Auto Pro Service Center

category: Auto repair shop
address: 621 E 9 Mile Rd, Ferndale, MI 48220, United States
Phone: +1 248-336-9755
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
Saturday8:30 AM–1 PM

rayting: 3.9
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: J*** a****** M**** b****
Date: 2024-02-07 20:36:01
Rating: 5
Comment: Great customer service quick and honest repairs.

Name: K******* S******
Date: 2024-01-31 20:31:00
Rating: 5
Comment: I need a battery for my Jeep. I thought I need more work, but they were honest. I didnt have any problems. I recommended they to anyone. Who wants car back the same day. They are better than the dealerships. Dealerships can take a week just to look at the car.

Name: R***** M W******* J*
Date: 2023-12-09 14:18:51
Rating: 5
Comment: I had a flat tire & I needed a replacement. The service was fast! 😁
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Name: M***** S******
Date: 2023-11-16 21:36:23
Rating: 5
Comment: Quick, very pleasant & affordable! Will definitely return in the future and would recommend them. Good experience!

Name: R**** M***
Date: 2023-10-25 22:02:43
Rating: 5
Comment: Super fast and friendly service.

Name: W****** S******
Date: 2023-10-21 15:48:04
Rating: 5
Comment: Fixed tire quickly

Name: K**** N*****
Date: 2023-09-21 20:44:10
Rating: 5
Comment: These guys always take good care of me. Fast and efficient.

Name: J**** S****
Date: 2023-09-15 13:08:40
Rating: 5
Comment: Ive been here twice to have a flat fixed and they have you in and out in less than 30 mins. Awesome! Looking forward to trying some of the other services.

Name: N**** W*******
Date: 2023-09-05 22:17:35
Rating: 5
Comment: Nice people

Name: S*** C
Date: 2023-08-24 17:33:03
Rating: 5
Comment: Very professional!

Name: J****** J****
Date: 2023-06-08 19:31:58
Rating: 5
Comment: Incredible service. I called out of the blue on the one day I had child care (and thus one thousand things to catch up on) without having an appointment. Marcus & team took my call, got me in immediately, assessed the issue, fixed it for me, and brought my car around — all within about 30 minutes total. Clearly trustworthy and luckily my fix was only $20. Absolutely amazing.

Name: L**** K***
Date: 2023-05-15 20:20:54
Rating: 5
Comment: They got my car in as soon as the battery died. It was the easiest and fastest repair I ever had. Great service and very friendly! Thank you!!

Name: A*** Y**
Date: 2023-05-08 18:01:39
Rating: 5
Comment: Great friendly service, would recommend. I took my car in to diagnose an engine issue expecting to get upsold. After completing multiple checks they were honest with me about there being nothing wrong, and did not try to upsell me anything. Only charged me a small diagnostics fee. Im very impressed with the quality of service and friendly staff.

Name: B** G******
Date: 2023-03-14 17:59:01
Rating: 5
Comment: Brought my car in for new brakes and rotors. They had it done within 4 hours! Very honest and friendly service and the prices were very fair. Highly recommend!

Name: M****** B*****
Date: 2023-03-06 23:51:40
Rating: 5
Comment: Service is great. Prices are reasonable.

Name: M******* E***
Date: 2022-11-14 21:20:31
Rating: 5
Comment: This place is fantastic, they really helped me out with some great, affordable, used tires! They are super friendly and helpful as well as being quick and efficient - cant recommend this place enough!

Name: H**** C******
Date: 2022-10-29 20:56:27
Rating: 5
Comment: I have taken my truck here several times now and will continue to do so. They have always been honest with me. Very friendly service and quality work. I definitely recommend Auto Pro.

Name: M*** B****
Date: 2022-10-14 16:17:20
Rating: 5
Comment: These guys are a hard to beat, customer driven mechanic. I routinely take my vehicle in for a fully synthetic, which they charge $50 (base) for and others cost up to $140 in just a couple miles!Ive had a leak in my oil pan cap that they were able to seal up, free of charge, tires changed with full communication on tire availability, delivery, and when my car was ready.Take all mechanic reviews with a grain of salt. Someone can be upset with a problem of theirs that went haywire and turned out to be something else. Thats mechanics. They have to go step by step. But this place? They communicate what they are going to do and what can be avoided!Customer service is a 5/5, the repairs (personally on a 2016 vehicle) were 5/5, and their maintenance can be walk in if you call ahead and ask! Absolutely recommend for maintenance and repairs!

Name: D*****
Date: 2022-09-12 14:11:08
Rating: 4
Comment: I had a nail in the tire and needed a patch, I was seen straight away. They did the job fast and added air.

Name: B****** G*****
Date: 2022-09-08 01:21:23
Rating: 5
Comment: Extremely helpful, best price around, and quick.

Name: P****
Date: 2022-08-16 16:29:37
Rating: 5
Comment: Calvin was super helpful and kind, got the job done quick and no funny biz.

Name: J*** S****
Date: 2022-08-12 07:56:33
Rating: 5
Comment: I went here on the recommendation of a friend. This is an incredibly honest, reliable, trustworthy shop. I initially went here to get my alternator replaced along with an oil change.After an inspection I was told there was further maintenance that needed to be done to my vehicle. I was told pictures could be provided to show what needs fixing and there was absolutely zero pressure to get work done aside from the issues I originally went in for.The work was done quickly, reliably and well.Honest good work was done hereThis is definitely going to be my new repair shop should work need to be done.Cant recommend this place enough.If I could give more than 5 stars I would.Thank you again for the hard honest work. You are all great.

Name: A***** S*****
Date: 2022-07-30 11:25:56
Rating: 5
Comment: Excellent service. They treat you like family and I always leave very pleased with their work and of course, their prices!

Name: J****** J*****
Date: 2022-07-15 11:25:32
Rating: 5
Comment: My tire went flat yesterday and I needed a place to go near by. They took great care of me with fast service. Thank you!

Name: P*** P****
Date: 2022-07-13 15:52:57
Rating: 5
Comment: Walked in and was treated great. Front desk and guys in back did a great job! I will differently be back!!!

Name: K*** T******
Date: 2022-07-06 20:46:25
Rating: 5
Comment: This has been my go to place auto shop in Ferndale. Previously for wheels, brakes and exhaust. There prices are reasonable and they always offer a deep explanation of what is going on. Quality technicians and friendly service!

Name: J**** H*****
Date: 2022-06-08 22:55:56
Rating: 5
Comment: Very good customer service. Knowledgeable and competent staff/ Mechanics. Repaired and fixed front end within 5hrs, vehicle has never driven and rode smother. A-1 service.

Name: C****** R***
Date: 2022-05-24 16:50:58
Rating: 5
Comment: Patched a tire very quickly the first time! It started leaking again so we went back & they fixed it again, VERY quickly & no extra charge! Thank you!!!

Name: J****** W*****
Date: 2022-01-05 19:33:06
Rating: 5

Name: S***** M*****
Date: 2021-12-02 20:07:34
Rating: 5
Comment: The Staff went above and beyond and I really appreaciate it .Great StaffGREAT SERVICE!!

Name: C***** O***
Date: 2021-09-30 15:36:58
Rating: 5
Comment: Great customer service, quality repairs, and timely! Have had multiple repairs with different cars and they always give a reasonable quote, and got the jobs done same day. Would highly recommend

Name: M****** H***
Date: 2021-09-01 14:36:51
Rating: 5
Comment: Finally found a mechanic that is honest and does a good job!

Name: S****** B******
Date: 2021-08-23 20:23:54
Rating: 4
Comment: They are pretty honest & busy. If you got enough time for whatever wants to getting it done,this is my number one place to go for.

Name: M*** S*********
Date: 2021-08-18 14:19:52
Rating: 5
Comment: Really impressed with how accommodating they were when I called, and fit me in for a brake inspection and work immediately. Super appreciated, and thankful to have these services right here in Ferndale.

Name: S**** V
Date: 2021-06-21 20:14:08
Rating: 5
Comment: Veryy professional, good quality and fair prices.. Highly recommend them!! Have had several things done on my car and never had a bad experience. :) Calvin and Marcus are amazingg and helpful!! Wally && Mikeyy provide fast, amazing work! ❤

Name: A* H******
Date: 2021-06-21 17:19:43
Rating: 4
Comment: Fast and efficient tire repair. Thanks guys!

Name: K****** S****
Date: 2021-05-27 19:36:04
Rating: 5
Comment: The staff is very friendly and Mr Marcus is knowledgeable and very helpful

Name: Z*** V** g***
Date: 2021-05-10 21:50:55
Rating: 4
Comment: The Tire Shop Auto Mechanic RepairS. A10

Name: M*** W******
Date: 2021-04-16 19:39:52
Rating: 5
Comment: Great experience and customer service from this Ferndale shop. I recently bought a used car from a relative that hadn’t been driven in a while. I thought the brake pads were worn down the first few times I drove it, so I brought it in. Turns out a lot of the parts were just rusted and Marcus told me that it wasn’t a hazardous problem at the current moment and that it actually might get progressively better with use. Really appreciated the honesty and quick service. I recommend going in if you need work done on your car.Also, my girlfriend brought her car in after she got a flat a few weeks back and they patched her tire for $25 and only took like 20 minutes on a Saturday. Only a good experienced thus far!

Name: C******** H*****
Date: 2021-04-02 03:50:41
Rating: 5
Comment: Best shop in Michigan.

Name: C******** M*****
Date: 2021-02-18 21:56:03
Rating: 5
Comment: Not sure of the current Covid policy, I called to get an appt to have my brakes checked and replaced. Not only were they available to work on my car immediately, they got the rotors and front brakes in less than an hour. Amazing performance! I am impressed and will definitely return for future repairs.

Name: A***** D****
Date: 2021-02-13 09:07:13
Rating: 4
Comment: Every time Ive gone in theyve been able to get me in and repaired in a very timely fashion. Great

Name: D*** W**
Date: 2021-02-11 23:04:16
Rating: 5
Comment: I was from out of town, but they had me covered for tire repair..Very knowledgeable

Name: C****** R*****
Date: 2021-02-10 18:30:53
Rating: 5
Comment: Auto Pro quickly processed oil changes on 3 vehicles dropped on a Saturday morning.

Name: k***************
Date: 2021-01-25 21:51:10
Rating: 5
Comment: I am very happy with the service I received. The staff was extremely kind. Im not sure how the price of my service compares to others, however it was lower than I expected it to be. So far, my truck runs better than before - I could tell the difference immediately! I hope I dont need to see them again for a long time, but if/when that happens, I will definitely be back.

Name: j***** t*****
Date: 2021-01-09 15:36:23
Rating: 5
Comment: Fast service

Name: J** B******
Date: 2021-01-06 21:35:54
Rating: 5
Comment: Fast & Efficient friendly, & no highway robbery. 😊Will be returning for future service, for my vehicle(s).

Name: K**** D****
Date: 2020-12-05 21:08:15
Rating: 5
Comment: The guys here are awesome. My truck needed repair because the heat was not working properly. A month ago I had took it to a shop I was loyal to... To only see they wasnt loyal or honest with me. They took my payment and said my truck was fixed and that was not true. The heat went out the next day. These guys at Auto Pro not only fixed my jeep but it was fixed before I even got off work.. Fast forward to a week later my heat is still blowing at high speed. Thanks Auto Pro Service Center.

Name: S*** M*******
Date: 2020-11-29 21:10:49
Rating: 5
Comment: Been taking vehicles there for years. Trustworthy and reliable service.

Name: N*** w***
Date: 2020-11-06 08:51:03
Rating: 5
Comment: Marcus you run a honest shop and I thank you for that. My car was not speeding up because of clogged catalytic converters. This shop only changed two front converters and I picked up my car and it was still doing the same thing. Mind you I spent 1700$ because I also got two front tires and a wheel alignment. I took my car back my 3rd converter was bad they took it off ran a straight pipe and now my car runs like butter. He also replaced an air filter with the straight pipe no extra charges. He was honest and thoughtful of how much I had already spent. I thank you and you guys so much for helping solve my issues. I never write reviews unless i’m totally satisfied.

Name: M*** R*****
Date: 2020-10-21 16:43:24
Rating: 5
Comment: These guys are the pros. Always get it done quickly and always friendly. This is a professional service location for general auto repair and tire replacement. Dont go anywhere else. Ferndale Pride! Thanks guys.

Name: c**** k*******
Date: 2020-06-12 20:46:50
Rating: 5
Comment: They Got me into new rims and tires for a great price and we’re very friendly

Name: A****** M******
Date: 2020-06-05 22:20:14
Rating: 5
Comment: By far one of the best experiences I had at one of these mechanical shops they fixed the problem very quick with no extra issues really appreciate you guys. You’ll most definitely should go here for any problems on your vehicle

Name: M*** B******
Date: 2020-05-27 18:21:47
Rating: 5
Comment: I had a great experience here! Quick and helpful!

Name: N******* N*****
Date: 2020-05-15 17:29:28
Rating: 5
Comment: Received best service, The employees here are very generous. Very Knowledgeable, best guys around. highly recommend coming here for services overall.

Name: A**** S*****
Date: 2020-03-12 12:17:27
Rating: 5
Comment: Good work. Efficient.

Name: J** J**
Date: 2020-01-08 20:57:09
Rating: 5
Comment: Calvin and staff are top notch. Car just died on my on freeway. Got towed to Auto Pro. Calvin was straight up, honext, fast and curtiuous. Problem...I ran out of gas and my indicator was faulty. Could have said it was many things but was straight up and honest. Just gained a lifetime customer!

Name: K**** H****
Date: 2020-01-04 03:21:43
Rating: 5
Comment: Professional and Friendly Service. Only place I’ll take my cars to!!

Name: M****** F***
Date: 2019-12-29 01:03:51
Rating: 5
Comment: Fast efficient service!

Name: R*** H******
Date: 2019-11-13 20:26:55
Rating: 5
Comment: Great prices && the service is insanely fast! I drive almost an hour to come here && they never disappoint!

Name: N***** C*******
Date: 2019-07-24 19:55:28
Rating: 5
Comment: I went in for my breaks and the owner was very nice and explained everything to me and the prices were very reasonable! Very nice waiting room. I will definitely be coming back in the future.

Name: K******* H******
Date: 2019-07-09 16:07:36
Rating: 5
Comment: Seriously the best shop I’ve ever been to and my family has 4 cars and we’ve lived in 3 different states. These people are very very good and give the best advise! I believe I dealt with the owner Calvin? Awesome shop! They got my business for as long as I live in Ferndale

Name: J***** Y****
Date: 2019-07-09 16:02:49
Rating: 4
Comment: Not the best shop-experience Ive had, but Calvin will do everything he can to improve your experience. An honest dude who walks you through your problems and your options. He wants your business and will do what he can to keep it

Name: L***** A******
Date: 2019-06-29 15:17:08
Rating: 5
Comment: Have been coming here for years. Always friendly, great service and definitely at an affordable rate. I love how they are very attentive to the customers and not just trying to sell you anything.

Name: P*** C********
Date: 2019-06-15 21:34:29
Rating: 5
Comment: They always give me a good quote and honest opinion on what needs done and why. Most of my visits are walk-ins and they are always very welcoming, and do their best to fit me in, in a quick amount time

Name: D******* K*****
Date: 2019-05-12 20:55:43
Rating: 5
Comment: Very nice staff and not pushy! i come here for my oil changes and they are always so welcoming! there waiting room is nice and clean also

Name: S** S*****
Date: 2019-05-03 16:12:14
Rating: 5
Comment: Calvin is great, any time I have had an issue with my car he makes time to get me in. Friendly, professional, and the best prices. Highly recommend! They’ve worked on my car multiple times and I will continue to come back.

Name: J****** C********
Date: 2019-01-31 21:42:01
Rating: 5
Comment: Quick service at a great price!

Name: c*** n
Date: 2019-01-15 16:14:46
Rating: 5
Comment: Always respectful bring my whole family’s cars here prices are un beatable

Name: P****** Y***
Date: 2018-11-08 17:16:53
Rating: 5
Comment: I have a 2010 Mercedes e350 4matic that needed shocks and tires and my shocks are gas operated and cost a unGodly amount at the dealer! These guys saved me huge and my car drives better than it ever did! Calvin was a huge help and knows his stuff

Name: A**** B****
Date: 2018-11-02 21:38:16
Rating: 5
Comment: I was highly recommended here and they were awesome!!! Great price fixing my car and I got it back the same day! Very nice and professional

Name: M**** R**
Date: 2018-10-25 19:13:27
Rating: 5
Comment: Very honest facility i thought i needed all my brakes done but after they checked my car out it was only the fronts! They had me done the same day. I’ll be back

Name: M****** G*****
Date: 2018-09-27 14:52:18
Rating: 5
Comment: Calvin covers all the bases when you come in. Their mechanics have specific knowledge which can help virtually any need you have from simple oil changes to complex bumpers reattachments. I had a few different jobs that needed to be addressed. They were all done properly while providing constant updates in real time. I’m normally a huge skeptic but these folks are legit.

Name: L**** S******
Date: 2018-05-17 21:03:04
Rating: 5
Comment: They are always able to fit me in even if busy and they get it done very quickly! I’ve been coming here for awhile and they are willingly to take care of me because I have been a customer for so long. Definitely treats their clients like family.

Name: n*** w*****
Date: 2018-05-14 16:02:46
Rating: 5
Comment: My Mother needed brakes on her 2009 Dodge caravan. They finished the brake job in 1 hour and had a better price than 2 other quotes we received. Very polite and made me and my mother feel comfortable. We will definitely be back!

Name: M*** S***********
Date: 2018-03-20 21:22:33
Rating: 5
Comment: Absolutely amazing customer service here. They fixed my van in a speedy manner and made sure it was safe to put my babies in. Calvin was great with explaining everything to me. Will definitely be taking my car back here if anything else needs to be done!

Name: N*** C********
Date: 2018-03-20 18:47:15
Rating: 5
Comment: Very polite very honest I will not go anywhere else I am very happy with the service I received i recommend them to everyone I know never had to go back for the same problems very helpful nice crew

Name: N*** P*******
Date: 2018-03-19 19:03:55
Rating: 5
Comment: Very pleasant to deal with, didnt try to rip me off in anyway. Would recommend to anybody.

Name: G*** F*****
Date: 2017-12-27 16:08:53
Rating: 5
Comment: Great service

Name: B*** B*****
Date: 2017-11-07 22:38:08
Rating: 5
Comment: Took my car in for a weird grinding sound, they hoisted it up to take a look, found it was a simple fix, and test-drove it around the block to make sure it was 100% better.PLUS, while I was waiting (and watching Judge Judy), the dude at the desk helped someone else and straight up beat a competitors price by over half.

Name: B****** M******
Date: 2017-10-30 18:39:08
Rating: 5
Comment: Great staff, I was in Detroit for a show when my car broke down. And had work the next day in Grand Rapids. The problem with car turned out to be much bigger than expected. And looked like it would take more time then I had. But the guys here did what they had to and got me back on the road before it was even dark out. On top of giving me a good fair price. Would highly recommend if you need work done to your car in the Ferndale area.

Name: J**** E******
Date: 2017-10-10 17:59:25
Rating: 5
Comment: Efficient, professional and friendly. They do good work!

Name: J***** J****
Date: 2017-10-02 15:36:40
Rating: 5
Comment: I went in to get a quote on a repair job for a new gear box on my Land Rover, the price was $285 less expensive than the previous 3 mechanics I visited, all the parts were OEM and I was able to up grade my tires to OVER-SIZED Goodyear Fortera. I can honestly say the staff was friendly, service was fast and the prices were affordable. Also, they have a great selection of tires for any budget. I am definitely going back to my vehicle serviced there again.

Name: J*** R****
Date: 2017-09-14 01:17:24
Rating: 5
Comment: Keith hooked me up. Got me in 45 minutes before close for a brake inspection, and arranged for a rental car for me for the next day. Then he came back in and said no were going to get this taken care of tonight. Not only did he not try to sell me anything I didnt need, he went out of his way to not sell me what I thought I needed. So got me new rotors and pads delivered and installed within 30 minutes, and at a very good price. Amazing service. Would recommend them to anyone. I felt I should share this because it was so above and beyond what would be expected.

Name: S***** I*******
Date: 2017-04-21 22:33:54
Rating: 5
Comment: Very friendly service got my car done same day

Name: J******* P******
Date: 2017-04-20 23:00:07
Rating: 5
Comment: Ive taken 3 or 4 different cars here over the last 8 years and trust them completely. Calvin is very professional and efficient. I think the people who posted bad reviews must just be frustrated that their car needed work in the first place. You dont always get good news when theres something wrong with your car, but at Autopro theyll tell it to you straight, fix it very fast, and give you a fair price. Thats their job, after all. And they do it well!

Name: L**** S*****
Date: 2017-04-08 00:09:11
Rating: 5
Comment: Great place to get your car fixed. The staff are very professional.

Name: R****** P****
Date: 2017-01-17 18:00:30
Rating: 4
Comment: Calvin and his team are always very helpful they continually work on improving their customer service and have recently made some fresh updates to their garage bays.This will definitely draw in new customers and keep the loyal customers happy

Name: B***** I***
Date: 2016-12-24 21:30:43
Rating: 5
Comment: Great service center! Very knowledgeable staff and fast service

Name: A*** p**
Date: 2016-12-14 01:36:54
Rating: 5
Comment: Great service thanks Calvin!!!!

Name: G****** K******
Date: 2016-12-07 20:47:14
Rating: 5
Comment: These guys took great care of me and saved me hundreds of dollars in my audi a8!! Always friendly, professional, and up front with everything!

Name: J****** R*****
Date: 2016-10-16 18:55:32
Rating: 5
Comment: The staff was friendly, efficient and straight forward. Their service was fast, I had a full front brake system replaced, calipers, rotors, hoses, new fluid etc, and it was completed within the day. After quoting me a initial price for all the work, the mechanics noticed that I also needed a new master cylinder. The manager included the new part and labor for free with a full warranty. I appreciated their honesty and integrity to stick to their original quote in order to keep my business and not milk money from me for further repairs. Great shop- highly recommend.

Name: S****** J********
Date: 2016-10-06 13:32:05
Rating: 5
Comment: I came to these guys with my old Durango, within minutes they had diagnosed the problem (spun bearing in the rear end caused by broken leaf spring) and were able to work a miracle to keep within a budget that was worthy of keeping the old beast on the road. I expected a 2-3 day turnaround and to my surprise it was completed in one day! Their head mechanic is extremely knowledgeable in a way that only years of experience can provide! Today I brought the Durango back in for a quick check to make sure the bearing was seating/worn in properly, no wait, just a quick in and out. I highly recommend these guys, professional and friendly with no BS and offer practical solution to fit within any budget! Theyll be fixing my other truck for sure!

Name: K**** K******
Date: 2016-10-03 15:30:50
Rating: 5
Comment: Other auto shops should strive to be like these guys fast service great deals. When I went in a couple months ago because I had a flat tire they gave me a great deal on 4 new ones (which I knew I needed). Well I had a blow out today and realized that they forgot to put my spare tire back in my trunk so after my girlfriend went and bought me a new spare tire I went straight back here. Dont get me wrong I was upset but as soon as I walked in and explained what had happened Ive never seen a place care so much. They immediately apologized and said we will give you a new tire for free for your troubles, I dont know any other place that would have admitted their mistake and fixed it on the spot. Ive heard them talk to other customers about payment plans and everything and they are just amazing!!! Would absolutely recommend to anyone in the area or outside the area.

Name: S*** G******
Date: 2016-09-01 17:30:56
Rating: 5
Comment: Me and my husband bruce lee had a great time listening to the guys explain everything that was happening with our car they were polite and very fair so fair hell we got tires there to what we spent on our car there was worth every penny thanks auto pro my 300 is a bad ass beast now

Name: J** S******
Date: 2016-05-09 13:33:17
Rating: 5
Comment: Brought my vehicle in barely running, left two hours later better than it ever was.