Auto Surgeon Inc

category: Auto repair shop, Auto air conditioning service, Auto electrical service, Auto radiator repair service, Auto tune up service, Brake shop, Car battery store, Chauffeur service, Truck repair shop
address: 1820 E Kalamazoo St, Lansing, MI 48912, United States
Phone: +1 517-374-8940
Monday7:30 AM–5:30 PM
Tuesday7:30 AM–5:30 PM
Wednesday7:30 AM–5:30 PM
Thursday7:30 AM–5:30 PM
Friday7:30 AM–5:30 PM

rayting: 4.8
services: Accessibility: Wheelchair-accessible car park,
Offerings: Oil change,
Amenities: Mechanic,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: G*** C********
Date: 2024-02-20 18:28:45
Rating: 5
Comment: Been a couple of weeks now, my electrical been solved. Been to many mechanics as well as the dealerships and no one could resolve a dangerous issue with the electrical. After two years its finally fixed, I highly recommend auto surgeon.

Name: D**** D***** J******
Date: 2024-01-31 03:38:18
Rating: 5
Comment: We have been bringing our cars here for years, and theyve never steered us wrong. They dont speak to me condescendingly (which is a pet peeve because my dads a mechanic) and theyre always fair and will not overcharge or try to sell you on things you dont need. If you need their help quickly, they do pretty well at fitting you into the schedule. I trust them with my familys cars, including my kids and my mothers.

Name: R***** V***
Date: 2024-01-26 20:31:35
Rating: 5
Comment: Bill was wonderful! I added on a battery change to my preexisting appointment with no trouble and he got my car in and out within the same day! Explained everything to me very well and I got a voucher for a free oil change at the end of it all! Very reasonable prices and great service - highly HIGHLY recommend to any single lady looking for good info and good prices
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Name: S****
Date: 2024-01-17 00:25:40
Rating: 5
Comment: Ive taken my vehicles to Auto Surgeon for as long as Ive lived in Lansing -that translates to a LOT of visits for repairs and maintenance with Bill and his crew. Without a doubt, they provide the finest overall auto service experience Ive come across in over 60 years of driving. Uncommonly honest, dependable, reasonable... they just cant be beat. Period.

Name: N*** W***
Date: 2023-12-15 17:46:23
Rating: 5
Comment: Bill has always been a pleasure to work with. I trust him and his staff to work on mine and my family’s vehicles and do the job right. He has always been very straightforward and honest with me, plus he takes time to educate the customer on what exactly is going on with your vehicle. He’s a great guy, very knowledgeable and down to Earth.

Name: A******* V**** P************
Date: 2023-12-14 15:38:54
Rating: 5
Comment: Weve been taking our fleet vehicles, and personal vehicles, to Bill for over a decade now. You wont find a more honest, knowledgeable, and professional repair place in Lansing. His pricing is fair, his service is transparent, and if he doesnt specialize in a repair you need, he knows an honest guy who does. One time he diagnosed that we needed air conditioner condenser replacement in one of our trucks, and he booked the appointment and delivered our truck to the air conditioner guy, who did a fantastic job at a great price. Bill is keeping all of our older vehicles reliable and on the road longer, which is saving us a ton over time in car payments and insurance. We recommend Auto Surgeon to all our clients, freelancers, and family members. Bills the best.

Name: J**** R******
Date: 2023-12-12 16:23:38
Rating: 5
Comment: Im updating my review from four years ago. Bill and crew are great. He explains things, fixes what needs to be fixed, tells you what repairs you can put off for a little while and charges a fair price. We use him for our American SUV and our import sedan. We could not ask for more in a local auto repair shop.

Name: H
Date: 2023-12-12 00:10:02
Rating: 5
Comment: When I visited Auto Surgeon, Bill was receptive to my unique situation and offered a fair price. Even though Ive only been here once, I can say I had a very positive experience. Highly recommended!

Name: K******* C******
Date: 2023-12-08 19:00:33
Rating: 5
Comment: Ive been taking my cars to Bill for over 20 years! He has always treated me and my vehicles wonderfully. As a young woman in a larger City I was always worried I would be taken advantage of by Auto mechanics.Bill and his staff always took the time to explain things to me, never pressured me to do unneeded repairs, and made me feel safe. I highly recommend this place to any young people looking for a place they can trust.

Name: N*** H******
Date: 2023-12-05 15:13:06
Rating: 5
Comment: Bill always tells it to me straight. Always done the same day. Exactly what I need for a neighborhood garage!

Name: M*** P*****
Date: 2023-12-04 19:39:50
Rating: 5
Comment: After 12 + years bringing our fleet of 5 family vehicles to Auto Surgeons we continue to be treated very very well. Pricing is fair, service is quick and professional, and we often get great free advice and small repairs at very little to no cost. Bill and team has seen several cars were thinking about buying and give a free quick and honest analysis. Love Bill and the whole crew.

Name: H***** A*******
Date: 2023-12-04 16:05:13
Rating: 5
Comment: I love using local owned places like this. Fair pricing, very honest and knowledgeable. I am always telling friends and family to take their cars here as Bill runs a great Lansing business

Name: d**** l********
Date: 2023-12-03 15:36:51
Rating: 5
Comment: I have been going to Auto Surgeon for repair and maintenance for 30+ years because Bill and staff are absolutely honest and reliable. And Bill is a good guy to talk to.

Name: D***** S****
Date: 2023-12-02 18:47:32
Rating: 5
Comment: As a car person I used to work on my own car. Now that I have gotten older, and due to health issues, I need help getting my cars and truck in tip top shape. I am very picky about my vehicles and found that the Auto Surgeon fits me fine. The repair costs are very fair and the work is very well done as if I did it myself! I would highly recommend them to work with your auto with no regrets. Don Sharp

Name: S**** K*****
Date: 2023-12-02 18:00:33
Rating: 5
Comment: If you need a good repair shop, Auto Surgeon is the BEST!! I trust their advice completely and their prices are fair ...

Name: J**** K***
Date: 2023-12-02 08:14:32
Rating: 5
Comment: I am a Registered Nurse at Sparrow and new to the area. A co-worker recommended me to Auto Surgeon. What a find. They do excellent work, are trustworthy & their price is very fair for their high quality & expertise. Good people & good business :) Nurses know.

Name: S***** J*****
Date: 2023-12-01 17:48:37
Rating: 5
Comment: A great, trustworthy shop. Bill is very honest and helped me learn more about my vehicle Inspections were very detailed and prices are reasonable. Very communicative and efficient. I recommend them to whoever needs a good auto shop!

Name: D***** L***
Date: 2023-12-01 15:58:36
Rating: 5
Comment: Ive been taking our business and personal vehicles to Bill at Auto Surgeon for over 10 years. Everything you could want in an auto repair facility:- Great quality work that they stand behind.- Fair Prices.- Absolutely the most honest auto repair facility Ive ever been to.I recommend them 100%!

Name: T***** K*****
Date: 2023-12-01 12:44:30
Rating: 5
Comment: I started bringing my car in to the Auto Surgeon about 20 years ago, and I wont go anywhere else. Bill and his team do great work at a fair price. And they are extremely trustworthy, only repairing what needs to be done while keeping an eye on things that may need some attention later on. Over the years, Ive walked, ridden the bus, and biked to this repair shop. I would snowshoe if I had to. My biggest concern is that Bill will retire before I stop driving.

Name: M*** S*****
Date: 2023-12-01 12:12:40
Rating: 5
Comment: I have had Bill and Brian maintain my cars for over 30 years. The Auto Surgeon has always been a straight shooter. They recommend services I might need to keep my cars running in tiptop shape. They know cars.

Name: B**** G******
Date: 2023-12-01 03:07:48
Rating: 5
Comment: They kept my ancient truck running way longer than it should have. Honest business that does wonderful work.

Name: D***** M*****
Date: 2023-12-01 03:03:02
Rating: 5
Comment: Always honest and fair with excellent work and good prices. Don’t want to take my truck anywhere else!

Name: D**** D************
Date: 2023-12-01 01:02:26
Rating: 5
Comment: Bill was lovely to work with! i trust him entirely with my car! he didn’t make me feel stupid or childish when explaining what was wrong with my car. AND took the time to dumb it down for me in words i understood! i was recommended auto surgeon and i am grateful that i decided to check it out! will be back!

Name: M* M*****
Date: 2023-11-30 23:24:59
Rating: 5
Comment: I have been going to Auto Surgeon for many years and have received excellent service. Bill and his employees are professional and extremely knowledgeable. I have recommended them to my friends and give them a 5 star rating. Jane Mosier

Name: C******** H******
Date: 2023-11-30 23:05:32
Rating: 5
Comment: Auto Surgeon is a very high-quality small business auto repair shop in mid-Michigan. Very knowledgeable owner and team of repair professionals who can diagnose problems and repair them at reasonable cost. Great service at reasonable costs. Highly recommend.

Name: T** T*****
Date: 2023-11-30 21:59:03
Rating: 5
Comment: Started going to Bill at auto surgeons based on a recommendation from a coworker. At this point I’ve been going to him for years (and for three different vehicles!).Things like regular maintenance (oil change, tire rotation, etc) as well as having things looked over to get a second opinion (e.g. is it really going to be $200 to get the muffler tightened up, or am I being bamboozled by the dealership) have been my common interactions.The price has been good, the service solid, and the communication honest and straight forward. I would 100% recommend you stop by if you need anything done on your vehicle.

Name: R****** F*****
Date: 2023-11-30 21:13:17
Rating: 5
Comment: Ive know a lot of mechanics in Lansing over the last 3 decades. When I got my first car, Jerry Reynolds at the 76 station near Groesbeck was my go to. He was always honest and more than fair. That was in the 1990s. Bills the first mechanic since Jerry that I trust so much so that Id send my kids there. Hes honest, fair, and very detailed. Id give him 6 stars if I could. I only wish hed work on my BMW too.

Name: J****** S****
Date: 2023-11-30 19:41:10
Rating: 5
Comment: I have absolute trust in Bill and his team to take care of me and my vehicles. He’s very knowledgeable and answers all of my questions very patiently and priorities necessary work for me. Highly recommend them.

Name: H**** R****** I***
Date: 2023-11-30 19:31:47
Rating: 5
Comment: Auto Surgeon is first class. They are honest with you about your vehicle. We have been taking work and personal vehicles there for 30+ years. If you want it done right you should take it to Auto Surgeon!

Name: M*** D*****
Date: 2023-11-30 19:26:04
Rating: 5
Comment: Been going to Bill for 30 years now, always has been fair and up front. Told my son to take his car there, couldnt be a better recommendation.

Name: T***** G****
Date: 2023-11-30 19:17:58
Rating: 5
Comment: Best place to because they are going to tell you what you need to do to fix the problem and get you back in your car as soon as possible. If its possible to wait until later then theyll tell you that too. Honest and local people. What more can you ask for?

Name: R****** F*****
Date: 2023-11-30 18:53:52
Rating: 5
Comment: The very few negative reviews I have read must not be for this business, Auto Surgeon. Because I have only been treated impeccably by the staff & the owner Bill since I began taking my vehicles to Auto Surgeon. It all began one spring morning ..... kidding. For real though, I was involved in an accident which then left me a little disabled over 20 years ago & I needed my car (different car) fixed. So I took it to Auto Surgeon & from that moment on(20+ years ago), I have been treated with only respect, dignity, compassion, honesty, & integrity. This was the only vehicle I had & no way of getting home as it was going to take most of the day to fix. So I figured I would wait it out. The owner Bill noticed because hes a very detailed oriented person, & he had one of his staff members take me home. I was extremely impressed with his level of compassion that since I have never used another repair shop. Anyone who complains about Auto Surgeon must have had a bad day or got the name of the business wrong that made them upset because I have seen nothing but impeccable leadership & service work being done at Auto Surgeon. I would highly recommend ANYONE with car issues to contact them first, you wont regret it. Just be mindful that although they would love to fix everyones car that same day, that same minute, they can get busy which is a testament to their level of workmanship & Customer service, & they will get to your vehicle in a timely manner. Their work is impeccable & impressive. Treat others as youd like to be treated, with compassion, dignity & respect & youll receive the same, Bill is a good person. Oh, and NO I am NOT a paid spokesperson for Auto Surgeon, nor do I, nor have I, ever worked for Auto Surgeon or Bill.I have been, I am, & will continue to be a loyal customer of Auto Surgeon.Happy Holidays, Merry Christmas, Feliz Navida, Happy New Years, & to all a goodnight.

Name: E**** W
Date: 2023-11-30 18:39:06
Rating: 5
Comment: I used to be a Student at MSU & would take my car here whenever I was having issues. Bill & his team are efficient, honest and upfront about any issues your car may have! They are reasonably priced & will be honest with you about what your car needs. I always recommend my friends still in the area to take their car here!

Name: M**** S*******
Date: 2023-11-30 18:30:03
Rating: 5
Comment: I do not take my vehicles anywhere else. Bill and his staff do a thorough assessment of the vehicles. I never worry about being taken advantage of with the work that needs to be done. Bill goes over pricing and options before any work is done. They are not afraid to refer elsewhere if they can’t do the job. Safety and integrity matter to them. I have even called and gotten Bill’s advice before purchasing a new vehicle. I always drive away knowing my family and I are traveling safely. Thank you!

Name: T****** K***
Date: 2023-11-30 18:25:19
Rating: 5
Comment: Great place! My car was dead and I didn’t know why or what to do. As a young and single female with zero expertise on cars- I was nervous on who to call or getting overpriced and taken advantage of my naivety. I called here based on reviews and it was the best decision! The owner was so kind on the phone and gave me tips on troubleshooting. He didn’t immediately dismiss me or make me try to bring it in so he could charge me, he genuinely had some ideas to help over the phone. When it did come to needing to bring it in, he helped with identifying a tow service, gave me step by step instructions, and peace of mind. My car was fixed in only a few short days and the price (which I ran by my friends and family) was MORE than fair. In fact, it was far less than they expected it would have been. If you are new to the area and wondering where to go- this place is it.

Name: J** D
Date: 2023-11-30 18:12:02
Rating: 5
Comment: Best mechanic in town, trustworthy and honest. I will not take my vehicles anywhere else. Bill has always gone above and beyond for his customers, myself included.It pains me to see the fake comments trying to tear down someone who treats people fairly, charges reasonable prices, and provides meaningful service to our community. I implore anyone and everyone to use this shop.

Name: C**** W*****
Date: 2023-11-30 17:55:48
Rating: 5
Comment: Been working with auto surgeon repair facility for many many years. Wouldn’t take my cars anywhere but here. Thanks for all your great service you have done for me and my family.

Name: R**** L*******
Date: 2023-11-30 17:39:36
Rating: 5
Comment: We love Bill and the crew at Auto Surgeon. For over 20 years we have found them to be trustworthy, reliable, helpful, honest. WE love recommending them to people.

Name: A*** G******
Date: 2023-11-30 17:20:43
Rating: 5
Comment: Very trustworthy and they take the time to explain what is going on with my vehicle. Been going to them for years and wouldnt take my car anywhere else. Very happy with the service and work done.

Name: T*** L*****
Date: 2023-11-30 17:15:48
Rating: 5
Comment: I am thankful to have such a honest mechanic in the neighborhood. Very informative and helpful when it comes to any work that needs on my car!

Name: A***** S****
Date: 2023-11-30 16:57:04
Rating: 5
Comment: My husband and I have been customers of Bill and Auto Surgeon Inc for 15+ years. They have always shown integrity and knowledge in making repairs to our vehicles over that time period. BIll kept my husbands 91 Plymouth Acclaim running for much, much longer than we expected! We cannot recommend this mechanic enough.

Name: Z** V****
Date: 2023-11-30 16:37:10
Rating: 5
Comment: Ive always trusted Auto Surgeon with my vehicles for quite some time now. It is great to have them in my East Side neighborhood.

Name: t*** c********
Date: 2023-11-30 15:52:48
Rating: 5
Comment: I moved away from Lansing and sadly left the best auto repair shop on the planet. I miss the honest, fair and reliable service I always got there. Moving back soon and will quickly make an appt to have my Toyota serviced.

Name: J**** K*****
Date: 2023-11-30 14:59:13
Rating: 5
Comment: I have been taking my 2011 Honda Pilot to Bill for several years now, and I could not be more pleased with the service he and his team have provided. Bill is direct, compassionate, and trustworthy. As this car is aging he is always discussing problems that are safety issues vs. cosmetic issues. We really appreciate this!We were referred to Bill from our sister in law who was referred by her boss (who has been a long time customer) and I frequently refer him to people!There is really nothing like feeling like you can trust your auto mechanic :)

Name: C***** S********
Date: 2023-11-30 14:51:57
Rating: 5
Comment: Auto Surgeon has helped with every auto issue Ive had for the last 6-7 years. Their work is thorough, and staff is helpful and kind. Its great having a mechanic you can trust!

Name: J******
Date: 2023-11-30 14:24:12
Rating: 5
Comment: One of the best mechanic shops that I know. They are honest and have great prices. My cars air conditioner went out and I went to three different mechanics before I found Auto Surgeon. He found the problem and told me that he could take my money to fix it but my car was old and so he didn’t feel right about doing the job since it was more than what the car was worth. I really appreciated it since he didn’t just fill it with coolant and say everything is fine and charge me $200 for the pleasure.

Name: Z*** Y***
Date: 2023-11-30 14:23:05
Rating: 5
Comment: Great service. The owner is honest and kind. They are diligent with their work.

Name: S***** D********
Date: 2023-11-30 14:22:36
Rating: 5
Comment: I’ve used Auto Surgeon for my oil changes and car repairs for years and am so grateful I found them! Easy to schedule with, respectful , HONEST, and friendly. I have called Bill (yes you learn their names) to ask him questions about my car and get second opinions if I’m out of town and he always takes the time to give an honest answer (vs the one that makes him money ) and explain why . I recommend them often to friends in the area .

Name: K***** L*******
Date: 2023-11-30 14:02:50
Rating: 5
Comment: Auto Surgeon and especially Bill are nothing short of great. I have been going here for years for any of my cars needs such as, oil changes, tire rotations, coolant replacement, a windshield wiper motor repair and so much more. As a young women who knows nothing about cars, Bill always educates me on what exactly is happening with my car and keeps an eye out for anything that has changed. Highly recommended!!

Name: D***** S******
Date: 2023-11-30 14:01:19
Rating: 5
Comment: My son is a student at MSU and we live 8 hours away. The team at auto surgeon were great with diagnosis, sending videos of the problem on axle and a few other problems. They handled everything first class and super easy to deal with. I highly recommend them to anyone.

Name: M***** y*****
Date: 2023-11-30 13:56:51
Rating: 5
Comment: I had a great experience with Auto Surgeon. They provided excellent service and helped me and my family fix our car when we really needed it. The team worked closely with us to ensure that we received the best possible price without compromising on quality. I found them to be very honest, straightforward, and reliable. I highly recommend Auto Surgeon.

Name: J**** A******
Date: 2023-11-30 13:54:03
Rating: 5
Comment: Excellent service and communication. It was accurate and very precise. They even provide pictures of any issues they find. Extremely honest and respectful staff.

Name: J***** S**********
Date: 2023-11-30 13:38:30
Rating: 5
Comment: Auto Surgeon was so helpful in my time of need and explained everything to me clearly, even offering referrals for services they could not complete for me. I highly recommend them!

Name: R***** O*****
Date: 2023-11-30 13:38:21
Rating: 5
Comment: It’s been a few years since I’ve taken my vehicle to Bill because I now have a company car with its own maintenance program, but I wouldn’t recommend anyone or anywhere else in the Lansing area to take your car to. Bill was always professional, friendly, and honest to me. Never condescending and doesn’t take advantage. He once let me leave with my repaired car without paying in full because he knew I was going on vacation the next day and didn’t want me to worry about money, so he let me come back in to pay it off when I returned & got my next paycheck. Stand up guy. Great oil change program. Happy holidays Bill!

Name: S**** J*** A******
Date: 2023-11-30 13:34:26
Rating: 5
Comment: I started going to Auto Surgeon this past year on the recommendation of a friend who has been going there forever. Ive had nothing but a positive experience. Great communication, reasonable prices, honest staff. Its been really nice to have a local place that I can trust and rely upon.

Name: J**** L*****
Date: 2023-11-30 13:33:46
Rating: 5
Comment: I recently had an issue and was referred to Bill. He fixed it promptly and gave me advice on how to treat it going forward. He even gave me a free oil change for the future. Clearly, Bill and his team do business the right way.

Name: L***** D*****
Date: 2023-11-30 13:22:03
Rating: 5
Comment: I’ve used Auto Surgeon many times, all with great results. Prices are reasonable, service is quick. Last time I went they even had loaner cars! Highly recommend.

Name: R*** C*****
Date: 2023-11-30 13:18:46
Rating: 5
Comment: I found Bill and the Auto Surgeon team via some friends that spoke very highly of him. I know a good repair shop is hard to find these days, and great customer service even more so. Bill and his team are nothing short of amazing. The communication as they worked on my car, prepared options for me to evaluate, (I like to save money, but also like to know what would be the consequences of doing a little now vs. a LOT later, etc.) and also getting my car completed in the timeframe they quoted me were nothing short of perfect. Thank you Bill and team, I am glad I found you and you have a new customer for life!

Name: D**** F********
Date: 2023-11-30 13:15:38
Rating: 5
Comment: Bill and his crew at Auto Surgeon are exactly what you want in a mechanic. Ive taken my cars to Bill for years. I initially went to him for a second opinion on a little Saturn Hatchback that I loved. The first mechanic told me it would require a couple thousand dollars in repairs. Bill agreed with this assessment (at a lower cost) but recommended that I trade it in and get something different that would be more reliable. It took a little convincing to get me to understand this was the right choice and he could have easily taken my business and my money and done the repairs. Ever since Ive trusted Bill to tell me the truth about my vehicles and to charge me a fair price. Hes gone out of his way in talking through things with/educating me has always done great work. Hes a great business owner and his team is thoughtful and thorough!

Name: C***** H***
Date: 2023-11-30 13:12:30
Rating: 5
Comment: I have been taking my vehicles (both personal and work) to The Auto Surgeon for more than a decade. Bill and his entire staff are kind and compassionate. They fix the problem, they care about everyone who walks thru the door. This is the most respectable, honest mechanic in the Lansing area. Anyone who try’s to tell you differently has never been there or is lying. If your vehicle needs repair, give it five minutes of talking to Bill and you will know you’re in the right place. Cannot recommend Auto Surgeon enough!

Name: J** H*********
Date: 2023-11-30 13:10:31
Rating: 5
Comment: A family member referred me to the Auto Surgeon. I am so glad that they did. What impressed me most is that Bill told me what had to be fixed and what was optional. He knew funds were tight and worked with me to make sure that we had the vehicle road ready without trying to upsell me on a bunch of extra fluff. Repairs were done quickly, and the customer service was always top-notch even though I’m not mechanic Bill explained things in a way that I could understand. Five stars all the way around.

Name: J***** M****** S****
Date: 2023-11-30 13:04:16
Rating: 5
Comment: Great place, I trust them. They know my foreign car and do great work.

Name: W****** G****
Date: 2023-11-13 21:13:56
Rating: 5
Comment: Cannot recommend Auto Surgeon enough. Always honest, thorough, completely transparent and fairly priced. What a blessing it was for us to find them while our child is attending Michigan State. We have told numerous people to use The Surgeon and every single one thanked us for the reference. If you are searching for auto service in the Lansing area, look no further and make an appointment with Auto Surgeon!!

Name: J*** B***
Date: 2023-10-26 15:39:41
Rating: 5
Comment: These people are honest experts!

Name: M***** W*******
Date: 2023-10-10 21:37:35
Rating: 4
Comment: My boss always takes the company Vehicles there and get some fixed normally they only have them for a day or two and it comes back driving just fine so they must know their stuff so take it to the backyard mechanic or take it there to get it done right

Name: J*** T
Date: 2023-09-23 15:20:44
Rating: 5
Comment: This is my favorite auto mechanic repair shop! They have a great deal on oil changes too if you ask Bill! I have done my research and compared all of the quotes that they have given me with the ones for this area for several different repairs over the years just to double check that I was not being overcharged. 100% of the quotes have been at the low end of the spectrum. They do a great job and get things done fast. Just remember to make an appointment, as they seem to only do things by appointment (including oil changes).

Name: V******* T****
Date: 2023-08-07 20:10:03
Rating: 5
Comment: Simply the best. Bill and his staff have been taking great care of my cars (domestic & foreign) for 20+ years. He explains problems using terms that I can understand. It has been such a pleasure consistently receiving outstanding service that is reasonably priced for many years - - a rare experience.

Name: s******* n**
Date: 2023-07-28 17:07:47
Rating: 5
Comment: After receiving a full inspection on my Honda Odyssey, I received a lot of advice regarding the vehicles condition. The owner is very considerate and does not push for unnecessary repairs. It is a repair shop that works genuinely for the customers. As recommended by locals and Korean friends, I can confidently say that it is the best repair shop near Okemos. I plan to visit again.

Name: L** S*******
Date: 2023-06-30 18:29:26
Rating: 5
Comment: It can be difficult to find service people who do good work, who you can trust, and who charge a fair price. These are the guys!

Name: S**** H******
Date: 2023-06-20 16:51:34
Rating: 5
Comment: I have never felt more confident in an auto shop in my life. Bill was straight forward, clear and fair. He made sure I understood what the issues were and gave me options with how to move forward. Nobody ever talked down to me and I felt so comfortable through the entire interaction from start to finish.

Name: N***** W***
Date: 2023-05-26 18:14:25
Rating: 5
Comment: Bill was exactly the kind of repairman I am looking for: highly detailed (with inspection pictures provided), reasonable, and very fast!Went in with severe brake problems in the morning, and received my car with all new rotors, pads, and rear calipers by mid-afternoon.Do yourself a favor: go here for your car repairs.

Name: A** J****
Date: 2023-05-23 00:45:37
Rating: 5
Comment: Very helpful and honest crew, Ive given them repeat business because they dont disappoint.

Name: J** L****
Date: 2023-04-11 18:45:40
Rating: 5
Comment: These mechanics are very professional qualified and good people to work with. Reasonable rates.

Name: B****** B*******
Date: 2023-03-23 20:54:59
Rating: 5
Comment: They are fantastic. They are honest and fair which is hard to find these days.

Name: N******
Date: 2023-03-20 08:12:34
Rating: 5
Comment: Bill’s just the friendliest guy you’ll ever meet. Not to mention patient with people like me who have no idea what he’s talking about…

Name: M***** F******
Date: 2023-03-08 13:06:54
Rating: 5
Comment: Came here following a friends recommendation after another garage gave me a suspicious estimate of services.Left more than happy.I have some experience fixing my vehicles myself and can tell when a survice tries to force you into doing unnecessary repairs, which the previous service was apparently trying to do.I received a very quick and high quality service at auto surgeon with none of that bullcrap. At the top of that Bill is a very pleasant person to work with, so even more kudos too them.Now its my go to place.

Name: M**** M***
Date: 2023-03-01 16:30:40
Rating: 5
Comment: Everything you look for in a mechanic! Will bring my vehicles back whenever I have issues and strongly recommend their services

Name: A** A**********
Date: 2023-02-14 00:05:30
Rating: 5
Comment: Hands down one of the best mechanics in Lansing. I took my car there for some suspension work and they did a great job. Definitely would recommend to friends and family.

Name: b*** o******
Date: 2023-02-02 02:26:25
Rating: 5
Comment: They are wonderful informing you what preventive maintenance.

Name: S*** S********
Date: 2023-01-20 16:46:01
Rating: 5
Comment: Integrity in a business is extremely important, and they certainly have it here. While they werent able to fix the problem on my car due to the nature of the issue, they let me bring it home pro-bono, saying to Pay it forward. That is business I respect. The way they talked also showed a strong degree of respect for those working the cars, which I respect a lot, and at the end of the day a happy mechanic is going to be a better mechanic. I highly recommend checking them out if you are needing car service, these are good people doing good work.

Name: B****** B*******
Date: 2023-01-18 19:56:37
Rating: 5
Comment: The best mechanic Ive found in lansing. Very professional. They were able to help me with various problems that others werent able to find. I would recommend everyone see them if having car issues.

Name: M****** T***
Date: 2023-01-10 17:12:43
Rating: 5
Comment: Very fast and friendly!

Name: T*** H***
Date: 2023-01-05 23:41:02
Rating: 5
Comment: Honest work with solid pricing on services.

Name: S***** S****
Date: 2022-10-12 20:25:02
Rating: 5
Comment: Great experience at Auto Surgeon, very reasonable price and speedy repair!

Name: K**** H*******
Date: 2022-07-03 02:03:30
Rating: 5
Comment: Been bringing our cars here for at least 10 years. They are honest and affordable. They not only take care of our cars, but recently helped us find a quality used car for my son by inspecting before we bought!

Name: E*** M******
Date: 2022-06-17 13:31:40
Rating: 5
Comment: Auto Surgeon has taken great car of me and my car. I started going there for oil changes a few years ago so they can keep a close eye on my old 2011 Subaru Outback and let me know when something is in need of repair. I love how they send photos and videos of whats wrong so I can see for myself. Bill tells me what is important to fix right away and what I am able to hold off on. Recently Bill strongly suggested that I sell my vehicle and buy another car. He didnt want me to pour a bunch more money into the Subaru that I wouldnt get back when selling it. He gave me some suggestions on reliable cars with longevity. I took his advice and absolutely love my 2019 Honda CR-V! I am so grateful Ive found a mechanic I can really trust and that genuinely cares about me and my safety.

Name: B****** S********
Date: 2022-06-01 19:33:24
Rating: 5
Comment: Incredibly honest. Very affordable. Highly recommend.

Name: T M
Date: 2022-05-12 23:15:11
Rating: 5
Comment: My son is in a graduate program at MSU. His car needed a major repair while out in Michigan. Not being from the area, we didnt know who to trust. I did some online research and decided to call Auto Surgeon in Lansing. I spoke with Bill, the owner. He listened to what I had to say and provided a thorough written estimate based on what we thought was the problem so we decided to have him do the job. After checking out the car, he provided us with a comprehensive report of exactly what needed to be done, we authorized the work, and my son had his car back by the end of the day. We were extremely satisfied with the results. Bill and his team are honest and knowledgeable mechanics. I highly recommend Auto Surgeon Inc. for your next automotive repair.

Name: J**** E* L*******
Date: 2022-05-06 17:55:02
Rating: 5
Comment: Very personable, felt very good here... great people, Bill is excellent and very communicative. Offered us everything we needed before the day closed out. Made helpful recommendations to us as well regarding future service. Car worked better after leaving the place than when we first brought it there!

Name: A*** E******
Date: 2022-03-19 21:51:35
Rating: 5
Comment: Have you had the opportunity to meet Bill Belonge? If not just call or walk in to Auto Surgeon meet mr. Belonge and your car will be fixed as you read this review 👍👍👍

Name: k***** b*****
Date: 2022-02-26 22:01:29
Rating: 5
Comment: They do great work!!!

Name: B*** G****
Date: 2022-02-22 19:52:15
Rating: 5
Comment: I live 10 hours away in New Jersey and have a child attending Michigan State. He had an issue with his vehicle, Auto Surgeon came highly recommended, so we gave them a try. Could not have been happier with the experience. A+++++!!!!!! Up front discussion about all necessary work, quality service performed and very fair pricing. What more can you ask for from a mechanic? If you or someone you love are in the Lansing area, send them to Auto Surgeon. You will not be disappointed.

Name: r***** l*****
Date: 2022-02-01 17:19:58
Rating: 5
Comment: Great people took my truck got fixed now I took my flex there and they are taking care it .

Name: B******* B**
Date: 2021-12-03 18:50:01
Rating: 5
Comment: Bill and his team repaired my sons Chevy Malibu last month and its running great now. It was a difficult to diagnose intermittent MAP sensor problem and they were able to repair a bad wiring harness. Excellent work and very professional. Id highly recommend their services!

Name: R R
Date: 2021-11-29 21:06:32
Rating: 5
Comment: Wonderful service. They were able to get my car fixed sooner than they thought as well! Great communication throughout the whole process.

Name: T**** K****
Date: 2021-09-28 15:25:00
Rating: 5
Comment: We had a great experience at Auto Surgeon. They take the time to talk to you and explain what is necessary and what is not, without any pressure or hard sell. They are extremely professional in all aspects. You receive text notifications and a detailed email report with photos and recommendations in clear language. Such great communication. Cant imagine taking our anywhere else from now on.

Name: A*** S*****
Date: 2021-08-27 14:44:23
Rating: 5
Comment: Bill makes the process of taking your car in super easy. I was able to drop off before he opened and pick up late after they close.Everything that was wrong or needed to be done was very clearly communicated and explained.His customer service is THE BEST around. I moved out of state and ended up having an issue with something. I called Bill to see what could be done, he submitted paper work to Napa on my behalf.Highly recommend you come to Auto Surgeon if you need work done on your vehicles.Thanks for everything Bill.

Name: S***** M**
Date: 2021-08-12 20:20:10
Rating: 5
Comment: Extremely impressed with the courtesy, efficiency, and professionalism of the staff here.Had my car towed in to replace a dead starter. Everyone I spoke with was friendly and clear in communication.Use of email and online reports as well as text makes communication easy, constant, and transparent.My car troubles were diagnosed and completed in less than 24 hours and I would recommend Auto Surgeon to anyone. Already have, in fact!

Name: Z*** M*******
Date: 2021-07-23 00:03:59
Rating: 5
Comment: Quick, friendly service and thorough too. They wont do something unless its actually needed.

Name: U*** 2***
Date: 2021-06-04 17:16:39
Rating: 5
Comment: Bill runs a tight ship and you will not be treated like just another number. He is always fair when it comes to pricing, but most importantly, hes honest to a fault.

Name: O** n***
Date: 2021-02-14 06:35:58
Rating: 5
Comment: Dropped my car off for a CEL on. They explained everything very well on what was wrong and needed to be done. Very friendly and professional. Would highly recommend them for any auto work you need.

Name: J**** H******
Date: 2021-02-13 02:09:06
Rating: 5
Comment: I live in South Carolina but my daughter goes to Michigan State and she had been having issues with her vehicle. I began looking for A mechanic near her and I called Auto Surgeon and spoke to Bill. As I told him my dilemma he was very professional and told me he would help me. No unnecessary work done and no extra charges and Bill told me he would talk to my daughter to reassure her what to do if anything happens in the future. I thanked him numerous times for helping us out and for taking the time to explain everything that was wrong with the car. I would recommend them to anyone needing help with their car or truck...

Name: A***** H**********
Date: 2021-01-25 14:16:30
Rating: 5
Comment: I called looking for a quick check on a car I was going to buy and the guy was very honest and said it would take some time and that some other local shops were going to be quicker. I really appreciate the honesty and the time he gave me on the phone talking about my proposed purchase.

Name: C****** H********
Date: 2021-01-06 19:50:48
Rating: 5
Comment: Beyond amazing customer service!

Name: J*** J******
Date: 2021-01-03 13:31:23
Rating: 5
Comment: Bill and the staff at Auto Surgeon expertly handled an urgent car repair request, including arranging towing and quickly diagnosing and completing the repair. Our international student is thrilled with the service and Bills thoughtful communications, and says the car is now running better than ever. Auto Surgeon is Highly Recommended!

Name: N***** D*****
Date: 2020-11-24 13:45:32
Rating: 5
Comment: Dropped off my wifes car to Auto surgeon, ended up not using their services just due to financial issues. But upon coming back to pick up the car bill was very understanding and professional and even took the time to further explain the issue he thought could be plaguing the car. Very knowledgeable and professional. It was great not feeling any high pressure like other shops. Thank you Bill for your professionalism and car knowledge.

Name: M W
Date: 2020-11-07 00:17:57
Rating: 5
Comment: Honest, fair, and quality service. We received updates and photos of the inspection & work. Ive never had such transparency, not even from a dealership. We used to drive to Flint but were so happy to find someone trustworthy & local!

Name: W****** L*****
Date: 2020-09-15 21:48:26
Rating: 5
Comment: The 2nd time I have used them for body & trim work. Great, service they take care of everything, including dealing with the insurance company. Fast, friendly and organized. I highly recommend them 5 stars

Name: K****** M*******
Date: 2020-09-10 20:06:45
Rating: 5
Comment: There were very helpful with quickly looking over my car after sudden and unexpected issues. Plan to go to them for further issues with my vehicles.

Name: L**** C***
Date: 2020-08-22 13:03:16
Rating: 5
Comment: Bill and his crew are top notch. I had several issues with my car and they provided me with a thorough break down of what was wrong including pictures of what needed to be repaired. Even better I had the ability to view all of this online. Im certainly not an expert when it comes to car repair and with Bills help I was able to make an educated decision on what to do next. I highly recommend anyone looking for an honest repair shop to head over to Auto Surgeon.

Name: S**** G*******
Date: 2020-08-13 18:25:53
Rating: 5
Comment: These folks are trustworthy and reliable! They also provide great referrals for work you need done that they dont do. We used to live very close by before moving 25 miles away... still totally worth the trip!

Name: J*** V******
Date: 2020-08-07 12:21:58
Rating: 5
Comment: My car had a resonant vibration at certain speeds. They correctly diagnosed it as the driveshaft and did tests to prove that before committing significant money to the repair. They did the repair and completely fixed the problem. Their prices are reasonable and they keep you informed via texts and emails which makes the most of all of our time. I will be using them in the future.

Name: I***** A***
Date: 2020-07-26 21:34:01
Rating: 5
Comment: Bill and his crew does a great job at a fair price. I think Bill is an honest person and gives you the best advice.

Name: L*** T****
Date: 2020-07-10 19:12:06
Rating: 5
Comment: New to East Lansing and was looking for a car shop for my wifes vehicle to fix an issue with the muffler. Bill and his team were very professional and able to get the vehicle done on very short notice and sooner than initially expected. As someone who knows very little about cars, the process was unintimidating and I felt like I could trust that I wouldnt be taken advantage of. Bill also pointed out other issues with the car and gave great, unsolicited advice about how, when, where, and why to fix them in the future.

Name: A** Z
Date: 2020-06-19 01:51:55
Rating: 5
Comment: Bill is incredibly friendly and takes the time to explain what is going on and what all the options are. He has gone above and beyond with customer service and has my business for as long as I live in the Greater Lansing area.

Name: R**** W***
Date: 2020-06-17 22:07:55
Rating: 5
Comment: I have been coming to Auto Surgeon for well over 25 years. For me, there is no better choice. Im not an expert on cars, but I never have to be concerned about exaggerated issues or unnecessary services. They always explain everything fully until I understand the issues and what needs to be done (and I ask A LOT of questions). The repairs are right, or they make it right. I trust them completely, and would refer anyone to them without hesitation.

Name: M****** C*****
Date: 2020-06-05 22:39:24
Rating: 5
Comment: Awesome

Name: C**** M******
Date: 2020-06-05 20:07:57
Rating: 5
Comment: Have taken our three(3) vehicles to Bill and crew for several years now. I wouldnt take our cars and truck) anywhere else. Auto Surgeon is an honest, fair, knowledgeable, dependable, and trustworthy shop.And if they cannot fix a problem (only happened once there .My oversized conversion van wouldnt fit) they tell you and recommend someone. Not common these days.I would recommend then to any/everyone.C.K. Manning

Name: T***** B****
Date: 2020-03-11 14:02:19
Rating: 5
Comment: I took my vehicle to Auto Surgeon based on a recommendation from my sister. She shared a few stories about how fair and honest Bill was. The booking process online was super easy, and when I had to reschedule my appointment due to sick children, the person who took my call was helpful and courteous. Bill took the time to ask about maintenance history on my vehicle and the team provided a detailed report indicating required and suggested services, along with a list of items that were ok. Bill was thorough and patient in sharing next steps and nothing felt rushed. Im excited to be a regular and take both of my vehicles there for any future service needs. Thanks, Auto Surgeon!

Name: R*** M*******
Date: 2020-02-21 01:24:52
Rating: 5
Comment: Im happy they are open about their work and let you know whats going on before and after with pictures showing what elese needs to be done at a latter time and what was done. They have great prices and respond quickly for quotes.

Name: S****
Date: 2020-02-14 21:45:26
Rating: 5
Comment: Fast, affordable, and kind! They got my undrivable car back on the road in a little over 24 hours. Thank you!

Name: M****** F*********
Date: 2020-02-05 14:39:22
Rating: 5
Comment: Not the cheapest but you get what you pay for. Bill is an honest guy that does excellent work!

Name: A*** D*****
Date: 2020-01-14 14:45:07
Rating: 5
Comment: Great service and good advice on what to do with my old car.

Name: J*** M******
Date: 2020-01-03 18:13:39
Rating: 5
Comment: Always very happy with the service I receive from Bill and his crew.Highly recommend them!

Name: P***** S*******
Date: 2019-12-29 05:22:53
Rating: 5
Comment: They are smart and honest.

Name: p*************
Date: 2019-12-28 13:18:13
Rating: 5
Comment: They are the best auto repair shop

Name: M*** C*****
Date: 2019-12-18 15:17:18
Rating: 5
Comment: Excellent service. Bill did a great job explaining to me what my options were for fixing my car.

Name: C****** A****
Date: 2019-11-02 12:04:49
Rating: 5
Comment: Honest, fast & friendly! They do great work every time!

Name: Z****** M*****
Date: 2019-08-16 23:36:42
Rating: 5
Comment: Would give 6 stars if I couldDid a wonderful job on my 09 Subaru, got a much better quote than other mechanics, and they stuck to it.If you are looking for a shop you can trust to do a good job and not scam you in the process, this is the place.

Name: D*** R******
Date: 2019-08-04 22:33:22
Rating: 5
Comment: Very honest and professional

Name: S********* S*******
Date: 2019-07-29 14:15:38
Rating: 5
Comment: I have been happy to have Auto Surgeons be my mechanics. They are excellent at repair and fair in their costs. They are highly reliable. They helped me with a minor problem this morning in under half an hour. Love em.

Name: J*** M*******
Date: 2019-07-12 15:39:56
Rating: 5
Comment: I appreciated the straight talk, quick repair and heads-up on a few things to look out for with no attempt at a hard sell to get them done. Not a common experience at other locations. Ill be having other work done here.

Name: P*********
Date: 2019-07-12 01:50:55
Rating: 5
Comment: Great place. They did the work for cheaper than estimated and finished ahead of schedule. Thanks!

Name: J**** B******
Date: 2019-07-09 12:12:50
Rating: 5
Comment: Bill is great! Explains things without making you feel like you dont know anything about cars. He also doesnt make me feel stupid for explaining noises in my own way. He takes the time and really cares about his customers. Great place to take your vehicle!

Name: C**** P*****
Date: 2019-06-29 14:24:19
Rating: 5
Comment: First visit. I chose them based on reviews and was very happy. Bill was upfront, helped me prioritize the maintenance and repairs the car needs and I feel that I can turn off the BS detector that goes off when I know I am not getting the full truth...(well turn it from a 10 to a 1-2 ;-) Bill thanks for a good visit.

Name: V******* T****
Date: 2019-05-10 03:33:55
Rating: 5
Comment: Bill & his team have been taking care of my cars for many years. He has been trustworthy and is fair with charges. His explanations about problem areas are conveyed in a way that I can understand. This is particularly appreciated. I dont believe there is a more trustworthy auto surgeon in the state!

Name: M****** A*******
Date: 2019-05-02 14:31:30
Rating: 5
Comment: Highly recommended. It does seem like they prioritize making sure that you have as good a vehicle that you can. I once came in with a minor problem that they fixed quickly while I was there and I wasnt charged. Very trustworthy.

Name: B**** T****
Date: 2019-04-25 17:18:52
Rating: 5
Comment: Knowledgeable repair shop where they dont try to sell you work you dont need.

Name: G******* H*****
Date: 2019-04-12 17:35:59
Rating: 5
Comment: The best auto-repair shop I have ever been to. They are honest and upfront, admitting when a repair would not make sense financially for you to do before charging you for it. They truly seem more interested in helping the customer out than making money. I am honestly not sure how they can afford to stay in business, besides the simple fact that when they get a customer they get that customer for life. On top of this, their knowledge about cars is off the charts, and when they cant find a problem, or dont know what a problem is, they dont give up until they find it.I am a car guy, and I couldn’t find out the problem with my car, so I took it to the Honda Dealer with hopes that they could solve the problem. When they charged me a arm and a leg and still didn’t fix the issue I didn’t know where to turn. That’s when I found Auto Surgeon, who not only found the problem for me, but did it free of charge, calling it a learning experience for them. I was stunned, and at that moment became a customer for life. I might not often need help with my cars but when I do, I turn to Auto Surgeon.

Name: S***** G*******
Date: 2019-03-07 13:50:44
Rating: 5
Comment: I dont write reviews, but the owner of the shop is such good people that I just have to. Hes totally trustworthy and looks out for your interests (and your cars interests). Also, the services are very reasonably priced.

Name: D***** S*********
Date: 2019-01-21 13:30:48
Rating: 5
Comment: Bill and his crew are very knowledgeable and helpful. Ive been taking my vehicle and work vehicles there and will continue to do so. I am very happy with their service.

Name: B******** P*****
Date: 2019-01-09 19:22:42
Rating: 5
Comment: My husband has been taking our vehicles to this repair shop for years. They are honest, they are knowledgeable, they are understanding, they are nice, their work quality is great, their prices are fair, they are transparent, their location is centralized, and this is the only place we call when we need something fixed on our vehicles. My in-laws only take there vehicles here as well. Highly recommended!

Name: R** F******
Date: 2018-12-18 13:38:45
Rating: 5
Comment: Excellent service in a timely fashion.

Name: E**** R*****
Date: 2018-12-04 01:04:20
Rating: 5
Comment: Based on my experience, I submit they ought to call this place The Auto Necromancer. There is no reason my Subaru, and Buick before that, should still be rolling but these amazing people make it happen. I feel well taken care of and their communication is amazing. They wont swindle or upsell you, and will be straight with you about how to get the most out of your car. Straightforward, honest, high quality, efficient auto repair by great people.I even drove here when I lived out of town because a mechanic that inspires this kind of trust and confidence while doing such good work is damn hard to come by.

Name: D** C**** S**** (****************
Date: 2018-11-17 20:05:24
Rating: 5
Comment: I have nothing but great things to say about this company. Bill is honest, ethical, and upfront about cost of services. He gives a detailed and itemized quote / receipt, and is timely with communication and results. Would highly recommend.

Name: D****** B****
Date: 2018-08-27 12:47:21
Rating: 5
Comment: Looked for years to a high quality honest auto repair shop. Quality is excellent. They are very timely. Their prices are fair. And they are very honest in what they quote and do. I wont go anywhere else.

Name: A***** L***** M******
Date: 2018-08-22 12:49:19
Rating: 5
Comment: Our family has been taking vehicles to Auto Surgeon for over 11 years. They do a good job and I trust them with all of our vehicles.

Name: S***** R******
Date: 2018-08-21 22:49:06
Rating: 5
Comment: This place does excellent work. Two things in particular make it stand out. First, Bill is considerate of budget restrictions. He only does work when its necessary, and he is forthright on whether its necessary. Second, Bill loves to explain what work they do, which helped me learn quite a bit and be a better informed vehicle owner. Highly recommend.

Name: K**** W*****
Date: 2018-07-03 15:42:29
Rating: 5
Comment: My family has been taking cars here for about 20 years. Bill tells us exactly what he finds in the car, AND tells us whether he thinks we actually need to fix it. Quick turnaround on repairs. Always checks used cars before we buy. I dont know if we could find a place we trust more!

Name: D**** T*****
Date: 2018-06-09 17:30:14
Rating: 5
Comment: We have taken our vehicles to Auto Surgeon for around 20 years now, and wont go anywhere else!

Name: C********* D*****
Date: 2018-05-31 16:12:54
Rating: 5
Comment: Loved the honest service and help.

Name: B*** W*******
Date: 2018-05-24 16:30:50
Rating: 5
Comment: Good service. Friendly people

Name: C* D*****
Date: 2018-04-22 11:55:26
Rating: 5
Comment: Bill and his team are real professionals. I wont take my car to another garage in town unless they tell me to.

Name: S**** G********
Date: 2018-03-30 17:24:48
Rating: 5
Comment: Great work, nice employees. i especially like that they will work with you to do things in parts money wise (as long as its okay safety wise).

Name: B****** R*******
Date: 2018-03-21 21:17:20
Rating: 5
Comment: Fair prices and was done within a few hours!

Name: A********* F*****
Date: 2018-02-21 21:21:37
Rating: 5
Comment: Great price,great work,great place

Name: J**
Date: 2018-02-17 15:09:36
Rating: 5
Comment: Great work and service.

Name: m********
Date: 2018-02-02 15:12:36
Rating: 5
Comment: Incredible experiences. Always felt as though my vehicle was in very capable hands. My vehicle was in pretty rough shape when I first brought it in to Auto Surgeon, but they continued to work with me until all was resolved. They were both swift and thorough in their diagnostics and repairs, and they consistently articulated the relevant information to me in a comprehensible manner. As someone that is unfamiliar with auto parts, that was a big deal to me. I also always felt as though I was receiving excellent customer service. I’m sure that repairing my vehicle has been a real pain to deal with, but they never once made me feel like an inconvenience, though, and I greatly appreciated that. I always felt welcomed to come back if/when something would arise. When I came in for second time on a weekday morning, Bill was even so kinda enough to give me a lift to campus. I didn’t have to miss class, so that was an incredibly act in my eyes because it saved me a lot of trouble.If you want the best service, both in repairs and customer relations, Auto Surgeon is where you want to go. For as long as I’m in the area, if I ever have an issue, that’s where I plan to go.

Name: V**** K*******
Date: 2017-11-19 00:38:31
Rating: 5
Comment: Always prompt and courteous service!

Name: B******* D*********
Date: 2017-10-13 17:07:36
Rating: 5
Comment: I have been going to Auto Surgeon for years and have never had a bad experience. All the guys are knowledgeable and friendly. They have always been good about explaining in terms I can understand. I would recommend Bill without hesitation.

Name: C***** B***
Date: 2017-06-14 14:51:01
Rating: 5
Comment: Both guys I talked to were super easy to talk to. Bill met my level of knowledge (decent, but not an expert) to communicate effectively. Awesome walk through of what they did and explanation of the electrical setup. Pricing was super fair for the quality of work. Probably the best shop experience Ive had.

Name: L** K*****
Date: 2017-05-03 14:07:03
Rating: 5
Comment: My Mazda 3 had some noise and I went to two dealers trying to solve the problem, none of them solve that problem and I paid over $1,000. After a year, I relocated to Lansing and find Auto Surgeon on Google. Auto Surgeon helps me solve that problem with $400. Thank you Auto Surgeon. BTW, Bill is a good business man & Skillful technician.

Name: A******* W***
Date: 2017-02-22 15:30:03
Rating: 5
Comment: I NEVER WRITE REVIEWS. But I wanted to wait a few months to write a review, just so I didnt jinx myself or my car. But Ive never had such a good experience with my car here. I was calling around to different shops for a certain part, and AutoSurgeon had the best price. Not only were they $200-300 cheaper, but they got me in the same day, and even gave me a ride back to work. It was in and out within just a few hours and after 3 years of issues with my car not starting randomly, violently shaking, going into reduced-power mode they were certain it was my throttle body. They switched it out, programmed it and it has been running like a brand new car for over 2 months now.I will be taking my car here with any further issues I have, thanks to Bill and his staff. They were helpful in every way, even emailed me an estimate which I confirmed via email before any repairs were made.They made this simple, smooth, and painless for me. Thanks guys!

Name: B****** C******
Date: 2016-10-14 23:17:34
Rating: 5
Comment: Auto Surgeon is a great, reliable, honest, and a bunch of great guys! They have kept my old vehicle on the road faithfully. BELIEVE!!!!Thanks for everything

Name: J*** L******
Date: 2016-10-05 20:49:13
Rating: 5
Comment: Great Mechanic and even better service.

Name: A*** K*********
Date: 2016-08-25 01:03:21
Rating: 5
Comment: Good, honest service. I had a great experience.

Name: S**** S*******
Date: 2016-07-21 14:35:14
Rating: 5
Comment: I have taken my car to Auto Surgeon several times because of the excellent work they do, and the fact that I trust their work. I have never been dissatisfied with the work, and their prices are very reasonable. I would certainly recommend them for any work you need done.

Name: K** G*******
Date: 2016-07-09 12:56:11
Rating: 5
Comment: The Auto Surgeon is reputable, knowledge, well priced auto repair shop. I wouldnt take my car any where else!

Name: K*** R***** S**** J**
Date: 2016-05-11 21:05:25
Rating: 5
Comment: Their Website is pretty accurate: Dont expect a plush lounge-like atmosphere with free espresso and wifi, thats not what this shop is about. They do, however, do an amazing job at repairing your vehicle at exceptionally reasonable pricing with terrific service.Thus far I have taken two different vehicles here for two separate issues; both of which they have both repaired and done so in a very efficient manner. Their prices are extremely fair and their service is amazing. I brought the second car back to them because of the service I received the first time. I will continue to bring vehicles to them because of the service the second time around. I cannot recommend them enough, and will ensure my friends and family continue to come here.

Name: J** F****
Date: 2016-04-18 15:54:17
Rating: 5
Comment: Bill and his team are the most honest, trustworthy team around. Im a long-time, repeat customer and have referred many folks here for top-notch service.

Name: M**** F**********
Date: 2016-04-08 14:28:53
Rating: 5
Comment: I was given a lot of recommendations from friends to take my car here and Im so glad I did. Honest, fast, and reasonable. The job ended up being $200 less than the first place I was quoted at. I will definitely be making these guys my go-to place from now on!

Name: S***
Date: 2016-02-29 20:51:48
Rating: 5
Comment: Very professional. They told me what my problem was and didnt try to do more than I asked.

Name: M******* E*******
Date: 2016-01-26 17:22:15
Rating: 5
Comment: I highly recommend that everyone takes their car to be serviced at auto surgeon. The shop was first recommended by a friend who swore by their honestly, quality of service, and customer service. Needless to say, she was right. Taking your car in to be fixed can be intimidating, especially if you dont know anything about cars (which is me!). Its hard to know if you are getting a good price and if they are being honest with you. Bill and his staff do an excellent job being honest about your vehicles issues, and would never push you to get something done that wasnt necessary. The first time I brought my car to auto surgeon after my vehicle had been diagnosed, Bill showed me a video of exactly what was happening inside my car so I would know what to look out for in the future. Thats great customer service! Bill has done a great job of explaining the issues my car has had, and I feel I have a better understanding if something like that were to ever happen again. I have brought my car to Auto Surgeon several times and always recommend them to friends. Thanks Bill!

Name: P*** S******
Date: 2015-10-20 12:20:04
Rating: 5
Comment: Auto Surgeon is an Honest and Trustworthy repair service, I have been a loyal customer for over 13 years!

Name: A***** M*********
Date: 2015-08-21 17:19:49
Rating: 5
Comment: Once I discovered Bill Belonge and his Auto Surgeon team, I have not taken my vehicle to anyone else. Bill is forthright and honest - he will not encourage you to do something to your vehicle you dont need. With my older vehicle, he has given me very practical advice, while keeping it in great shape.Once I took my car there for something they do not typically do. Bill sent my car to a colleague of theirs that performs that service, and then retrieved it. I only paid for the service that the other mechanics did - no charge at all from Bill for his work in getting my car the work it needed.Another example - my car is 11 years old, but just hit 103,000 miles. When Auto Surgeon replaced the timing belt & water pump for me, they discovered damaged radiator and air conditioning condenser. The car had likely been in minor front end collision before I bought it 8 years ago. They replaced everything, but the belt made noise. Eventually, they had to replace the belt tensioner, too. NO charge! That would not have been part of the normal repair, and there was no reason to replace it until the new equipment revealed the problem. Bill did not charge for the part or the labor! You CANNOT BEAT that kind of service! They have my loyalty because theyve treated me with complete respect. Thanks, Bill and team!

Name: J******* P******* J**
Date: 2015-04-17 17:58:00
Rating: 5
Comment: I am a repeat customer for over 25 years. I have full trust in Bill and his staff to do the right and best care and repair for my cars. This the first stop and many times the only stop that I have used to repair my vehicles. I also trust their referral shop for the few unique things that were beyond their expertise.Bottom line if you want to use a repair shop that you can trust to fix your car: then look no further GO TO THE AUTO SURGEON!

Name: T* C*******
Date: 2015-04-16 02:26:21
Rating: 5
Comment: I am very pleased with the service I receive from Auto Surgeon. Bill and his staff are very knowledgeable, experienced, friendly and efficient. Being in a mobile service business, its very important and comforting to know that our vehicles are well-maintained and running at top efficiency. Thank you Auto Surgeon!T. CampbellOwner - Tunes by T

Name: A*** H*********
Date: 2013-04-12 12:20:13
Rating: 5
Comment: Any time Ive taken my car(s) to Bill and his crew at Auto Surgeon I have always received excellent service. They always go the extra mile to ensure my car is in perfect working condition. Theyre fair, honest, fast and often do little things at no charge. Ive never been ripped off by them for any service...and as a woman taking a car into a garage...thats important. They ROCK!