Auto-Lab Complete Car Care Center of Fenton
category: Auto repair shop, Auto electrical service, Auto radiator repair service, Auto tune up service, Brake shop, Car repair and maintenance service, Diagnostic center, Engine rebuilding service, Oil change service, Wheel alignment service
address: 16500 Silver Pkwy Suite C, Fenton, MI 48430, United States
Phone: +1 810-750-9000
worktime:
address: 16500 Silver Pkwy Suite C, Fenton, MI 48430, United States
Phone: +1 810-750-9000
worktime:
Day | Time |
---|---|
Monday | 8 AM–5:30 PM |
Tuesday | 8 AM–5:30 PM |
Wednesday | 8 AM–5:30 PM |
Thursday | 8 AM–5:30 PM |
Friday | 8 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
site: https://www.autolabfenton.com/
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Safeway Muffler LLC | Lake Orion Master Radiator & Auto Service | Freedom Auto Repair | South Street Auto Care | Ryans Auto CareName: J****** W*****
Date: 2024-01-23 13:30:54
Rating: 5
Comment: Top notch service!
Name: L**** P*******
Date: 2023-12-01 18:12:03
Rating: 5
Comment: My car got oil changed today at Auto-Lab of Fenton. It was very smooth and quick process. Had a great professional advise and service.Asked to check weather Tire rotation is needed or not? Surprisingly technician advised me not to do it since it was looking great as it is. I think this was very honest advise since they could have done Tire rotation and charged me for that.This people here, think about customers wallet not their profit. Is this not Great? It is.....I highly recommend this place!
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Name: J******* B*****
Date: 2023-12-01 18:08:22
Rating: 5
Comment: I have now had 2 repairs fixed at Auto Lab. They are knowledgeable & have fair pricing. I definitely recommend them.
Name: P******* M*********
Date: 2023-11-30 19:28:07
Rating: 5
Comment: They got me in and out in a very timely matter. They were very polite and courteous, and did exactly what I asked them to and now I have heat in my car. Thank you, Auto Lab Of Fenton.
Name: S***** M******
Date: 2023-11-30 13:20:35
Rating: 5
Comment: Always personable and on time. Been using them for years. Reasonable rates and goes the extra mile to get the job done.
Name: K**** M*****
Date: 2023-11-17 15:42:50
Rating: 5
Comment: I brought my car in hoping to get a check engine light looked at same day. I was not sure what to expect as there were several cars in the parking lot. They were able come out to pull the codes immediately. Within a couple hours, it was diagnosed, repaired- and they also fixed a wiring issue that was a separate problem for the initial one. Every single person was kind, respectful, and they explained things to be in clear terminology. They updated me regularly on their progress and I never felt rushed, pressured or like I was a bother. While I waited, I witnessed the same excellent care for all of the customers both in person and over the phone. I highly recommend Auto-Lab for your automotive work.
Name: D* C****
Date: 2023-11-16 13:17:11
Rating: 5
Comment: Listen…we can talk all day about how companies treat their customers like “family”. Well Brad and Kitty go beyond that…faaaaaaar beyond that!I’m not a Fentonite, as a matter of fact I live an hour away and am only in Fenton on business one day a week. So imagine the impact Brad and Kitty must have when people are singing their praises from COUNTIES away!Their service is impactful, their compassion is unmatched and the life experiences they bring to their relationships with us, their customers is above that of a family.Thank you Brad and Kitty for what you bring to your community, for what you bring to your customers and for the way you treat your fellow humans. 🥰
Name: G*** B****
Date: 2023-11-04 16:06:56
Rating: 5
Comment: Great shop great guys fixed my truck fast
Name: C****** P*****
Date: 2023-10-05 18:27:55
Rating: 5
Comment: HIGHLY Recommend this place, they go above & beyond, with not only care for the vehicle but also in EXCELLENT Customer Service, Ive been here twice, once was for a second opinion, after another shop had told me my vehicle needed a whole new engine, Auto Lab found that was NOT the case at all, I went from an original 8k estimate for a motor from the other place, to a $1700 repair from Auto Lab, they could have completely tried to upsell me, but they were SO Honest, I will now Only Trust Auto Lab with my vehicles, I sent my parents to them, after they had a similar issue with the same shop that I had, and Mike at Auto Lab, is actually going to bat for my parents, trying to make right, when the other shop completely took advantage of my parents on a fixed income, and the 2nd time I took my vehicle here for breaks, when it took slightly longer for the repair then they originally thought (Not Auto Labs fault), this was due to a major storm rolling through, it left me in a bad spot with my own business, not having my vehicle to make deliveries, Auto Lab again went over and beyond and one of their employees offered to loan his own vehicle to me for the day, till the repair was completed, which definitely, helped save me and my business that day, allowing me to continue Great customer service for my own clients. I cannot stress enough, how much I appreciate Mike and all the staff at Auto Lab, I have never trusted ANY auto repair shop, until now.Theyre the BEST! Thank You Again Auto Lab!
Name: L***** R***
Date: 2023-08-27 16:52:34
Rating: 4
Comment: The do a good job, but they are a bit pricey
Name: J******* S********
Date: 2023-08-17 11:46:22
Rating: 5
Comment: Amazing owners, staff and service!
Name: R**** N**
Date: 2023-08-16 20:30:11
Rating: 5
Comment: Parsons did an amazing job. He was super professional and kind. I will always come back here.
Name: C***** B*****
Date: 2023-08-16 20:25:48
Rating: 5
Comment: Parsons and the Auto Lab crew are life savers! Thank you for your amazing service.
Name: C**** B*****
Date: 2023-08-12 15:47:53
Rating: 5
Comment: Great job! I called an hour before close on a Saturday to see if they could look at a suspected brake line-leak issue. Brad got me right in and showed me the issue with the line. I will definitely be back and recommend this repair facility to my family, friends and business associates.
Name: A***** F*****
Date: 2023-08-08 12:28:07
Rating: 5
Comment: I was able to schedule a next-day appointment. Once I dropped off my vehicle, they were able to diagnose and repair the issue within 3 hours and did it correctly. They charged me a very reasonable price.
Name: C**** B*****
Date: 2023-07-25 14:18:43
Rating: 5
Comment: I found Fenton Auto Lab through a neighbor’s referral and glad I came. They are efficient, responsive and friendly!
Name: D** M*******
Date: 2023-07-25 13:10:41
Rating: 5
Comment: Have had my truck in here twice recently. They are always fair, friendly and fast. Thank you.
Name: G**** G********
Date: 2023-07-23 18:44:37
Rating: 5
Comment: Honest!!!! High quality serviceHave recommended to friends and they too are extremely pleased with the quality of service and pricing. All hometowns need an auto service that you can trust like this one.
Name: J*** M******
Date: 2023-07-20 16:53:35
Rating: 5
Comment: Auto Lab does excellent work and their pricing is fair. I trust them when it comes to the repairs that my car needs.
Name: K****** V***
Date: 2023-07-07 17:05:27
Rating: 5
Comment: I really appreciate the work they do at auto lab. Ive taken my car here twice now and have had excellent service each time. Their quotes and time estimates are pretty spot on and the problems with my car are problems no more!
Name: J***** C****
Date: 2023-06-29 17:29:51
Rating: 5
Comment: Honest Mechanics, very knowledgeable and upfront about whats going on and what needs to happen
Name: M*******
Date: 2023-06-04 17:09:29
Rating: 5
Comment: I have a rare 2014 Chrysler 300 SRT8, it has a custom tune and some aftermarket parts. I find it hard to trust anyone with my baby. I took her in for some misfires and temp gage fluctuations. They found all the issues and fixed it in a couple days. Car is running like a champ. Great experience. Would definitely recommend. Very knowledgeable.
Name: A**** P*******
Date: 2023-05-24 16:55:16
Rating: 5
Comment: They were friendly and fast. They took care of about 5 different things. And charged way less then the dealership.I will definitely come back.
Name: M***** C*******
Date: 2023-05-18 17:57:25
Rating: 5
Comment: Ive used Fenton Auto Lab for several years, and I continue to use them because they do a great job and their customer service is awesome!! I would highly recommend them if you are not happy with where you get your car repaired and serviced or are just looking for a facility that you can trust to do the repairs right!
Name: J*** S********
Date: 2023-05-15 13:06:45
Rating: 5
Comment: A small problem first thing was quickly remedied , they took the time to answer any and all questions regarding the work being done. The estimate and length of service time were as quoted, I would recommend this business and I myself will be using them for future work. Thank you Auto-Lab of Fenton. J. Steinmetz
Name: S***** D******
Date: 2023-05-11 21:17:47
Rating: 5
Comment: Oil change and sensor replacement.
Name: C**** C****
Date: 2023-05-03 13:31:10
Rating: 5
Comment: Alignment
Name: N*** M*****
Date: 2023-04-11 03:59:29
Rating: 5
Comment: Same day service and even gave me a ride to work. Called the same day with diagnostic and quote to complete.
Name: J**** T******
Date: 2023-04-03 00:21:13
Rating: 5
Comment: They fixed what I couldnt before I got off work. 10/10 would break 4x4 again.
Name: D**
Date: 2023-01-07 11:39:49
Rating: 5
Comment: ABSOLUTLELY love these folks and their service. Very attentive, dont add unnecessary services, do a great job! HIGHLY recommend!
Name: H***** T*****
Date: 2022-11-14 20:31:01
Rating: 5
Comment: Excellent service! I will definitely be coming back when I need work done on my car!
Name: M**** G*****
Date: 2022-11-07 18:32:18
Rating: 5
Comment: BRANDON FROM AUTO LAB TO THE RESCUE!! Im embarrassed to say that I ran out of gas in the Home Depot parking lot in Fenton. (1st time ever! facepalm) I had just been to VGs to get gas and they said they lost power and I couldnt. I tried to make to the BP on Silver Lake Rd but chugged into Home Depot to a stop and was blocking traffic within the parking lot by a stop sign. My husband was still 45 min away heading my way. Our insurance company couldnt get anyone there for 2 hours. A lot of Karens flipping me off, honking etc like I was there just to upset them. Just as I was losing hope in humanity and keeping my head down as to not to have to endure the rudeness of others....I looked up to see 2 young men (angels) drive up out of nowhere and asked if I needed a push into a parking spot! I was grateful as they did that and told them so. They pushed and were gone within seconds. Thank you to those dudes too! My husband remembered AUTO LAB COMPLETE CAR CARE CENTER right across the road where I was at and called them when he found out about the insurance companys eta.BRANDON FROM AUTO LAB was there so quick after my husband told me they were running over to help. He came with a jug of gas and got me running again enough to get to that next gas station down the street. I asked him how much and he denied payment for helping me, even for the gas! I want to give more than 5 stars because he got me out of the Annoyed Karen flip off and honking zone and on my way home to get my sons birthday dinner going! Thank you so much Brandon and crew at AUTO LAB for responding so quickly and taking time out just for an out of gas call across the road. We feel you went above and beyond what you normally do and we thank you so much!! God Bless you all as well as your business!Thanks again Brandon and AUTO LAB!!
Name: S***** R****
Date: 2022-09-24 15:55:23
Rating: 5
Comment: Tom & the entire Crew @ AutoLab are PHENOMINAL. Had our truck towed here after it broke down on the road (on a FRIDAY afternoon), we were told that they wouldnt be able to get to the truck until next week since theyre closed on Sat/Sun (it was after 4 on a Friday - that was totally understandable), I was expecting wed probably hear back around Wednesday. Well, 9:00 AM Monday, my phone rings and its Tom; truck fuel pump needs replaced and a few other things (that went right over my head) but we knew were necessary we told him to fix it all... again, Im assuming it will be Wednesday before we can pick up the truck... later that day, I get the call.. Your truck is done and ready for pick up. Picked up the next morning and it runs like a new truck. 3 Weeks later, my car has issues; mostly maintenance issues that I let go for far too long since I was going to trade it in (sticker prices changed my mind). New suspension, battery, sway bar replacement, alignment, new battery and a whole lot of other things that I am totally clueless on (but, I trust AutoLab so, if they say I need it, I believe them). They dont go looking for problems, and dont up-sell you on added things you dont need. The following Monday, I took my car to Belle Tire for new tires (they do constantly up-sell) and I know that but, they were insisting that I needed an alignment (I had just had it done at AutoLab), I told them not to bother and called Tom he said bring it back so they could check it out... Long story short - Belle Tire was incorrect, love my new tires but Belle should stick to tires .. leave the rest to the pros at AutoLab... I would not go anywhere else for car/truck repair... I have more that will need to be done, now, its not so stressful, I know I can trust AutoLab of Fenton, they are the BEST and prices are very reasonable. Spruce up your buggy, take it here tell em Sharon (aka: PITA) sent ya LOL.
Name: E*** E*******
Date: 2022-08-25 13:29:33
Rating: 5
Comment: The team was incredibly friendly and helpful! They were knowledgeable, did great work and repaired my car quickly. I would highly recommend! I won’t be using any other mechanic.
Name: M****** S*******
Date: 2022-07-29 14:10:24
Rating: 5
Comment: Very friendly and accommodating group of people. If you feel that its hard to find trustworthy and reliable mechanics, this is the place to go. Theyll take care of you and make sure the job is done correctly.
Name: G*** D******
Date: 2022-07-17 17:55:12
Rating: 5
Comment: These guys are great! My old toyota has had a check engine light on for three years and I saw 4 other mechanics who charged me hundreds of dollars for repairs that never fixed the problem. Fenton auto lab had my car for less than 24 hours and it is fixed. I am so grateful! Thanks guys! Nice job.
Name: M* C
Date: 2022-07-11 16:24:09
Rating: 5
Comment: They usually work through appointments. Thats great because I know they can get me in for what I need. They offer rides home or you can spend time at the nearby mall or beach. Very professional& fast.
Name: J***** K****
Date: 2022-07-01 21:34:22
Rating: 5
Comment: This place is amazing, I highly recommend it, didn’t feel like I was getting screwed over at all, and the truck runs like new.
Name: S****** H*******
Date: 2022-06-24 19:52:54
Rating: 5
Comment: We recently stopped at Auto Lab after being turned away at another service shop for a sudden brake problem on our road trip. They immediately took us in and fixed the problem within an hour. Everyone here was absolutely amazing and so friendly! I truly have NEVER had such a great experience at an auto shop before this. I cannot recommend this place enough. If we were from the area I’d 100% use them. Huge THANK YOU to everyone here for being amazing and getting us back on our trip!!!
Name: E*** E*******
Date: 2022-06-24 19:52:50
Rating: 5
Comment: This was a PHENOMENAL experience! I recommend this place without hesitation. We were on a bachelorette party trip coming from CLE, OH when my brakes went out! We still had three hours to go and were devastated as earlier attempts for getting help with the car did not work out. We came here to try the rental place attached to this shop. We went in here on a whim, and they were so incredibly helpful. They were able to make us a new part and get everything fixed within the hour! Not only that, but they were so hospitable while we waited, so friendly, and even helped us with travel destinations for where we were heading for the party. Talk about above and beyond! Thank you all so so much for saving us!!!
Name: D****** V******
Date: 2022-06-14 16:05:05
Rating: 5
Comment: Had a bad oil leak, took it here to get her fix, they had me in and out lickity split. Fast, friendly, and always makes good on their guarantees.
Name: M*****
Date: 2022-06-11 18:39:51
Rating: 5
Comment: Exceptional customer service! Tom the manager went above and beyond when I was in a difficult situation needing my car looked at. Instead of turning me away because they were busy, he told me to stop by and let us take a look. Maybe we can get the part ordered today. I was beyond grateful for him and the staff who helped get my car fixed. Amazing compassion and unparalleled quality!
Name: G**** F******
Date: 2022-06-03 02:01:30
Rating: 5
Comment: After being disappointed by my cars dealership service department too many times, I tried this establishment. Tom and his team handled everything professionally and quickly. Great communication and diagnostic skills along with fair and accurate pricing means that I now have a trusted place to take all of my cars. My car repair was cheaper than I budgeted and the work by the mechanics is excellent. Ive never been happier with an auto shop. Thank you, Tom and your team, for such excellent service.
Name: T****** P*****
Date: 2022-05-26 15:45:55
Rating: 5
Comment: 110% recommend coming here for auto services! The customer service is excellent! Tom is such a nice person to work with, truly made the entire experience better for me. Thank you to Tom and the crew for all you did for me! My car is running better than ever before.
Name: B N******
Date: 2022-05-01 02:15:15
Rating: 5
Comment: I have two visits to Auto Lab and both took care of all our needs with top shelf service at great rates. Highly recommended and we will be back for any future car repair needs.
Name: J****** S**********
Date: 2021-12-28 23:36:15
Rating: 5
Comment: Wow!!!! They got us back on the road SO SAFELY, SO FAST AND SO EFFICIENTLY! Well be back for all of our vehicle maintenance and repair needs. Thank you, Auto Lab of Fenton. A+++ highly recommend
Name: M****** E*****
Date: 2021-11-21 12:15:47
Rating: 5
Comment: Very friendly staff both times I have taken my car there from the time of scheduling the appointment to the time I pick up my car. The last time I dropped it off my car needed several parts replaced, Tom was willing to stay after closing time to ensure my car would be ready. Will definitely come back again.
Name: T*** H***
Date: 2021-11-11 17:28:50
Rating: 5
Comment: Very helpful and honest.
Name: T***** O**
Date: 2021-10-30 23:32:00
Rating: 5
Comment: Tom and his team were super friendly, communicated everything effectively, and went above and beyond helping me get my car fixed when I was in a pinch. I will definitely be a returning customer and would recommend them to anyone in the Fenton area!
Name: S**** P******
Date: 2021-10-26 22:41:38
Rating: 5
Comment: Auto lab was very efficient and timely diagnosing our vehicle. They were friendly to work with. I will come back
Name: S***** F*******
Date: 2021-10-20 19:45:28
Rating: 5
Comment: The folks at Auto Lab in Fenton are very professional, kind, and go the extra mile to take good care of you. Highly recommended for any auto repairs!
Name: K*** B****
Date: 2021-10-15 19:29:49
Rating: 5
Comment: Kitty on the phone was helpful with answering my questions, and getting me in for service quickly. Once I arrived Tom was the one I worked with. Very friendly and knowledgeable. Got me in and out. Plenty of restaurants in walking distance if anyone needs to grab some food while waiting for their car also.
Name: C*****
Date: 2021-10-07 19:01:16
Rating: 5
Comment: Amazing service Brad the owner is always super understanding helpful and even willing to help on price in a pinch highly recommended them to anyone who needs anything from a check engine light test to new timing chains they got you covered!
Name: C*** H********
Date: 2021-10-05 19:22:18
Rating: 5
Comment: Wonderful place awesome service. I wont go anywhere else.
Name: L***** F******
Date: 2021-10-04 18:50:11
Rating: 5
Comment: THIS PLACE SAVED MY DAY! Got me in right away, diagnosed, finished work, and had me back on the road the same day. Prices are good and the staff is fantastic! Don’t bother calling the other guys, just go here!
Name: S***** L*******
Date: 2021-10-02 17:06:48
Rating: 5
Comment: Nothing but extremely professional service from auto lab in Fenton. Had my problems with my 2007 Toyota Camry; within a day, they had my coils replaced, and the car drove good as new.
Name: T** B****
Date: 2021-10-01 21:18:18
Rating: 5
Comment: Needed help installing my tail gate. They took me right way and got the job done as soon as I arrived! Very friendly
Name: D**** G*****
Date: 2021-09-12 19:44:00
Rating: 5
Comment: Great service done in a timely fashion. Knowledgeable technicians and very friendly staff. Found an issue with suspension and fixed it immediately. Will continue to recommend to my friends
Name: H***** R
Date: 2021-08-07 14:34:28
Rating: 5
Comment: I feel so bad that I forgot the tech’s name that worked on my car but this place is amazing and I had a great experience. They were very professional and did an amazing job diagnosing the issues I had and kept me updated every day. As a 21 year old woman who doesn’t know much about cars I really value a place like this that I can trust.
Name: S***** S******
Date: 2021-07-31 15:04:44
Rating: 5
Comment: I was lucky enough to have Anthony Parsons change the oil on my car this morning. He was kind, professional, and really knew his stuff. Thank you, Parsons!
Name: R***** W*****
Date: 2021-06-28 00:46:03
Rating: 5
Comment: By far the best auto repair shop i have been too in my 67 year of being here on earth. Brad and his wife care about the customer , so rest assured ladies and gentlemen this is the place to take your care for service. Ron Wilson
Name: A***** D*******
Date: 2021-06-11 19:03:26
Rating: 5
Comment: Technician Mike was very knowledgeable and answered all my questions over the phone.
Name: V S****
Date: 2021-05-24 19:26:18
Rating: 5
Comment: Friendly and knowledgeable people. Took my car in for oil consumption and check engine light. Turns out my car needed a cleaning of the engine and o2 sensors and a tune up. Had gone elsewhere before Auto Lab. They told me I needed another engine(7000.00). I will DEFINITELY be going back to Auto Lab. They are good folks!!
Name: L****** K***
Date: 2021-05-13 17:16:05
Rating: 5
Comment: I recommend this place and especially. Mike Radlof! Top notch mechanic!
Name: V****** R******
Date: 2021-04-17 13:25:42
Rating: 5
Comment: I had a wonderful experience taking my vehicle to Auto-Lab in Fenton. They were honest and really cared about fixing my suspension issues. The service was preformed in a timely manner and my vehicle drives better than ever. I will definitely be recommending them to everyone I know. Thanks for the great experience!
Name: N**** T******
Date: 2021-02-15 20:55:21
Rating: 5
Comment: Excellent work on my car by Mike! And great customer service and orientation!Had a few issues going on under the hood (cracks in the exhaust manifold and valve cover gasket leak, among other things). Mike and team went above and beyond to have my car running like new. Plus, reasonably priced. You sure have earned a loyal customer AutoLab! Keep up the good work.
Name: A******** M******
Date: 2021-01-27 17:29:23
Rating: 5
Comment: Best car repair shop in Fenton hands down. Great prices, employees, and had my car back very fast
Name: M**** R******
Date: 2021-01-22 18:36:13
Rating: 5
Comment: Had an issue with my fuel system for my car. Mike was the technician who worked on my car and figured out the problem and was able to fix it timely and for a very reasonable price. They went above and beyond to help me. I will be taking all of my cars to auto lab and will be telling all of my friends and family as well
Name: R** K***
Date: 2021-01-18 18:26:21
Rating: 5
Comment: They were honest and fast with their work. Ive been looking for a car shop that I feel like I can trust. They have earned my business!
Name: T** O******
Date: 2020-12-16 22:15:55
Rating: 5
Comment: This place is simply the best auto repair shop in Fenton hands down.
Name: D**** R*****
Date: 2020-10-25 20:21:55
Rating: 5
Comment: Dave did a great job repairing my truck. I would absolutely recommend taking your vehicle here they charge fair prices for good work and get you back on the road quick!
Name: K**** M*******
Date: 2020-08-30 17:24:12
Rating: 5
Comment: My water pump went out when I was 40 miles from home and my normal mechanic. They got me in quickly and were very helpful and extremely will priced.
Name: T**** S***
Date: 2020-08-22 17:26:14
Rating: 5
Comment: I am honored to add my 5 star review to this list. In many years of taking cars to a mechanic I have never felt so listened to and respected. We had presented a noise to our most current mechanic for diagnoses to be told “it has to get worse before we can diagnose it”. Which I now believe to be a crutch for a person who’s hearing isn’t what it used to be. When I explained the noise to Barb on the phone she suggested we ride along with one of her mechanics to point out the noise. Brilliant. And exactly what was needed. Within seconds her mechanic was able to hear the noise and explained to me his theory on what preceded it and how it will be addressed. Getting our car back we felt like it was a totally new driving experience and the car was functioning the way it’s manufacturer intended. They even suggested a few other things they noticed that needed to be addressed. But not in that way where you feel like they looking to add to the bill. For years I told myself I wanted to give a woman owned mechanic shop a try. And I’m glad I did. They have my loyalty firm now on.
Name: A**** M*******
Date: 2020-08-15 01:52:06
Rating: 5
Comment: I’ve been to many different mechanics in the last 15 years and this is the BEST place I’ve been to! They’ve always been incredibly polite, straight to the point, no BS, reasonable, and professional. I never feel taken advantage of (because I have ovaries) and they take the time explain everything to me. If we ever move away from Fenton, I would still make the trip out here for service.
Name: B******
Date: 2020-07-07 18:19:26
Rating: 5
Comment: I dealt with Barb at Auto Lab and she is absolutely amazing! She was honest and helpful. Instead of trying get me for every single penny I had, she went out of her way to save me hundreds of dollars. Her crew did a great job fixing my vehicle. Everyone was so kind! I highly recommend auto lab in Fenton to my closest friends and family!
Name: L***** W*****
Date: 2020-05-01 13:48:55
Rating: 5
Comment: Amazing. Have been taking vehicles here for years. Always friendly helpful and knowledgeable. Wont spend my money anywhere else
Name: r***** s*****
Date: 2020-03-05 14:06:21
Rating: 5
Comment: Such nice people to work with and very efficient!
Name: J***** Z***
Date: 2020-02-14 19:31:43
Rating: 5
Comment: I have used them many times over the years. Barb and her crew are great. While I was on a trip, my wife went over with a piece of metal in her tire and Barb couldnt have been more helpful. I have referred many people to her and she has always taken care of them.Thank you Barb!!!
Name: g**** b***
Date: 2020-02-13 12:58:53
Rating: 5
Comment: I highly recommend Auto Lab of Fenton. They are very friendly and give cost effective choices for your auto repair needs. I Cynthia Cupal have used their services and I have referred many friends and family members to their business.
Name: G**** T****
Date: 2020-02-13 12:46:37
Rating: 5
Comment: Amazing customer service, fast, honest, respectful. They also recognized some things that will be a problem in the future (not an upsell) so I could decide if I want to keep or sell the vehicle. Next best thing to having a family member working on your vehicle. Highly recommend them.
Name: C****** S
Date: 2020-02-13 12:46:21
Rating: 5
Comment: Barb and the whole team at Auto Lab of Fenton are AMAZING! I will never go anywhere else. They are flexible, work with all of your wants and needs and really listen to the customer! They really TEST && NOT Guess at Auto Lab! They gave me peace of mind when I had ALOT going wrong with my vehicle and made it safe again for my family to be in! Thanks AUTO LAB of Fenton!
Name: D**** T****
Date: 2020-02-04 13:04:39
Rating: 5
Comment: The people are very friendly and professional.
Name: J*
Date: 2020-01-23 23:18:05
Rating: 5
Comment: I had to take in my Nissan Murano to Autolab in Fenton, MI. for what I was positive was the front bearings. I knew this would cost around $1700. I was very stressed to say the least. When they started to fix my car I was always getting updates from I believe Dave. Always super, super friendly and so informative! He said it was in fact my power steering pump!! He charged me a reasonable price and I was thrilled with the results!! Most mechanics, I believe, could have replaced my bearings and the power steering charging me a small fortune, Auto Lab DID NOT!! Their honesty is unbelievable and for this they will be the only place I ever take any of my vehicles to be repaired! A co-worker accidentally left their debit card in my car and I returned it the day I was informed. To me this was not a big deal but the gratefulness I received from the owners, again I believe Dave and the woman behind the counter, maybe his wife, I do not know...was unreal!! They thanked me several times and were so grateful which just shows the kind of character they have. Thank you Auto Lab for such an amazing experience which most don’t have when needing a vehicle repair!
Name: K**** K******
Date: 2020-01-07 12:32:12
Rating: 5
Comment: Auto Lab is the only place we take our cars. Fair price, honest, clean, friendly and great service. Entire staff is great! Always gives options/explanations on a repair. Explains clearly on service completed.
Name: T**** J B*****
Date: 2019-12-03 15:11:46
Rating: 5
Comment: This place is the best. They stand by there work!! The review that was left a few days ago was not made by me. I would recommend anyone with car problems to look into this place! Excellent work and amazing people!!
Name: R*** S*****
Date: 2019-10-05 17:33:33
Rating: 5
Comment: Went above and beyond to be friendly with me. Made recommendations and diagnosed additional potential issues with my vehicle. I wasnt a big repair by any means but didnt mind multiple phones calls to arrange pick up or payment. Would definitely return
Name: S**** S*******
Date: 2019-09-11 21:48:29
Rating: 5
Comment: Dave and Barb are the best! Ive been going to Auto Lab for years. I really appreciate their attention to detail and care for their clients. Auto Lab always takes care of my needs in a time efficient and cost effective manner. Highly recommended!
Name: S**** K
Date: 2019-08-02 11:41:25
Rating: 5
Comment: Had to have my 2006 GMC truck towed in for wheel bearings. Truck was diagnosed, and determine that both sides should be changed. Had the truck back in less than two days, very quick for a semi-major repair. Straightforward owners, did not try to sales pitch me into things I did not need, and were extremely polite. I just found my new home for fixing my three vehicles. Thanks very much!
Name: D*** K*****
Date: 2019-07-16 22:29:15
Rating: 5
Comment: Great people and quality service
Name: T** R*** O****** T**** S*****
Date: 2019-07-05 20:53:30
Rating: 5
Comment: We always bring our autos here!!! Very trustworthy and a lot of respect!
Name: E***** S*****
Date: 2019-06-21 19:24:10
Rating: 5
Comment: The only place you should take your vehicle. If you want it done right and for the right price!!!!
Name: D**** P****
Date: 2019-05-28 20:04:27
Rating: 5
Comment: Barb was awesome. I was in Fenton for a drug test for a job vehicle started over heating I popped the hood and saw my belt was shredding. Well I started my vehicle and the belt slipped off and the water pump was toast. Pulled in and Barb got me set up with the parts and got it in and worked on right away. I live in the Lansing area so they really helped me out! Thank you so much if I am ever in Fenton and have car problems I will come here in a heart beat!
Name: K** H*******
Date: 2019-05-15 17:19:27
Rating: 5
Comment: Ive used AutoLab for the past several years for all of my auto needs. Dave and Barb are great to work with and always friendly and respectful. They give honest answers with quick reliable service.
Name: M*** G*****
Date: 2019-05-13 11:44:26
Rating: 5
Comment: Barbara and Dave takes care of their customers
Name: L**** C*
Date: 2019-03-30 15:55:13
Rating: 5
Comment: We found them on a Saturday morning, had a vehicle with catastrophic failure, they not only immediately took care of our vehicle, but our family as well. Could not have asked for a better experience.
Name: E* C********* R******
Date: 2019-02-28 12:21:28
Rating: 5
Comment: I took her my Buick for some little issues. They got them all fixed at a very reasonable price. Will definitely go back
Name: M****** B****
Date: 2019-02-21 13:26:26
Rating: 5
Comment: Very friendly great service!
Name: c**** g***
Date: 2019-02-06 18:43:28
Rating: 5
Comment: Great prices and great service. Friendly people.
Name: B J******
Date: 2019-01-26 22:50:29
Rating: 5
Comment: Very nice owners. Didnt try to talk me into an expensive repair. They talked options that worked for me. They explained things clearly and did not try to push unnecessary repairs. I appreciated that and their honesty.
Name: B**** S********
Date: 2019-01-04 08:16:35
Rating: 5
Comment: Dave and Barb are great to work with and always accommodating.
Name: C*** J****
Date: 2019-01-01 17:17:54
Rating: 5
Comment: Very friendly staff, especially the owners. Everytime I have an issue with my car they address it and work with you on the price. I always use them when needed. I havent used them in over a year which is a good thing, means my vehicle is running great.
Name: T**** E****
Date: 2018-12-09 15:12:33
Rating: 5
Comment: Dave and Barb are amazing!!
Name: K******* D******
Date: 2018-09-19 12:12:10
Rating: 5
Comment: Barb and Dave are trustworthy. I ONLY take my car to them. They have great Auto Techs on staff and they understand that I want to keep my car running for many more years and they maintain it as such. Nicest people and its really important to them to give you great service.
Name: T***** G***
Date: 2018-09-03 01:07:54
Rating: 5
Comment: Car had no problem when looked at. Very professional
Name: M B
Date: 2018-07-12 21:51:26
Rating: 5
Comment: This is my go-to mechanic!I do most of my own work, but when I cant, they can. Ive sent several of my family members up there for car work. Theyve always done a good job, at a good price.
Name: L**** S***** E****
Date: 2018-05-04 21:12:00
Rating: 5
Comment: I promise the type of honesty and professionalism you will receive at the shop doesnt even compare to how GREAT you will fill leaving that play.. I will NEVER take my vehicle anywhere else
Name: A***** W*****
Date: 2018-04-28 17:53:19
Rating: 5
Comment: Just took my jeep in here with some issues and they were so kind. I love the 12 month or 12k mile parts & labor guarantee. Honestly, this is the first shop in my life that made me feel like the work actually got done and I didnt feel like we got ripped off when I left. We live pretty close so this will be a place we will be using whenever we are having car problems for sure. Thanks guys for your integrity!
Name: K**** O****
Date: 2018-04-04 20:04:09
Rating: 5
Comment: Great service! My car was ready on time and runs great!
Name: M*** S****
Date: 2018-01-18 17:50:18
Rating: 5
Comment: I took my 2015 Jeep Renegade there for an oil change and check engine light upon a recommendation. Barb was very welcoming, professional and updated me quickly on what triggered the engine light. I will be taking my vehicles there in the future for any repairs and will highly recommend them to friends and family.
Name: T** B****
Date: 2018-01-11 22:52:57
Rating: 5
Comment: Auto-Lab is our trusted home town auto repairer. We have 4 cars and they have all been in for service. We have always been completely satisfied. Our family has always been treated with honesty and fairness. They have solved some pretty difficult car issues for us and we will not take our vehicles any place else.
Name: C***** J*****
Date: 2017-12-04 12:23:05
Rating: 5
Comment: Helpful knowledgeable staff very quick turnaround for fixes
Name: j***** j
Date: 2017-10-22 22:58:26
Rating: 5
Comment: Love this place. They really do care about you and you car. I am so glad Ive found them. I take all of my cars there and give their name out to everyone I can.
Name: L**** J****
Date: 2017-08-24 01:36:31
Rating: 5
Comment: Hands Down the best people in this area for cars.... I fill like familyI love Barb, Dave and their crew
Name: D*** M*****
Date: 2017-08-15 12:17:24
Rating: 5
Comment: Phenomenal service and EXTREMELY friendly!! I wont go anywhere else!!!
Name: N*** W******
Date: 2017-07-04 21:34:12
Rating: 5
Comment: I have had a very good experience with this place and I havent had any issues with the services they provide. I feel like they try to do what is best for their customers and inform them along the way as service progresses or customer input is needed.
Name: C**** H********
Date: 2017-06-05 20:04:33
Rating: 5
Comment: I have been taking my autos to this business since 2005. Dave and Barb are the always cheerful and ready to assist with any of my needs. I find them both friendly and honest individuals who pride themselves in providing the consumer with quality workmanship at fair pricing. I have recommended numerous friends to their business.
Name: C****** T*****
Date: 2017-04-15 12:47:18
Rating: 5
Comment: Barb and Dave are excellent to with !
Name: M*** M*****
Date: 2017-03-14 13:02:30
Rating: 5
Comment: Recently it was so cold out that the outside door latch on my Camary snapped off when I went to open my door (at 5pm). I took it in, Barb and Dave told me not to worry. Left it overnight, and was able to drive away the next day all fixed up. Also, the light bulbs behind my instrument panel had burned out. Dave had one of his guys fix that for me also. I recommend Auto Lab for any problems you may have. Been a customer for over 10 years, never had problem they couldnt fixed. Always a pleasant outcome to any situation.
Name: S**** K***
Date: 2017-02-18 13:48:57
Rating: 5
Comment: Great service, very friendly, very knowledgeable.
Name: T*** S****** S**************
Date: 2016-12-14 18:03:57
Rating: 5
Comment: I have been here a couple times now and have had very good experiences both times. They are very honest and hard working and the repairs are completed in a timely manner. It is obvious they care about their customers time and expenses.
Name: L*** T********
Date: 2016-08-13 00:18:00
Rating: 5
Comment: I would recommend Auto Lab to anyone. They are just good people and their prices are reasonable. I took my car in for brakes because another company told me that I needed brakes. Auto Lab of Fenton sent me home and said that my brakes had 30% usage left. Plus their quote was 25% less than the other auto repair place. They turn repairs around quickly. There is no reason to go anywhere else.
Name: L**** W
Date: 2016-07-06 21:10:56
Rating: 5
Comment: When returning home from a trip our car broke down and was taken to this Auto-Lab after closing time. They contacted me in a timely manner the following day and were so helpful through the entire process. Our old jalopy wasnt worth repairing and they connected us with a local scrap yard. Being from out of town it was comforting to have someone like Barb and Dave (owners) help with all the details. Barb never once made me feel like I was asking too much of her. This was by far the best customer service I have experienced in a long time.
Name: C********** A****
Date: 2016-02-11 01:36:39
Rating: 5
Comment: Had to service my Coolant system. They diagnosed it and got me back on the road again in no time with good heat for that wintery weather. I recommend these guys for quick, courteous, quality work.
Name: S**** B*********
Date: 2015-12-31 15:11:51
Rating: 5
Comment: Barb & Dave are the best, they do what they promise, and follow through until the job is done. My wife and I always refer people to them, they are the only ones I trust my families cars to. If you want a reputable place to take your car, a place that stands behind their repairs, the only place you need is Auto Lab.Steve Blackstone
Name: J*** B******
Date: 2015-12-30 21:30:05
Rating: 5
Comment: We have been taking our vehicles to Auto-Lab for several years. Barb and Dave are very professional people to deal with. I have had nothing but positive experiences with them and wouldnt take my vehicles to any other place. I highly recommend them.
Name: J******* R***
Date: 2013-09-01 14:52:24
Rating: 5
Comment: Great service. Fair price. Honest team. Did a nice job on my car.
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Name: d**** v*********
Date: 2024-01-31 22:10:02
Rating: 4
Comment: Took my 2015 Grand Caravan in for oil change, tire rotation and a few inspections. I was satisfied with their suggestions. They didn’t hassle me when I decided to wait on those repairs. They provided me with a ride home. Were courteous and helpful. The only problem is a crowded parking lot.