenance!
Name: H**** S*
Date: 2024-02-01 19:48:26
Rating: 5
Comment: You want an honest shop working on your vehicles and Brighton auto is just that! Best customer service, honest answers when it comes to your auto repair needs. The 20 min inspection was free! I will always bring my vehicles here for service!
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Name: D**** V*******
Date: 2024-01-26 14:12:55
Rating: 5
Comment: Best experience I’ve ever had with an auto service business. Quick, detailed and honest. I love the back and forth text option with detailed estimate with pictures and descriptions. Brandon was extremely professional through the entire process.
Name: R*** W*******
Date: 2024-01-26 01:57:18
Rating: 5
Comment: Excellent service. They guys put soMuch effort into finding out what was wrong with my car! Made sure it was running great by the time they were done! Thank you Brandon and all who worked on my car. Great communication also!!!
Name: B******* M****
Date: 2024-01-25 13:50:27
Rating: 5
Comment: Brandon was insightful and personable. Great service and fair prices.
Name: B***** L****
Date: 2024-01-24 00:01:12
Rating: 5
Comment: I had an excellent experience today with the staff. They promptly got me in, were incredibly kind, and provided helpful information. Grateful for the assistance!
Name: W****** R*****
Date: 2024-01-22 22:45:04
Rating: 5
Comment: Excellent service! Mechanics knew right away what the problem with my car was, and were very knowledgeable and honest. Went above and beyond to ensure that all our needs were met, including giving us info about other issues with other cars we have! Will definitely be coming back when we need to!
Name: R***** R******
Date: 2024-01-22 22:43:35
Rating: 5
Comment: Excellent service from very knowledgeable and reliable individuals. Would highly recommend this shop.
Name: K*** C****
Date: 2024-01-18 00:45:38
Rating: 5
Comment: When I need work done on my car, I take it here. They also offer loaner cars while your car is in the shop. Being able to borrow a car was a life saver when I needed a major repair. Made it easy getting too and from work while the car was in the shop.
Name: N***** B*****
Date: 2024-01-16 17:25:34
Rating: 5
Comment: 1/16/2024 Update: I cannot recommend this shop enough! They have helped me out multiple times and have always treated me fairly and have been straight shooters with me. I feel so blessed that theres a local shop that has amazing customer service, does good work, and doesnt try to take advantage of me and my family. Thank you, Brighton Auto Service!!!--------------------------------------------------------------------------------Moving from out of state, finding an automotive mechanic that could take care of our vehicles repairs was initially a concern because we dont much about the area yet... but we are so thankful we found Brighton Auto Service. I do most of my own maintenance but every now and then I either mess up or cant do some more extensive repairs.The crew at Brighton Auto Service is amazing! Dennis has bailed me out a few times. Hes responsive in getting me scheduled for random issues that come up with our vehicles. The guys at Brighton Auto Service jump in without judging any screw ups I committed, which Im super thankful for.And they dont try to nickel and dime me or upsell me on things my vehicles dont really need. They are straight shooters and it makes me super confident in them taking care of my familys vehicles.
Name: D*** R********
Date: 2024-01-11 08:43:56
Rating: 5
Comment: Very satisfied! I have taken my familys vehicles here now for the last few years. Excellent customer service. I like the link they provide with the detailed estimate with pics. Plus they take the time to review it with you too. Brandon went above and beyond, offering to stay past closing if needed so I could make it across town from work to pick up my vehicle.
Name: K**** P******
Date: 2024-01-06 02:59:49
Rating: 5
Comment: Great service was completed promptly, thoroughly reviewed car for other problems and included photos and videos of what those problems were. Brandon was incredibly kind and knowledgeable about the services provided. He went above and beyond in customer service. Highly recommend!!
Name: M**** S*
Date: 2024-01-05 20:01:50
Rating: 5
Comment: My car broke down on the side of the highway and I had nowhere to go because I’m not local. We called the shop closest to where I broke down but they had no availability and pointed me to Brighton Auto Service. They also didn’t have availability for that day but Brandon called around to the other sister shops they have and found one that could look at our car today and get it fixed. He really helped us out today and went the extra mile for us! Definitely recommend.
Name: C**** H******
Date: 2024-01-04 13:58:38
Rating: 5
Comment: Thank you once again for a quick turnaround on my 2500 HD diesel truck. I’ve had it in on several occasions for various unrelated issues and you have always been great to deal with. Issues were diagnosed, parts were sourced and repairs were made very quickly each time. Thanks again!
Name: J******
Date: 2024-01-02 18:54:26
Rating: 5
Comment: Great experience! Very helpful and knowledgeable staff, especially Brandon.Very honest about the problems with my car and didn’t try to rip me off. Made have car troubles around the holidays a lot less stressful:)Thank you guys so much!
Name: L*** E******
Date: 2023-12-29 17:51:29
Rating: 5
Comment: Love the convenient online booking. Great customer service, and they did a very thorough job. The estimates with pictures were really nice, too; and the ability to approve work/pricing digitally was pretty cool 😎 Thank you!
Name: J***** C*****
Date: 2023-12-22 02:03:52
Rating: 4
Comment: They helped my son , and took care of the problem right away. Super friendly service, thanks
Name: R*** b******
Date: 2023-12-22 01:34:06
Rating: 5
Comment: Awesome service. Very friendly. Got my vehicle in and repaired very quickly. They actually send you pictures of whats wrong with your car instead of just taking their word for it.
Name: R****** M*****
Date: 2023-12-15 22:07:36
Rating: 5
Comment: I am glad I found Brighton Auto Service. They do great work and get it done in a timely manner. I will recommend them to family if they need work done.
Name: R*** W****
Date: 2023-11-03 14:26:07
Rating: 5
Comment: Excellent service!!!!!! Very professional but treats you like family!!!!!
Name: A***** C*****
Date: 2023-10-24 17:52:42
Rating: 5
Comment: Loved the guys here. Got me in and out super quickly for an easy issue.Thank you!
Name: B***** S*******
Date: 2023-10-13 19:31:31
Rating: 5
Comment: These guys up here are STELLAR! Brandon in service and Josh the mechanic went above and BEYOND for our Cadillac that had a chronic (lol) overheating issue. Not to mention they worked with us the whole way! Going through every possibility and part for a great deal. Even called several times to verify everything was still working properly after the car was picked up! We took our truck up the following week for ignition issues and had just about a 24hr turn around! These guys will always have our business!
Name: J**** J****
Date: 2023-10-12 14:31:05
Rating: 5
Comment: They were great, they worked with me a lot to make sure my truck was safe to drive. I was having issues, but was relucent to take it to a shop because I am on strike. They did everything in their power to help me, and I would defiantly return there for more service.
Name: D****** S******
Date: 2023-10-04 15:22:04
Rating: 5
Comment: They fixed all my issues I had with my bmw and I am very satisfied with their services highly recommended
Name: A***** K*****
Date: 2023-09-30 22:58:57
Rating: 5
Comment: Very trustworthy and do great work! Brandon and the service advising team are extremely knowledgeable.
Name: A** M***
Date: 2023-09-29 13:11:02
Rating: 5
Comment: Brighton Auto is great! Brandon is always so helpful and honest! 10/10
Name: G**** H*****
Date: 2023-09-26 00:30:17
Rating: 5
Comment: They were kind and helpful with my fiancé , nothing but good things all around about these guys. Good , quality and affordable work from real down to earth people. Exactly who you’d trust with your vehicle.
Name: J**** W*****
Date: 2023-09-25 13:42:56
Rating: 5
Comment: Fantastic service. They were the quickest place to get me in for a wheel-bearing issue, which is why I originally came here….Stayed for the honesty and transparency in vehicle maintenance and repair. I’ve been taking my car to the dealer before this, but I won’t be anymore. Thanks to Brandon and his team for taking good care of me and my Jeep.
Name: J**** L******
Date: 2023-09-09 13:28:22
Rating: 5
Comment: Brandon was great about getting me right in for a diagnostic on short notice. I love that you get a link with pictures for each applicable issue so you can see it with your own eyes. Great service!
Name: s*** m*****
Date: 2023-09-02 01:21:55
Rating: 5
Comment: Absolutely the best shop i’ve ever been to! Got me in the day after I called and were so helpful and knowledgeable! I really appreciated that they walked me through everything they saw and were so thorough! They are very honest and don’t try to upsell you which is great coming from someone who isn’t super well versed on cars. Will absolutely recommend these guys to everyone! BIG thank you to you guys!
Name: N*** C******
Date: 2023-08-30 18:54:54
Rating: 5
Comment: I’ve gotten service here a couple times. Brandon is always top notch and makes sure everything goes smoothly and makes sure I know about anything they found that I need to keep an eye on.
Name: D**** M*******
Date: 2023-08-25 15:04:51
Rating: 5
Comment: I have brought my vehicle in multiple times for repairs/oil changes and have always had good customer service. I have mostly dealt with Brandon, who is knowledgeable about why a repair is needed and can explain it in a way that is easily understood. He also doesn’t push extra repairs but will let you know if something may be a concern in the near future if not addressed.
Name: A***** S*****
Date: 2023-08-02 20:58:04
Rating: 5
Comment: BEST AUTOMOTIVE SHOP AROUND! Seriously, this shop is amazing. Brandon is the star of the shop and handled everything from beginning to end with my insurance company. He kept me informed on the process and found the prices for my budget. A BIG thanks for getting my car fixed!
Name: T*** F****
Date: 2023-07-28 19:28:50
Rating: 5
Comment: Nice , friendly , efficient people , had my car in when the said and told me my problem in no time.
Name: J*** Z******
Date: 2023-07-25 18:01:17
Rating: 5
Comment: Went in for a brake inspection, turns out a whole lot more was wrong with my vehicle. Brandon and the team at Brighton Auto Service inspected my vehicle and made sure I didn’t drive away in an unsafe vehicle. Thank you for great service, will definitely be returning for future auto service needs!
Name: P*** R****
Date: 2023-07-24 01:59:41
Rating: 5
Comment: I highly recommend having Brighton Auto Service repair your car or truck. My F150 needed its four wheel drive engagement system fixed before a long vacation drive to visit family in another state. They worked with me and were able to get the truck repaired in a day. I am very thankful for them and their service advisor Brandon Casper. He’s friendly, honest and can translate the vehicle repair jargon into laymen’s terms. I’ve known him for years and trust him with managing the service of our car and truck. Contact #BrightonAutoService for your vehicle repair and maintenance needs.
Name: d****** b*****
Date: 2023-07-20 21:06:00
Rating: 5
Comment: Great work and I recommend you call Brandon to get what is excellent care and service!! They have done great work on my old 2006 Navigator and other cars I have had. I trust them to get me back on the road safely❤️
Name: K**** W****
Date: 2023-07-14 16:51:17
Rating: 5
Comment: 7/14/23 Update!! Because of the age of our vehicle we had to get a used part, that being said they called a few days ago to make an appointment to check on the car and do a once over to make sure nothing was leaking and everything was running smoothly. I have never had a company do that. They truly do take care of their customers.Just Wow!!! After weve been to a few other car repair shops, Im so happy I ran into this one and decided to try them out. Everything is very professional yet personal, you never feel like youre being taken advantage of in anyway. They send pictures of all the things they see that need to be fixed and rate each thing as being most important to fix down to the needs repair soon. They even worked with my after market powertrain warranty that I had bought through a dealership. Many car repair places dont anymore. I will definitely be coming back for any car repair I need in the future. 2011 Lincoln MKZ (James)
Name: N**** E*****
Date: 2023-07-11 22:32:01
Rating: 5
Comment: This place is absolutely amazing. They have not only worked with me to get my car repaired but they gave me an amazing deal. Brandon was so helpful through everything and ensured I was taken care of every step of the way. From the diagnostic to the repair! I will be going to them for any car repair needs and Brandon is my go to guy!!!! 1000x recommend!!!!
Name: J*** J********
Date: 2023-07-05 19:51:20
Rating: 5
Comment: Brighton Auto Service was recommended by a State Trooper for being an honest place to go. They accepted my older truck off a tow drop and performed the necessary repairs, keeping me informed along the way and keeping within their cost and time estimates. When I was concerned about something a few days after picking it up they immediately took it back in to resolve the issue - which was not wholly related to the first repair. It’s hard to find someplace to work on an older truck but they did it. I am happy to have it back on the road. You can tell by looking at their shop they are well- equipped and they even apologized for having it for three days, which they said was unusual. Highly recommended and easy to work with. I do t know how their prices compare but it’s not always about price. Satisfied customer here!
Name: J** W****
Date: 2023-05-22 15:07:19
Rating: 5
Comment: Had all the diagnostic tools to find an obscure wiring issue in my Jeep compass. Turned out it was rodent damage right up in the front fender .. they had really chewed it up. These guys found it and fixed it quickly. They have a great text/web based system to keep you in touch and to get you to sign off in advance to all costs. No surprises.
Name: C**** K***
Date: 2023-04-17 14:27:11
Rating: 5
Comment: I stopped in there desperate needing help with my truck Brandon at the front desk was extremely helpful they took care of me quickly. I would highly recommend these guys to anybody very professional and extremely helpful. Thank you again Brighton Auto Service!!
Name: K******
Date: 2023-04-04 12:54:13
Rating: 5
Comment: If you own a JDM import and need a reliable, knowledgeable mechanic in Michigan, look no further than Brighton. Not only do they specialize in imports, but they also have experience with true JDM gems like my Nissan Skyline.When my Skylines alternator needed replacing due to a faulty bearing, they were the only shop willing to take on the job. Throughout the process, their communication was top-notch, keeping me informed and updated every step of the way. Its a rare quality that sets them apart from other auto shops.The staff at Brighton truly treat you like family. They are understanding, compassionate, and always willing to work with you if unexpected issues arise during the repair. Their professional yet personable approach has earned my trust, and I will definitely be returning for the other services they quoted me for my Skyline.In conclusion, if youre in Michigan and searching for a trustworthy mechanic to handle your JDM import needs, Brighton should be your go-to choice. I cant recommend them highly enough for their exceptional service and expertise.
Name: N**** M
Date: 2023-02-16 15:02:46
Rating: 5
Comment: Had a code error that we needed scanned and cleared and needed my vehicle right away and they got me in, took care of it and the price was more than fair. This was the 2nd time we have used this location (one with previous owner) and have been VERY satisfied both times! We certainly appreciated them getting me in so fast and alleviating my momentary panic! Thanks guys!
Name: M**** B***
Date: 2023-02-03 20:39:04
Rating: 5
Comment: These guys are honest and friendly. They go out of their way to make the space comfortable and to be customer centered. The first time I brought my car in, there wasn’t anything wrong with it. I appreciated that they just told me that and charged me for the time they spent looking in to it. I’m a loyal customer because they didn’t try to run any BS tests or pull any nonsense. Highly recommend.
Name: K*** M********
Date: 2023-01-21 13:15:00
Rating: 5
Comment: Great communication and knowledge from start to finish. Amazingly detailed report sent to you (with pictures!) when you recieve an estimate. Highly recommend!
Name: R**** F**
Date: 2023-01-05 14:57:13
Rating: 5
Comment: Had an oil change, tire rotation, and inspection completed. Everyone was very friendly, the inspection report was very detailed (with photographs of filters and fluids!), and the pricing was competitive. I chose to wait in the lobby where coffee, water, and snacks were available, as well as Wi-Fi to get work done while I waited. Overall, it was a great experience.
Name: t***** a* m***
Date: 2023-01-03 15:18:07
Rating: 5
Comment: Mechanics that diagnosed my car problems quickly and with a detailed printout . On top of that they worked with me on what I could afford. These guys are what you want when you’re looking for an honestly amazing job done . Thanks so much Brighton Auto Service for everything, you’re my go to mechanics from now on.👍
Name: B*****
Date: 2022-12-09 01:37:19
Rating: 5
Comment: Got new tires and my truck was pulling a little/tracking to the right. Went in for an alignment and they were able to get me in and complete same day. It sounded like it gave them some trouble and they spent a lot of time on it which included cross rotating the tires until they had my truck (2021 Tacoma) driving perfectly. They also replaced my air filter which I don’t think had ever been done.Very happy!! My truck is driving like the day I got it from the factory. Thanks for keeping at it until it was exactly right.
Name: K*** H*****
Date: 2022-11-30 16:22:07
Rating: 5
Comment: Im on the road a lot for my job and put a lot of miles on two of my vehicles. I always take them here for maintenance because I know I can trust their work and they keep me working!! Thank you for that! I recommend them all the time!!!
Name: W****** S*******
Date: 2022-11-30 16:15:42
Rating: 5
Comment: Great place to do business with! Very thorough with their inspections. Work was completed in a timely manner. Will continue doing business with them! Fair and honest repair facility
Name: S**** B******
Date: 2022-09-23 05:00:37
Rating: 5
Comment: Transmission flush and brakes. My 2010 Escape drives like a new car, thanks so much
Name: M****** M*****
Date: 2022-09-23 01:12:17
Rating: 5
Comment: Called in and Jacob said they would be able to look at my vehicle that day. Couple hours later gave me a full report. Called to let me know what route they would take and how much it would be. Jacob didnt up sell was frank and didnt want me to sink money into a project that might not fix the issue. Job was done a day early and the least invasive option worked. Was nice to have quality service and actually have someone go above and beyond in todays climate
Name: K******* J********
Date: 2022-08-14 18:44:38
Rating: 5
Comment: Extremely efficient and offers you a ride from and to the repair shop.
Name: C**** P*****
Date: 2022-07-26 02:51:07
Rating: 5
Comment: Did a great job!!!very up front on what needed to be done to repair the vehicle
Name: D****** B*****
Date: 2022-07-02 15:19:15
Rating: 4
Comment: My car suddenly had problems Id never experienced when it got left in the lot. They understood what was wrong and were pretty transparent.
Name: E**** S****
Date: 2022-06-08 21:20:24
Rating: 5
Comment: I was referred to this shop by multiple family members, and even the tow truck driver had nothing but good things to say about them. They went above and beyond with my repair and were able to quickly solve the issue on my car. Best place around
Name: C******** B******
Date: 2022-03-21 19:15:48
Rating: 5
Comment: These guys are great! Fast service at a fair price.
Name: J*** N****
Date: 2022-01-15 00:55:04
Rating: 5
Comment: Always fair honest and capable. Friendly and fair.Im a thirty year customer.
Name: C**** A*******
Date: 2022-01-13 04:03:47
Rating: 5
Comment: Cant say enough about Brighton Auto Service. Amazing service and Staff
Name: A***** F******
Date: 2021-11-12 20:18:05
Rating: 5
Comment: I hate dealing with car repairs... just like you. These guys treated my son like true professionals. They were pretty sure the engine in his Jetta was toast. They told him that and didnt charge him. They referred him to a Jetta guru who confirmed their diagnosis. I appreciated their integrity and willingness to have a colleague independently evaluate their work. Total 5 star service. Thank you!
Name: J*** M********
Date: 2021-11-09 20:21:07
Rating: 5
Comment: They got my vehicle in same day knowing that I was going on a road trip and was able to correct some problem caused by another shop in town on the suspension… incredibly friendly and thorough and vehicle again drives like new. Thank you Very Much! Will absolutely be back with any and all of our future business!
Name: s***** h
Date: 2021-10-30 17:31:43
Rating: 5
Comment: Exceeded expectations! Car was done early. Most importantly affordable and done correctly.
Name: C****** I* M*****
Date: 2021-10-08 17:15:22
Rating: 5
Comment: I would never take my vehicles anywhere else. The service here is excellent. I always know the car has been thoroughly inspected and repaired. The gentlemen who own it and the mechanics are wonderful!!!!
Name: K***** B******
Date: 2021-09-10 17:34:52
Rating: 5
Comment: Weve been going to Brighton Service for 30+ years. They are honest, very fair and professional. We have 3 children which means lots of cars and service needed through the years. Weve never had a problem with any of the services they have preformed I would, have and will continue to recommended them.
Name: R** V*******
Date: 2021-08-19 15:32:19
Rating: 5
Comment: Great experience, courteous staff, knowledgeable, honest. The only place my shop takes our fleet vehicles
Name: R*** C*****
Date: 2021-07-19 14:48:44
Rating: 5
Comment: This was my first visit, one of many more to come in the future. They were professional, friendly and took care of my emergency quickly! I was referred to them by others and can see why. They are honest and dependable. They made me feel like my situation was tops on their list.
Name: A***
Date: 2021-07-07 14:49:02
Rating: 5
Comment: Ive used this place now for the last few years. Every time it has been smooth and easy to set up and the prices were always very fair. I would recommend this place to anyone and Im glad that I use them.
Name: g*** w*****
Date: 2021-06-28 04:24:43
Rating: 5
Comment: I was able to use my Costco coupon for a discount that greatly saved my day! I have always felt they offer a fair price for repairs for whats needed. Work completed on time
Name: C***** B*********
Date: 2021-06-07 17:26:41
Rating: 5
Comment: Have taken my Van in twice. Had excellent service both times. Rick listens to your problem & he writes everything you say down so he can relate it to the mechanic. Great service. I would highly recommend this place for service on any vehicle.
Name: F******* L*******
Date: 2021-06-03 19:07:47
Rating: 5
Comment: Took my car in bc it wouldnt start, and they fixed it fast and easy. Great price and staff, 5 star experience. If you need something fixed on your car I would suggest Brighton Auto Service, inc.
Name: J** P******
Date: 2021-06-03 16:55:54
Rating: 5
Comment: Brighton Auto Service has provided top quality, professional maintenance and repairs to my vehicles for years. I go there exclusively because of honesty and integrity in all they do. Their repairs have always been excellent and at a fair and reasonable price.
Name: K*** C******
Date: 2021-05-01 00:10:18
Rating: 5
Comment: Great service and honest
Name: D** L***
Date: 2021-04-25 13:09:49
Rating: 5
Comment: This place is awesome and can always depend on honest , reliable repairs and prices that are affordable !!!!!
Name: L** R********
Date: 2021-03-22 15:57:50
Rating: 5
Comment: Great service, Rick and Bill is great to work with, and they were half the price. Plus got car back quickly and when they said.
Name: P*** H****
Date: 2021-03-07 00:47:19
Rating: 5
Comment: They were very helpful and exceedingly knowledgeable! The price I paid for my service was well below the estimate I had in my head.
Name: W**** M****
Date: 2021-02-07 15:12:31
Rating: 5
Comment: We have always got the very best care at Brighton Auto Service! It is so comforting to have somewhere to take our vehicles for service that we trust 110%. Would definitely recommend!!
Name: J**** C******
Date: 2021-02-01 13:25:56
Rating: 5
Comment: Brighton Auto Service has always done a great job on the repairs I have taken our vehicles in for. Fast service, done right. I would recommend them for any and all services related to your automobile. I
Name: R**** L********
Date: 2021-01-31 12:02:50
Rating: 5
Comment: In a snow storm I hit a deer and got stuck hundreds of miles north in grayling Michigan I had it towed to a local mechanic. They wanted three to $5,000 and they told me it would be 4 to 6 weeks for the work and maybe my car wasnt salvageable. Long story but my insurance also wasnt covering the incident so I was out of pocket. I decided that wasnt a workable solution so I had it towed down to Brighton Auto at a hefty price tag. But incredibly worth it they fixed it within 48 hours for 850 bucks. The other place was saying that my engine may also be shot and all sorts of insane scenarios. Im just so grateful for the honest hard working amazing people at Brighton Auto. Folks like that restore my faith in humanity when it faulters.
Name: J****** W*****
Date: 2021-01-17 19:09:51
Rating: 5
Comment: Great team, job done right for a fair price
Name: J**** I****
Date: 2020-12-29 18:47:19
Rating: 5
Comment: Great service, very nice. I was referred to these guys by a few friends and I felt very comfortable with my decision to take my car here. Theyll give you and honest opinion/diagnosis and are prompt. Will definitely use them in the future and will refer friends an family here too!!
Name: S**** G*****
Date: 2020-12-05 16:56:24
Rating: 5
Comment: First time at Brighton Auto Service but it wont be my last! I was so pleased with the prompt, quality service. As soon as I explained my car problems, I was given a prompt prediction of the cause/diagnosis before a mechanic even examined it. The diagnosis was spot on! I had taken my car to another shop days earlier where it was misdiagnosed/not fixed and to top it all off they installed a new battery at almost twice the price which I didnt even need. Needless to say Brighton Auto Service is my new repair shop! I even dropped off a second car for repairs when I picked this one up. I highly recommend them. Bonus if you have a Costco membership you can use a special coupon to get 15% off parts and labor!
Name: P******* M********
Date: 2020-11-21 16:15:52
Rating: 5
Comment: My husband have used this business for years with multiple vehicles. We have always found them to be terrific to work with. They are efficient and communicate clearly with you. They also give you options about what they can do to fix an issue is at all possible.
Name: D***** H****
Date: 2020-11-16 23:46:35
Rating: 5
Comment: Excellent place to get your auto work done. They are no-nonsense and their prices beat most others.
Name: J**** S*********
Date: 2020-10-19 17:54:45
Rating: 5
Comment: Good business they have always done a good job and always treat you good 👍 to you
Name: D*** N*****
Date: 2020-10-19 15:56:15
Rating: 5
Comment: Friendly, got car in quickly for estimate, will go back for repairs.
Name: K** P******
Date: 2020-09-22 15:23:29
Rating: 5
Comment: Quick and proficient service, have used them for years!! Thank you!
Name: J**** P******
Date: 2020-08-30 23:50:58
Rating: 5
Comment: Excellent, friendly service every time. My check engine light came on so I brought my car here on a Friday morning; they diagnosed it, fixed it, and got it back to me that same night! If you are looking for fast, quality service, this is the right place!
Name: J**********
Date: 2020-08-18 20:50:23
Rating: 5
Comment: I have been using Brighton auto service for years with many different vehicles. They are great about providing quality work and not trying to sell or “fix” something that is not needed.I recommend them to everyone I can.
Name: P****** M
Date: 2020-08-07 01:02:25
Rating: 5
Comment: GREAT, GREAT, GREAT SERVICE!!! Professional, competent and always courteous and informative.
Name: D******* B**********
Date: 2020-08-01 15:37:08
Rating: 5
Comment: The only place to get your car serviced in Brighton
Name: A*** C
Date: 2020-07-02 18:43:06
Rating: 5
Comment: My SUV broke down 2 days before we have to travel up north MI. I stopped by this shop first time and even though they were busy they looked at my car the same day. Turns out a bad fuel pump. Next day the car was fixed and crisis averted. Very impressed with the service, I did not expect to have the car ready so fast. I would recommend you stop by or call them if you have car problems.
Name: K** K
Date: 2020-05-17 15:34:09
Rating: 5
Comment: I always find the service I receive at Brighton Auto Service to be top notch. They are always friendly, thorough and above all, honest. I really appreciate an honest business that does great work.
Name: M****** W******
Date: 2020-03-20 23:28:36
Rating: 5
Comment: I have been to Brighton Auto Service several times since moving to Brighton. It is one of those auto shops that just feels honest. The people are nice and they have always completed whatever work I needed In a relatively short amount of time.
Name: T** P********
Date: 2020-03-16 01:53:23
Rating: 5
Comment: Great service
Name: E**** L****
Date: 2020-03-14 23:50:38
Rating: 5
Comment: We take all our vehicles to Brighton Auto Service, Inc. and we have for over 20 years. It is the only place we go. They are friendly, helpful, and efficient. They are one of the reasons we love the Brighton community. They are the best and just one of the reasons we love where we live. We highly recommend you go there.
Name: J** D
Date: 2020-03-13 13:15:17
Rating: 5
Comment: Consistently honest and reliableBest diagnosticians.Best prices for high quality work.Kind people.
Name: T**** H******
Date: 2020-02-21 22:27:39
Rating: 5
Comment: Have taken all three of our vehicles to Brighton Auto for years. Always gotten honest evaluations and prices for every job. Don’t hesitate, use Brighton Auto for your repairs!
Name: N*****
Date: 2020-02-01 18:21:18
Rating: 5
Comment: Bob and Rick are helpful and honest. We taken our cars there for almost 15 years and have always been completely satisfied. They are always helpful and answered every question weve had. Thanks Brighton Auto!
Name: D*** K******
Date: 2020-01-13 17:23:43
Rating: 5
Comment: Quality work and saved me money!
Name: M*** F*****
Date: 2020-01-03 00:02:04
Rating: 5
Comment: Wont sell you anything you dont need. Fair prices, good work!
Name: g*** r*******
Date: 2019-12-12 15:53:18
Rating: 5
Comment: We were new to the area and not sure who to trust for car repair. After several visits for multiple vehicles over the last year, we’re very happy we chose Brighton Auto.
Name: M*** S****
Date: 2019-12-08 23:18:32
Rating: 5
Comment: Bob and his staff never fail; diagnosis and cost effective repair on a timely basis with the expertise necessary to get it done. There will be times when your vehicle has a way of trying your patience, but if you take it to Brighton Auto, that wont be the case.
Name: E* C
Date: 2019-09-07 13:13:43
Rating: 5
Comment: Service people are honest and knowledgeable.
Name: J**** F****
Date: 2019-08-28 14:32:15
Rating: 5
Comment: Brighton Auto are very Knowledgeable, Helpful, and Friendly. The staffensures that you understand issues about the repairs, and anything that may cause issues later onThank you,James Fosha/Mi-Tex Systems, Inc.
Name: B**** M*******
Date: 2019-08-14 14:19:36
Rating: 5
Comment: I had a pretty expensive transaxle replacement for my Lincoln done here 2 weeks ago. Brighton Autos price was much lower than the dealership and the dealer wanted the car for a whole week.I dropped the car off on Monday afternoon, got it back on Wednesday morning. Ive never, ever had better, faster service than at Brighton Auto.Theres simply no reason to go anywhere else.
Name: M** N***
Date: 2019-08-10 17:01:59
Rating: 5
Comment: Been Going here for a very Long time sense like I was 10. They do such a great job and I trust them more then any repair place. They will give you a straight answer.
Name: K****** E******
Date: 2019-07-16 01:20:05
Rating: 5
Comment: They wont over sell you!This was my first time at Brighton Auto Service and they delivered. I was only sold what I needed after they checked all my brakes. The customer service was great and they arent over priced. I was worried I wouldnt find a mechanic that I could trust moving to a new town. I have found someone I trust and I can count on to get it done when I need it. Thank you Brighton Auto Service!
Name: J*****
Date: 2019-06-26 12:55:35
Rating: 5
Comment: We heard about Brighton Auto Service from a co-worker about a year ago! They seem very honest and easy to talk to. They wont just do any kind of work, unless they know for sure what is going on with the vehicle! We have been to them for a coolant issue and a broken spring, two separate times. And they were able to solve both issues with no problems.
Name: S**** F*******
Date: 2019-05-23 19:15:14
Rating: 5
Comment: The service is always amazing. I have been going to Brighton Auto for 30 years and would never go anywhere else. Bob and the team are the best.
Name: B**** R***
Date: 2019-05-06 11:05:02
Rating: 5
Comment: When we need work done on one of our vehicles, this is the place we go. They are honest, friendly, and do great work. Sometimes they even come in under their estimate!
Name: b*** w****
Date: 2019-04-28 12:58:27
Rating: 5
Comment: Perfect service every time.
Name: A*** C*******
Date: 2019-03-07 14:02:14
Rating: 5
Comment: Brighton Auto Service has performed a number of services on my car from oil changes to front and rear break pad and rotor replacements to water pump replacement. Just recently they replaced a wheel bearing that was making my commute so loud that I had to yell to carry on a conversation in the car. Not anymore. My car is as quiet as the day I bought it 5 years ago! The service team is friendly and the turnaround time is always fast! My car has always comes back from their service center as good as new and never with any issues. I trust and highly recommend Brighton Auto Service without hesitation. This is the only place Ill take my familys vehicles to get serviced.
Name: J****** B*****
Date: 2019-02-13 23:10:26
Rating: 5
Comment: The people at Brighton Auto Service have a long reputation of excellence. They can handle almost anything, but have never hesitated to refer us to a dealer if needed. That takes real professionalism. They have amazing up-to-date references on even my oddball car. The work is done quickly and well and the people there are solid and friendly!
Name: r*** r*******
Date: 2019-01-23 19:36:48
Rating: 5
Comment: So far so good. Been there twice with our 2008 Saturn Aura, first time issue was fixed first time in at a reasonable price, and had about a 24 hour turnaround. 6 months later and the issue hasn’t come back (some oil switch issue).Second time they got it done super fast and again, at a fair price. Haven’t been able to pick up yet due to weather, but I’m hopeful.If everything goes well again, I would be comfortable recommending this place to friends and family.Hopefully these guys can help us get another few years out of the vehicle, a good mechanic is so hard to find.
Name: T****** S********
Date: 2018-12-22 14:53:05
Rating: 5
Comment: Ive brought our vehicles to Brighton Auto Service for years and Bob and his staff always does the job right the first time. I would recommend Brighton Auto Service to you no matter what kind of car you drive!
Name: P**** W********
Date: 2018-12-04 02:53:08
Rating: 5
Comment: Excellent ServiceBrighton Auto Service has performed work on my high mileage truck that not even the dealer wanted to do. They have diagnosed the issues, provided estimates for all, prioritized items to be repaired and even recommended items that may no longer need to be repaired. Lets face it, not everything needs to be working perfectly to go to the junk yard. My most recent visit required towing from Ann Arbor. I had planned a trip out of town for the next day, but when the truck didnt start and needed to get towed the night before, I had all but written off the possibility of making the trip. I had just called the person I was planning on visiting, when Brighton Auto Service called to let me know my truck was ready to go. I was able to make my trip after all, only a few hours after I would have gone otherwise. Thanks for keeping my old truck on the road. I really appreciate it.
Name: E*** G****
Date: 2018-11-15 21:16:43
Rating: 5
Comment: I’ve always had a great experience! We have taken 4 cars there over the years!
Name: C***** B*****
Date: 2018-10-22 21:33:30
Rating: 5
Comment: Always good work and Excellent service! I have owned automobiles for 66 years. The last 32 years, all repair work has been with Brighton Auto Service. They are by far, the best repair service I have ever used.
Name: J**** M*****
Date: 2018-09-25 18:40:18
Rating: 5
Comment: Excellent service . Honest and fair. thanks again for fixing my truck
Name: J***** C*******
Date: 2018-09-12 18:34:53
Rating: 5
Comment: Greatest car repair hands down..very reasonable prices. Will not go anywhere else!
Name: J** G*****
Date: 2018-08-30 14:45:34
Rating: 5
Comment: I took my car into Brighton Auto Service as a new customer last week. Unfortunately there was a related issue afterwards and it needed to go back in to the shop, but the service they provided was outstanding. They fixed the issue promptly and without any additional charge. It is great to have business that stands behind their work! Ill be back.
Name: A g***** u***
Date: 2018-07-20 20:53:41
Rating: 5
Comment: Most honest guys Ive ever dealt with, reasonable pricing and excellent work.
Name: G*** B*****
Date: 2018-07-10 15:25:46
Rating: 5
Comment: Great place to have your vehicle fixed. Honest and friendly people. Reasonable priced.
Name: C************
Date: 2018-06-23 18:27:26
Rating: 5
Comment: Weve been taking our automotive repair needs to Brighton Auto Service for over 15 years. Friendly, honest people, theyve always made an effort to squeeze my vehicles in on short notice and get them back to me in the shortest time possible. Bob, Rick, and Bill always explain what repairs are needed and they stand behind their work. The AARP discount is a bonus as well. Our family trusts Brighton Auto Service and they will continue to be our first choice for auto repairs.
Name: J**** S*********
Date: 2018-06-12 18:12:14
Rating: 5
Comment: Trustworthy auto mechanic. Rick is terrific, and truly knows customer service. The mechanics will take the time to detail everything they did / will do with the car if youre interested.
Name: J***** P*******
Date: 2018-05-26 20:19:08
Rating: 5
Comment: Good service
Name: Z** K****
Date: 2018-04-05 17:49:31
Rating: 5
Comment: We have been taking our vehicles to Bob and Brighton Auto Service for over 20 years. There is not a better feeling than knowing when you take your vehicle to Brighton Auto Service that you will get an honest and trustworthy assessment of the problem and repairs needed. They will complete repairs that need to be done, and will not try to upsell or create problems. They stand behind their work and are always quick to get your vehicle back in your hands. Bob, Rick and their entire staff are first rate!!
Name: B*** L*****
Date: 2017-12-31 22:38:11
Rating: 5
Comment: Great place for car service. Honest and efficient.
Name: R** W*****
Date: 2017-12-26 15:25:34
Rating: 5
Comment: Honest diagnosis and quality work. Bob & Bill have been great the 7 years Ive taken my vehicles here. Rick has been great to work with too. Ive appreciated their good communication and helpfulness choosing what to fix when depending on factors like budget and vehicle for instance.
Name: D****** E****
Date: 2017-12-03 19:22:42
Rating: 5
Comment: They were super friendly
Name: J**** S****
Date: 2017-11-22 18:59:05
Rating: 5
Comment: The Brighton Auto team is absolutely fantastic! We’ve been bringing are cars here for over 10 years and their quality of work is phenomenal. Huge props to Rick, Bob, Bill & entire staff!
Name: N***** F*******
Date: 2017-10-18 12:55:34
Rating: 5
Comment: Best around, Ive been taking all my vehicles to Brighton Auto Service for years. Always honest and professional. Great work 100% of the time.
Name: R*** T*******
Date: 2017-10-17 16:12:16
Rating: 5
Comment: Excellent service with fair pricing they also brew a damn fine cup of black coffee.
Name: N*** L******
Date: 2017-08-18 00:07:39
Rating: 5
Comment: Its hard to find a good mechanic you can trust. These guys are it. Bob and Rick will treat you right and tell it to you straight.
Name: k****** l***
Date: 2017-05-16 02:22:19
Rating: 5
Comment: Great people. Very honest
Name: A L******
Date: 2017-05-04 12:34:06
Rating: 5
Comment: I own two older cars and they need repairs often. This place gets it done. I walk in and there is no shady stuff and my cars run great after the guys here are done with them!
Name: A*** P*******
Date: 2017-01-29 02:38:41
Rating: 5
Comment: Very fast service, sometimes even same day! I highly recommend this location.
Name: J***** M***
Date: 2016-12-21 01:58:22
Rating: 5
Comment: Brighton Auto Service replaced my car battery in less than 30 minutes. I called ahead to make sure they had my car battery in-stock, great same day service and at a fair price!
Name: W****** S*****
Date: 2016-08-30 14:03:29
Rating: 5
Comment: It is (and has been ) a great pleasure to have our vehicles serviced, routine and other, at Brighton Auto Service for many years. This last time is no exception to the great service and the employees attitude to me as a customer.The experience has always been excellentWe will continue to have BAS service our vehicle/s as our first choice for auto service.
Name: b**** m*****
Date: 2016-07-31 15:54:56
Rating: 5
Comment: Bob Keenan and all of his staff are incredibly helpful and honest. They only do the work that is necessary and their pricing is fair. I have been a customer for over 23 years since moving to Brighton. They are the only Team I trust my repairs to. My daughter stopped by and they immediately took care of the stone that got lodged in the breaks no charge.
Name: s**** b*****
Date: 2016-05-17 14:07:53
Rating: 5
Comment: These guy are amazing. after 160,000 miles of Michigan roads I needed some serious work done. Not only did they do an amazing job and a fair price, they did not push Extra work. My car runs great. It feels awesome. Thank you...Shaun BhajanHometown Bicycles Brighton
Name: e*** s*****
Date: 2016-04-11 14:47:25
Rating: 5
Comment: Ive been looking for a competent shop to perform a complex and challenging repair that many other shops had a hard time fulfilling. Brighton Auto Service had no hesitation in taking on the challenge, provided the lowest quote, shortest execution time and best warranty. There was good communication and no surprises. In a business where trust is paramount, Brighton Auto service came through for me.
Name: M*** S********
Date: 2016-03-16 22:19:25
Rating: 5
Comment: They always fix it right the first time. Best auto repair in the area!
Name: C*** Z***
Date: 2015-12-08 16:00:35
Rating: 5
Comment: Fast service and great people to deal with.
Name: K**** H*******
Date: 2015-12-02 15:35:44
Rating: 5
Comment: They do great work at a reasonable price. They provide honest excellent advice and they will keep your cost down as low as they can.
Name: M***** M*******
Date: 2015-07-03 03:06:04
Rating: 5
Comment: They are the best auto repair shop around! Always fair pricing and very honest! They will tell you what you do and dont need. We never feel like we were cheated on a repair. I would recommend their services to as anyone!
Name: M*** G****
Date: 2014-12-07 05:46:55
Rating: 5
Comment: Brighton Auto provides great service and a fair price. Friendly, honest, and timely service.
Name: J*** D*******
Date: 2014-10-19 20:53:46
Rating: 5
Comment: With 5 cars in the family, we tend to have items that come up. Brighton Auto has always been the place to get a reliable work done and at a reasonable price. So when friends ask where would I recommend, I always tell them Brighton Auto.
Name: B D****
Date: 2014-10-11 00:58:28
Rating: 5
Comment: We have been getting our cars repaired at Brighton Auto Service for decades. The price has been fair and the work efficient. When needed we have been given good advice. Those times when the car wouldnt do what we tried to tell them it was doing so that they could duplicate it, diagnose it, and repair it, they had the persistence to stick with it until we were satisfied.
Name: S**** M*****
Date: 2014-10-08 00:04:53
Rating: 5
Comment: I have been taking my vehicles to Bob for about 15 years. He is honest and trustworthy, and they do good work.
Name: G***** M*******
Date: 2014-09-27 13:23:26
Rating: 5
Comment: Took my sons car in on recommendation of George Bachelor. Excellent repairs and customer service. Will be bringing mine in next.
Name: S***** S****
Date: 2014-09-27 12:39:23
Rating: 5
Comment: My husband and I have been taking our vehicles to Brighton Auto since 1983. My last visit was less than two weeks ago... so that represents a lot of time and trust!If your goal is to keep your car or truck on the road for as long as possible, or if youre just seeking a reasonable cost for repair, this is the place for you. Great service, always completed in a timely fashion, and terrific people who take pride in their work!
Name: E**** N****
Date: 2014-09-26 19:20:02
Rating: 5
Comment: Honest owner. Great work and prices for auto repairs. Highly recommend if you are looking for good mechanics.
Name: b**** v*********
Date: 2014-09-26 18:54:49
Rating: 4
Comment: Honest straight forward auto repair.
Name: D**** k*****
Date: 2014-09-01 14:37:28
Rating: 5
Comment: Initial repair of a leaky line didnt hold. They didnt hesitate to roll the cost of the first fix into a full repair the second time. Friendly and helpful staff! I will be returning here.
Name: D***** R*****
Date: 2014-07-31 03:26:26
Rating: 5
Comment: This is the most honest Auto Shop in Michigan. They do top quality work and they never push you to spend more than what you need done. They have always gone up and above their jobs to provide service to the little people I travel around the midwest and every time I need work done. they take care of me as if I was the owners Son. Im not.
Name: S******** R****
Date: 2010-06-08 21:07:25
Rating: 5
Comment: They were about half of what the Honda dealership wanted to fix my car and they had it up on the blocks and done within a few days. Really good service. My neighbor recommended them and told me you can tell a good shop by the amount of cars they have there for repair because people must like them. Well, he was right. Highly recommend them.
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Name: J******** P*******
Date: 2024-02-19 17:06:01
Rating: 5
Comment: Great service, quick turn a round, answered all of my questions, walked me through step by step what was getting done and made sure to go the extra mile to satisfy the customers needs. I strongly recommend you come here if you need any work done to your vehicle.