Auto Pro - Troy

category: Auto repair shop, Auto electrical service, Auto radiator repair service, Auto spring shop, Auto tune up service, Brake shop, Car repair and maintenance service, Engine rebuilding service, Mechanic, Transmission shop
address: 512 E Maple Rd, Troy, MI 48083, United States
Phone: +1 248-589-9090
Monday8 AM–6 PM
Tuesday8 AM–3 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–2 PM

rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: m***********
Date: 2024-02-20 12:09:01
Rating: 5
Comment: Auto Pro Troy provided exemplary customer service. Their staff is courteous, knowledgeable, professional and patient. Thank you for an awesome service experience.

Name: S**** K***
Date: 2024-02-19 14:02:40
Rating: 5
Comment: This is without a doubt the best experience anyone can have for auto repair. Throughly professional and polite and, most importantly, incredibly honest. No nonsense and will get you on your way quickly and safely.

Name: B**** W*******
Date: 2024-02-19 12:51:44
Rating: 4
Comment: Good service. Clean facility. Quick turnaround. Friendly and professional staff. They are pricey ($180 to run electrical check and diagnostic codes). Not sure if their supplier is just expensive or my problem was really that costly. As they started the repairs, they called twice with updates on more and more that was wrong (and more $$$) Not sure if I will be returning. Definitely shop around.UPDATE: The following day after posting my review, the Auto Pro - Troy staff called me, apologizing and offered to refund about 16% of what I payed. They then asked if I could do them a favor and update my review to 5 stars. To be clear, I did not have a bad experience here. The people working here are very friendly, they have great professional service, and the facility is well-kept.But it does make me wonder why they couldnt have just given me a better price to begin with rather than waiting for me to leave a review and then reaching out to buy more stars so to speak. Let me be clear: this place is very friendly and professional.I just think that those of us who know little about cars need to be aware: shop around to make sure you are getting the best price. If that is Auto Pro - Troy, great. I did not shop around like I should have, so maybe they do in fact have the best prices. It just seemed very expensive to me.
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Name: V**** K*********
Date: 2024-02-09 14:06:35
Rating: 5
Comment: They were able to get me in the same day and did amazing job on the car. I would absolutely recommend this location, my experience was great.

Name: R a
Date: 2024-02-03 21:32:30
Rating: 5
Comment: I brought my car in today and received absolutely amazing service. Staff is extremely professional. Highly recommend doing business here!!

Name: D****** J****** D**
Date: 2024-02-03 16:02:55
Rating: 5
Comment: These guys are awesome. Ive been going to them for a couple years now without any problems. I recently had my back brake light go out on me and they changed it at NO charge. Huzaifa helped me through the entire thing. Thanks again guys, keep up the good work.

Name: P*** B****
Date: 2024-02-02 15:16:35
Rating: 5
Comment: The service at Troy auto is amazing, very good customer service! I’ve never had a shop treat me so well, they cut to the chase and don’t mess you around, truly wonderful guys!

Name: R** R*********
Date: 2024-02-01 22:57:20
Rating: 5
Comment: Found the problem fair price AJ was cool these guys will take care of you first time there will never go to another place

Name: S***** D******
Date: 2024-02-01 17:21:27
Rating: 5
Comment: Came in for brake issues and an oil change and they got me in and out without an appointment and I was waiting super fast service thank you Aj

Name: J*****
Date: 2024-02-01 15:58:16
Rating: 5
Comment: These guys rock! The tall Bosnian guy took great care of my car!

Name: S**
Date: 2024-01-31 15:24:01
Rating: 5
Comment: This place is fantastic!! they have been so nice to work with - they call you every step of the way, explain everything to me in a way that makes sense, answer my hundreds of questions i have along the way without seeming annoyed, and so much more. i ended up having some expensive work needed and they helped me feel a lot better in the process. i saw all their good reviews so i decided to give them a shot an i now understand why there are so many good reviews! they also have a shuttle service to give you a ride home/pick you up if they’ll need your car for an extended period of time!! can’t say enough good things

Name: c****** G*********
Date: 2024-01-29 16:59:43
Rating: 5
Comment: Auto Pro have always taken care of their customers, by working with you on the cost, explaining everything to you in detail, showing you the problem, and advising you on up coming problems that need immediate attention. So far I am very pleased with their service. Keep up the good work!!C.G from HP

Name: H**** A***
Date: 2024-01-25 16:06:25
Rating: 5
Comment: Huziafa and Sohaib are the greatest autoworkers I have ever encountered in my life.

Name: a**** s**********
Date: 2024-01-16 14:26:24
Rating: 5
Comment: These people are wonderful! The service is great and they communicate helpfully and have no problem going the extra mile to help you understand whats going on with your vehicle. I have been coming here for about 2 years now and keep coming back.

Name: B**** W********
Date: 2024-01-15 20:24:52
Rating: 5
Comment: A repair shop I trust enough to recommend to anyone. I started coming here because of their oil change price, then when mine and my wife’s cars needed repairs. Honest and genuine, they treat your car like it’s their own and don’t try to oversell. My favorite part is they’re not afraid to take you in the back show you the repair or provide pictures via text. Transparency is key to trust and they excel.

Name: A*** S******
Date: 2024-01-12 16:14:42
Rating: 5
Comment: Autopro helped me with my car and I appreciated Hizaifa who took care of it

Name: J****** J******
Date: 2024-01-11 23:31:54
Rating: 5
Comment: AJ did a great job. He really looked out and a very understanding guy.

Name: W****** R*******
Date: 2024-01-11 21:22:30
Rating: 5
Comment: The guys at Troy Auto Pro kill it every time. Very professional, quick, and always reasonably priced.We take all of our vehicles to them for any service needed because we trust them.

Name: O****** L
Date: 2024-01-11 18:12:50
Rating: 5
Comment: This is an excellent family-owned business with top-notch customer service! Billy and his staff are always great!

Name: N
Date: 2024-01-07 18:28:09
Rating: 5
Comment: I recently had an oil change at auto-pro Troy. Everyone is not only friendly and courteous but also hold themselves responsible for timely and professional services. They make sure that their customer’s time is valuable and strive to complete services in allotted time frame. They were apologetic when the oil change took much longer than anticipated and compensated for the delay that occurred at their end!

Name: A**** R****
Date: 2024-01-05 19:35:48
Rating: 5
Comment: Car guys with an outstanding moral code. Very honest, friendly people who will take good care of your car

Name: D******
Date: 2024-01-05 19:09:01
Rating: 5
Comment: Very great place they fixed my car super fast & told me everything that was wrong for an affordable price! Aj also is a really cool guy

Name: K*** H*****
Date: 2024-01-04 20:14:52
Rating: 5
Comment: Seriously good and honest people. AJ and Huzaifa were super helpful and didnt push me into getting premature service. I hope they keep up the great attitude.

Name: T****** S******
Date: 2024-01-03 21:28:26
Rating: 5
Comment: I have been using Auto Pro for about 2 years. Multiple Repairs. I come from Roseville. This time they went above and beyond! The day I broke down my mom was being released from the hospital into Hospice care. I had to be towed. The tow was there in 15 minutes. They drove me almost 20 miles home to meet my moms ambulance. They replaced the alternator, battery, belt, front and rear brakes and did an oil change and had my car back to me by 6pm. Gave me Multiple discounts due to my circumstances. I trusted them before but this ABSOLUTELY cemented my business for life.

Name: B****** D****
Date: 2024-01-03 18:19:51
Rating: 5
Comment: I brought a used car for inspection and they were quick, honest, and very friendly. I would 100% come back if I ever was considering buying a new car.

Name: J** H******
Date: 2023-12-30 19:12:10
Rating: 5
Comment: I have been here twice in the past year. The staff is consistently professional, timely and thoroughly honest. I would trust any car in their care. Huzaifa made me feel very comfortable from start to finish. He provides great customer care. Would go back to them in a heartbeat!

Name: L****** G***
Date: 2023-12-28 23:43:56
Rating: 5
Comment: AJ repaired my sons car and was able to work with him financially to make it gets fixed. I would definitely go back

Name: �***
Date: 2023-12-28 17:36:52
Rating: 5
Comment: Professional and Friendly customer service. Clean waiting room and restroom. Reasonable and competitive price. Willing to find out cheaper solutions for customer with tight budget.

Name: J**** T*************
Date: 2023-12-27 14:48:45
Rating: 5
Comment: Professional honest and helpful. Will come back to see AJ when I need any major repairs.

Name: M****** X**
Date: 2023-12-25 14:40:03
Rating: 5
Comment: They spent almost 3 whole days replacing my entire suspension and various other components and were very diligent about their work. I was always kept up to date on their progress, they made recommendations with utmost honesty, and they generously gave discounts wherever possible. The team is great and I will most definitely visit again next time I need to!

Name: S**** A*********
Date: 2023-12-22 14:45:29
Rating: 5
Comment: Best team and best customer service. Very knowledgeable about foreign cars. Highly recommended.

Name: N**** W*****
Date: 2023-12-22 05:55:12
Rating: 5
Comment: Fantastic service all around. Friendly, communicable, and transparent staff. I will definitely be returning for any future services needed on my vehicle. Thank you very much for getting my car back to working order!

Name: M*** B*****
Date: 2023-12-22 02:54:21
Rating: 5
Comment: My technician was very professional very kind answered all my questions. Cuz you know women dont know much lol but I thank you for your outstanding employees you are the only service we will ever use God bless have a good day

Name: R*** M******
Date: 2023-12-21 20:38:10
Rating: 5
Comment: Every time I do an oil change, the staff are really friendly and professional..I really like this place and would recommend this place to everyone. Thank you Auto Pro

Name: S*** W*******
Date: 2023-12-21 20:34:02
Rating: 4
Comment: Auto Pro has been a dependable, professional place that has gained my trust to service my vehicle. So far I have taken, 3 vehicle there, and I am pleased with the quality of service from the front desk to the shop mechanics. The warranty, and the follow up communication after works has been done, is really appreciated. Thanks for services!

Name: P****** K*****
Date: 2023-12-19 19:34:14
Rating: 5
Comment: Great Service at affordable prices. I had my Mazda CX-5 AWD brake pads and rotors changed in here recently. All four wheels cost me around $900 which is way lesser compared to Dealership. The whole thing took less than 2 hours and the customer service was excellent. Very polite employees. I would recommend this place.

Name: R******* W**** C***** C******
Date: 2023-12-14 19:46:12
Rating: 5
Comment: The guys here always take care of me! Very informative and willing to speak with my dad when necessary. Today I worked with AJ and Nick, they were very helpful!

Name: S**** D********
Date: 2023-12-11 21:36:22
Rating: 5
Comment: The employees at Auto Pro in Troy were incredibly thorough, quick, and a pleasure to work with. Huzaifa did an excellent job explaining everything to me when I had questions and the manager I worked with, AJ, was also incredibly accommodating and helpful. They were also very fair with pricing. I will be taking my car here for every oil change and repair I need in the future. Thank you for your incredible work and hospitality!

Name: A**** N**
Date: 2023-12-10 19:20:07
Rating: 5
Comment: It was great! I will 100% be recommending them to everyone for multiple reasons. Top reason(s) their ability to express the upmost respect and compassion along with being able to understand situational crisis that unfortunately occur with their customers. They were honest and extremely informative. Being female you already feel like youre going to get ripped off and just simply because of lack of knowledge- I did not feel that way at all while being here. All the gentleman at Autopro Troy were extremely respectful, helpful, and were even super sweet to my little 19 month old daughter. After an employee drove the baby and I to pick up a rental, great and comfortable ride- he even helped me load everything of mine and the babys without letting me forget my Red Bull 😅🫣 I had to go back and get more stuff out of my car after- but before leaving I asked one of the men there if he could warm up my babys bottle- he didnt even bat an eye. He held his hand out to take the bottle and just asked how long did I think.... Normally its an eye roll or a large sigh.. especially from men- I know right, what the heck?! Rude. Lol. But he didnt- he didnt make me feel silly, stupid or an inconvenience for asking like other do- or give me weird looks.. its really the small acts of kindness generally speaking, and in this case, by each of the employees- that were demonstrated to me that truly keeps me going in the darkness Ive been living in. Not everyone has family or people they can rely on.. sometimes you rely on how perfect strangers treat you while also being mindful and protective of yourself still- Give them a special thank you from the baby and myself! It may seem small- but I promise you- its actually the opposite. I would also like to mention the owner who was actually willing to listen to his employee to hear my situation- money usually talks- trust me I know firsthand, 5 court cases later without legal representation, however so does verbiage and the WILLINGNESS TO LEARN AND UNDERSTAND. AutoPro Troy employees are clearly and inevitably being lead by an experienced, genuine, and extraordinary leader. Dont find much companies like that anymore. Authentic. Im glad I found auto pro. Thank you guys, truly. 🖤🫶🏼

Name: C****** W******
Date: 2023-12-07 17:23:23
Rating: 5
Comment: They were very helpful they called me and asked what else I needed and helped my mother if ur down and out they will try there best to work with u thank you guys for all your help with me and my mother everyone have a merry Christmas

Name: B**** M******
Date: 2023-12-07 13:44:27
Rating: 5
Comment: This place is awesome!! The whole team is very professional, friendly and work very quick!! HUZAIFA is ALWAYS so nice, kind and very knowledgeable!! I recommend this place 100%!!

Name: U**** K***
Date: 2023-12-05 19:35:42
Rating: 5
Comment: Great service and prices. Huzaifa goes above the extra mile every time.

Name: U***** P****
Date: 2023-12-05 14:38:24
Rating: 5
Comment: Excellent service so courteous Huzaifa Rabbani worked with the owner to cover the cost of my brake service, given that it was just out of warranty. Couldn’t have been more professional, understanding, and accommodating. Could not have expected this, he really went above and beyond. Extraordinary experience. The other gentlemen Jacob, Nick, and Harold were also very professional and courteous. Thank you so much again Auto Pro!

Name: M*
Date: 2023-12-04 20:25:08
Rating: 5
Comment: Updating my review to share that Im still continually impressed with the service here.Ive been coming to Auto Pro for years to get my oil changed, and on the one instance when my oil change took longer than planned they gave it to me for free.I just had my brakes done here yesterday and AJ was incredible to work with. Found me some of their online coupons to save me money, and noticed that my air filters needed replacing as well. Overall very professional and fair treatment and I couldnt recommend these guys enough if youre in the area.

Name: R*** B*** (************
Date: 2023-12-04 17:24:48
Rating: 5
Comment: Great service!Took my jeep in for an issue with the transfer case. Found out needed to go to the dealer but Huzaifa and his team were supportive and spotted the issue with my vehicle. Helped me give me a ride home and did not charge me for the diagnostic due to needing to go to a dealership. Would highly recommend people check the place out for their car servicing needs!! Thank you again Auto Pro, I will definitely be coming here for changing my tires.

Name: R****** S****
Date: 2023-12-04 17:03:13
Rating: 5
Comment: I’ve been here twice and had a great experience both times. Super trustworthy guys! I dealt with Huzaifa and he was very helpful.

Name: G*** K*********
Date: 2023-12-04 16:23:31
Rating: 5
Comment: Aj And Billy always figure out the problem. Great customer care.I was just in again today and Huzaifa was amazing! He was helping me understand my new Traverse and why I need to maintain and rotate the tires.Lobby and waiting room is always clean and they provide coffee, water, and snacks. Highly recommend.

Name: N*** L*******
Date: 2023-12-01 22:42:47
Rating: 5
Comment: AJ and Huzaifa helped me out so much with my compass needed a throttle body replaced and had me back on the road the same day! Everyone who works there is so nice Mike and Mesud also helped me out and made the repairs very smooth thanks to all!

Name: L***** M***
Date: 2023-12-01 17:48:39
Rating: 5
Comment: These guys are awesome!! My family and I have been coming here for years now and they have always taken cars of us! Thank you AJ and Huzaifa for everything you guys do!

Name: m****** k****
Date: 2023-12-01 15:17:34
Rating: 5
Comment: Oil changes are A1 and very affordable and customer service is A1 as well highly recommended

Name: A**** K*****
Date: 2023-11-30 20:24:30
Rating: 5
Comment: I enjoy coming here for all my auto repair needs! Huzaifa always makes sure my car gets in right away. This place is very close to my work and ended up being a convenient and affordable place for me to go for my car needs.

Name: D**** W*****
Date: 2023-11-30 14:36:41
Rating: 5
Comment: Great service and friendly staff. Huzaifa Rabbani took great care of my car and made sure i had the best deal

Name: V***** L*
Date: 2023-11-30 02:53:31
Rating: 5
Comment: My car tpms light was on, and they provided a great service for free. They fixed the problem and also showed me how to reset it in the future, really great service and will be coming again!

Name: M***** B***
Date: 2023-11-29 21:49:34
Rating: 5
Comment: Had a great experience for my car maintenance. Huzaifa and AJ did a good job and are friendly! Recommend this place.

Name: n****
Date: 2023-11-29 21:44:31
Rating: 5
Comment: Found a new place for my car needs!I needed a headlight bulb replaced 2020 Jeep Grand Cherokee Huzaifa and AJ immediately took care of me and my bulb! Will be back thank you guys!!

Name: C********** M*****
Date: 2023-11-29 20:17:29
Rating: 5
Comment: Ive been coming here for years and its always clean the staff is really friendly and professional and extremely knowledgeable. Huzaifa Rabbani goes above and beyond to help guide you through what your vehicle needs and why it may require the service.

Name: A***** P
Date: 2023-11-29 19:20:14
Rating: 5
Comment: AJ and Huzaifa always treat me well and get me in and out pretty quickly thank you so much!! Super clean and always nice will always be back!!

Name: L*** P******
Date: 2023-11-29 18:24:47
Rating: 5
Comment: Huzaifa was a great help. Love the team here at Auto Pro Troy!!

Name: J****** D*****
Date: 2023-11-29 17:59:10
Rating: 5
Comment: It was really nice experience to fix my car issue quickly. AJ and Nick helped me quickly.

Name: K******
Date: 2023-11-28 19:53:52
Rating: 5
Comment: Aj and Jacob were both extremely helpful from the start. I received an oil change and brake fluid flush and it was done super efficiently. Everything was done within 2 hours

Name: E****** T*****
Date: 2023-11-28 19:53:42
Rating: 5
Comment: Absolutely the most affordable and best customer service shop around. They were able to quote, diagnose and preform an oil change and brake fluid flush within 2 hours with little waiting time! AJ at the front desk was absolutely a pleasure to meet and extremely informative, I would highly recommend coming here to anyone.

Name: M*** A*****
Date: 2023-11-28 19:51:56
Rating: 5
Comment: Great service, very well executed work and highly appreciated and dedicated customer service representatives. Thanks a lot AJ!

Name: J**** S********
Date: 2023-11-28 17:51:57
Rating: 5
Comment: This place is the best! I’ve been going to Auto Pro for years, and you will always find a professional, kind, and knowledgeable technician. From the first phone call to showing you the parts on the car-they explain to you what is going on in a relatable way-and I know nothing about cars. The repair costs are more than reasonable coupons are available.Customer service is beyond what could be expected. It’s the little things like a clean bathroom and waiting room, the place smells good, and kind smiles from the workers. I brought my kids once and AJ brought out chocolate chip cookies for them. As a whole, they truly care about their customers and it is consistently like this with each visit. Highly recommended!

Name: D**** B******
Date: 2023-11-27 21:33:53
Rating: 5
Comment: I have been coming here for years. They are honest mechanics. Don’t push unneeded repairspretty reasonable prices. I would recommend them to anyone.

Name: B**** A**
Date: 2023-11-25 14:16:45
Rating: 5
Comment: Huzaifa helped me on my new Kia and got my oil change in and out really quick, thank you Auto Pro team

Name: S****** A
Date: 2023-11-24 18:41:42
Rating: 5
Comment: Visited Auto Pro for rear and from my brakes.Huzaifa did an awesome job and fixed my cars brakes with on awesome discount.

Name: N**** P***
Date: 2023-11-24 17:21:56
Rating: 5
Comment: Everything was great! Highly recommend AJ was incredible and really gave me a lot of helpful information regarding my vehicle. Very timely and efficient.

Name: J*** P***
Date: 2023-11-24 15:13:27
Rating: 5
Comment: I had a few problems with my pickup truck and I was worried I wasnt going to be able to get it fixed before all of the thanksgiving hustle and bustle but the guys here took great care of me. Incredible service all around and Mike the mechanic is a guy you can trust! Thank you Auto Pro!

Name: D*** K
Date: 2023-11-21 22:17:39
Rating: 5
Comment: Great service and very proffessional. Aj and Rabbani were very helpful including the whole staff

Name: j****** K**
Date: 2023-11-21 15:25:47
Rating: 5
Comment: Came in for an oil change on my 2019 CRV super fast service and nice people. Thanks to AJ for explaining all the different kinds of fluids and the time line on everything!

Name: K****** K***
Date: 2023-11-21 02:27:04
Rating: 5
Comment: Thank you AJ for the quick service and the explanation of everything to great detail. My car never drove better!

Name: F**** C********
Date: 2023-11-20 23:59:05
Rating: 5
Comment: Expertise at its finest. AJ and his crew was such a helping hand while I was in a tough spot. My car got towed in and they found and fixed the problems in just one day!! Amazing service, Auto Pro Troy will forever be the place I go to get my car taken care of. Thank you so much AJ and mechanics at Auto Pro Troy!!

Name: a***** b*****
Date: 2023-11-20 21:21:55
Rating: 5
Comment: I had an excellent experience at Auto Pro Troy. AJ, the service advisor, provided top-notch assistance, ensuring a smooth and efficient process. The mechanics were skilled, and my car runs perfectly now. I appreciate their expertise and customer service. Five stars for a job well done!

Name: A**** A*********
Date: 2023-11-20 19:58:05
Rating: 5
Comment: I recently had the pleasure of getting my car serviced at Auto Pro Troy, and I couldnt be more impressed with the exceptional service provided by AJ, the manager. From the moment I walked in, AJs professionalism and expertise were evident. He paid meticulous attention to the details of the repair process, ensuring that every aspect was handled with precision. The entire experience was seamless, making what could have been a stressful situation surprisingly easy. AJs knowledge and commitment to customer satisfaction truly set Auto Pro Troy apart. I highly recommend this automotive repair shop, and I am grateful for AJs outstanding service.

Name: j**** f*********
Date: 2023-11-20 16:35:40
Rating: 5
Comment: So thankful for AJ.!! Like everyone, I was dreading taking my car in to get worked on. Expecting it to be a list of problems beyond what I needed done, AJ with the help of Huzaifa helped get my exact concern taken care of quick and painlessly. Will definitely be back whenever I have car problems.

Name: m***** M***********
Date: 2023-11-18 18:54:19
Rating: 5
Comment: Excellent service and great communication! Fast turnaround time as well.Will definitely be coming back here for any service.

Name: S***** A******
Date: 2023-11-18 18:09:05
Rating: 5
Comment: I have been coming here for several years and I have always had a great experience at auto pro Troy. I appreciate Huzaifa Rabbani for his great work.

Name: H**** A**
Date: 2023-11-18 15:07:51
Rating: 5
Comment: Place is nice and gets work done fast. Huzaifa especially takes care of all your needs and has exceptional service. Extremely personable and listens to your car problems. Love coming here because of him!

Name: L**** E*******
Date: 2023-11-17 22:14:50
Rating: 5
Comment: The staff at Autopro have always been very kind and courteous with me when I bring my car in to be looked at or serviced. Today was no exception when I thought someone had tampered with my vehicle and it turned out not to be that case. Thank you, Autopro, for taking care of the problem and assuring me that all was well.

Name: T***** S***
Date: 2023-11-17 20:49:09
Rating: 5
Comment: Huzaifa and AJ were amazing and got my car in and out super quick! Ive always had a great experience here at Auto Pro Troy, they really do care and take care of me every time. Thanks Huzaifa!

Name: M*** J*
Date: 2023-11-17 19:18:31
Rating: 5
Comment: Huzaifa was amazing! He took care of my car right away. Quick quality service at a great price! Will be back again!

Name: R******* P******
Date: 2023-11-17 18:40:23
Rating: 5
Comment: Huzaifa is great guy helped me to understand my car issues. And helped to fix it with negotiated price.

Name: H**** L*****
Date: 2023-11-17 18:27:13
Rating: 5
Comment: Huzaifa was awesome. Auto Pro has great customer service. Would highly recommend.My husband and I both switched from going to the dealership (Mini dealership and a Ford dealership) to Auto Pro. We received better customer service and better pricing. Convenient location and they will shuttle you home after you drop off your car. Kept in consistent contact in regards to my vehicle. Excellent team of people. Thanks!!!!

Name: M*** P*****
Date: 2023-11-17 14:36:31
Rating: 5
Comment: Ive been coming here for years and I really appreciate the service. Theyre always so quick and easy to work with.

Name: K******* W***
Date: 2023-11-16 23:00:59
Rating: 5
Comment: We’ve been here 3 times in the last few months and we’ve received great service and trust that my car is in great hands with Huzaifa! Definitely recommend

Name: S**** T*******
Date: 2023-11-16 21:31:07
Rating: 5
Comment: I came in to have my brake lights taken care of and Huzaifa and AJ took care of me right away and got me back on the road in no time! I would highly recommend this place for any of your auto repair needs - two years of nothing but great experiences :)

Name: S** C**
Date: 2023-11-16 21:21:08
Rating: 5
Comment: Always here for my auto needs! Entire process is fast and they provide visuals for any additional services I need!

Name: D***** V******
Date: 2023-11-16 21:08:32
Rating: 5
Comment: These guys were so awesome! They filled our tires with air when we needed it the day before and their oil change was quick! Plus they had snacks in their waiting room and the mechanics and desk workers are way chill! Plus when we made a mistake with our card they fixed it no problem

Name: J*** P*******
Date: 2023-11-16 21:08:06
Rating: 5
Comment: Yo this place is literally the best place ever. I have received better treatment that at this place. They changed my oil with lightning speed and the customer service was the best I have ever seen in my life. If you are looking to get something done with your car this is the place to do it. I would recommend this to literally anybody. These guys are the best, dont miss out

Name: b***** b****
Date: 2023-11-16 19:46:47
Rating: 5
Comment: Huzaifa was extremely nice very kind and professional he gave me a huge discount with my car inspection if you need your car looked at or repaired come to Auto Pro really professional people no complaints at all :)

Name: N***** S*******
Date: 2023-11-16 19:26:25
Rating: 5
Comment: Aj got me in and out for an oil change and a tire rotation on my 2021 Lexus GS460 thank you for the amazing service

Name: M****** S********
Date: 2023-11-16 17:41:59
Rating: 5
Comment: Huzaifa was awesome! Always a great experience at this place! They got my oil change done in 20 minutes!!

Name: J*** H****
Date: 2023-11-15 23:04:47
Rating: 5
Comment: Had axle seal fixed and enjoyed working with the people here who are professional and good at the work.

Name: R*** B
Date: 2023-11-15 23:00:07
Rating: 5
Comment: Just got my oil changed here after they squeezed me in at the end of the day and I recieved amazing, informative and fast service! Big thank you to Huzaifa who helped me today!-Ruby

Name: S******* M********
Date: 2023-11-15 22:25:01
Rating: 5
Comment: I called before I came in and the person over the phone was very helpful and nice. When I came in, I was welcomed and taken care of immediately. The environment was clean, refreshments were provided for the wait, and Huzaifa was amazing! 10/10, definitely recommend!

Name: T*** L******
Date: 2023-11-15 21:45:35
Rating: 5
Comment: Very flexible with scheduling and always willing to get you in and out. Friendly service and very communicative.

Name: M******* B*********
Date: 2023-11-15 21:29:01
Rating: 5
Comment: I have always had a great experience at auto pro Troy. I have brought my car, as well as my wife’s in multiple times over the last few years for all our repair and maintenance needs. They have always been extremely welcoming and very efficient with any work that needs to be done. They have consistently provided exemplary customer service. Most recently, my 2018 ford escape had an electrical issue with the center console screen. After several days of trouble shooting and running into some coding difficulties- auto pro arranged to have my vehicle transported to a nearby dealership to ensure the issue was fixed in a timely matter. Since my car had been in the shop for several days and they personally were unable to solve the issue in house- they arranged for the transportation and work done at the dealership free of charge to me- something that was truly remarkable and illustrates their phenomenal service and dedication to their customers. I highly recommend them and will continue to bring mine and my wife’s vehicles into them for any and all vehicular issues that arise.

Name: J**** W****
Date: 2023-11-15 20:59:33
Rating: 5
Comment: Great experience with Huzaifa. Good place to get your car serviced!

Name: A***** K********
Date: 2023-11-15 16:54:08
Rating: 5
Comment: Omg!! I cant express how impressed I am to have my car serviced with Auto Pro-Troy!! Huzaifa was so helpful and was able to knock off some of my bill with an unexpected cost!! I encourage anyone to check them out for oil changes and such,they really do care.

Name: B**** K****
Date: 2023-11-14 17:41:40
Rating: 5
Comment: Quick friendly service. Huzaifa Rabbani was very helpful and knowledgeable. Will be returning for all of my auto care needs.

Name: S** Y******
Date: 2023-11-13 23:32:22
Rating: 4
Comment: Good timely service. Had to get my daughters car checked for shaking in the morning before she drives to college. They were able to get me in and fix the issue same day.

Name: B**** R
Date: 2023-11-13 22:22:24
Rating: 5
Comment: Huzaifa is super helpful. These guys are always speedy and reliable! Highly recommend!

Name: P*** C***
Date: 2023-11-13 21:42:44
Rating: 5
Comment: All is good as usual!!You guys do great work!!Even when I’m in a pinch you still find time to accommodate me!Thanks Again,Paul Cook

Name: J**** C********
Date: 2023-11-11 14:25:42
Rating: 5
Comment: My vehicles fuel pump died while working in Troy, and I did what many of us probably do when in a bind and in need of a reputable repair shop outside of our local areas; I consulted the Google. I found high ratings and praise from customers for Auto Pro in Troy, so I made the call. Huzaifa picked up my call, was very friendly and helpful and shared that they could diagnose my vehicle immediately (a delightful surprise) upon arrival via tow truck. The same day, I received a call that the techs concluded that fuel pump had failed and that Id need a new one installed. I was pleased when asking about the parts theyd use, that they only use OEM replacement pumps vs aftermarket as I have had many issues over time with aftermarket parts. The next day, I received a call with a few additional repair recommendations from Huzaifa based on the techs observations which I declined. Upon pickup, there were no surprises and everything was very smooth. I wish they were closer to my home as Id be able to seek their services again more often, although I may anyway as its hard in my experience to find a shop that I trust.

Name: A***** M*****
Date: 2023-11-10 21:56:25
Rating: 5
Comment: Where to begin?!? I will suggest this auto repair place FOREVER to EVERYONE I know who is either in need of auto services or just who I meet out and about. Either way, I will be talking about my experience here for a long time. I started experiencing problems with my brakes mid September and today they finally gave out (conveniently at my apartment) right before I was to get ready for work. While I pondered where to go and making calls to different companies I ended up coming across Auto Pro on google and the rest is history. From the moment I placed my call I felt 0 stress about the situation I was in. Aj was so incredibly knowledgeable, kind, polite, friendly, and even empathetic! He helped me get a tow at no expense to me and even the tow driver (Ray) was friendly. The best thing Aj did for me was definitely his polite and honest communication. He also never cut me off to over talk me or make me feel like I was inferior. I will go here from now until I no longer own a vehicle that needs servicing. Ask for Aj and about their financing!!! Thanks Aj! ☺️

Name: e***** f*********
Date: 2023-11-10 21:56:16
Rating: 5
Comment: Great experience! Very friendly quick and honest. Would recommended Huzaifa.

Name: E**** F*******
Date: 2023-11-10 21:05:09
Rating: 5
Comment: Huzaifa Rabbani and Ali were awesome today! They are always here to help! Love this place!

Name: S**** K*********
Date: 2023-11-10 15:45:51
Rating: 5
Comment: Been a customer of Auto Pro for over 10 years with multiple vehicles. They have always been honest, fair, and preformed great work. I never even consider going any place else.

Name: A***** H****
Date: 2023-11-09 22:18:20
Rating: 5
Comment: AJ is awesome and really easy to work with. Kept me up to date, gave me all the information I wanted, and finished the job quickly.

Name: S***** G****
Date: 2023-11-09 16:27:43
Rating: 5
Comment: I had an oil change done on my smart car and they did it super fast! Had some coupons too! Thanks AJ!

Name: B***** P*********
Date: 2023-11-08 22:03:15
Rating: 5
Comment: Huzaifa did a great job on my oil change today and his customer service was also excellent very pleased thank you!

Name: A***** H*****
Date: 2023-11-08 21:34:21
Rating: 5
Comment: Huzaifa Rabbani is pretty freaking awesome not gonna lie lol, makes the environment super friendly & understanding definitely recommend 👍

Name: G*** T*******
Date: 2023-11-07 21:22:53
Rating: 5
Comment: Great prices and took the time to explain everything to me. Very friendly and easy to talk to as well.

Name: m****** s******
Date: 2023-11-05 20:40:59
Rating: 5
Comment: Great price,great experience and great employees!! I will absolutely be back for all my car repair needs I suggest whoever reads this does the same!!!

Name: r***** m********
Date: 2023-11-03 21:45:28
Rating: 5
Comment: Huzaifa Rabbani portrayed Super Repair knowledge and repair forecasting advise only to benefit my benefit and share possible financing to cover the repairs with warrantues. 3 thumbs up

Name: L**** E****
Date: 2023-11-03 17:56:10
Rating: 5
Comment: Huzaifa gave excellent customer service. He sent photos of the car problem and kept me informed. Great shop!

Name: J**** M*****
Date: 2023-11-02 19:26:43
Rating: 4
Comment: Professional treated and work was done in a timely manner.Guest lounge was clean and had water and snacks that helped the time passBest price on synthetic oil change going!

Name: N*** K*********
Date: 2023-10-31 21:22:13
Rating: 5
Comment: Huzaifa did a great job keeping me updating on everything they were doing with my car.

Name: c****** m*****
Date: 2023-10-31 18:00:34
Rating: 5
Comment: Huzaifa took care of me with top notch friendly and efficient service, Ill definitely be coming back from now on.

Name: C******* B
Date: 2023-10-30 19:51:58
Rating: 5
Comment: The best in town for all things auto repair! Ask for Huzaifa; he’s very knowledgeable and super honest with what is priority to have done on your car. They have a quiet seating area if you need to work while your car is in the shop. The staff here is professional as well, and gets things done in a timely manner. Highly recommend all around!

Name: C**** F*****
Date: 2023-10-28 18:49:40
Rating: 5
Comment: Huzaifa Rabbani and the team are great. They walk you through everything that things to be taken care of with pics of the parts thats they plan on servicing, and get everything done extremely fast. Huzaifa also offers great reccomendations on upgrades too. I absolutely recommend taking your vehicles here.

Name: S***** S****
Date: 2023-10-28 18:10:47
Rating: 5
Comment: Husaifa did a great job with my Honda CRV, inspected and fixed the critical issues. Update me time to time and recommend that at most important. Happy with the service

Name: H***** B
Date: 2023-10-27 21:33:57
Rating: 5
Comment: Huzaifa and Troy auto pro do great work.. They have great customer service and are very knowledgeable. I would reccomend going here

Name: J***** L*****
Date: 2023-10-26 22:43:46
Rating: 5
Comment: I had an amazing experience. Aj and Huzaifa were incredible. They kindly took the time to show me what was wrong and how they could help. I have so much appreciation for them.

Name: C********** L****
Date: 2023-10-23 22:05:09
Rating: 5
Comment: Huzaifa Rabbani literally did everything he could to take care of my car and take care of me. Will come back! Fast and clean you’ll need them for your next car issue!

Name: L A
Date: 2023-10-23 19:13:46
Rating: 4
Comment: Let me tell you my experience with this car shop. I took my car there to fix the window controls due to an electronic problem. I got there and I was told there will be a $160 fee to check the car which will go towards the repair fees. After they got done checking my car I was forced to pay half of my invoice in order for them to order the part although nothing was repaired in my car. I argued with the cashier why i had to pay half of the invoice for a part to come in when there was no sign that stated i had to. I just didn’t bother until I went to my car. I noticed there was dents on the door panel. It didn’t bother me until I got a call a week later for me to come in and get my car fixed. So I didn’t hesitate to take a picture of my car door before I came in which my lawyer has. After the repair, the cashier gives me a different credit company which is called “Snap Finance(untrusted credit line)” which was different from the first credit company on the day I got my car looked into. I also got charged the $160 and apparently he was doing me “favor” by not charging me another $200 for the wire replacements which he never mentioned from the start. And before i called to make sure the price, he said it would come to $406 but when i got there i paid a total of $600. I also confronted the manager and the technician about this repair problem. After I showed the pictures to the manager of the before and after repair. The manager said he would order me a new part to get it fixed. After two weeks later, I haven’t got a single phone call to get my car fixed. I had to call again but apparently the manager “moved” to a different location. After i spoke to the new manager named AJ, and he said he would contact the old manager about this situation. I still haven’t gotten any information till this day. It’s been 3 weeks now and this company hasn’t said a word to me. Don’t worry, they will hear from me soon.Update: Ive spoken to the owner Zain about this whole situation. He took credibility for the actions of what happened in his business. He was able to replace the part that was damaged. He also accommodated for both of my kids on their birthday by buying them a bounce house for a day. The owner was a down to earth man who cared for his business and his customers. AJ the manager also contacted me and accompanied me throughout the process and repair. Snap Finance also got ahold of me about my credit situation and was able to resolve the problem.

Name: m*** s******
Date: 2023-10-16 15:34:39
Rating: 5
Comment: Recommend anyone to go there. They do a great work and over all they are super friendly and great customer care. 11/10

Name: D****** B*******
Date: 2023-10-06 19:44:05
Rating: 5
Comment: Very nice experience again with Auto Pro and Huzaifa Rabbani who helped me and explained me very nice way and fixed the issues. I am very happy with them for 3 years and recommended many friends 😊

Name: E***** S****
Date: 2023-10-06 16:22:40
Rating: 5
Comment: Great customer service and professionalism. Let you know everything that’s going on with your car with pictures, Huzaifa Rabbani was great best help I got from any mechanic shop

Name: A***** S**********
Date: 2023-10-05 18:11:35
Rating: 5
Comment: Auto Pro are your friendly local auto shop. They are honest and are always quick to provide updates. My family has used them for the last four years and will continue to do so!

Name: A*** T*********
Date: 2023-10-05 18:02:27
Rating: 5
Comment: This is a great place.@Huzaifa was very helpful.I came from Canada and the drive gear of my car would not engaged. Car was left at Walmart. He facilitated the Toying company that picked the car from Walmart to their workshop.He was very polite and regularly updated me on every steps in fixing the car.I truly appreciate his services.I recommend this place to any one.

Name: K*** P***
Date: 2023-10-04 20:56:10
Rating: 5
Comment: Had a great experience with Auto Pro! Huzaifa Rabbani was the person taking care of me, and he did a great job! Extremely informative, made sure I knew exactly what was going on and what each service covered. He made sure to call me if anything came up and made sure you get my approval before continuing any services. Not once was I confused or worried, Huzaifa was great to work with!

Name: g**** k****
Date: 2023-10-04 20:41:37
Rating: 5
Comment: Great gesture and support from Mr. Huzaifa Rabbani good place any type of car service

Name: R***** M***
Date: 2023-10-04 20:31:31
Rating: 5
Comment: As always service is top quality..all price is upfront and there is no surprise during checkout.highly recommended for any auto repair one may need.

Name: D*** A******
Date: 2023-10-04 20:12:50
Rating: 5
Comment: I had a beautiful experience the sales person that helped me had excellent customer service skills I loved the experience this was my second time both times were great 👍I had a wonderful experience at auto pro iwill definitely recommend my friends and family thanks auto pro

Name: E******** J******
Date: 2023-09-30 19:21:08
Rating: 5
Comment: I found Auto Pro by a google review. I live by reviews. They are so critical because we need to know who we can put faith in and trust. I have never left a review, but I MUST today. Billy and his team are outstanding. They actually listen and WANT to help. They actually CARE. They are compassionate and full of integrity. They go above and beyond to satisfy their customers from the first visit to the 100th visit!!! Thank you for being leaders in your industry!! If I could leave 20 stars, I would…

Name: J***** H****
Date: 2023-09-27 01:40:43
Rating: 5
Comment: I needed my car towed from my apartment to the shop and looked at. Huzaifa Rabbani helped me out with everything I needed and more and I couldn’t be more satisfied with how quick and easy everything was.

Name: D** L
Date: 2023-09-25 15:18:28
Rating: 5
Comment: I had a couple of things done at Auto Pro that were out of warranty through my dealership. Parts were ordered quickly, work was done on time and with zero issues so far. Highly recommend.

Name: M******
Date: 2023-09-25 11:19:56
Rating: 5
Comment: I recently got my car repaired for the second time Friday. Huzaifa was extremely helpful and communicative and empathized with my situation. I told him to level with me and he told it to me straight. We worked around what we could and got me back on the road within the week. These guys at AutoPro have been 2/2 so far. Thank you, for giving me peace of mind.

Name: D****** M****
Date: 2023-09-08 13:10:22
Rating: 5
Comment: Wonderful business I originally found then about 3 years ago to fix my ford because it had gone out of warranty. They have been amazing there Billy, and Thomas is who I work with regularly and they always make sure to get me taken care of and get back to me very quickly. They are a wonderful company all the people there I would trust. I take my Mercedes there and that’s an expensive car so you can see as a car owner how much I trust them, they are always kind and honest and move in a fast fashion paced. I currently am still working with then til this day and my cars are running smoothly thank you auto pro I will always recommend you and your services.

Name: S** D
Date: 2023-09-07 17:15:55
Rating: 5
Comment: Had my LR4 serviced here in August. A lot was wrong & a lot was fixed. They called each time a problem was found to update me. Its been a few weeks & I see no leaks & vehicle is running fine. Its has been a challenge finding a good auto shop with well versed mechanics on foreigns. I highly recommend you give them a try.

Name: M**** J******
Date: 2023-09-01 19:25:06
Rating: 5
Comment: I’ve taken my car here for the past couple of years! Staff is friendly, efficient, and reliable! I would recommend this business!

Name: m***** p******
Date: 2023-08-31 22:10:52
Rating: 5
Comment: Amazing! Amazing people and amazing work. They try their hardest to accommodate and make things as easy as possible when dealing with car emergencies. I wont go anywhere else!!

Name: C**** P*******
Date: 2023-08-31 19:24:29
Rating: 5
Comment: The guys at Auto Pro always are always helpful and proficient at what they do. They are honest, fair and know what they’re doing. Weve been taking our vehicles there for many years, and are always highly satisfied with their service. I highly recommend Auto Pro!

Name: v**** J****
Date: 2023-08-25 20:38:45
Rating: 5
Comment: Was here for oil change and tire rotations. He recommended to change brake fluids. Also price matched with competitors coupons

Name: T**** J****
Date: 2023-08-25 15:47:21
Rating: 5
Comment: Experienced techs at this location. They were able to diagnose a problem with my 2013 160,000+ mile, Buick Encore that had major timing chain/turbo/cat work other shops couldnt fully fix. Over half a year later, its still driving smoothly.They seem to always be busy, much like other shops in the metro area, but theyre a solid option if the dealer is too expensive for you. Still a fair bit of money but their work is good for it.

Name: C**** V****
Date: 2023-08-24 20:28:44
Rating: 5
Comment: These are the most genuine, down to earth, and honest mechanics in the game! They did several tests on my vehicle that was experiencing engine issues and DID NOT CHARGE ME! I wanted to pay them just off the customer service they provided alone! I almost wish I had more car issues just so I could get serviced by these guys again 😂! Will definitely refer anybody who needs assistance to them and will use them again in the future.

Name: E**** R*******
Date: 2023-08-22 15:18:19
Rating: 5
Comment: I just want to add on to my review that all of these guys are amazing and they truly care. Billy spoke to my insurance company for me and helped me get my money from a claim. It is much appreciated after the horrible headache I went through with my insurance. Thank you Billy and all of the guys at Auto Pro!

Name: R**** K****
Date: 2023-08-21 19:15:54
Rating: 5
Comment: I went in for a brake job. They called me and found other things that needed attention to which was an unexpected additional charge for me, but he explained everything precisely.I okayed the charge because they worked with me for the extra unexpected charge!I’m so glad I listen to them! They were phenomenal and trustworthy! Also, they are the kindest people that work there! They really CARE and they know what Customer Service is all about! :-) I think each and everyone of them bring more than just themselves to work andI thank you all!Now my car runs like a dream!Thank you guys!!! I will definitely pass the word about you and I will see you again. Hopefully it’s just for an oil change. Lol lolRenee K.

Name: D S******
Date: 2023-08-18 19:25:54
Rating: 5
Comment: I am absolutely thoroughly impressed with Auto Pros of Troy.Long story short I had an issue, posted a review about, it and the next thing I know Billy (the manager) was giving me a call to resolve the problem.I will be honest with you, as of late I’ve lost faith in good work and customer service, Auto Pro’s has given me faith once again.I highly recommend this business.Great work, even better team.Thank you again!

Name: j****** B****
Date: 2023-08-17 22:47:54
Rating: 5
Comment: They are the best I have been taking my care here for about 2 yrs. Pricing is reasonable. Great service!

Name: J*** G*********
Date: 2023-08-14 18:34:12
Rating: 5
Comment: Had major work performed on my 2015 Wrangler to bring it back to new, 100,000 mile condition: brakes, tune up, all four fluid changes, oil & filter, 4 new shocks, new front suspension, radiator flush, serpentine belt replacement and replace air bag clock spring. Work took day and one-half. Kept me appraised of status/new issues. Offered rides. Very professional in every way. Recommend and will continue to use their services.

Name: A*** A***
Date: 2023-08-11 04:07:38
Rating: 5
Comment: Best place to service your vehicle. Knowledgeable technicians and very polite and understanding management.i have been going to them for last couple years. This time I took my Lexus GX 460 for transfer case and differential lock issue. They took great care of the car. They went out of their way to make sure the repair job was done correctly. I dealt with Thomas and Billy and they were amazing like they always have been. I can’t recommend this place enough.I can blindly trust these guys when it comes to my auto repair.

Name: J*** C***
Date: 2023-08-10 15:04:33
Rating: 5
Comment: Ive been looking for a professional auto service center for some time. After a number of searches and evaluations, I selected Auto Pro in Troy and was very pleased with all aspects from making an appointment through receiving on-time, well-done affordable services. I talked with management and techs and was impressed with their professionalism. I will return.

Name: R*** A********
Date: 2023-08-01 18:24:15
Rating: 5
Comment: Auto Pro has always been the place I take my car to because of their integrity! They always explain what is going on in detail, and I trust them with being honest about repairs and such! Ive been going to them for about 10 years and I will continue to because of their honest practices

Name: k*** l***
Date: 2023-07-26 17:39:34
Rating: 5
Comment: I rarely leave reviews but wanted to tell you this place is wonderful. Professional staff (and great owner), appointments on schedule, prices seem reasonable. I will continue servicing here.

Name: K******* K
Date: 2023-07-21 22:27:15
Rating: 5
Comment: I was in desperate need of front brakes and rotators, Auto Pro Clawson location, when I called for an estimate, i was told to come right in.They shuttled me to my home while the work was being done and picked me back up when my car was ready.Every single employee that I came in contact with was so very kind and caring.I am safely back on the road again! Thank you, to all Auto pro staff.🙂

Name: P***** L*****
Date: 2023-07-13 15:23:56
Rating: 5
Comment: The customer service is amazing. They always work to see my car the day I call. My service has always been outstanding and my car issues are always resolved.

Name: J*** G
Date: 2023-07-10 22:07:47
Rating: 5
Comment: These guys just replaced my moms headlight in her 2005 Accord for free. It was not a n easy fix. You had to remove the battery and it was way under the fender. They now will have all my repair business going forward.

Name: M****** I********
Date: 2023-06-30 01:54:21
Rating: 5
Comment: Just moving from Texas to Michigan, I was in search of a shop that I could trust to leave my vehicle (Audi Q3) with. Billy, Thomas, and the whole team here immediately made me feel at ease. They are kind and patient, and went above and beyond to ensure I understood exactly what was needed to be done to safely get my vehicle back on the road! I am so grateful they were able to help get me in next day, and even offered transportation services if needed. The work was completed faster than expected, and was very reasonably priced. I can’t thank them enough for all of their help, and would absolutely recommend to anyone!

Name: Y*** O*
Date: 2023-06-23 17:36:10
Rating: 5
Comment: Auto Pro is A1 seriously! If you are a Jeep enthusiasts that is in search of a dependable, knowledgeable, patient, trustworthy and genuinely caring auto shop to take your vehicle to your search is OVA period. Oh yeah, Billy and Thomas, absolute gentlemen they make the experience comfortable, very respectful young men. I found it easy to do business with them.😊✌️

Name: k** h*********
Date: 2023-06-14 19:19:44
Rating: 5
Comment: I had an oil change. This was my second visit and know that I will be back again. They get you in and out quickly, are helpful and provide gear customer service. Also, the lounge is clean, has a tv and snacks and water to keep you entertained while they work on your car!!

Name: M*** W*****
Date: 2023-06-06 23:48:15
Rating: 5
Comment: I’ve been going to auto pro since 2015, Mike is an awesome mechanic and Zane the owner is very fair. They work with you and try their best to help where they can. Mike does an awesome job! Is honest and fair.

Name: I********
Date: 2023-06-06 19:45:07
Rating: 5
Comment: Very friendly customer service. The repairs were quick. And they even picked me up so I could get my car when done. Would highly recommend them for anyone looking for repairs.

Name: C
Date: 2023-05-26 20:05:58
Rating: 5
Comment: Billy and his team were so kind and took the time to explain what was going on with my car. They installed a new skid plate, replaced my brakes, and had me in and out of there so quickly. It was the first time I’ve actually felt comfortable as a girl getting car maintenance done. Although I hope I don’t *need* to come back anytime soon, I’m so glad I found a trustworthy place for my car!

Name: M***** G*****
Date: 2023-05-21 18:47:45
Rating: 5
Comment: My sister told me about this place because my car wasn’t accelerating and when I got there from the moment I walked through the door it was politeness. I believe his name is Thomas who I was speaking with & he made the process comfortable, even when explaining what was wrong with my car he made sure I understood what he was saying. Absolutely amazing!!

Name: C************
Date: 2023-05-07 16:50:55
Rating: 5
Comment: I took my jeep here on Friday evening & it was complete by Saturday afternoon. I was having an issue with my jeep overheating & I was told by another place that it was only my coolant sensor or thermostat but that just didn’t seem right to me so I reached out to Auto Pro that same day w/o an appt & they allowed me to bring my babygirl (my jeep) in. They did a full diagnostic test on it. Turns out I needed my radiator replaced because it had a pressure leak among a few other issues that needed to be taken care of. They also they took pics sent them to me immediately. Thomas & Zane explained everything to me where I could understand ( I don’t know much about cars I’m an esthetician lol I know about skin) anyhow, they took care of my babygirl & made her good as new. She now drives way better than when I first bought her. I am so grateful to Thomas, Zane & they entire staff. They were so professional but humble, understanding & very nice. They didn’t make me feel stupid like another place I called. I recommend Auto Pro to everyone & anyone with a vehicle. I am so happy that I found them.

Name: c**** s******
Date: 2023-04-25 22:19:53
Rating: 5
Comment: So far great experience.I’ve resisted getting my A/C fixed since fall for fear of the high cost. It’s not cheep but this company has been great. Rides to and from work by friendly associates. Friendly knowledgeableThe work was done quickly and correctly. I will definitely use them in the future for my car repair needs.

Name: L**** F*******
Date: 2023-04-14 19:41:15
Rating: 5
Comment: Truly a great experience here. The staff were friendly and respectful, and they even fixed my car! The place was clean, the free ride home was a huge plus, and they had snacks.To expand a bit, I have a heavily modified car, so finding shops that are willing to do *any* work can be a struggle. They assured me that they would take care of me and my car. I was skeptical at first based on past experiences at other shops, but they did exactly that! My car was up and running again within about a day. They were even able to find a coupon to help bring the cost down. Im pretty picky about my car, but I can wholeheartedly recommend this place for maintenance and repairs.

Name: J**** H*****
Date: 2023-04-03 20:30:33
Rating: 5
Comment: I was recommended to go to this place of business by my son and didnt take me long to figure out why they were totally professional and honest about Everything that you need done to your car. I would highly recommend them for anyone who need car service.

Name: S*** W****
Date: 2023-03-31 19:26:15
Rating: 5
Comment: Been to Auto Pros numerous times and always been more than speedy. Went to get a radiator leak fixed and they did more than fix my leak. A little on the pricey side, but for quality work it is worth it.

Name: S****** B***
Date: 2023-03-24 20:37:31
Rating: 5
Comment: I explained that I didn’t have a lot of money to fix the transmission and they ran an initial diagnostic just to get an idea of what they were looking at and determined that the cost of repair was going to be more than my budget. They saved me a lot of money by being upfront and honest about the costs. If I ever need anything in the future I’m going to Auto Pro Troy.

Name: K***** S***
Date: 2023-03-16 00:18:43
Rating: 5
Comment: A top notch experience all the way around. I drive an older vehicle, and took it in the day before a trip to Chicago. I knew it needed work — I suspected an exhaust like. Within 30 min, the had my truck on a lift and showed me the locations needing repair, and arranged for shuttle transport back home. I left instructions to call if anything else came up. Well, came up it did — front suspension and brakes also needed work, as well as a tune up. I told them I needed the truck back by 4:30 to be able to get my son to his choir concert. They had 2 guys on my car, and finished the work on time, as promised. The quality of work is excellent — my car literally feels new again! If you’re looking for reliable, trustworthy services for your car — this place is it!

Name: M**** B****
Date: 2023-03-02 18:27:24
Rating: 5
Comment: I got an oil change at Auto-Pro of Troy and the service was phenomenal. The service took all of 10 minutes. I initially went in because of an issue with my windshield wipers. That issue was quickly resolved also.The prices are great, and the staff is even greater. I strongly recommend giving this shop a try. That is all!!

Name: M****** P*****
Date: 2023-02-24 22:13:30
Rating: 5
Comment: Another repair done and yet again I’m surprised by their efficiency. I had trouble starting the car on a Friday, I called them Saturday morning and they got me in. They finished that afternoon by 2 pm like they said they would. I also had a bad headlamp which I mentioned at the desk and they fixed that too.I had already replaced a bad battery to address the starter problem and fitted a replacement bulb in my headlamp (it still didn’t work).They diagnosed my headlamp wiring/starter wiring and fixed it for a reasonable cost while they diagnosed my bad starter. I needed a new starter which I trusted 100% it’s an old car. They replaced it all in the same day. They didn’t try to sell me an alternator or anything else and my car is working great all week.They also politely reminded me of some other repairs I need and did not pressure me to do it. I’ve had a lot of mechanics over the years and I trust these guys. I have gotten multiple repairs done here. Their prices are always competitive, and they have always met the timelines that they have told me. I have never once been “surprised” with a bill higher than I was quoted for the work done. These facts are why I trust them.

Name: A***** C******
Date: 2023-02-15 15:22:04
Rating: 5
Comment: I have had multiple services done here, and will definitely continue going back. I have found my car guys. Most recently an oil change. The guys are friendly and easy to work with and genuinely seem to care. They are doing it right, and I would recommend them to anyone!

Name: M***** W*****
Date: 2023-02-11 02:21:51
Rating: 5
Comment: Replaced several parts of suspension. Very pleased with their attention and service to my now-aging (20 years) cars needs, and the very pleasant, positive and respectful way they treat me. Will be with them for some time to come. Recommend very highly.

Name: K**** R*****
Date: 2023-01-31 22:31:12
Rating: 5
Comment: This business is top notch and I would recommend them without hesitation. I was there several months ago but kept their card so I could write a review. I was from 7 hours north and was having issues with my Dodge 1500. They got me in immediately, understood my circumstance, addressed my concerns and fixed my suspension. Everyone was so great to work with and friendly from the front desk to the mechanics. From another business owner to yours, keep doing what your doing. Customer service is tough and you guys have it nailed!!

Name: n h*****
Date: 2023-01-29 23:27:15
Rating: 5
Comment: Thomas was great! He took the time to explain me what was wrong with my vehicle. Providing me with the best options possible at the time. Everyone there that I have interacted with has always been polite and courteous. I have recommended others since my visit and they were very pleased with the services that Auto Pro provided to them.

Name: J**** W
Date: 2023-01-26 13:40:00
Rating: 5
Comment: The whole team at Auto Pro are awesome. They called me back right away when my 4Runner was acting up, and explained what was needed in terms I could understand. I approved the work, and my car was fixed right away. Auto repair doesn’t have to be daunting.

Name: P******* F******
Date: 2023-01-23 13:49:30
Rating: 5
Comment: I highly recommend Auto Pro! I was on a road trip from GA, when I needed to get my timing belt replaced. They took me in first thing in the morning and was able to get my car running perfect for the trip back. They even stayed open an hour later to make sure my car was running great for the trip back. If I lived in the area, this would be my auto shop, for any mechanic needs! Great customer service, thanks again!!!

Name: J****** W****
Date: 2023-01-20 16:11:02
Rating: 5
Comment: Called for an oil change without an appointment, they took me in quick. The customer service was very welcoming and the waiting area very cozy. I highly recommend you try them out.

Name: J*** B*****
Date: 2023-01-17 18:42:49
Rating: 5
Comment: Great team. Very efficient. Felt like I was valued as a customer! What was really unique is they remembered my name when I walked back in to pick up my vehicle after being serviced. Will definitely continue to use their services!

Name: d*************
Date: 2023-01-08 18:39:20
Rating: 5
Comment: Auto pro in Troy is an awesome place to take your vehicle too. I’ve been going here for at least the past 3 years. Billy, Tom, and the whole staff are very knowledgeable and helpful. They always took care of me and are very honest when it came to any problems/needed repairs for any of my vehicles. I’d highly recommend this place to anybody

Name: C****** P***** L**
Date: 2023-01-04 21:28:23
Rating: 5
Comment: I’m writing this review to let customers know if they have a problem, please contact management before leaving a negative review. I have been coming here for a few years and the staff have been nothing but nice and courteous. The owners are more than willing to take care of any concerns you have. If there is an issue with anything or anyone , management will personally take care of it. Billy reached out to me personally on a Sunday to address the concerns I had from a previous visit. All of the staff are very nice and courteous here. The waiting area is nice, clean, doesn’t look or smell like a garage 😊 and they offer snacks, refreshments and even TV. So if you have an issue, please contact management because they will make things right. They truly do care about their customers.

Name: R***** M*****
Date: 2022-12-19 19:48:15
Rating: 5
Comment: I have both of my cars worked on through this business alone. Outstanding customer service, first and only regard is to make sure they fix any and every problem. They do not push or guilt you to fix a problem they found along the way but simply and respectfully encourage you to get it fixed for safety purposes only. I just left the shop today from getting my front brakes and rotors taken care of, while paying my card wouldn’t work and as a Christmas gesture and kindness of the businesses heart they knocked off the remainder 91.29$ of my bill.Best place to go

Name: C**** E****
Date: 2022-11-20 20:11:03
Rating: 5
Comment: 100% recommend!!! This is the only place my husband and I get our cars serviced. Friendly staff, fair pricing, and clean waiting room. As a woman, it’s often hard to find dealerships that don’t over price me or suggest unnecessary car repair. I have always felt comfortable here. Any service that they have recommend has been reasonable and necessary.

Name: n***********
Date: 2022-10-22 15:04:12
Rating: 5
Comment: I have been bringing my vehicles here for close to 10 years now, the best shop around. Fair and competitive prices, and when i need help they have taken care of me, given me rides back and forth from the shop, and they have worked under a deadline for me... Like i said, best shop around.Love you guys,Jason

Name: M*** (*****
Date: 2022-10-07 15:01:58
Rating: 5
Comment: Today I had an unexpected flat tire, I Google tire change and Auto pro came up. I Spoke with a nice man name Thomas, I told him my situation and he said hey if I cant find anyone else to help, call me back and Ill take take of you. Sure enough I called back and headed over to him. The service was quick and easy, he was so nice to put my spare on until I can purchase two new tires. I will definitely be back. This is a great place with people who care about you and your car. Thanks thomas

Name: C*** L********
Date: 2022-08-02 13:05:21
Rating: 5
Comment: Update: Upon leaving a review of my personal experience, I was quickly contacted by the owner, Zain. In speaking with Zain, I believe there was a genuine concern about my experience. He went above and beyond to correct the original misdiagnosis and ensure my daughters car was wiped down. His quick response and follow-up exceeded my expectations. Thank you Zain!Ive had my daughters car at Auto Pro - Troy twice between June and July. I will first say, Billy is fantastic, his customer service is top notch.Near the end of June, the brakes on my daughters car were acting up, difficult to brake, hard to accelerate and multiple brake lights on - TPMS, service Stabil-track, ABS, and traction control. Auto Pro is close to where she recently moved and reviews were decent so we took the car in. They diagnosed the car as needing new front and rear brakes. When I questioned the service lights, they followed up with a code check and said the ABS Control Module was bad, so that too was replaced resulting in more than $1500.00 in repairs. Following the repairs, the service lights came on and quickly off so we werent overly concerned. A couple weeks later, the car is struggling to accelerate so we took it to another shop, thinking there was something new happening. The other shop experienced the same issues and found ALL FOUR brakes were locking up, preventing the car from accelerating. Upon learning this, the vehicle had to be towed from one shop to the other, Auto Pro Troy covered. After a couple days and research conducted by Auto Pro, Billy advised the brake master cylinder was bad and required replacement, another $560.00. When Billy described what occurs when this cylinder goes bad, it is EXACTLY what was described the FIRST time we took the vehicle in, which is clearly noted in the customer complaint section of the invoice. Im not at all confident the original diagnosis was correct and was most likely charged for unnecessary repairs.Following the second repair, we picked the vehicle up during non-business hours on July 24th. I was so disappointed when my daughter opened the door and found the tech did not clean up following completion of work. The vehicle interior is light in color making the black dirt/grease all over the door handle and on the fabric very noticeable. The trim from the seatbelt to the floor is filthy. Near the seatbelt you can actually see black, greasy finger lines. Had they been open, I wouldve asked them to wipe the vehicle down. The following day, July 25, I received a text from the Auto Pro team asking how everything was going. I responded the same day, with photos, and my concerns about the condition of the vehicle. As of today, no one from the shop has responded to the text or called to address. Unfortunately this sends a message they really dont care.Unless there is warranty work that needs to be done on the repairs made, I will not be using this shop for any future repairs and recommend getting a second opinion to ensure accurate diagnosis.If this is monitored, invoice numbers for the related repairs are RO#31626 and RO#32066.

Name: L****** M*****
Date: 2022-06-10 14:01:29
Rating: 5
Comment: Brought my car in for an issue that other shops could not figure out, they pulled it in and called me back same day and told me what it was and fixed it. Thank you AJ and Billy. I will be back and refer my family and friends.

Name: M******* K***
Date: 2021-09-30 00:06:10
Rating: 5
Comment: I took my brand new Honda Accord in for service and Aj got my car in and out, the service was quick and very pleasant. Definitely gonna bring all my cars here, would highly recommend.

Name: K**** Z***
Date: 2021-09-13 01:00:48
Rating: 5
Comment: Was buying a car at a dealership down the road and was gonna take it to a mechanic for an inspection. My mechanic was booked that day and the next day and since I have trust issues, I can’t take any car to any other mechanic, but I had to get the inspection done asap. So I got on google and looked up mechanics in the area and found this place. The reviews were all excellent and that’s what pushed me to come here. I called them beforehand to ask how long it would take approximately and right away I could tell what kind of staff they had. You can tell a lot by the way people communicate on the phone and it was inviting and with a friendly tone. I go into the shop, tell em that I need a used car inspection and the dude at the front desk was very professional. They have a nice lounge area to wait in with free coffee, snacks, and water, which is always nice. The mechanic that inspected the car - Zain (hope I spelled that right) - was fantastic; absolutely terrific. Like I said, I have trust issues and this guy was able to put me at ease right away and trust him that they did a good job. He was communicative, explained things carefully, pointed out potential issues and we had a nice chat about the car overall and its strengths and weaknesses. They weren’t trying to just get it done, tell me “nothing wrong with it”, and show me the door. I got the sense that they cared and they actually enjoy working on and learning about cars. Zain said that since there was nothing wrong with the car, they wouldn’t charge me for the inspection. A nice surprise and this review doesn’t even get close to repaying them. I just wish they were near where I live; I would definitely take my car to them for any issues.

Name: H**** D*****
Date: 2021-05-01 17:55:23
Rating: 5
Comment: In 2019 we had a Jeep Liberty completely die, the motors time had come. They replaced the motor on that jeep in an acceptable amount of time. Everything worked very well with that Jeep up until the day it was totaled and unfortunately we had to get a new car.The new car works well it is a 2018 Chevy Equinox that gets its oil changes and all work done at Auto Pro-Troy, the work they do is professional and true, if there is something you need they can help and are eager to do so!Description of photo for visually impaired: photo of the front of Auto Pro-Troy, white building with a red stripe spanning from the leftTo the right, with a red auto pro sign on the front of the building. There is a black 2011 Ford Escape in one of the parking spots to the left of the building on a beautiful blue sunny day.