Auto-Lab Complete Car Care Center of Gaylord

category: Auto repair shop, Auto tune up service, Brake shop, Car repair and maintenance service, Mechanic, Oil change service
address: 108 Commerce Blvd, Gaylord, MI 49735, United States
Phone: +1 989-705-1566
Monday8 AM–5:30 PM
Tuesday8 AM–5:30 PM
Wednesday8 AM–5:30 PM
Thursday8 AM–5:30 PM
Friday8 AM–5:30 PM

rayting: 4.5
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointment required, Appointments recommended,
Payments: Credit cards, Debit cards, Credit cards,

Name: j**** b********
Date: 2024-02-18 16:51:31
Rating: 5
Comment: Had my truck in there for an alignment issue, didnt fix it right the first time so they did it the second time for free. Andy was very good to deal with...

Name: C H
Date: 2024-02-10 18:41:08
Rating: 5
Comment: Took my BMW in on a Thursday morning, had a diagnosis by the evening and part fixed by Friday evening. Communication was great, staff was patient and professional.

Name: J*** S****
Date: 2024-02-07 02:41:34
Rating: 5
Comment: In and out in 35 minutes. Great service! Oil change. I will return.
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Name: J***** K*********
Date: 2024-01-31 13:04:47
Rating: 5
Comment: Great service and they do really good work. These guys catch what other shops miss and don’t try to fix extra things just to charge more. -Josh is the best!

Name: K***** W*****
Date: 2024-01-12 01:55:48
Rating: 5
Comment: Great service. Best place in town to get a reasonable price on all your auto needs. Very respectable and personable people. Dan helped me and was very kind, funny, and helpful. He made sure I got the best service at a great price. Very happy I came here and will be recommending it to all.

Name: K**** S******
Date: 2023-11-30 17:59:22
Rating: 5
Comment: They did a very straightforward and honest inspection of a used car for me. Much appreciated and worth what I paid. Honest and decent people. They also got me in on short notice. Great experience.

Name: r***** d*****
Date: 2023-11-28 18:19:50
Rating: 5
Comment: Russ and staff were caring helpful and so kind. They went out of their way to help me in anyway and made me feel cared about. I will recommend them to anyone!

Name: S***** W*******
Date: 2023-11-21 14:30:04
Rating: 5
Comment: New resident to Gaylord. They went above and beyond with their service. Will definitely do business with them in the future.

Name: P******* A****
Date: 2023-11-08 09:50:50
Rating: 5
Comment: I take my car out to these guys for any work I have. They always take good care of me.

Name: d***** l****
Date: 2023-10-22 00:33:57
Rating: 5
Comment: Ok, I’ve been slow to post my review but here it is. Andy and his crew are very helpful with all of the services they offer. They are honest, and do not sugarcoat any of the details involving the repairs required to your vehicle. Very knowledgeable and thorough. Looking forward to having them keep mine and my family’s vehicle running safely down the road.

Name: J*** h***
Date: 2023-08-16 19:31:26
Rating: 5
Comment: Awesome service! Andy and his team took care of my auto repair needs. Would recommend them highly for service and above all their honesty! Great communication too…

Name: E* E******
Date: 2023-08-14 19:15:46
Rating: 5
Comment: Andy is a good dude dont care what his mechanic Joe says about him.

Name: M******* A******
Date: 2023-07-17 18:40:38
Rating: 5
Comment: Have been here twice and Andy was very helpful and patient explaining how they would do an inspection first to find out what’s wrong and let us know what needs to be fixed, what should be fixed soon, and what we should keep an eye on for the future. Very forthright and honest approach which, after dealing with many mechanics who fix things that didn’t need to be fixed and tell you when it comes time to pay, was very relieving. Great experience through and through

Name: T** s********
Date: 2023-06-29 00:53:16
Rating: 5
Comment: Great service, amazing staff and great pricing! A must of you live in the Gaylord area!!

Name: R*** S********
Date: 2023-04-22 18:51:36
Rating: 5
Comment: Best shop in town for auto repair. I use them for my own vehicles and refer many other to them, they help and serve their customers. Top Notch!!

Name: R**
Date: 2023-03-07 02:25:44
Rating: 5
Comment: I brought my Town & Country in for an alternator and wheel hub bearing replacement. Andy is an excellent honest mechanic. Got me in same day and the work was completed same day. One of the best mechanics in Gaylord!

Name: P*** P*******
Date: 2023-03-02 15:50:31
Rating: 5
Comment: New to the area, Andy and Autolab folks gladly took in our old 2004 Saturn Ion and 2013 Honda Civic for synthetic oil changes and diagnoses the next day. They correctly investigated engine checklight faults on the Saturn and alertly noticed cracks in the wornout rubber drive belt of our Honda! WELL DONE! I recall my summer gas station job as a teenager over 50 years ago, when a GATES Rubber Company rep awarded me a silver dollar collection for one of few to spot his wornout belt on his car after I had checked his oil. In short, whatever age car you drive in, I trust that the Autolab folks will do an outstanding job. THANK YOU FOLKS.

Name: J***** Z****
Date: 2023-02-12 04:41:31
Rating: 5
Comment: Must be better than Affordable auto. Had 1800 in repairs done there.towed 3 times,and 500 4 tows .Thank God 4 his help.Since Im a 67 yr old disabled veteran who has a Disabled daughter and cant afford to take care of himself. Let alone his daughter.Great town,state,country weve become huh dems.

Name: A***** W*******
Date: 2023-02-01 23:12:46
Rating: 5
Comment: Super helpful bunch of guys at the shop! Went above and beyond to get my car issues fixed stat!! Highly recommend!!

Name: C******
Date: 2022-12-19 16:54:51
Rating: 5
Comment: Fair pricing, quick service and great atmosphere.

Name: J*** R******
Date: 2022-12-15 14:15:05
Rating: 4
Comment: Always pretty timely, mostly friendly, professional employees. The young lady spoils my dog with treats usually, shes super friendly and shes good looking 😏

Name: A***** K*******
Date: 2022-12-08 02:01:04
Rating: 4
Comment: Fair pricing and good workmanship.

Name: T**** L****
Date: 2022-12-07 21:51:59
Rating: 5
Comment: I have always had great service here.

Name: T** L****
Date: 2022-12-07 21:49:19
Rating: 5
Comment: Great work and the work was done quickly so I wasnt without my car for long.

Name: A**** W************
Date: 2022-12-07 21:48:46
Rating: 5
Comment: Have had my jeep in for several services. Ive dealt with the sake mechanic each time, he does great work. Communicates well, especially if the vehicle needs to sit due to waiting for parts for example. Explains well what is happening, etc. Highly recommend!

Name: E***** O*****
Date: 2022-12-07 21:47:12
Rating: 5
Comment: Had some break work done, quick and to the point. Thanks!

Name: D**** M*****
Date: 2022-12-07 21:35:14
Rating: 5
Comment: My son has had repairs done and they were professional and knowledgeable..

Name: E**** J*****
Date: 2022-12-07 21:31:32
Rating: 5
Comment: Ive had several vehicles serviced here by Jericho and will continue to do so so long as he works here. His communication and work speaks for itself. Everything from engines to tires he will get you taken care of the right way.

Name: C** H****
Date: 2022-12-07 21:30:41
Rating: 5
Comment: Great p

Name: P*** K******
Date: 2022-09-20 11:31:18
Rating: 5
Comment: If you show up at their shop with a box of Cops and Donuts donuts, youll be treated like royalty and moved to the front of the line. Great bunch of guys with great attention to detail.

Name: M**** B******
Date: 2022-08-30 16:54:13
Rating: 5
Comment: I’ve gone to Andy for years for a multitude of things o can’t handle on my own. He has always been very professional with everything I’ve had to deal with. Even if I have a simple question for something I’m working on at home he always takes his time to explain something even if it’s over the phone. I have no negative feedback, I’ve taken vehicles to him to be inspected before I buy them, I took my Audi to him to get a new clutch put in, and without hesitation. Sometimes he might cost a little more than other shops in town but you “pay for what you get” and I’ll gladly pay a little more for something that’s going to last longer. Thanks Andy you’re a great guy and next time I can’t handle it on my own I will gladly bring it to you.

Name: A***** K*****
Date: 2022-07-13 21:01:30
Rating: 5
Comment: Ever since I bought my car I have only received amazing service from these guys. They are always on top of everything to keep my car in top shape. Even when a part they replaced wasn’t good, they would come in clutch and go above and beyond to replace it.

Name: A****** S****
Date: 2022-07-06 15:29:44
Rating: 5
Comment: Just want to say I think autolab is the best place in Gaylord Andy & Dan. Is an amazing guys very informative of what they know, they got my service all the time

Name: B*** M
Date: 2022-04-15 10:43:59
Rating: 5
Comment: Honest great people there would suggest.

Name: a**** k***
Date: 2022-04-03 16:25:18
Rating: 5
Comment: Only place Ill go from now on.

Name: D*** W*****
Date: 2022-03-31 18:42:47
Rating: 5
Comment: Great guys vert professional

Name: M*** C******
Date: 2021-12-16 14:06:51
Rating: 5
Comment: Very professional and knowledgeable definitely recommend

Name: I** M*************
Date: 2021-11-09 15:13:01
Rating: 5
Comment: I love the professionalism of Auto-Lab and that is here in Gaylord.

Name: C**** W*****
Date: 2021-09-18 06:22:23
Rating: 5
Comment: Good, honest people. I needed a new muffler, they dont have a specialist for exhaust so Andy referred me to another business in town. I appreciate the honesty and that they didnt try to fix what they didnt know about. & This place is always busy.

Name: M******* M******
Date: 2021-07-18 14:03:48
Rating: 5
Comment: Excellent! Very helpful and expedient.

Name: P**** D*****
Date: 2021-06-10 22:34:34
Rating: 5
Comment: Great place for car repairs. Andy very knowledgeable.

Name: M**
Date: 2021-04-26 20:47:20
Rating: 5
Comment: The owners is extremely friendly and seems genuinely interested in doing things the right way for the customer.

Name: D**** M****
Date: 2021-03-11 21:57:40
Rating: 5
Comment: Fast friendly and super service!

Name: C*** D******
Date: 2021-01-06 14:36:38
Rating: 5
Comment: They are great and very friendly. Communication was great and price was awesome. Quality work performed at a quality price and very trustworthy. Will continue to take my vehicles there if I need to.

Name: J**** l*******
Date: 2020-12-02 21:39:35
Rating: 5
Comment: Thanks Andy and Charlie keeping my van on the road.

Name: C*** C*******
Date: 2020-11-19 21:36:41
Rating: 5
Comment: Stayed calm even though stuff kept getting messed up. Very good guys to handle business!

Name: K**** C***
Date: 2020-10-06 22:08:55
Rating: 4
Comment: Convenient and definitely well priced. Will definitely go back!!!

Name: S**** B********
Date: 2020-07-22 01:57:47
Rating: 5
Comment: We recently had to switch shops as our previous shop closed due to the pandemic. Andy explains everything thoroughly, and everyone is really friendly. Looks like we found our new shop!

Name: G** t* L*** i*
Date: 2020-07-19 21:29:04
Rating: 5
Comment: Great group of guys at this place. Was driving through gaylord and had a problem, they were very helpful and nice.

Name: M***** G*****
Date: 2020-07-10 14:44:49
Rating: 5
Comment: Andy and Charlie were super friendly, helpful and professional. 100% recommend.

Name: C****** K*****
Date: 2020-07-03 14:25:28
Rating: 5
Comment: Andy is a trustworthy and honest man. I wont take my vehicles anywhere else!

Name: j****** t******
Date: 2020-03-01 16:30:20
Rating: 5
Comment: Andy was amazing

Name: S***** S****
Date: 2020-02-18 14:26:20
Rating: 5
Comment: Andy is always a pleasure, fast professional service and hes honest.. It doesnt get better than that!

Name: J*** S*****
Date: 2020-01-31 16:55:00
Rating: 5
Comment: Excellent service and advice

Name: M***** T*****
Date: 2019-11-06 18:40:45
Rating: 5
Comment: Simply amazing, will be going back

Name: M**** N****
Date: 2019-10-24 17:54:44
Rating: 5
Comment: My family has been going to Andy for our car repairs for years. He has always been good to us and extremely helpful. He has always done quality work, and I trust that when he fixes my car, it will be done right.

Name: j* W********
Date: 2019-08-31 19:10:58
Rating: 5
Comment: Best local place to have car worked on. So kind, great people.

Name: M*** C*****
Date: 2019-08-17 00:19:29
Rating: 4
Comment: They have convenient hours of operation. They were prompt and communicative. I feel they were transparent about the work that needed to be done.

Name: J**** M***
Date: 2019-08-01 15:28:48
Rating: 5
Comment: Brake service front and rear. Quick, professional and courteous. Job well done.Jerry Mowl

Name: M**** C**
Date: 2019-07-10 17:16:08
Rating: 5
Comment: The few times I have been here the service has been great. Everyone is very kind and efficient. I know Im in good hands when I go to Auto-Lab.

Name: D***** C*** t****
Date: 2019-06-23 21:48:30
Rating: 5
Comment: Best place in town.

Name: D**** C******
Date: 2019-06-21 21:05:44
Rating: 5
Comment: Always excellent service and informative saves me money favorite place

Name: J**** H******
Date: 2019-06-20 16:43:08
Rating: 5
Comment: Phenomenal service! The owner is a fantastic guy that loves doing right by people. Definitely recommend to anybody and everybody!

Name: S**** L****
Date: 2019-06-04 23:27:25
Rating: 5
Comment: Great place to take your car or Truck, they take of you, they are very nice to customer, there price are very good, when they work on your car, they make sure they clean up after them self.there service is very good, I can tush Andy & Amy they are great people very nice.

Name: H****** W*******
Date: 2019-03-16 13:00:46
Rating: 5
Comment: I’ve been working with Andy and Amy at Auto Lab in Gaylord since I moved to Gaylord just over 4 years ago. I’ve always gotten great service and honest answers. They’ve gone out of their way to be helpful many times. All my repair work and maintenance has been top notch! I won’t take my vehicle anywhere else.

Name: i***** c********
Date: 2019-03-07 16:36:24
Rating: 5
Comment: Great reliable service took my vehicle in they did a $100 test to find where it was leaking oil and did not charge me a dime. To find where it was leaking.

Name: R** L*********
Date: 2019-03-05 15:12:55
Rating: 5
Comment: Excellent service always reliable I wont take my car anywhere else

Name: B**** B****
Date: 2019-02-22 15:45:47
Rating: 5
Comment: Great knowledge and service. Repeat customer. Easy online appointment setting. Definitely give them a try!

Name: B*** G
Date: 2019-02-16 07:35:38
Rating: 5
Comment: Andy and the crew are awesome! I took my car in for a wheel bering and he called and let me know that more work was needed. He showed me exactly what needed to be fixed right now. He also warned me that i will need to replace my tires soon. I will be returning here for all of my automotive repairs.

Name: t** h***
Date: 2019-02-15 00:29:01
Rating: 5
Comment: Best car care place Ive ever been too.Very kind and pleasant. They are not there to RIP you off. on the contrary he did wonderful work and cut my bill. And made me feel like I was a friend not a number. I recommend them to all who need car care.

Name: K W
Date: 2019-02-10 22:37:31
Rating: 5
Comment: Excellent service and work completed promptly. You wont go wrong having your vehicle repaired here. Now I have heat. Thank you Andy and Dan.

Name: C*** M*******
Date: 2019-02-07 01:17:31
Rating: 5
Comment: I feel great trusting my repairs to Auto Lab. They do great work, do as promised, honest and always willing to help you prioritize needs.

Name: w**** d******
Date: 2018-12-17 14:32:07
Rating: 5
Comment: FINALLY) I found a mechanic in northern Michigan Andy is a very honest and great technician I have had bad experiences until I walked in his door, he saved me a lot of headaches when others were trying to screw me ,what a smart man, thanks Andy you have a customer for life GREAT PLACE

Name: T*** J*******
Date: 2018-12-08 16:32:07
Rating: 5
Comment: Best customer service and more than reasonable rates! Keep up the great work!

Name: B** S*****
Date: 2018-11-28 00:51:44
Rating: 5
Comment: I would recommend Auto-Lab to anyone who wants mechanical work done right, and at a reasonable price. Andy solved a mechanical problem other shops couldnt find. Thank you again!

Name: S****** H*****
Date: 2018-11-24 18:33:46
Rating: 5
Comment: Id recommend Autolab to anyone! I first learned of them through my dad. Now I continue to use them! Andy is a genuine, caring and knowledgeable. I know I can trust my vehicle there. He will always take care of me! :) Support local and choose him every time! Reasonable prices too! 👏

Name: A********* R******
Date: 2018-07-27 18:51:41
Rating: 5
Comment: Our car broke down on the way up north, and the people at auto lab were so quick to help us on a Friday afternoon(especially Andy). Great customer service and honest staff. Would highly recommend.

Name: M****** F******
Date: 2018-05-23 20:13:13
Rating: 5
Comment: Great place.... Really took his time to explain everything that was going on. Glad i took the time to look and ask around Ill definitely go back if needed 👍

Name: M****** R********
Date: 2017-09-29 00:34:05
Rating: 5
Comment: Andy was kind enough to stay open after closing and help me out. I was traveling trying to get back to Minnesota . He diagnosed the problem, made sure the truck was safe enough to get me home until I could have my mechanic fix it.

Name: B**** R*****
Date: 2017-07-22 16:41:34
Rating: 5
Comment: Andy and everyone at autolab of gaylord were amazing. i brought in my ford diesel with numerous problems and Andy diagnosed it and got right to work on it. They had the truck done way faster than i had expected and the job was amazing. they went the extra mile to make sure everything was put back neatly. the price was great and they definitely met and exceeded my expectations. i wouldnt recommend anyone else in northern michigan.

Name: D***** C****
Date: 2017-07-11 23:51:25
Rating: 5
Comment: The people working here are amazing, extremely kind, diligent and fair with their pricing. They helped my family and me when our car gave out on us and got the work done immediately. I could not sing higher praises for them.

Name: J** N****
Date: 2017-05-14 23:40:12
Rating: 5
Comment: Andy, the owner, does good work and demands the same from his employees. Everyone there is friendly and courteous. Hi wife Amy runs the office and is a pleasure to talk to.

Name: D****** D****
Date: 2017-03-13 17:35:15
Rating: 5
Comment: I was up in Gaylord, broke down, and needed help. Andy was recommended by the local snowmobile shop, and with good reason. This guy and his entire staff are great. My vehicle was fixed before the parts delivery guy even left the building after dropping off my parts. I am going to make sure everyone I know from snowmobiling knows about this place A++++++++

Name: V****** M*******
Date: 2016-12-24 15:43:56
Rating: 5
Comment: Ive been going to Auto Lab of Gaylord for over 3 years since moving to MI. Andy has always taken care of my car, making sure I am safe on the road. He looks to save me money without lowering the quality of service. As a single mature woman, I wont go anywhere else. Just one visit with him and youll know he has your best interest at heart.