Armstead Automotive Repair & Service Inc.
category: Auto repair shop, Auto electrical service, Brake shop, Diesel engine repair service, Mechanic, Radiator repair service, Trailer repair shop, Tuning automobile, Wheel alignment service
address: 15310 Fish Lake Rd, Holly, MI 48442, United States
Phone: +1 248-634-0399
worktime:
address: 15310 Fish Lake Rd, Holly, MI 48442, United States
Phone: +1 248-634-0399
worktime:
| Day | Time |
|---|---|
| Monday | 8 AM–5:30 PM |
| Tuesday | 8 AM–5:30 PM |
| Wednesday | 8 AM–5:30 PM |
| Thursday | 8 AM–5:30 PM |
| Friday | 8 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
site: http://www.armsteadautomotive.com/
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
GTM AUTO REPAIR | AE Auto Care | Total Auto Repair | Tuffy Tire & Auto Service CenterName: A***** W*****
Date: 2024-01-14 20:57:18
Rating: 5
Comment: They are so nice and quick-great customer service
Name: O*****
Date: 2024-01-06 18:42:43
Rating: 5
Comment: Nice, clean waiting room. Great communication. Super repair service. I will go back for any automotive needs.
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Name: C*** I****
Date: 2023-12-30 13:03:37
Rating: 5
Comment: The ONLY place I trust for service and repair work on any of my vehicles.
Name: S**** E
Date: 2023-11-20 16:45:30
Rating: 5
Comment: Great place for your repair needs.. we took our daughters car here to be repaired and they did a wonderful job not only informing us on the repairs we requested but also things that needed to be addressed on our vehicle. We are highly satisfied with our service and will be making this garage our go to place for our service needs… your team was awesome.. thank you.
Name: K** G****
Date: 2023-11-17 16:17:07
Rating: 5
Comment: Had winter tires installed, look forward to future interactions with a local business!
Name: J***** E****
Date: 2023-11-10 14:44:46
Rating: 5
Comment: Make appointment ahead of time, they are always up front and call to approve any changes to pricing before moving forward. Never had any issues with the items being repaired.
Name: J* C*
Date: 2023-11-06 18:22:56
Rating: 5
Comment: At the end of the day we all know a bad review is more common then a great review... Let me tell you about my experience at Armsteads ..I have been bringing all my vehicles here for over 7 years now! Not ONCE have I even looked back after changing from another local repair shop in Holly!!!! This is a TRUE family owned & operated business and it really shows! John Armstead has his family working along side him and his team and they are second to none! I know in saying this I have years of working with them... but its really nice to say you can walk in and Jarred & John (Service Writers) great you the second you walk in and take the time to talk with you and see how you are doing (and they put up with my frequent calling about my ancient car that I want to last forever)!!!!! I was there last week and I was talking to John Armstead about the interesting old invoices framed on the wall and we had a 20 minute chat about his progression working his way up to self employment with his own establishment and where his previous locations in town, and how the city evolved over time. I learned some cool local facts about Holly and more about his business... and thats saying something about a company! Its HIS business not just a job... he loves what he does and cares about his team and his customers because John understands that its integrity that got him where he is today, not gimmicks or specials.... Just good ol elbow grease and a work ethic that you do not find in other shops or Chain repair places.Never once have I felt they were taking me to the cleaners ! They make sound recommendations about where my vehicles are currently and what they need now Vs. Things to consider in the near and distant future... So I am not blindsided by big repair bills.... I can prepare and save up so its not such a financial burden! I trust Jarred & John to give me a straight answer and I trust their opinions & recommendations on what my vehicles need and also what they dont! At the end of the day they take honesty & integrity above the sale and thats why I take the time to write reviews like this and explain what you should expect... and WILL experience when you walk in the door! Support your local businesses and try Armsteads!!!! You will not be disappointed, but REALLY GLAD YOU DID!Cheers!John C.Fenton, MI
Name: L****
Date: 2023-10-29 19:42:06
Rating: 5
Comment: Urgent prophetic warning. Thank you for your service to this beautiful country. One nation under God LIBERTY and JUSTICE for ALL. In the book of Romans it says Repay no one evil for evil. Have regard for good things in the sight of all men. If it is possible, as much as depends on you, live peaceably with all men. Beloved, do not avenge yourselves, but rather give place to wrath; for it is written, “Vengeance is Mine, I will repay,” says the Lord. The book of Leviticus says Thou shalt not hate thy brother in thine heart: thou shalt in any wise rebuke thy neighbour, and not suffer sin upon him. Thou shalt not avenge, nor bear any grudge against the children of thy people, but thou shalt love thy neighbour as thyself: I am the Lord. Repent for the kingdom of God is at hand.
Name: D******* H****
Date: 2023-10-16 13:44:34
Rating: 5
Comment: Went for an alignment, exhaust leak, and engine diagnostic. Got nothing but great results through in and out. From friendly service on call to the front desk, I was informed about the vehicle multiple times. The prices are very reasonable and time of procedure is timely and thorough. I recommend this place for all your needs!!
Name: A*** S****
Date: 2023-10-05 15:59:17
Rating: 5
Comment: Could not be happier with the service and attention to detail at Armstead. They have worked on 3 of our diesel trucks. If you are in the Holly area you can’t go wrong with these guys. Hot coffee, cable TV, comfortable waiting room.
Name: J***** P******
Date: 2023-10-05 14:51:38
Rating: 5
Comment: These people are by far the most genuine, fair, thorough, friendly people, and knowledgeable that I have ever dealt with. Do not hesitate to see them for any automotive needs. Super trustworthy.
Name: S***** B******
Date: 2023-10-02 19:15:29
Rating: 5
Comment: Have always had good service here at what I feel is a reasonable charge. My vehicle is always ready when promissed, not like dealerships I have gone to in the past. Will continue to go there when my vehicle is in need of service.
Name: D** J** J****
Date: 2023-10-02 12:18:26
Rating: 5
Comment: Another great experience! Wonderful people. They do a great job and are very honest.
Name: M**** S****
Date: 2023-09-26 14:24:11
Rating: 5
Comment: We have been bringing my our vehicles to Armstead for many years. They are reliable and advise of issues that need to be resolved immediately and also suggest other issues that need attention in the near future. They don’t push or pressure. I really like the electronic quote system, being able to view all the notes, suggestions and ability to approve or decline suggested fixes. They completed the recent job in a timely fashion.
Name: M****** V******
Date: 2023-09-25 19:41:06
Rating: 5
Comment: They give good service and are prompt. Took care of me and got me back on the road fast!
Name: C**** T*****
Date: 2023-09-20 20:24:34
Rating: 5
Comment: We’ve used Armstead for the past few years for our two cars and have a great experience every time. The team is friendly and knowledgeable and I highly recommend them!
Name: A***** W***
Date: 2023-09-15 10:26:13
Rating: 5
Comment: Excellent service from the front desk to the repair. Very friendly and honest.
Name: W S***
Date: 2023-09-10 00:33:46
Rating: 5
Comment: Armstead Automotive RepairThey’re easy to work with.They stand behind their work.They saved me a significant amount of money on an exhaust system repair.
Name: S*** G*
Date: 2023-08-04 21:48:54
Rating: 5
Comment: Amazing service, reassured and less stressed knowing I have a trusted location to take my car now. Bonus they’re close to home
Name: w****** m***** j**
Date: 2023-07-15 01:41:06
Rating: 5
Comment: No place better than I have found for diesel repair. Got them from a good customer of mine, and very glad I did.
Name: M*** F**
Date: 2023-07-05 16:35:13
Rating: 5
Comment: Quick friendly service, calls to tell me what had to be done, and price quotes before work was done. Our new go to mechanics.
Name: K****** D*******
Date: 2023-06-08 23:12:14
Rating: 5
Comment: Alternator belt shredded. Had it replaced. Tune up, ignition coil replaced. Always Great service from Armstead. Friendly, helpful atmosphere! I’ve been bringing my car to Armstead for years. They put the customer first and get repairs done quickly. Best auto repair business that I’ve ever dealt with.
Name: G***** G*****
Date: 2023-05-23 21:11:12
Rating: 5
Comment: Had my oil light come on when I drove from Florida. They took me in immediately and had the problem repaired by the next day so I could continue my trip. Good people and great techs. I will recommend them and use them in the future. If
Name: C**** P*********
Date: 2023-05-15 23:13:39
Rating: 5
Comment: We have been going to Armsteads for over 30 years. They have always been honest, fair and stand behind their work. We don’t take our cars anyplace else!
Name: j*** d***
Date: 2023-05-10 18:54:22
Rating: 5
Comment: The waiting room is very clean, they were very courteous and kept me informed on the status of my car. They also were very informative about the condition of my car. I would and have recommended them to others, they do excellent work.
Name: R** E*******
Date: 2023-05-03 13:48:55
Rating: 4
Comment: Friendly staff. Got right in when I got there. Had it done in a timely manner. Will be using them again next time.
Name: M*** W R*****
Date: 2023-04-24 15:21:34
Rating: 5
Comment: The Armstead Team did a great job in finding why our tire was leaking, and fixed it promptly. They also diagnosed that we needed a new battery and installed it fast. Will definitely return for future service needs.
Name: L****
Date: 2023-04-07 05:45:57
Rating: 5
Comment: Excellent service. Went there to get a used car inspected and they provided me with a detailed report including photos and even took the time to talk through everything with me. Was very quick and easy, and also gave great advice and help. Thank you!
Name: D** P*****
Date: 2023-03-27 17:03:36
Rating: 5
Comment: Took my 2018 Jeep Wrangler to for replacement of the belt, idler pulleys, and belt tensioner to ensure that my Jeep would be 100% for an upcoming off-road trip to Moab, Utah. While completing repairs, they inspected my battery and also informed me that it should be replaced. Due to part availability the services needed to be completed the following morning and the they even kindly offered me a ride home. Very professional and courteous, friendly, clean waiting room and guest bathroom. Highly recommended!! 5 stars!!
Name: K*** S******
Date: 2023-03-15 21:10:27
Rating: 5
Comment: My Wife took her van here and they treated her with respect and gave her good prices and had it back to her in a timely manner. Other places have tried taking us to the cleaners when the wife inquires about vehicle issues.Great service!
Name: C********** L
Date: 2023-03-12 00:56:26
Rating: 5
Comment: Replaced both headlights of my Ford Focus ZX4 and realigned the beams in an hours time. Price very reasonable. Excellent service.
Name: J*** L
Date: 2023-03-10 19:27:40
Rating: 5
Comment: Had both headlights replaced, Armstead had it done within an hour. Thanks guys!
Name: S***** B****
Date: 2023-03-06 17:05:38
Rating: 5
Comment: Ive been at Armstead twice for an alignment and for new tires. Both times they did a very good job for a very reasonable price. I even had a problem with an aftermarket exhaust hanger and they sorted it for no charge at all. I will be coming back for any services I cant handle myself.
Name: J*** L*****
Date: 2022-11-23 00:36:35
Rating: 5
Comment: We have used Armstead Automotive to maintain and repair our two vehicles for several years now. They are amazing. Their service desk team is friendly and efficient. Their mechanics are skilled and do their work in a timely fashion. If theres ever a problem, their service manager will work it out and you will be glad you chose them as your preferred auto maintenance service. After speaking with one of the owners, I can see why this family-owned business runs so smoothly and has that friendly hometown feeling.
Name: F**** H******
Date: 2022-10-07 19:23:44
Rating: 5
Comment: Great people I live in Florida and broke down with my RV. Had my diesel truck towed to them on a Friday and and got it back on Monday. Runs great and service was out standing. Thank you!
Name: J****** H****
Date: 2022-09-01 22:53:45
Rating: 5
Comment: Excellent customer service. Clean restrooms, clean waiting area, well maintained and organized facility. Had AirLift springs installed on my 2016 F-250. 1st time using them and I will definitely be back.
Name: G***** S*****
Date: 2022-08-30 16:34:50
Rating: 4
Comment: Always checks over and points out an issue or future issue, but never pushes you to have them do it. I have tried to to purchase tires, but not competitive.
Name: P****** S******
Date: 2022-08-09 22:02:06
Rating: 4
Comment: Excellent service, people are nice to deal with and a way better choice then waisting your hard earned money on over priced dealership parts.
Name: K** S*
Date: 2022-07-22 19:03:03
Rating: 5
Comment: Honesty. Integrity. Quality. My Jeep was overdue for some major and minor repairs. I found Armstead Automotive online, and their reviews were outstanding. The team went above and beyond checking everything I suspected and went even further to ensure road safety. They provided their recommendations without upselling and truly put the customer first. Christina walked me through the quote, the timeline, and potential challenges. I was kept informed every step of the way. No surprises. Good People. Quality Work. Very Respectful. Highly Recommend.
Name: D**** S****
Date: 2022-06-27 19:48:45
Rating: 5
Comment: Very professional and worked with me to get the best price for the work being done. Took care of me and they were up front with every step they took. There were no surprises and hidden fees or anything like that. Extremely friendly and great service. Will definitely come back for more work in the future
Name: N******* J******
Date: 2022-05-18 22:21:51
Rating: 5
Comment: Electric power steering went out on my F150. Everywhere I took it said it was a dealer only repair, and I avoid the dealerships as much as possible. I called Armstead and they said to bring it in. Not only did they fix it, but they didnt even have it a week before it was fixed. Dealer couldnt even get it in to look at it for a month. They even looked over my truck and recommended other things that needed to be fixed. They do amazing work and have great customer service at a fair price. Definitely your best alternative to a dealership in the area. Ill be using them for all my future auto repairs that I cant do myself, and taking our company vehicles there as well.
Name: C******** L M*****
Date: 2022-04-08 08:49:21
Rating: 5
Comment: I had a defrost problem, they let me know what needed to be done. We made an appointment. They did the work in the time frame they gave me and within the estimate. They also helped with a recall problem, I was able to get fixed through Gm. Good experience! Thank you! Ill return.
Name: J*** M******
Date: 2022-02-21 21:14:49
Rating: 5
Comment: Prompt in diagnosing the problem, got the work done when promised, checked over the vehicle and gave list of items to keep an eye on. They were very courteous on the phone and in person.
Name: R***** L***
Date: 2021-09-09 12:28:19
Rating: 5
Comment: Our motorhome had a blowout on the expressway late on a Saturday. We had it towed to their parking lot.We showed up first thing Monday morning to explain the situation. They could not have been more accommodating. Turns out there was too much damage and the insurance company decided to totaled our motorhome. It sat in their driveway for almost 2 weeks during this process before it was finally towed away.It had to be inconvenient for them but they never complained once.I would recommend this company to anyone.
Name: J**** E******
Date: 2021-08-25 20:10:27
Rating: 5
Comment: Great crew. The Service Managers as well as the staff are friendly, professional, and knowledgeable. I had a problem with my car that the dealer was not able to diagnose and repair. The mechanics at Armstead found the problem and fixed it. That was my previous car which had 230 K miles before I traded it in. They did almost all the maintenance on it. I just took my new car there for oil/filter change. They are as great as ever. I ask them to change the air filter but they told it does need changing and showed it to me.
Name: R b*****
Date: 2021-08-09 20:17:19
Rating: 5
Comment: Went to have the trans fluid check in my standard shift vehicle they looked at it for a 1/2 hour and told me all the fluids were good the transmission is good no charge. Thank you very much again.
Name: D***** L***
Date: 2021-07-30 21:04:24
Rating: 5
Comment: They are the best. My diesel had a problem, and wasnt from here and they got me back on the road. Thanks to Ben and Johnny for all that they did.
Name: R****** K*******
Date: 2021-07-27 13:45:36
Rating: 5
Comment: I took my moms car in to have it inspected before she went out of town for a road trip. They went above and beyond checking everything to make sure she would be safe. Even checked the license plate light. They did find a few things that they recommend being done before she left and also gave us a heads up on a few things to watch that didnt need to be done right away but could in a the future. Jon was amazing and communicate very well with me during the whole repair process. And I believe they where very far on there prices for parts and labor. Being a women sometimes you feel places can take advantage of you specially if you dont really know cars. I never felt this way dealing with them. I will definitely be back for any of my cars future needs. And would highly recommend to anyone!
Name: T***** M******
Date: 2021-07-20 16:23:48
Rating: 5
Comment: Wonderful staff, friendly, professional, and expert. Work performed beyond expectations with attention to detail. Cost is a little higher but you get what you pay for. This is my home away from home! Have happily recommended to others.
Name: C G
Date: 2021-07-16 15:08:48
Rating: 5
Comment: Needed a new set of tires, they were able to provide a quote for several different options and price ranges. Got me scheduled right away and the job done timely. Everyone was helpful and courteous, would definitely recommend!
Name: C*** E******
Date: 2021-07-12 18:04:24
Rating: 5
Comment: Came in for a transmission fluid and filter service on my 07 Duramax. There was some confusion about how long the service would take and the total cost of the service. But Ben was understanding and worked with me to make sure my truck got the service it needed at an affordable price. I appreciate the great customer service
Name: R**** Z********
Date: 2021-05-09 08:50:13
Rating: 5
Comment: Havent been able to Drive my Truck very much since Repairs/Maintenance were completed, although the little I have, it seems to be Running/Driving as it should.Armstead does Warranty their work with a 3 yr. or 36,000 Mile Warranty (on most, not all things), One if the Better Repair Warranties in the Industry Im Sure.Jared, Ben Armstead, and the other Service Writer I dealt with were all Corteous & Professional.Looking Forward to having my Vehicle/Repair work hold up to my Expectations, based upon what I told them I expected from their Shop, & also my knowledge of the needed Repairs going in, plus Reading many of the Favorable Reviews from other Satisfied Customers.Thank you thus far,Roger Zebrowski.
Name: K**** H******
Date: 2021-05-07 18:42:26
Rating: 5
Comment: This was my first experience with Armstead Auto... and it was a good one. Very professional... clean... friendly. I’ve had experiences at other companies where the sales staff seemed arrogant... which was not the case at Armstead. I will definitely do more business here.
Name: D**** B*******
Date: 2021-04-26 14:18:44
Rating: 5
Comment: Did not try selling me anything extra. And that’s the least I’ve paid for an oil change in over 25 years!! Definitely returning with all my cars there in the future.
Name: J** C*******
Date: 2021-04-22 22:41:08
Rating: 5
Comment: Very highly recommended! Didnt try to sell me anything I didnt need and believe me I tried to get them to! They went over the whole vehicle inspecting it and even caught some minor issues and fixed them during inspection! Just shows how honest and trustworthy they are! Very nice also!
Name: R***** G******
Date: 2021-04-20 22:03:42
Rating: 5
Comment: I would definitely recommend going here. The staff was friendly, knowledgeable, and very up front. I went in for an oil change and a break job on my rear breaks. They told me my air filter needed to be replaced and I should get my front breaks taken care of as well and very easily spotted a broken flex pipe on my exhausted, which I knew about. If was given an estimate about the cost to fix everything but was not pressured into getting more done than what I came in to get done, especially since all the work was outside my initial budget. While working on the rear breaks they found an issue that had to be fixed in order to finish the job and let me know right away. They accept Car Care Credit, so between that and money I had set aside, and discounts I qualified for, I was able to get everything done that absolutely needed to be done and was told how much life expectancy was left in what I did not get done. Jared, the one I worked with through the entire process, and the ENTIRE Armstead team are amazing, they even went the extra mile and were nice enough to drive me a couple miles to my home while they worked on my vehicle. I can not thank them enough for everything they did. I am pretty sure I have found my new mechanic location for all my future vehicle needs.
Name: P**** G******
Date: 2021-04-15 14:53:41
Rating: 5
Comment: They explained what needed to be done and had the car ready when they said it would be. I will be back for all my car maintenance and repairs. I will also be recommending this shop to my friends and family that live in the area.
Name: C***** S****
Date: 2021-04-01 15:39:44
Rating: 5
Comment: I recently used Armstead‘s Auto Repair for a routine oil change. The facility is super clean in the customer area and in the shop, the staff was very courteous, efficient and friendly. The service was done in a timely manner, the CSR recommended that I come in a little sooner than normal as I own a Subaru and they tend to use oil more frequently, I appreciated Jon’s recommendation. The price for the Full Synthetic oil change was cheaper than I could buy the oil and do it myself. I have already recommended Armstead’s to several friends. I plan to turn to them for any repairs I might need in the future and they’ll be my Go To oil change place from now on. Great LOCAL, FAMILY OWNED business!
Name: P****** B********
Date: 2021-03-09 21:09:16
Rating: 5
Comment: Awesome, timely and honest service. Unlike alot of places these days this place seems to be full of staff that are friendly, professional and knowledgeable not just some hacks or backyard wannabes. Excellent customer service and a clean facility. Staff was extra careful to follow all covid safety protocols. Would strongly recommend to anybody looking for professional automotive service whether it be for gasoline or diesel repairs they do it all. They repaired my high mileage 2001 excursion (7.3 powerstroke) quickly and efficiently. Im looking forward to doing business with Armstead in the future for any of my automotive needs. Thanks again guys!
Name: P***** S******
Date: 2021-03-08 16:03:26
Rating: 5
Comment: Armstead Automotive has serviced both my vehicles for all maintenance and repair needs since I decided to try their services in 2017. Best decision I could have made! Honest, efficient, considerate, supportive staff at all levels. I am grateful to know I can trust them for my auto needs.
Name: T***** V*****
Date: 2021-02-22 13:16:40
Rating: 5
Comment: This was my first visit to this business as a new resident of Fenton Michigan. I was greeted immediately on arrival and situated in a most comfortable waiting room. There was a lively conversation between myself and other customers and before I knew it my oil change was done. I actually regretted leaving such a warm and inviting environment!!! Great job guys!
Name: E*** D******
Date: 2021-01-21 16:43:57
Rating: 5
Comment: They are always professional, facility is clean and welcoming without the oil smell. I love their recommendations for repair vs what I need to keep an eye on. Easy to make appointments and they are always kind. I would recommend them to everyone!
Name: M******* T*****
Date: 2020-11-18 14:25:21
Rating: 5
Comment: We have an older diesel truck with over 200k miles. Have brought it to them for several different issues, would not take it to anyone else. They have always been fair, work was done as requested. I highly recommend them!
Name: N****** N****
Date: 2020-10-18 21:59:32
Rating: 4
Comment: I made an appointment online which I wasn’t sure was confirmed. I called to schedule an appointment during open business hours and they knew who I was and said you have an appointment in an hour! How wonderful!!They were fast, efficient, and friendly. They consoled me when I nearly cried when I saw the cost of what I needed. He made sure to tell me about coupons that run occasionally.I liked the business a lot. I plan to return
Name: L****
Date: 2020-09-30 16:09:52
Rating: 5
Comment: They worked me in same day, which I appreciated so much. Joe was very professional and answered all of my questions. Will definitely use again.
Name: J***** B*****
Date: 2020-08-06 04:22:44
Rating: 4
Comment: Im usually extremely happy with their service & pricing. They have plexiglass up, which is great because Im high risk & getting an oil change isnt something I can avoid doing, so I appreciate every precaution. They are always friendly & helpful too. Nice waiting room if you need to wait. Full service shop. Just need a little mask training, but otherwise, they are great. We use them often.
Name: L**** D*****
Date: 2020-07-27 13:12:16
Rating: 5
Comment: Armstead Automotive Repair keeps our family vehicles on the road without breaking the bank. They truly look over the vehicles and advise on what needs to be addressed keeping our vehicles on the road without stress when traveling.
Name: A**** H******
Date: 2020-06-25 03:10:02
Rating: 5
Comment: Armstead has been servicing our familys vehicles for years and they have always done a great job! I would highly recommend if you are looking for an auto repair service in the area.
Name: B***** M****
Date: 2020-06-18 15:38:27
Rating: 5
Comment: Very helpful and accomadating. I missed my scheduled appointment time. They were able to complete my service anyway. Very nice people.
Name: B**** H*******
Date: 2020-06-15 13:29:28
Rating: 5
Comment: I have been to numerous automotive repair shops throughout my years to have my vehicles worked on. This was my first visit to Armstead Automotive and I can say without a doubt I will never take my vehicles to any other automotive shop other than Armstead Automotive. The service is first class, the workmanship is the highest standard of quality you could ask for and the and employees are extremely knowledgeable and know their profession. Very satisfied and happy I took my vehicle to a locally owned business rather than a big chain business.
Name: P***** G****
Date: 2020-06-10 13:41:52
Rating: 5
Comment: I have never been to Armsteads Business before but they definitely gain my trust !!!! The mechanic I had prior didn’t do me so well so that being said Armstead will be getting my business from here on out and anyone I come across I will refer them. Thank you ARMSTEAD Greatly appreciate your honesty and work 😊
Name: B**** C*******
Date: 2020-06-04 21:33:23
Rating: 4
Comment: Treated great and got us in quickly! Cost about the same as Ford dealer in Fenton. Did give discount w/ coupon
Name: C****** H***
Date: 2020-05-27 13:26:18
Rating: 5
Comment: Great customer service!!! They do great work and you dont walk away feeling uncertain about what was done with your vehicle. I will continue to recommend Armstead to my family and friends for their automotive needs.
Name: R**** H****
Date: 2020-05-11 20:18:29
Rating: 5
Comment: This is a great place to get your oil changed. Great price for a authentic oil change plus 21 point inspection. I didnt wait long and they were very friendly.
Name: R***** R******
Date: 2020-04-30 22:35:02
Rating: 5
Comment: I called , spoke to a gentleman who guided me through there new process and gave me reassurance that he would take care of me . They not only did a fantastic job they were fast and very , very reasonable on the price ! I appreciate the job these guys did and would and will recommend this establishment to anyone who wants a good job done without worrying about the small things !! This is definitely the place to go for all of your automotive needs, I know Im a return customer! Thank you again guys!
Name: G***** B****
Date: 2020-04-14 20:34:52
Rating: 5
Comment: I had a brake line leaking on my truck they came and got it and had it repaired that same day. They are an awesome family owned business they take the time to explain everything and answer any questions you might have.If your looking someplace to take your car that you can trust this is the place to go
Name: t*** j*****
Date: 2020-02-04 00:01:51
Rating: 5
Comment: We were travelling through on our way home to Upper Michigan and had truck trouble. Our situation was urgent because we had livestock in our trailer and time was of the essence. We called and Jared told us they would get us right in. We limped the truck from highway 23 over to them and they had us fixed up and on our way in an hour. Our mechanic was Jonny and he did an A+ job. The owner and his pup Maggie were a delight to visit with while we waited. Highly recommend!!!
Name: P** J******
Date: 2019-10-03 23:06:04
Rating: 5
Comment: They advised me my tires will need replaced soon and gave me information on the low and higher priced tires that would be suitable for my car. Good information. Always great service and honest and fair treatment
Name: C**** H***
Date: 2019-09-20 15:59:45
Rating: 4
Comment: We have used Armstead for years for oil changes, front end alignments and they did a fuel pump for us. Recently my husband took one of our trucks for an alignment and they charged $89.95 for a basic alignment which is reasonable but that was only for tow, they charged an additional $116 to adjust the camber and charged a $13.02 hazmat fee. Bill was $199.75 after a $20 off coupon. We will never use this shop again. I am taking our other truck for an alignment to a shop in White Lake who will do both tow & camber for $79.90. I would no longer recommend this shop.As a follow up to my above comments, I spoke with Jared this morning and he worked to make things right on this situation so we are giving Armsteads a chance at redemption and will continue to use them if this works out well. Thank you for your help Jared.
Name: J****** G*****
Date: 2019-07-12 19:43:30
Rating: 5
Comment: Friendly and fast service! The waiting area is clean with comfortable chairs. Coffee & refreshments provided. It appears to be a well-run honest business. I plan to use them for future services.
Name: D*** D*****
Date: 2019-04-17 14:53:08
Rating: 5
Comment: Great guys here. Jared is a great service manager. They always get me in for my scheduled maintenance and has been same day service. Will continue to go here.
Name: M****** B****
Date: 2019-04-12 17:35:00
Rating: 5
Comment: Great shop, fixed my gen 2 ram after a leveling kit caused death wobble - they got geometry corrected with the adjustable track bar and proper control arms. rides MUCH better. also found some leaks and its no longer peeing oil on my driveway. A+ definitely go here!
Name: B***** S******
Date: 2019-01-14 18:52:18
Rating: 5
Comment: Great to have auto repair so close to home. Was able to make appointment for service the day after I called. Polite staff with clean waiting area. Service was completed quickly. Would recommend Armstead to others🤗
Name: k**** l
Date: 2018-12-29 14:06:34
Rating: 5
Comment: Armstead Automotive is always able to fit me in when its convenient for my schedule. I have been taking my vehicle here for two years now since I moved to Holly. They are always professional, thorough and reasonable pricing!
Name: A*** B****
Date: 2018-12-18 18:19:58
Rating: 5
Comment: Very fast in diagnosing the problem. Gave me a couple different repair options/costs. Got the car fixed and back to me in a couple days time. Runs very well with no issues. Had the parts that were broke when I asked to see them. Was less than half the cost of the local dealership. Would recommend this shop for all auto repairs as well as return in the future.
Name: C***** J B***
Date: 2018-12-05 19:01:58
Rating: 5
Comment: Armstead does an exceptional job from customer service to mechanical work. Professional, straight forward, honest people here. Highly recommend for any truck or car needs!
Name: T**** T**** D*****
Date: 2018-11-12 21:34:59
Rating: 5
Comment: They are the best out there. They give you a price up front and actually cost less than the appraisal . They are good people and do what they say they are going to do. I have used them twice and will use them again very soon .
Name: D** T***** F******
Date: 2018-10-09 15:33:12
Rating: 5
Comment: This is the place my old man (a mechanic) takes his truck into when he cant figure out whats going on. Theyre very professional and get your vehicle back to you quick and the jobs done right the first time. Its a family run company thats honest and that I have no problem sending any of my friends or family to!
Name: t****** s*******
Date: 2018-10-08 10:07:50
Rating: 5
Comment: My experience at Armstead Automotive. Repair was excellent. All the staff were very friendly and knowledgeable . Jon explained everything and I am very pleased with the work. I will come back 😀
Name: m*** g****
Date: 2018-09-11 19:55:20
Rating: 5
Comment: Amazing technicians and on top of that amazing customer service. Able to change and adapt on the fly I wouldn’t go anywhere else!! Oh and did I mention they can setup your tow service and have amazing prices!! Love this place!
Name: K**** T******
Date: 2018-09-05 18:41:18
Rating: 5
Comment: I truly enjoyed my experience at Armstead Auto! The service performed on my family’s vehicles was outstanding, but even better was the customer service we received. I highly recommend this auto repair shop to anyone looking for the best in class!
Name: j** b*******
Date: 2018-08-11 00:05:50
Rating: 5
Comment: This shop is awesome. Gave me tips on how to maintain my vehicle. Didnt charge for obvious extra work they had to do . Stuck to the quoted price. Ben the manager went out of his way to explain to me the why the parts failed and how to prevent this in the future. Customer service does still exist.
Name: F** F**
Date: 2018-08-06 14:26:42
Rating: 5
Comment: What a great place!! Very clean waiting room, offering water and freshly brewed coffee. The day I stopped in they offered us bbq, chips and drinks. Such a great staff, I was working with Jared and he was very helpful, friendly and professional. Went in to get my tires changed and had a few other concerns and without hesitation Jared was willing to have the guys take a look and see what other problems may have been occurring. Would definitely recommend armsteed automotive to others and I will be returning In the future!
Name: N*** P***
Date: 2018-08-02 21:48:07
Rating: 5
Comment: I have been to several different places to have my car looked at this past year. Paid alot of money delt with rude unhelpful people, and could never tell me whats wrong with my car. I was at Armstead today for inspection and they were able to tell me what was wrong with my car in 1 hour. Im very pleased with the professional service I received from Jared today. He took the time to explain what I needed and what I didnt need to have done on my car. He was very caring, professional and knowledgeable. I definitely would recommend Armstead Automotive to everyone. Thank you guys for your great timely service and thank you Jared for being so helpful. I will definitely be returning.
Name: R****** C*****
Date: 2018-04-13 23:28:35
Rating: 5
Comment: The only place for your auto needs!Excellent service and staff.Very friendly and trustworthy.Thank you for taking care of my vehicle needs over the years.
Name: A****** S*******
Date: 2018-03-09 04:02:23
Rating: 5
Comment: Zach was my driver , he was very kind and professional. He was on time and kept his truck nice and hot . Did not complain once about having to drive 45 minutes one way to deliver me along with my vechicle in bad weather . I would highly recommend this company !
Name: R**** O****
Date: 2018-02-14 01:20:41
Rating: 5
Comment: Robin OwensI am so thankful John was able to pull my car out of a snowbank in an unfriendly neighborhood. He rescued me after a couple who lived in the neighborhood wouldnt let me turn around in their driveway. He was very friendly and professional. Proof there are still good, Godly people in this world. I would/will recommend them to everyone. Again, Thank you so much!Robin Owens
Name: A* C****
Date: 2018-02-10 03:43:12
Rating: 5
Comment: These people here! I would say amazing. Truly outstanding customer service. They came to tow us just as promised when all the other companies have us maybes. Then while we sat in their office trying to coordinate ride & hotel, they offered to share their lunch.Customer service at its best.
Name: S***** M*******
Date: 2018-01-26 22:14:11
Rating: 5
Comment: Armstead Towing was sent to retrieve our vehicle via a roadside assistance plan. Very pleased with the service. The driver, Greg M. arrived when promised, was professional, courteous and very conscientious. Would not hesitate to recommend them or use them again.
Name: C*** P****
Date: 2018-01-22 19:39:17
Rating: 5
Comment: The guys at Armstead Automotive run a great auto center! They truly care about their customers. Their expert work and honest opinions saved me a ton of money! Its rare these days for me to be able to rate a business as Top-notch but Armstead Automotive really deserves it! Keep up the great work!
Name: J**** D*****
Date: 2017-12-30 01:41:39
Rating: 5
Comment: Plow truck at the State Park down the road broke down. John and his crew quickly got on it. They were overloaded with the Christmas day problems, and had to do a lot of catching up, they quickly got on it and got me back on the road. Thanks guys! John the owner personally gave me a ride to pick my truck up! Plowing the park is a big deal. Thanks guys! Hopefully John in service can get the after market blade figured out before the next snow! Tell John in service to order the plow shoes as well and bill them to VTS! One fell off when I got back to the park.
Name: J*** S********
Date: 2017-12-15 21:27:05
Rating: 5
Comment: Needed a tow due to heavy snow, driver Jon E arrived over an hour earlier than road service operator estimated. Provided friendly and fast service. Never dealt with Armstead Automotive before, I will if needed in the future and will refer others.
Name: S****** M
Date: 2017-12-11 20:04:59
Rating: 5
Comment: Greg M was awesome!!! I was freaked out and annoyed about my car, but he came relatively quickly (despite the bad weather) and was extremely helpful. He even took the time to talk me through what might be wrong with my car. I really appreciate how personable he was. Thank you Greg, you were pleasure!Kind Regards,Shirley
Name: T**** A*****
Date: 2017-12-05 18:08:05
Rating: 5
Comment: Greg M. Omg!! Excellent!! He arrive much earlier than expected and had the car moved in like 20 minuets I would definitely use armstead automotive towing again
Name: L*****
Date: 2017-11-29 22:34:24
Rating: 5
Comment: I caught a flat on the highway. Jon.e showed up in less than ten minutes. I was quoted a 30 minute wait time. He was extra careful with my Cadillac CTS. Got me hooked and booked and on to the tire repair shop. .. If you happen to be in the area and need a tow I highly suggestion you give them a call.
Name: j*** t*****
Date: 2017-11-29 15:41:34
Rating: 5
Comment: My 16 y/o son rolled his car, totaling it (my son had no injuries, his buddy a small cut). Greg M came out, dealt with me, my son, the paramedics and the officer...answering questions from all of us. Very polite, professional and quite simply, a nice guy. He seemed genuinely concerned for my son and his buddy, grateful that they were ok. He cared. Thank you Greg. Youre awesome!Edited to add the following:I just called, 3 weeks later to get a receipt for towing for the insurance company. I spoke with Jasmine, who was very polite, and professional. Thank you Jasmine for your help and sending it over so quickly! Youre amazing!While I know some of the guys in the mechanic portion of Armsteads, Ive been fortunate to not need the towing aspect of their business until this incident. Everyone I have ever dealt with there has been awesome! If I ever need to again, I will be calling Armsteads, you guys are focused on the customer, I appreciate that. If I could give more stars, I absolutely would!! Thank you again!!
Name: C********** J*****
Date: 2017-11-24 00:34:08
Rating: 5
Comment: Jon. E towed my car for me on Thanksgiving day. He is a complete pro. On time and loaded the car like hed done it a million times. Very easy. Definitely recommend.
Name: N****** K***
Date: 2017-11-21 13:10:54
Rating: 5
Comment: This company was chosen by Onstar for me for towing and they were absolutely AWESOME! They arrived early and were very polite! I WILL use them again!!
Name: K**** S********
Date: 2017-11-20 15:42:23
Rating: 5
Comment: Greg M. was great, very friendly and professional! Altogether the company had wonderful communication from the start... they contacted me right away and let me know exactly when to expect them which was very quickly! If I ever have to I will definitely use them again!
Name: J**** B*******
Date: 2017-11-19 20:19:47
Rating: 5
Comment: Greg M. Arrived to the scene quickly and was very professional and showed concern for my saftey on the road. I would highly recommend this service above all other towing services I have used before.
Name: A*** S*********
Date: 2017-11-17 20:07:11
Rating: 5
Comment: Had a flat tire and my car was picked up by Greg M. very fast! Arrived way ahead of the estimated time. Super friendly and helpful!
Name: R****** K*******
Date: 2017-11-13 00:25:13
Rating: 5
Comment: Jon E. unlocked my 2017 Chevy Silverado in under 3 minutes! He was right; when he arrived he said he could unlock anything! I would definitely recommend this company to anyone.
Name: T**** S******
Date: 2017-11-12 23:13:39
Rating: 5
Comment: Excellent! Jon was polite, knowledgeable and on time! He took great care of my car and gave a couple helpful suggestions. He definitely made an unpleasant day more bearable.10/10!!
Name: M****** T*********
Date: 2017-11-11 02:52:55
Rating: 5
Comment: Good service! Greg M was good at his job, got us towed home quickly, and was very polite and professional.
Name: T**** K********
Date: 2017-11-05 03:36:46
Rating: 5
Comment: Jack came to pick me and my rental car up today after it broke down. He went above and beyond his job to make my bad day seem better. Extremely friendly and very good at making you feel like you are with a friend. I couldnt have asked for anything more.
Name: L****
Date: 2017-11-04 12:31:47
Rating: 5
Comment: Jon.E arrived within 20 minutes of call which was a surprise because I was told it would take an an hour.He was very efficient and changed my tire quickly. I would definitely call armstead automotive 24 hour towing services again Thank you
Name: K****** R**** G*****
Date: 2017-10-29 05:22:57
Rating: 5
Comment: Customer service was very good. Jack took so much care through out the journey coming in at 11pm and towing us for 40 miles. I would definitely recommend them
Name: D***** N******
Date: 2017-10-28 23:49:00
Rating: 5
Comment: I have had to use towing service a lot these last few years. (sadly, teenagers & crazy drivers- bad combination) of all the towing services ive used so far, Jack was the best. keep up the good work, and thanks for going out of the way to make an unfortunate thing be a little more pleasant. good job Armstead! keep it up.
Name: A***** M******
Date: 2017-10-24 16:24:35
Rating: 5
Comment: The driver that serviced our van was Jack and he was very polite and fast. I was very pleased that he was 25 minutes early from the estimated time and he finished putting gas in or van very quickly. Im very happy with the service from Armstead Automotive.
Name: E******** P*******
Date: 2017-10-24 01:13:09
Rating: 5
Comment: I currently live 1 hour away and it is 100% worth the drive! They are very friendly and honest!I have experienced anywhere from bad to straight dishonest service from every other place we have tried. I have wasted a lot of money taking me vehicles to trusted dealership repair shops only to pay more money to fix the damage they did to my vehicle.I have family and friends who have taken their vehicles to Armsteads in the past and I have heard nothing but great reviews. I am so glad I made the decision to trust Armstead Automotive with all of our vehicles needs.
Name: E*** L****
Date: 2017-10-17 19:43:08
Rating: 5
Comment: Thought I locked my keys in my car, called Armstead, and Greg M was sent out. He opened my car with no issues, and took the time to help me look for my keys... I appreciated the time he took to help me look. Even looked in the grass with me! ... Found my keys in the couch!
Name: D**** R***
Date: 2017-10-13 00:18:14
Rating: 5
Comment: Jon.e is fantastic! Fastest pickup time ever. This guy moves so fast hes a blur! Best tow company Ive worked with.Thanks, Diana
Name: C**** R****
Date: 2017-10-10 18:21:55
Rating: 5
Comment: Jarrod is fantastic! This is the second time I’ve used him for towing and he makes an unpleasant event much more bearable! He’s been happy and positive both times he’s been out and both times here within 5 minutes! He is also very knowledgeable. Kudos to his employer for having such an outstanding young man as an employee!! Will definitely use their services again when needed!
Name: M***** S****
Date: 2017-10-02 16:38:02
Rating: 5
Comment: My transmission was going on my car and I had to pull over. Jack was there in 20 mins.He was very polite and professional. Great service!
Name: K****** S*******
Date: 2017-10-01 15:31:33
Rating: 5
Comment: Jack was fantastic and professional! Locked my keys out of my car at 9 pm, and Jack was there within a half an hour, and had the door open in five minutes! Polite, kind and professional!
Name: S**** C*******
Date: 2017-10-01 14:06:25
Rating: 5
Comment: Locked my keys in my SUV, while camping in Holly. Jack the driver from Armstead was there to help me within 10 minutes after the call. He was very friendly, polite and professional and got right down to business and got my SUV opened up. He had all the right tools and took all precautions not to damage my new vehicle. Thanks Jack for a job well done.
Name: k**** j******
Date: 2017-10-01 03:06:53
Rating: 5
Comment: Jonie was great. He was a life savor and was there within the hour. I would recommend his services to anyone! Thanks Jon!
Name: M***** H****
Date: 2017-09-30 01:13:41
Rating: 5
Comment: The Driver Jake called and let me know exactly when he would be there and arrived on time and was very courteous. He got us out of there quick. Thanks Jake and many blessings to you.
Name: T**** H********** C*****
Date: 2017-09-28 17:33:30
Rating: 5
Comment: Car overheated an hour away from home. Kyle was very pleasant and helpful during my tow. Will recommend them to anyone in the area needing a tow.
Name: G**** G******
Date: 2017-09-28 16:18:23
Rating: 5
Comment: I was rescued by Jack fro Armstead Automotive last week. He provided excellent, friendly and very professional service in recovering my disabled classic Motorcycle of which he took great care.
Name: J** M*****
Date: 2017-09-24 16:01:29
Rating: 5
Comment: Awesome company! Greg M did a fantastic job was very professional & Knowledgeable of what he was doing. Highly recommend this company! I was quoted 45mins and they arrived iin 20.
Name: D******* D**
Date: 2017-09-19 22:04:09
Rating: 5
Comment: Greg M. exceeded all expectations, arrived on time and took very good care of my vehicle. Only tow company Ive seen take pictures before towing. Highly recommend.
Name: M*** W***
Date: 2017-09-16 00:22:38
Rating: 5
Comment: Wrecked my car and Jack and his team were more than willing to get my car back home and even helped push it back down the driveway. Could not be more thankful for the friendly service.
Name: A***** T**********
Date: 2017-09-15 23:46:26
Rating: 5
Comment: Greg M came out to pick up my G6 and was nothing but professional. Stress free and quick service. Would definitely recommend and use again.
Name: E******** G*******
Date: 2017-09-13 23:19:01
Rating: 5
Comment: So far my experience with Armstead Automotive has been wonderful and stress free. I was having a horrible experience with a shady/dishonest dealership repair shop so I called Armstead towing. Our truck was all the way down in Ann Arbor. They gave me an amazing price to come down and tow our truck back to the repair shop in Holly. Jon. E. came out immediately and even called me when he was about 30 minutes away. He was very friendly and got my truck on the flat bed in no time. He even asked to make sure I had a ride back home. Calling them was the best decision I have made all day. I highly recommend them to anyone who wants a fair price and to work with some friendly and honest people.
Name: J*** M
Date: 2017-09-01 14:43:32
Rating: 5
Comment: Jon and Greg were extremely professional and friendly. They got here within 1 hour of call from Geico and are at least 45 minutes away. They went above and beyond to ensure my car was secure and would be towed before busy holiday weekend. This is second time in a few months Ive used this company and I will never use any other towing company. Thank you so much! Kindest regards, Janie
Name: C****** S****
Date: 2017-08-31 23:49:12
Rating: 5
Comment: I called Armstead Automotive for a tow when I found out I had a flat tire and my vehicle would not start. Jon Egerton called and advised me that he would be showing up 25 minutes ahead of the ETA that my insurance roadside assistance had told me. He was extremely professional and fast, even so late at night. Thank you Jon! I will definitely recommend this company, and Jon in particular to anyone in the future!
Name: C*** H***
Date: 2017-08-31 14:15:24
Rating: 5
Comment: Satisfied with the service. A little hiccup at first but was not the drivers fault. Once he got the correct address, he showed up promptly and was professional. Jon E
Name: J***** S*****
Date: 2017-08-20 22:52:46
Rating: 5
Comment: Car broke down at a rest area. Company sent a driver by the name of Jon Egerton out to pick me up. Helpful, friendly, and above all quick. Couldnt hope for better service. Definitely calling these guys if I ever need help again.
Name: B***** G*******
Date: 2017-08-10 21:25:34
Rating: 5
Comment: Car stopped working heading home. Estimated time of arrival was 5:40pm but Jon Egerton showed up at 5p and was such a life saver. Quick, efficient and would definetly recommend to anyone! Thanks Jon ☺️
Name: C**** F****
Date: 2017-08-10 18:34:26
Rating: 5
Comment: We have had a lot of trouble with vehicles lately. 8 tows in all in less then 3 months, weve gotten Armstead 4 of those times! I wouldnt call anyone else. Kyle, Jon and Jared are all awesome. They are friendly and funny and alway ready to help even if its not exactly what you called for. I would send anyone to them!!!! They are great!!!
Name: K**** W********
Date: 2017-08-07 23:42:10
Rating: 5
Comment: After my car died on the side of the highway, Jon Egerton showed up to tow my car. My car would not go into neutral so he had to slide it on and off the wrecker. When sliding my car off, he deserved a standing ovation once it was back on the street. Such great service! Thank you so much for taking such good care of my baby! Will definitely tell others about my amazing service from you!
Name: M****** S******
Date: 2017-08-04 19:32:00
Rating: 5
Comment: Your driver, Jon Egerton, was polite, friendly and early! He called to let me know that he would be here to tow my vehicle earlier than expected. I would definitely recommend your company in general, and Jon in particular. Kudos for such great service!
Name: C******* M*******
Date: 2017-07-25 11:11:34
Rating: 5
Comment: Jon E was very professional when he picked my car up to be towed. He called to give me his ETA and was right on time! Saving Armstead in my phone for future towing needs!
Name: D*****
Date: 2017-07-24 14:57:17
Rating: 5
Comment: I locked my keys in my car and Armstead Automotive was the only company around that had GEICO roadside assistance coverage in the area. Jon was very professional and knowledgeable. Im very happy with my experience, and even happier that I didnt have to wait more than an hour!
Name: D*** H*******
Date: 2017-07-21 20:34:17
Rating: 5
Comment: The driver for Armstead Automotive Jon Egerton was super friendly and very efficient at his job! Id recommend Armstead Automotive and Jon to everybody.
Name: S***** D******
Date: 2017-07-21 03:58:39
Rating: 5
Comment: Jon Egerton was a stud! Locked keys in car. Very difficult car to get into. Most would have given up. He stayed at it and had car openly at 11:45 pm. Thanks Jon and Armstead. Jon well done!!!!
Name: L****
Date: 2017-07-17 15:16:01
Rating: 5
Comment: Jon E was super quick and professional. Changed out my tire like a one man pit crew. His demeanor changed the situation from crappy to fun.
Name: C****** C
Date: 2017-07-15 12:58:36
Rating: 5
Comment: Jon Egerton came out early this morning and was very patient and very kind. He worked quickly to get into my car which is known as one of the hardest vehicles on the market to get into. I locked my keys in my car last night and the cops spent 45 minutes trying to get in and couldnt! Then here comes Jon bright and early with a smile and amazing customer socializing. As he worked he explained to me why my car was such a tough one to get into and was just AWESOME! Thanks again man!
Name: C******
Date: 2017-07-14 17:55:19
Rating: 5
Comment: Jon Egerton provided me with the best road side assistance ive ever had hands down. He was obviously very experienced got my vehicle up and secure in no time he was more than punctual in arriving. Jon Egerton made sure that i will never call another towing service other than Armstead Automotive towing for any of my road side assistance needs! Thank you Jon E.!!!!!!!
Name: M****** V** D* K****
Date: 2017-07-10 19:56:18
Rating: 5
Comment: My fuel pump went out on my truck & I needed a tow on a Sunday morning. Armstead Automotive was able to help me get my car to mylocal mechanic. Jon Egerton was my tow truck driver. He was professional, fast & courteous. What I thought was going to ruin my Sunday plans only turned out to be 45 minutes out of my day. Thanks again Jon for your help. I highly recommend Jon & Armstead Automotive!!!
Name: R****** B********
Date: 2017-07-05 15:28:16
Rating: 5
Comment: Early AM tow on holiday weekend. Car located on a busy blind corner. Jon showed up on-time per dispatch and quickly pulled us out of the situation. Car towed and dropped off at local dealership for repair. Awesome! And greatly appreciated the timely, efficient, and polite service. Thanks!
Name: G*** I****
Date: 2017-07-05 00:04:24
Rating: 5
Comment: Armstead Automotive is very professional, courteous and thorough. they did a super job at installing our RV stabilizer bar. This is the service place for all our RV mechanical needs.
Name: T** L*******
Date: 2017-07-03 02:54:22
Rating: 5
Comment: Had the car break down early this evening, Insurance company said tow will show upwith in 45 mns, but not more than 45mins. Jon Egerton from Armstead Automotive showed up within 25 mins, greeted me with a friendly professional demeanor. Very informative, worked hard getting my car up on the flat bed, talked to me on the way to the dealer to drop the car off. Was willing to stay with me until my wife arrived to pick me up, but she had just pulled up. This is my idea a great customer service. Jon deserves the 5 star rating that i gave. would not hesitate to us this comapany again....Thanks again!!!!
Name: T****** V******
Date: 2017-06-23 06:19:15
Rating: 5
Comment: Arrived 30 minutes faster than the quoted eta, which was great, I was not in the best part of town. When the driver Jon E. Arrived he was friendly professional and completed the tire change very fast. I would highly recommend this company. Jon is a great asset to your company
Name: K*** N*******
Date: 2017-06-13 13:14:42
Rating: 5
Comment: Friendly people and really good prices. We waited while our car was serviced, and the waiting room was very comfortable and clean. There was coffee and beverages for customers. Will definitely be back!
Name: L**** B***
Date: 2017-06-04 16:53:54
Rating: 5
Comment: My car is one that does not have a spare, but a compressor with some sealing goop that is supposed to seal a hole, unless the hole is the size of a quarter, I guess. Armstead was there in no time, friendly professional and quick. Will use them if I ever have an issue for towing and likely for car repair.
Name: M****** L******
Date: 2017-05-12 22:53:37
Rating: 5
Comment: I was very pleased with the tow truck driver kyle I had. I had my owe ride home for where I was broke down and being towed. My ride had not arrived yet. And I wasnt in the best part of town. And kyle stay and waited with me for my ride. He could have just left me standing there. He was very polite and he also got there faster then I was told he would be there. I am very pleased with their services and would recommend then. Thank you Kyle
Name: M*******
Date: 2017-05-01 21:45:20
Rating: 5
Comment: Armstead Automotive is a great family owned company. Certified mechanics & their people know what they are doing. They are very professional. It is hard to find good honest service in todays world. Worth every penny.👍[USA]🛎
Name: V****** C****
Date: 2017-03-27 19:17:14
Rating: 5
Comment: Had a problem with my power steering. It was hard to figure out who to trust so i googled places ( i know nothing about fixing car problems)... is just so stressful when your car isnt working right! They have great ratings so i decided to go here, and i am so happy i did :) ..They were so friendly, fast, kept me informed on how it was coming alone as they worked on my car. I love this place. Thank you for doing such a great job!
Name: D*** M*****
Date: 2017-03-08 16:54:22
Rating: 5
Comment: Thank You!!!! I was stranded in quite the middle of nowhere with a flat tire after a weekend cabin stay at Brighton State Rec Area, Jared M was able to find me and assist with putting my spare on and save me the agony of dealing with an immobile car many miles away from home! Awesome!
Name: A*** W*****
Date: 2017-03-04 03:03:09
Rating: 5
Comment: Armstead has always done great work for me! Kyle has worked on my car a number of times and has always done a great job. No complaints at all about Armstead.
Name: A***** P******
Date: 2017-03-01 00:23:35
Rating: 5
Comment: The staff was super friendly during all of our interactions. I was very comforted by the fact that they double checked my vehicle for me just to make sure I felt safe. Beyond that, their waiting room was clean and had coffee, water, and donuts! I will definitely be returning in the future would recommend to anyone needing service on their vehicle!
Name: M****** S******
Date: 2016-12-22 20:32:33
Rating: 5
Comment: We have been using Armsteads for over 11 years for our vehicles. They are honest, ethical and do an excellent job. They always provide quality work, honor the warranties, and make us feel welcomed in their business. They built a reputation for excellence and work hard to maintain it.
Name: K******* F*****
Date: 2016-12-09 14:43:09
Rating: 5
Comment: After 3 failed attempts by another local shop to fix my rear brakes, I took it to Armstead. Id never been there before, but will surely be going back.Jon and Matt dealt kindly with my obvious and vocal frustration over the thrice-botched job done by the other shop and their techs inspected and assessed the issue quickly and accurately. The brake job from Armstead was done right the first time, including a needed repair to my emergency brake that had been missed by the first shop.In this winter climate, brakes that work right and dont stick or pull to one side are essential to safe driving. Im glad I found this place and will most certainly return for any future automotive needs.
Name: C**** D*******
Date: 2016-12-05 20:46:04
Rating: 5
Comment: I have been taking my vehicles to Armstead Automotive for 10 years and found them to be competent and honest. From brakes to exhaust, tune ups to oil change, front to back, the repairs they performed were done right the first time. I have never had any issues with their work. When you go there, ask for Jon Brock. He will take good care of you.
Name: m****** w****
Date: 2016-11-26 18:39:26
Rating: 5
Comment: Great experience. I took my vehicle in for a diagnosis for a possible issue they were very fast and efficient, they even took pictures. John was very helpful throughout the process.
Name: A**** B*****
Date: 2016-10-07 20:00:02
Rating: 5
Comment: I love going to Armstead Automotive in Holly, MI. They provide the best service around. I love coming here, their staff is so friendly ( Jon B.and Matt.) I always leave knowing my car is in good shape. Glad I have a place around that I trust.
Name: T** C*******
Date: 2016-05-16 15:50:00
Rating: 5
Comment: Very happy on tow today. Driver was great. Five stars to this company from how fast they got me to where I had to go.
Name: M****** E*****
Date: 2016-02-20 06:15:21
Rating: 5
Comment: Armsteads is our go to shop for repairs and inspections. The staff is very polite and does not talk down to you if youre not knowledgeable. They have consistently demonstrated themselves to be honest and trustworthy. They dont mislead you into spending money you dont need to be spending. When (rarely) a repair fails under warranty, they own up to it and repair it. The pricing is competitive. Occasionally its a little high, but the confidence of knowing they arent ripping you off is more than worth it. You cant go wrong with Armsteads.
Name: P****** P******
Date: 2016-01-23 18:46:35
Rating: 5
Comment: Honest people for sure. Love the email reminders. Its obvious that good training by the owners is a priority. They work on ANY car, even my really old uncommon ones ! 😀
Name: A*** H*****
Date: 2015-10-08 18:33:00
Rating: 5
Comment: Super friendly honest people feel like home . they get the work done right and they stand behind there work i love it .they are the better alternative to the dealers . there prices better than a lots places i been at . good job keep it up . wish them best of luck
Name: G***** S******
Date: 2015-09-21 13:40:02
Rating: 5
Comment: The gentlemen at Armstead are always polite and they go above and beyone to take very good care of me and my vehicles. Theyre prices are competative and their work is completed on time and done properly.
Name: V***** B****
Date: 2015-02-17 23:47:33
Rating: 5
Comment: This company has been honest, forthright and theyve taken good care of my husband and I. Our daughter and her husband also feel the same way. I highly recommend this auto repair company. No bologna, just good reliable service.Signed,Not a Spring Chicken :)
Name: A* S****
Date: 2014-08-26 19:24:53
Rating: 5
Comment: We have a new to us SUV and it is a Hybrid and have had issues. We had cooling system charged 4 times prior and no one could find the leak. That is why I was happy to drive from Rochester to Holly for their expertise on the problem. Everyone was courteous and knowledgeable. Their hands on knowledge surpasses that of major dealerships in my experience.You can buy Ester oil with dye in it to check for leaks, whereas the dealership will suggest you to buy a new system..Thank you, do not change.
Name: J** B*****
Date: 2014-08-10 19:04:47
Rating: 5
Comment: I have been going to Armsteads for the past decade, and would not take my car any where else.Recently I had an intake gasket done on my Chevy truck. Doing my duty as a smart shopper I checked around on pricing, and was completely shocked to see that the price differences that I was quoted. Armsteads was very reasonable and they explained everything thoroughly before the work was done. Anytime they came across an issue they have found, they did make me feel like it had to be done right then; but to keep an eye on certain signs that would mean its getting closer to needing an immediate attention. The fact that they never made me feel like something needed to be done that wasnt in dire need. Sure makes the honest nature of their business stand out! Hats off to these guys..
Name: S*** L*******
Date: 2014-07-16 14:44:43
Rating: 5
Comment: John Armstead and his crew are a wonderful bunch of guys. they are very professional and fix the car right the first time. I would recommend the shop to anyone.
Name: N***** E****
Date: 2014-07-16 01:37:05
Rating: 5
Comment: Armsteads is an excellent full service auto repair shop in Holly Mi. They are a family run business that can tow and repair your vehicle and you know it will be done right. I have trusted John and his mechanics for a long time to work on my vehicles, at home and work. The service counter guys Doug and Matt are also very knowledgeable and helpful. These are great people you can trust.Nathan Ellis
Name: K**** W***
Date: 2013-11-05 15:14:41
Rating: 5
Comment: We all know how stressful it is when you have car troubles and need roadside assistance. Last night was one of those nights for me, and I could not have been any more pleased with the help I received. While at work, my car wouldnt start and a co-worker tried to jump my battery. It didnt work, so I thought it was a starter or alternator problem and was going to need a tow. My roadside assistance company contacted Armstead Automotive for me. The representative from my insurance company gave me a quote time of 40 minutes, but the driver, Caleb, was actually much closer to my location and arrived in less than 15 minutes. He gave me a phone call to let me know he would be arriving shortly. Once he arrived he asked me to run down what had happened, and he suspected that it was probably a battery problem and suggested we try jumping it one more time before loading it onto his truck, as his vehicle had more juice than the average car. It turns out my battery was dead, and I didnt actually need a tow. Caleb was able to jump the battery very quickly. He gave me his card for any future problems I may have, and asked if I needed anything else. I told him I needed to get gas before I went home and asked if it would be OK to turn the car off to do so. He offered to follow me to the gas station to make sure I got there safely. After I filled my tank he gave me a friendly honk and drove away. I wanted to publicly give your company and specifically Caleb the credit you so very much deserve. As Ive already said, its always upsetting to run into car troubles, but its particularly distressing as a young woman in a dark parking lot with very little automotive knowledge. It was a great comfort to feel safe, secure, and to be treated with so much respect. Thank you for the great service! I will be keeping your card in my wallet for any future assistance I may need.
Name: B****** K****
Date: 2013-09-05 16:08:30
Rating: 5
Comment: I have used this repair facility for over 6 years. They have fixed my business vehicle as well as both my personal ones. They are extremely trustworthy and have also been wonderful at fitting me in during emergency situations. The owners are local residents and have a definite neighbor mentality. They have gone out of their way to make sure my vehicles run smoothly and I am happy with the service I received. I wont bring my vehicles anywhere else!!
Name: L***** P********
Date: 2013-08-28 14:59:52
Rating: 5
Comment: I want to thank the wonderful guys at the front counter. I cannot say enough about how well I was treated. I have never been so impressed with the amount of information about the condition of my vehicle.My former mechanic missed so many important items, when did he plan on telling me, after it was broken, Seriously!Thank you for making my trip home safe.
Name: M*** L****
Date: 2012-07-18 18:50:42
Rating: 5
Comment: I cannot say enough about John Armstead and his team of professionals!!!I own a 2003 Silverado Crew with a Duramax diesel. Last summer I wore out another set of tires towing my fifth wheel trailer, all under a 1000 miles. Being frustrated with misleading information from other repair facilities in my area, I called John at Armstead on a Saturday where he was more than willing to hear me vent. John recommended that I bring my truck and my fifth wheel trailer into his shop so he could look at the complete rig.So Monday I was on his door step, with truck and trailer. John and his son, Ben jumped right into action. They advised me of so many things that were improperly setup on my truck, that its a wonder I could even keep the truck on the road, let alone keep tires on it.John instructed Ben to check the truck out for any worn parts. He then looked at me and advised me that I am going to need a airbag system to offset some of the trailer weight and to keep the nose of the truck down. A short while later Ben called and advised me that the front end was completely out of specifications and he would need the air bag system installed before he could properly align my truck, both with the trailer and without... thats right, with the trailer hooked to my truck!The next day the air bags had been installed and Ben begun the front end alignment, both the truck itself and with the trailer. Once done, Ben walked me through what air pressure I should have in the air bags with and without the trailer. He further explained that it will keep my caster, camber and toe inline with the settings he set during the alignment. I have since put more than 5000 miles on my truck and the tires look like the day I purchased them, a far cry from the 1000 miles I got out of the last set before they were ruined. To add, the truck rides and drives so much better! I cant thank Ben enough!I highly recommend John and his team at every chance I get. I look forward to having them service my truck and any new truck I purchase in the future.Sincerely,Mark LozenSwartz Creek, MI
Name: C****** C******
Date: 2012-07-12 18:29:33
Rating: 5
Comment: Armstead Automotive. A great place to service all your Automotive needs! Everyone is very knowledgable, and they get the job done fast!I would recommend them to everyone! Two thumbs up!Thanks Armsteads!
Name: D*** C********
Date: 2012-07-11 19:00:50
Rating: 5
Comment: Armstead has always been a great place to take my vehicles. The vehicles are dropped off in the morning and picked up later in the day. The turn around time is awesome. They even stayed 2 hours late one night to get me back on the road so I could get up north. This is service you will not find anywhere else.
Name: M**** R*****
Date: 2012-07-11 18:18:41
Rating: 5
Comment: Ive been going to Armstead Automotive for 4 years now and have had nothing but excellent experiences. The technicians are knowledgable, the service writers are helpful and the management is just excellent. Id recommend them to literally anyone.
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Name: S***** F*
Date: 2024-01-25 23:25:48
Rating: 5
Comment: Good honest people been in the area for a couple Generations