Auto-Lab Complete Car Care Centers

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Name: A*** T******
Date: 2023-10-14 15:53:21
Rating: 5
Comment: Travis went the extra mile when I was in a pinch with a lug nut/wheel issue on short notice. I appreciate the awesome customer service and help! Thank you!

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Name: G**********
Date: 2023-09-19 16:28:26
Rating: 5
Comment: Max, and the guys at Autolab were friendly, honest, and professional. I took in a used truck I was in the process of buying for an inspection and if it wasnt for these guys, me and my family wouldve been in serious trouble. They found issues that couldve cost over 2k with the back end and another electrical problem that couldve ran another 2k or more. Thx, Autolab.

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Name: S***** C***
Date: 2023-08-28 15:22:05
Rating: 5
Comment: Always pleased with the service provided. Informative information on diagnosis and cost of needed repairs. I’ll be back!

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Name: J**** P*******
Date: 2023-04-17 12:05:15
Rating: 5
Comment: I love coming to this place, they always treat us right, let us know whats going on. They dont charge tons nor rip you off. They even squeezed us in for an alignment when everything that day was going wrong. We always go to them first. Weve been going for three years now, they didnt even charge us to do a shake down to see what was going on once.Simply the best place weve ever been to and will always go back to.Thank you guys for being a stand up shop!

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Name: B***** R*******
Date: 2023-04-07 00:28:41
Rating: 5
Comment: My wife and I have repeatedly turned to this workshop for help in repairing our car. The guys know their stuff very well. Max is always friendly and polite. In general, a good car service.

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Name: J******* H****
Date: 2022-10-05 22:55:19
Rating: 5
Comment: Max was extremely friendly and helpful! I have a very tight work schedule and they got me in same day. Really went the extra mile!

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Name: j**** h***
Date: 2022-07-26 22:17:41
Rating: 5
Comment: This place is awesome! Super friendly, super fast, and very reasonable prices!

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Name: S*** C****
Date: 2022-07-25 19:21:50
Rating: 5
Comment: Finally an oil change place that honors loyalty with a punch card.

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Name: J** C****
Date: 2022-06-13 02:57:19
Rating: 5
Comment: Great service at a reasonable price. I called them late for a vehicle inspection. They did a quick and thorough job. They detailed all of the issues that needed repair on the vehicle and an estimated cost to fix.

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Name: A**** I****
Date: 2022-04-08 18:43:44
Rating: 5
Comment: They take such good care of my car and do a thorough job!!! Thank you Max and the entire staff there!!!

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Name: T** B********
Date: 2022-03-01 14:05:37
Rating: 5
Comment: Very good communication and a relatively big job done almost immediately when compared to other places.

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Name: F**** J****
Date: 2022-01-25 22:51:29
Rating: 5
Comment: Took my truck in to get brake work done and Auto Lab of Howell did not disappoint! Max helped me with every aspect of the repairs from the beginning diagnosis to the final paying of my bill. He was very professional, extremely helpful and did an amazing job of walking me through other repairs that I didn’t know my truck needed (hopefully covered by warranty but if not, they will be doing the additional work). Found my forever shop! Also, Andy and Travis, you guys are STILL doing amazing things for those of us that don’t know so much about our cars and I thank you for that! Great crew of guys!

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Name: G*** F********
Date: 2022-01-02 01:13:27
Rating: 5
Comment: This place is great! I called ahead of time to ask some questions about the noises my car was making, and they stayed on the phone with me and explained everything in a way that was easy to understand. When I was in the shop, they showed me my air filter instead of just telling me it needed to be replaced. They were friendly, kind, and didnt try to sell me anything that I didnt need. They do good work here, and the prices are actually really nice, too.

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Name: J**** K
Date: 2021-12-15 22:57:33
Rating: 5
Comment: Andy and Max are the best! They really took care of my vehicle and worked very quickly. Great prices and extremely friendly staff. I highly recommend them for all you vehicle needs!!!

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Name: B****** H******
Date: 2021-12-06 21:57:58
Rating: 5
Comment: I deliver parts here and the guys who work here are always kind to me and are genuinely nice to talk to about cars and stuff.

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Name: K**** C*****
Date: 2021-09-10 11:34:21
Rating: 5
Comment: They did a great job and was the only shop in town that could do brakes without keeping my car for a week! Staff was also very kind and friendly.

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Name: K**** H**********
Date: 2021-09-06 02:43:33
Rating: 5
Comment: Have taken care of our vehicles for years. Honest and excellent service.

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Name: D****** P*****
Date: 2021-08-22 22:35:31
Rating: 5
Comment: Ive alway been skeptical of mechanics more of a DIY girl. But I will also admit when its beyond my ability. The Auto Lab had some good reviews and a personal reference. I left there feeling respected and treated fairly. They have earned future business.

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Name: L**** J******
Date: 2021-07-20 17:05:41
Rating: 4
Comment: Just stopped in there real quick because I had a flat tire, didnt know I had a 3 inch piece of metal in my Tire. Thank you Maxx for helping me out with no notice.. the service was quick and everybody was very nice, thank you again

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Name: D*** G
Date: 2021-07-15 16:34:49
Rating: 5
Comment: They are GREAT here!! They are VERY HONEST about what (and IF) needs to be done now and what can wait, which is great when youre on a budget. My car was in and out in no time. Their service was exemplary!! I highly recommend this shop!!!!

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Name: B*** W***
Date: 2021-06-03 01:01:54
Rating: 5
Comment: The guys were very helpful and knowledgeable. They did a great job taking care of my car problems. 2 torgue wrenches up!!!!

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Name: M*** B******
Date: 2021-05-23 17:10:42
Rating: 5
Comment: Always do a great job at a fair price

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Name: C****** W****
Date: 2021-05-22 16:21:37
Rating: 5
Comment: Expert repair

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Name: J*** M********
Date: 2021-05-20 16:29:24
Rating: 5
Comment: Car was ready in half a day and cost was very reasonable

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Name: A****** H*****
Date: 2021-04-11 22:39:00
Rating: 4
Comment: Good deals on labor service.

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Name: A******** M*******
Date: 2021-01-15 03:03:15
Rating: 5
Comment: Had wheel bearings replaced here, one of the built in ABS sensors went bad in the replacement about a month after.Brought it back in and they took care of it right away! Great service and friendly staff.

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Name: M****** M***
Date: 2021-01-12 17:26:03
Rating: 5
Comment: Excellent staff, reasonably priced, and more importantly honest mechanics. I can always trust their input.

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Name: c********** c*******
Date: 2020-11-05 15:43:35
Rating: 5
Comment: Auto lab guys always take care of my vehicles here in town they are all I will use now. They do excellent work.

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Name: W****** M*****
Date: 2020-11-01 20:21:55
Rating: 5
Comment: Everybody here are very helpful and get the work done fast, highly recommend! I trust them with my car any day!

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Name: J**** P******
Date: 2020-09-27 21:08:18
Rating: 5
Comment: Always professional and friendly service.

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Name: J** S*****
Date: 2020-09-02 21:27:20
Rating: 5
Comment: Owner are good guys they do good work and are priced pretty good had 4 tire put on for 90 bucks so seems pretty good

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Name: L R****
Date: 2020-07-30 17:52:20
Rating: 5
Comment: Nothing but a great experience from the start. Called to price out a few issues because I felt like I was being charged a lot somewhere else. Not knowing much about cars, AT ALL- I called and spoke with Max. He was incredibly friendly and patient with me and happily quoted me for the same work over the phone. It was a significant savings (he didnt know what I had been quoted elsewhere). He was actually so kind, that I didnt even feel like calling elsewhere for further pricing.I asked if I could bring the car in immediately, as it was at another shop getting something else done and wasnt currently very reliable to be driving (had bad brakes, for starters). Despite not having an appointment available for a week, he said bringing it straight there and leaving it was zero trouble. Win. He promised if they could squeeze it in that they would. No problem.The best part- car was fixed and ready to go THREE DAYS later. Four days BEFORE my scheduled appointment. I was thrilled! I paid over the phone and when they gave me the rundown of what they had inspected and done, they didnt attempt to up-sell me anything I didnt need. Simply brought to my attention some things I already knew needed fixing in the near future. Ill be back in later for those! :)These guys came highly recommended personally by locals in a fb group (why I called them to begin with)- and Ill be offering the same recommendation to others! THANK YOU!

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Name: J****** R***
Date: 2020-07-16 17:30:15
Rating: 5
Comment: Maxx & The Crew are on top of their job & Ive NEVER felt like I was being taken advantage of bcuz Im female. Unfortunately thats happen2me at other shopsThxAutoLab!!!!!Referred by WMUZ 103.5 FM radio

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Name: L**** S*******
Date: 2020-06-11 00:59:35
Rating: 5
Comment: They were very forthcoming and up front with me. They walked me through the issues with my car and did a great job.... saved me from having a dud of a car after I just bought it. I was grateful for there honesty the professional but welcoming atmosphere was nice. They did a great job. I will be returning for more work soon thanks to them showing me some other issues that needed to be addressed ....... it was nice not feeling like I was being duped by a money hungry company that didnt care about my safety and the well being of my car

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Name: S*** R***
Date: 2020-06-05 16:59:38
Rating: 5
Comment: Long overdue review as I’ve been going to Andy and Travis at auto lab for now I’d say 4 years. Im usually the one working on my cars, whenever I’m in a jam or don’t have the correct tool, these guys are who I go to. Never dissapointed.

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Name: R***** H********
Date: 2020-04-17 23:14:51
Rating: 5
Comment: Its very refreshing to see that the management cares about your vehicle and getting the job done properly. This is the second time I have been there and both times they have done an excellent job, with reasonable pricing. I feel that they are very trustworthy.

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Name: C****** W*******
Date: 2020-02-20 16:36:52
Rating: 5
Comment: Max is awesome. They keep things simple and efficient. The prices are reasonable.

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Name: O****** 1
Date: 2019-12-18 11:22:54
Rating: 5
Comment: Very kind and professional staff. We broke down on the highway and are from out of town. They worked us in on top of their extremely busy schedule. Our vehicle is now running great. Cant thank them enough.

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Name: M****** S
Date: 2019-11-05 00:02:50
Rating: 5
Comment: Went to have my car fixed after it started shaking on the road. Pulled in with no notice. Everyone there was amazing and they were able to get my car fixed fast which was great since I had two little ones with me. And bonus they put on a cartoon for my three year old so she wouldn’t be bored which made my experience even better!

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Name: C**** D*****
Date: 2019-10-10 11:55:05
Rating: 5
Comment: Amazing service and always so kind! I dont wanna take my care anywhere else. Great prices as well

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Name: J**** K*********
Date: 2019-10-04 16:23:09
Rating: 5
Comment: Great honest shop. Good pricing and will give you a ride to and from

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Name: a*******
Date: 2019-09-23 19:54:38
Rating: 5
Comment: Super friendly atmosphere. I could tell from the moment I met with the staff that I made the right choice. The took great care in making sure my car was completed as if they owned it. I will 100% be going back. And soon, my other car is making noises now. haha A++++

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Name: J****** F******
Date: 2019-09-23 00:44:34
Rating: 5
Comment: Great service every time and the staff always happy and entertaining I feel like you can trust their recommendations

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Name: N***** H******
Date: 2019-07-16 14:35:09
Rating: 5
Comment: The guys that work the front desk are always going that extra mile for there costumers and so do mechanics in the garage.

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Name: M*** S****
Date: 2019-06-24 21:53:25
Rating: 4
Comment: Nice people. Clean place

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Name: T****** T******
Date: 2019-06-24 02:58:51
Rating: 4
Comment: So I took my car here because one of my rear wheels was squeaking on 1 of the joints. My coworker recommended them so I thought id give then a try. I have to say they were very friendly on the phone and were able to get me in right away. Honestly I felt kind of salty after the appointment because I paid a $100 for them to grease a joint for me and I had one request which was to look under the car when it was lifted up so I can see where the squeaking was coming from (so I could fix it myself in the future) however They didnt let me look under it and I wrote a long letter the next day explaining my frustration and never heard back from them. That left a bad taste in my mouth but.... that being said its been 3 months now And the problem hasnt returned which means they did a really good job of greasing the joint I still wish they would have showed me where it was so that when it does start squeaking again I can fix it myself without paying another $100 to grease a joint but regardless they did fix the problem so I cannot complain I would have given them 5 stars had they let me look up under the car to see what the issue actually was. Thanks for fixing the problem though!

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Name: K*** D*****
Date: 2019-06-16 03:33:40
Rating: 5
Comment: Friendly and knowledgeable staff!

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Name: S***** D****
Date: 2019-05-29 14:23:12
Rating: 5
Comment: My experience was great! Had an emergency car issue that needed fixed last minute and they fit me in and did it quickly.

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Name: M*** H***
Date: 2019-04-06 05:06:47
Rating: 5
Comment: Fast, friendly service. They were able to get my car in the shop quickly and Fixed my abs issue that another shop failed at doing twice. Will return for future service!

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Name: K**** M******
Date: 2019-01-16 02:35:45
Rating: 5
Comment: My go to auto repair facility. Andy, Travis, Max and the crew make car repairs less painful.

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Name: M*** S******
Date: 2018-11-07 18:26:35
Rating: 5
Comment: Called many tire stores in area, Auto Lab price was lower to mount & balance 4 tires. They were able to accommodate my schedule the same day. Great, friendly, fast service. Highly recommend.

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Name: J***** A****
Date: 2018-10-22 02:25:37
Rating: 5
Comment: Good jobs

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Name: J*** G********
Date: 2018-10-02 20:48:56
Rating: 5
Comment: Knowledgeable help real car guys found my repair shop.

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Name: d*** m*****
Date: 2018-09-06 18:50:09
Rating: 4
Comment: Had brakes done on my truck. They were really bad. Left it overnight so they could get a part. They had it done before the expected time. Cost was reasonable. Happy with them.

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Name: S** B***
Date: 2018-08-10 10:30:42
Rating: 5
Comment: These guys got us in at short notice and got us back on the road. Very professional.

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Name: M***** T***
Date: 2018-07-05 09:23:48
Rating: 5
Comment: Good guys

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Name: R***** B*****
Date: 2018-07-02 02:57:37
Rating: 5
Comment: The guys are super nice and easy going, theyre the only place I go for my oil changes

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Name: j** s*****
Date: 2018-05-22 12:49:22
Rating: 5
Comment: I was tired of my old auto shop giving me the run around so i decided to try Auto-lab and i was very impressed with the customer service by everyone i talked to on the phone and in the shop. pricing was even cheaper than my old auto shop. Defiantly worth giving them a try for anyone who is in need for auto repair!

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Name: D**** S******
Date: 2018-02-03 15:45:08
Rating: 5
Comment: Take your cars here they are honest fast and very reasonable and they do good work.......

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Name: R**** P*****
Date: 2017-12-17 16:35:53
Rating: 5
Comment: They were awsome n got me on my way asap

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Name: S K***
Date: 2017-12-08 04:07:19
Rating: 5
Comment: Oil change, tire rotation and alignment in an hour for a total of $100.55. Honest prices and fast work. This was on a 2015 Grand Caravan. Ill be taking my other vehicles here as well.

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Name: L*** L********
Date: 2017-08-18 21:17:18
Rating: 4
Comment: Brought my car for an oil change, because they were the best price for my diesel car.The receipt shows the oil change includes a 33 point inspection, but I didnt find the results of the inspection, thus 4 stars instead of 5.They were fast and friendly, I will return. I would like to receive the results of the inspection.

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Name: R** D********
Date: 2017-03-28 18:58:44
Rating: 4
Comment: Helpful, friendly technicians and reasonable service cost.

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Name: N P
Date: 2017-03-15 17:06:33
Rating: 5
Comment: Outstanding service, were even nice enough to drive me home when I needed urgent repairs.

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Name: T** M*****
Date: 2017-02-15 21:33:43
Rating: 4
Comment: Great job!

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Name: J******* L******
Date: 2016-12-28 17:43:20
Rating: 5
Comment: If you are looking for an honest place with the best prices and customer service, Howell Auto Lab is definitely the place to take your vehicle!! Mike is an awesome guy and his crew go above and beyond to help their customers in need!! They will continue to have me as a customer!

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Name: L**** L****
Date: 2016-12-26 15:52:08
Rating: 5
Comment: Excellent service! I will definitely be going back to Auto Lab for my future repairs.

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Name: K*** B********
Date: 2016-11-18 22:17:30
Rating: 5
Comment: Our family brings all of our vehicles to the Autolab in Howell. Everytime we are treated with respect and honesty. The crew and managing staff always make sure my wife and I are leaving in a safe vehicle. We always support local businesses and enjoy having quality shops like this one to take care of use even in emergencies. Everything from our transmission to my Diesil truck to putting a suspension lift and wheels and tires on our new jeep. No problems and no complaining, they just got the job done within our budget.

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Name: D******* 9*
Date: 2016-11-17 23:56:38
Rating: 5
Comment: Mike was great, the work was done quickly. Id go back again.

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Name: R**** M**
Date: 2016-10-19 02:52:35
Rating: 5
Comment: Ive had two really great experiences here; and will continue to come here first for all of my vehicles needs. I found them to be honest and best the prices of other shops in town.

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Name: j********
Date: 2016-08-20 03:49:23
Rating: 5
Comment: Loved the customer service the two guys working Wednesday evening were awesome and willing to stay over and help get my car back up and running!! After a long day it was great to experience how nice and welcoming they are here definitely will be my go to place from now on!!

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Name: m********
Date: 2016-07-14 14:20:46
Rating: 5
Comment: Great service! Use for all my car needs! Thank you!

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Name: N*** C****
Date: 2016-05-25 15:13:09
Rating: 5
Comment: Awesome! quick, friendly, helpful and competetive prices.Thanks Mike!

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Name: C**** H******
Date: 2016-05-23 21:23:18
Rating: 5
Comment: Great service! Helped me save money on my repair! Got me in same day!

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Name: A***** K*
Date: 2016-05-20 21:23:27
Rating: 5
Comment: Fast service, was able to diagnose an oil leak and fix my car in the same day. They showed me exactly what was wrong with my car and gave details on how long it would take. They also gave me a shuttle ride home while they were fixing my car which is great.

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Name: L*** R****
Date: 2016-05-10 21:56:27
Rating: 5
Comment: I needed brakes and went to the dealership. When they told me the cost, I was floored. I asked on Facebook if that was normal. A friend suggested I talk to Mike at Auto-Lab. I called, and he gave me a MUCH more reasonable price. When I went in, they even showed me my brakes, which the dealership does not do. I will be using this company for future auto needs.

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Name: A**** U****
Date: 2016-05-02 12:28:13
Rating: 5
Comment: I cant say enough good things about Mike and his amazing crew here at Auto -Lab in Howell, MI. I was 2,000 miles over & had to get my mom to the airport by 9, the guys opened up shop early for me to get my oil changed in time for me to pick her up! He also hooked me up with the correct oil for my car even though I was using a free oil change coupon!! Amazing people and amazing service! Everyone go here!

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Name: D*** A*****
Date: 2016-03-22 12:45:55
Rating: 5
Comment: Good experience. They fully explained what repairs were needed on my car, and the quotes they provided were competitively priced. The oil change was quick.

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Name: D**** D******
Date: 2016-02-26 21:46:58
Rating: 5
Comment: I brought my 03 Ford escape in for 2 exhaust leaks at 4pm on Friday, and the guys pulled it right on and got to work on it. They did a great job and gave me a great price to do the work. I was out by 5 PM and on my way.

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Name: S***** O******
Date: 2016-02-16 20:43:02
Rating: 5
Comment: Very good service. Did not have to wait long.Def. will go back!!!

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Name: S*** w*** M*** S**********
Date: 2016-02-15 16:43:07
Rating: 5
Comment: We are parents in Northern Michigan and our son is a student in Ann Arbor. My son brought his used car to Auto-Lab and Logan was able to work with us and communicate to us via phone regarding car repairs. They got the job done within a day and were very friendly and professional. We felt confident working with Logan and will certainly use his business again in the future.

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Name: G***** B******
Date: 2016-02-01 19:16:10
Rating: 5
Comment: I researched my problem before I took my car in to see Logan & Mike. Logan nailed exactly what I saw as a problem but have no time to fix. He finished it in one day outstanding Logan thanks!

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Name: R***** L********
Date: 2015-11-25 15:00:51
Rating: 5
Comment: Very honest, efficient, and reasonable. Great group of people to work with, they have my future business. Thanks!

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Name: M****** B***
Date: 2015-10-26 22:00:38
Rating: 5
Comment: Made an appointment online and they called within 30 minutes. They were able to get me in and out on the same day. The guys at Auto-Lab did their job, and unfortunately, it ended up costing more than I would have hoped. But it was honest service, affordable, and I had my car back quickly. Cant ask for much more than that. Thanks to Logan and all the guys at Auto-Lab.

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Name: K**** R***
Date: 2015-10-26 16:42:17
Rating: 5
Comment: The guys at Autolab have worked on all of my vehicles and I trust them to offer great service at a very competitive price. Thanks guys!

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Name: T****** S*********
Date: 2015-10-03 17:55:55
Rating: 5
Comment: I took our car in for a broken exhaust and muffler, and they did excellent work! They even gave me a discount and an oil change. Mike was very helpful and professional. Everything was done in a timely manner. Very happy!

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Name: D***
Date: 2015-07-25 22:27:36
Rating: 5
Comment: My first visit to Howell Auto-Lab was last week and I wanted to say thank you to Andy, Mike and other staff for getting me in on short notice and staying over to take care of the problem with my exhaust. Top notch work at a very reasonable price. Wouldnt hesitate to go back or recommend them.

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Name: k**** w***
Date: 2015-05-11 14:53:32
Rating: 5
Comment: First time going to auto lab and I absolutely loved it. The owner and staff were great. They took care of my car in a fast, timely manner. And the price wasnt bad either!

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Name: B**** D****
Date: 2014-11-18 18:14:22
Rating: 5
Comment: The workers there are very polite and patient and courteous and very good about giving estimates!!!! Highly recommended.

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Name: S****** L*******
Date: 2014-11-09 19:08:46
Rating: 5
Comment: Took car in for what I thought would be a vacuum leak test, but turned out to be something else entirely. Their master mechanic Herb was honest and straightforward when taking me into the bay and physically pointing out the problems to me, and providing an explanation. I was able to make use of their free shuttle service to take me home rather than inconveniencing anyone to come and pick me up. I will be picking my car up when they finish working on it, and will give additional feedback at that point.11/9: Vehicle was done same day. Really liked the 10% off for leaving a review. The things that they replaced did not fix the problem, will need to take the car to get looked at again.

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Name: T**** Y****
Date: 2013-09-29 20:10:45
Rating: 5
Comment: Very pleased with the service, Steve was honest with me, even took me back in the shop and showed me my brakes, I will continue going back for all my automotive needs, Thanks AutoLab and Thank you Steve.

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Name: C**** Z****
Date: 2012-12-13 19:11:29
Rating: 5
Comment: I purchased a Groupon from Auto-lab for my Daughter who lives in Howell to help her in the maintenance of her vehicles. I have over 40 years of experience in Automotive repair and I was very impressed with how they took care of my daughters vehicles. I told my daughter that these are honest hard working people that have won my trust. I do recommend taking your vehicle to the Howell Auto-Lab.

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Name: C******** E***
Date: 2012-05-25 23:07:07
Rating: 5
Comment: They quickly determined the problem and was able to get the part for it and fix it right away. Very reasonable price. Professional and courteous service. The manager and employees are the best!