Auto-Lab Complete Car Care Center of Southgate

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Name: B**** S****
Date: 2023-06-15 22:30:00
Rating: 5
Comment: Extremely thorough, honest, and informative mechanics. Only place I’ll take my truck.

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Name: G******* S****
Date: 2023-05-28 22:49:57
Rating: 5
Comment: I have been going to auto lab for about 5 years now. They do a good job everytime . Me and my wife have been bringing our cars here for many years.. if you looking for a mechanic you can trust to tell you the truth each and every time .Update memorial Day weekend 2023.Still the best auto mechanic place Ive ever been to they are very knowledgeable they take care of business and most importantly they tell you the truth You may think its a big job and then theyll say hey its really this and it may save you a thousand bucks if you understand what Im trying to say. In these days and times its rare to find a real shop that will tell you the truth thats a big deal for me these guys are all right and I will continue to do business with them for many many years Thank you auto lab appreciate you guys.. I also have referred my mother and father-in-law to auto lab and my uncle.. Thank you Jason and John and all the technicians that work in the shop Thank you !

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Name: B*** D*********
Date: 2023-05-19 22:41:32
Rating: 5
Comment: Very honest people. Have been here numerous times to have work done on two different vehicles. Not only are they honest but very timely and reasonably priced.

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Name: M**** A*******
Date: 2023-01-11 23:26:24
Rating: 5
Comment: Great electrical work on my Mercedes E350! Had to jump every morning even with a new battery before going here, now its no worries when I open the door hoping for inside lights! Also saftey inspected and took care of some side lights for me. Great guys and know what they are doing with foreign vehicles!

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Name: N***** W****
Date: 2022-12-07 03:12:35
Rating: 5
Comment: John and Jason were both very helpful, the techs were able to diagnose the problem and fixed it according. I will definitely return in the future! Highly recommended!

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Name: A*** J******
Date: 2022-12-04 19:33:12
Rating: 5
Comment: Amazing place trust them with all my vehicles, very trustworthy and good work with a good price as well. They helped fix a trans issue another shop scammed me on.

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Name: g**** K***
Date: 2022-11-23 02:08:03
Rating: 5
Comment: These guys are awesome. Highly recommended!!!! Competent, Affordable, friendly and really went the extra mile for me. Thank you 🙏

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Name: D***** C*****
Date: 2022-11-21 20:38:14
Rating: 5
Comment: I was having an issue with my Jaguar and the place that had been doing my repairs could not figure it out. A friend told me to give these guys a shot. Thankfully I did. My car hasnt drove this well in a long time. A huge thank you to the whole team at Auto Lab!

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Name: G A*****
Date: 2022-10-06 19:24:04
Rating: 5
Comment: Took my Jag here after the first car shop I went to couldn’t find what was wrong with my car. Auto-Lab did a pressure test and discovered I had two leaks in the coolant system. You can only get these parts from the dealer, the dealer had one specific part on back order and didn’t know when they would receive the part (thermostat housing unit). John did some digging and was able to find the part online. It was a little more than the dealer but I had no choice. After receiving the part they had the job done in 2 days. These guys are honest, fair, and does great work.

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Name: W****
Date: 2022-07-31 21:27:14
Rating: 4
Comment: My sons vehicle broke down while picking his son up from summer camp. Auto-Lab came and towed the vehicle away the next day and had it diagnosed and fixed in about five days. The reason I had to give four stars and not five is because of the length of time it took to get the vehicle back. However, I understand that they are busy because they do a great job and are reasonably priced. I would suggest Auto-Lab for your repairs. Keep in mind it might take a few days, but they do a great job!

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Name: S***** B***
Date: 2022-05-31 22:59:31
Rating: 5
Comment: Auto Lab complete is my home Mechanic. Jason and John are excellent business men who dont give you the run around. The research each issue and presents you with multiple options. They are the best

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Name: R**** E
Date: 2022-05-07 17:10:55
Rating: 4
Comment: Took my car in for a noise when turning the wheel. They said new brakes and rotors $400 just for the front! Ok. Get it back, noise is still there. I will give the manager credit he rode with me 2xs and the noise was not there for him. He tried to see what was going on and fix it. Now my pads squeak so loud when I barely tap the brakes. EVERY SINGLE TIME! Its ear shattering. I figured it would last a min then go away- nope. If I have to actually hit them hard it will make everyone wince its so loud. I really wouldnt take my car to them again. Im not sure what they did but I know sonthing was not done properly. Im not a mechanic but Ive never had brakes this loud and squeaky. I think they just rushed. My car was done within a few hours I will give them that, they are fast!

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Name: T***** B****
Date: 2022-03-14 23:14:38
Rating: 5
Comment: They went waaaaay above and beyond!! Excellent services and staff. Definitely my go-to for any auto work needed

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Name: W** P** L***
Date: 2021-08-15 23:06:46
Rating: 4
Comment: I have been here for repairs at more than five car repair shops!Peter used to deliver food and knew ten car repair owners.Every car repair shop has their strengths.My second-hand car was repaired here before. They knew me and they always repaired it very quickly. There was a problem with the AC fan. One day my car had an unstable idling speed and it cost thousands of dollars to repair. A lot of money.Not long after, I found that I couldnt pick up the speed. I went to a friends garage elsewhere, and it only cost less than 200 US dollars to repair!As for my wifes car, it leaked oil last time and I spent a lot of money to repair it. Not long after, my wife started driving and the brakes completely failed!Fortunately, she pulled the handbrake. I called AAA tow truck.Go to another shop to repair the brake oil leakage problem, and thenMy car repair friend asked me to sell my wifes car to the garage for $600, and I bought her a brand new SUV.This car manufacturer needs to work hard, enrich its professional skills, and be more careful!The owners service is great! Four stars.But I apologize, only Samsung can repair the car.From now on, I have excluded the car factory here.

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Name: K******** G*****
Date: 2021-06-08 21:34:34
Rating: 5
Comment: Helpful Knowledgeable Reasonable.

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Name: H**** B****
Date: 2021-05-20 02:52:46
Rating: 5
Comment: Great service short notice and made it happen! Above and beyond customer service.Friend recommended and so will I, very happy will be back for any and all vehicle work. Thank you

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Name: N**** L****
Date: 2021-05-07 14:50:25
Rating: 5
Comment: Have dealt with them for a number of years.always kind helpful ,trust them .

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Name: B****** W****
Date: 2021-03-11 23:24:57
Rating: 5
Comment: Very awesome shop, I did a drop off no appointment and the guys got me in and out very quickly, Huge shout-out to these guys, they are always on point, keep you very well informed of the process of mechanical repair Ive used them two times now and dont want any other shop to work on my truck. A+++ work and professionalism. Thabks John and Matt for the hard work very much appreciated 🤙🏻🤙🏻🤙🏻

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Name: M*** M******
Date: 2021-02-22 20:36:14
Rating: 5
Comment: These guys were great on my custom van. I would choose them over my Chevy dealer any day. Quick on the lift, great communication and problem resolved with a reasonable price. Thanks!

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Name: J*** P****
Date: 2021-01-27 14:45:34
Rating: 5
Comment: Super professio al and fast service

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Name: J**** F********
Date: 2021-01-15 04:46:50
Rating: 5
Comment: After dealing with the dealership, I found a lot of comfort doing business with the guys at Auto-lab. They are honest, hard-working people who do great work. I would highly recommend them to anyone looking for a shop to take their car.

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Name: K**** G******
Date: 2020-12-01 22:54:38
Rating: 5
Comment: I didnt have any problem. I was happy to make an appointment and get in when it was that time. I didnt have a problem with the prices because I didnt check the prices elsewhere.

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Name: J****** O****
Date: 2020-11-10 20:00:49
Rating: 5
Comment: After going to multiple dealerships and shops over the last year in regards to my check engine light I’ve had my engine and generator replaced. Right when I get home the check engine light comes back on. Every. Time. I have a hybrid Malibu so it’s a bit complicated and not even the local Chevy dealership could figure out what the core problem was. They have all even said they did a safety diagnosis on it too. John and his team here figured out the problem quickly(hybrid fan) and then with their safety check were able to let me know about the other issues my car has and I’m what order of importance to address them. They worked with my after market warranty company, they even were going to get ahold of them to help me get a rental car through the warranty too. John kept me up to date with the entire process, spoke to me respectfully even though I’m a female unlike the other dealerships like the auto-lab in canton. They save me money and time, and who knows how bad things could of gone if they didn’t catch everything they did with my car. I will always come back here for any repairs with this car and future cars. Highly recommended them!!!

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Name: K**** S****
Date: 2020-11-02 22:30:38
Rating: 5
Comment: Love this place very professional, doesnt try to sell unneeded work, quick, knowledgeable

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Name: R***** R***
Date: 2020-10-31 18:29:20
Rating: 5
Comment: Great people and great service! Would recommend this place to everyone.

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Name: B*** H****
Date: 2020-10-27 18:01:58
Rating: 5
Comment: Awesome fast service

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Name: G************
Date: 2020-10-07 16:49:31
Rating: 5
Comment: Always takes care of the problem, I bring my own parts and my repairs are done quickly. Does a full inspection and offers recommendations after service too.

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Name: S******* W******
Date: 2020-09-24 11:28:12
Rating: 5
Comment: They did great job on my Lexus. I will be back John..thanks to mechanic that did the work..

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Name: G*** M****
Date: 2020-09-23 20:02:19
Rating: 5
Comment: They were very professional and the price i was quoted is what I paid and it was the lowest I found. Very pleased with the service.

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Name: K**** S*****
Date: 2020-09-22 23:15:36
Rating: 5
Comment: Everyone at Auto-Lab is wonderful! Jason, Kubi & John upfront keep the work comin for the guys in the back. Sarge always works on my car and I will never have another mechanic. Jose, Josh and Matt round out the best shop in town.

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Name: D****** P******
Date: 2020-09-16 13:28:03
Rating: 5
Comment: These guys are great!!! Theyve repaired and maintained big and small items on my car and I know their work will always be perfect. Theyre very efficient and always explain what theyre going to do and have my car back to me when I need it. I wouldnt go anywhere else

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Name: D***** E******
Date: 2020-09-06 01:40:02
Rating: 5
Comment: Great work and fair pricing. Everyone is so courteous .

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Name: G***** Q*****
Date: 2020-09-01 18:29:02
Rating: 5
Comment: My dad takes his jeep there when he needs it fixed. Good service & good customer service. Jason & John are great.

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Name: A**** M*****
Date: 2020-08-10 22:19:45
Rating: 5
Comment: Awesome place. Took my thoughts and concerns about my Avenger into account, kept me updated on what needed to be done. My only complaint is the size of the parking lot, especially with how busy they can get!But hey, a busy auto shop is a good sign imo! I highly doubt Ill be going anywhere else for work on my Car!

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Name: C**** N
Date: 2020-08-10 19:57:15
Rating: 5
Comment: Had some crazy electrical problems. These gents did a awesome job.I was also impressed with the care and speed of the work done. Thanks Auto Lab!-Corey [dodge caliber]

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Name: C**** W*******
Date: 2020-06-11 22:19:46
Rating: 5
Comment: Great job on fixing air conditioning in my truck

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Name: H****** S*********
Date: 2020-02-26 14:50:09
Rating: 4
Comment: Pleasant experience, they do tend to be a little pricey but you know your getting what you pay for.

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Name: A***** S****
Date: 2020-02-07 20:09:26
Rating: 5
Comment: AWESOME!!!! They were so quick and also honest with me which ended up saving me almost half the amount I was originally going to pay. They literally took my car and had it done the same day. They were super prompt and professional.

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Name: S******** C***
Date: 2020-02-04 01:14:35
Rating: 5
Comment: Mike & the guys are the BEST. Only shop I use unless its something they can not do. Very professional and fast!!!!!!

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Name: D***** T****
Date: 2020-01-24 16:19:29
Rating: 5
Comment: Always and Forever!! I been working with the shop for many years. I would recommend this auto shop to anyone who wants to have a trusted mechanic. I drive alot for work and trust the shop with my well being on the road. Friendly, fair and understanding to time. I will never go anywhere else!!! Just ask for Mike or Jason two great guys...

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Name: J**** G******
Date: 2019-08-14 12:56:30
Rating: 5
Comment: Auto lab is around the corner from my house. The shop opens at 8am but Mike is always there early. Every time we have a problem he takes care of my husbands car and my truck. Mike will let you know exactly whats wrong and the best/reasonable option to fix it. Service and customer service are exceptional!! I would highly recommend Auto-Lab to anyone!

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Name: E**** M*******
Date: 2019-07-20 10:05:35
Rating: 4
Comment: Mike is very upfront about service needed to be done. Gets work dont in a timely manner. Rather then waiting days with other shops. Customers bad review at bottom by marcos. was actually my vehicle they worked on. Marcos just had difference of opinion on service needed to be done. But overall i would recommend Them for doing repairs... They will work with you to get ur vehicle fixed properly ...

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Name: L*** E*******
Date: 2019-07-19 19:43:19
Rating: 5
Comment: MIKE IS AMAZING!!!!!!! He is always extremely honest and helpful when it comes to fixing any issues. He’s super generous and one of the smartest people I’ve ever met when it comes to working on cars. If I could give this place 10 stars I would!!!!!!

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Name: C***** H********
Date: 2019-04-22 19:31:51
Rating: 5
Comment: The guy at the front, Mike I think is very friendly and helpful. They dont fix fake problems like other shops!!

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Name: J***** F*******
Date: 2019-04-11 23:01:24
Rating: 5
Comment: I have gotten two alignments done here on my vehicles and both times I was impressed by the way this place is ran.

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Name: A***** V*****
Date: 2019-01-28 17:07:17
Rating: 5
Comment: Highly recommend this place for any work needed done to your vehicle. Quality work and Mike is the man for the Job!!

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Name: G****** S****
Date: 2018-12-04 14:34:55
Rating: 5
Comment: Great service ,immediate response and friendly.Very please with my experience.

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Name: m*** v*****
Date: 2018-07-19 21:36:14
Rating: 5
Comment: Got Complete Brake job , done as I waited. Friendly front desk staff, clean waiting room for customers. Fast service at a reasonable price. I will take my vehicle here on a regular basis, and recommend it to anyone else.

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Name: j*** H******
Date: 2018-06-02 21:08:30
Rating: 5
Comment: Mike and crew did a amazing job on my truck! I will only take my truck here! Very friendly down to earth people!

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Name: R***** W****
Date: 2018-04-18 20:24:25
Rating: 5
Comment: Super friendly and helpful staff. Very quick service. Good warranty. I most appreciated that they took the time to explain to me in clear detail why my car wont run and why it needs a particular part or service before we agreed to anything. Then explained about the health of other parts of my car and what needs service next.

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Name: M***
Date: 2018-02-14 14:58:29
Rating: 5
Comment: I normally don’t write reviews but I felt obligated due to the fact of how impressed I am with this place. I’ve had a lot of bad experiences with mechanics and Auto Lab fixed that problem immediately. They are all really great and trustworthy people that will get the job done right and put your mind at ease. I would recommend them to anybody. 5 stars, great job guys!

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Name: S***** M******
Date: 2018-01-19 00:54:18
Rating: 5
Comment: My car had a horrible wobble. I was unsure what the problem was. I was thinking it was a wheel bearing an I took it in for them to see what the problem was. They called back an told me my tires were shot. They offered me a very good price. Without a warranty but good price. The wobble is gone. My car drive amazing. Im happy. Will return back for sure. Thank you all.

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Name: F**** E******* D*
Date: 2017-12-28 19:55:26
Rating: 5
Comment: Very pleased with the service and cost. Good folks to deal with. A++++

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Name: k***** j*****
Date: 2017-09-06 22:14:33
Rating: 5
Comment: Awesome shop ! They took time to go through and find the root of a brake issue . Kind enough to give me a ride home and back while to the shop . By far the best mechanic shop Ive found . highly recommend . (Thanks guys !!)

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Name: C***** H********
Date: 2017-06-14 22:49:46
Rating: 5
Comment: The staff is friendly and nice. The work is top notch and Mike at the front desk is very nice. They will be my go to garage!!

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Name: B********** I**
Date: 2017-06-14 18:29:35
Rating: 5
Comment: IMPECCABLE SERVICE!!!! Honest, efficient, affordable...I could go on, and on about the southgate auto lab team! Mike was fantastic!! His knowledge, and patience was beyond wonderful! Brian did a great job getting my car back on the road not only quickly, but to be safe for my family! I cant thank them enough for the honesty. I will continue to use them in the future, and look forward to telling all of my friends about how great this shop is! Keep up the good work guys!!! This girl will forever be a loyal customer of yours!

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Name: M****** C****
Date: 2017-04-29 12:23:03
Rating: 5
Comment: Mike and his staff are an A+ in our book! They take care of the customer like no other shop. Dont be fooled by impersonators. Autolab is like the terminator and Ill be back and you will too. Thank you autolab and thank you Mr. Mike.

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Name: j**** a**
Date: 2017-03-13 18:53:12
Rating: 5
Comment: Honest people you definitely want to take you car to fix there

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Name: J***** C****
Date: 2017-02-02 21:52:11
Rating: 5
Comment: My husband and I have been customers here for years...they are always quick, honest and reasonably priced...and the eye candy working there is just a plus...lol!!

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Name: m*************
Date: 2016-12-07 17:49:35
Rating: 5
Comment: Honest, fast, efficient, fairly priced. This is all you could ask for in an auto shop. Travis and team are amazing!!! I will never go elsewhere and drive all the way from Royal Oak for service.

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Name: J***** N******
Date: 2016-11-21 17:18:51
Rating: 5
Comment: If you want it done right the first time, come here. If your looking for outstanding and most of all HONESTY then Travis and his crew are the best bunch of mechanics in the DownRiver area. I have never once felt mislead or mistreated in my time here which is more then can be said for any other place DownRiver.

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Name: c**** H***
Date: 2016-10-21 12:18:40
Rating: 5
Comment: Had complete front end suspension redone & valve covers replaced. Travis and his crew did a great job. Truck is tight and running good. Thanks guys.

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Name: E**** M*****
Date: 2016-08-06 14:48:11
Rating: 5
Comment: Just want to thank the guys at Autolab for fixing the exhaust leak and replacing the muffler so quickly. They were all very nice, and Im very happy to have a quiet car again that drives better too. Thanks again.

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Name: O* Z**
Date: 2016-06-13 10:16:32
Rating: 4
Comment: Honest people, they performed great job at my vehicle.

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Name: A*** W****
Date: 2016-03-28 20:18:21
Rating: 5
Comment: I will definitely be back. They have done work on two different vehicles of mine and I am completely satisfied with every service Ive had done by them. Not once did I ever wonder what was going on with my truck. They get an A+ in communication. I would recommend them to anyone.

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Name: M**** S**********
Date: 2016-01-20 14:15:01
Rating: 5
Comment: I took my 2011 Durango here. It had some electrical bugs and was acting funny. They took care of me in an hour for a nominal fee. I was so happy with them I brought my 1971 Chevelle SS and had it gone thru from front to back. Travis and Jason are wonderful. Honest excellent service at a affordable price. My family and I feel safe in our vehicles because of them. Choose them and you will not regret it.

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Name: K****** H*****
Date: 2015-11-19 21:21:58
Rating: 5
Comment: Travis and his Staff did a excellent job on 2 of vehicles. I Thank You for getting me right. Now we have 2 down, 1 to go... Great work

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Name: D** G*****
Date: 2015-10-16 17:10:29
Rating: 5
Comment: I am so pleased with these guys at Auto Lab!! They are so honest in diagnosing your vehicle. My van was leaking oil and it turned out that the filter that they had installed 2 weeks previously had a small pin hole which was causing the oil to leak and cause it to smoke like crazy! Now they could have been dishonest and said it was due to a bad head gasket or oil pan gasket and charged me through the nose like some of these other car repair shops. Travis at Auto lab and all the other mechanics there are the best honest mechanics around!! I will never go to another repair shop as long as they are in business!!!!!!!!!!!!

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Name: w***********
Date: 2014-09-18 14:23:02
Rating: 5
Comment: Great service, took my car here because bell tire couldnt do the job correctly. They said it was a real easy fix so they didnt charge me. I will be taking my car back here for all of my maintenance.

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Name: A*** D****
Date: 2014-03-12 14:16:16
Rating: 5
Comment: We have used AutoLab in Southgate now for over a year for our fleet maintenance. We run 8 vehicles and trust Jason and Travis and their technicians to take care of our vehicles issues. Even better, my wife feels comfortable dealing with them too! You guys are a great partner to due business with!Sincerly,Adam GrewePresident, AG Property Services

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Name: R***** H******
Date: 2014-03-05 17:41:18
Rating: 5
Comment: I am very well satisfied, With their work they are good mechanics the best around.