Arie Nol Auto Center
category: Auto repair shop
address: 5189 Eastern Ave SE, Kentwood, MI 49508, United States
Phone: +1 616-369-0044
worktime:
address: 5189 Eastern Ave SE, Kentwood, MI 49508, United States
Phone: +1 616-369-0044
worktime:
Day | Time |
---|---|
Monday | 7 AM–5:30 PM |
Tuesday | 7 AM–5:30 PM |
Wednesday | 7 AM–5:30 PM |
Thursday | 7 AM–5:30 PM |
Friday | 7 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
site: http://www.arienol.com/
rayting: 4.8
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointment required, Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 4.8
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointment required, Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Auto-Lab Complete Car Care Center of Southgate | Ultimate Auto Repair | Zotti Auto Repair & Detailing | The Detroit Garage | Monro Auto Service and Tire CentersName: C***** R*****
Date: 2024-02-12 17:33:21
Rating: 5
Comment: Arie Nol is the absolute best auto service around. Brake replacement.
Name: L**** M*********
Date: 2024-02-08 22:46:17
Rating: 5
Comment: Great place and great people! Would highly recommend!
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Name: D*** K*******
Date: 2024-02-02 16:36:15
Rating: 5
Comment: These guys are the best. They are a great & trusted source for all of our German cars!
Name: M***** P*****
Date: 2024-01-24 18:29:37
Rating: 5
Comment: Great service and value! My E9X bims are in good hands here
Name: L** S*******
Date: 2024-01-22 21:04:27
Rating: 5
Comment: They gave me the best price out of everyone I called and Got me in and done fast. Everyone there is really friendly and helpful. 10/10 recommend to anyone!
Name: R***** S*******
Date: 2024-01-22 15:51:13
Rating: 5
Comment: Holly appears to be very happy with your service. I have heard her mention her satisfaction many timesRob
Name: C********** M****
Date: 2024-01-18 01:28:46
Rating: 5
Comment: Arie Nol is the best automotive repair facility in Grand Rapids. I took my Jeep to four different shops in an attempt to fix a hard-starting issue, and no one could fix it. The experts at Arie Nol identified the root issue, inexpensively repaired it, and my Jeep has never run better.
Name: B R
Date: 2024-01-15 21:57:10
Rating: 5
Comment: This is a great group of people here. I scheduled an appointment to inspect a grind / squeak in my suspension. They checked it and called me later to let me know everything looked great and no repairs were recommended. It wound up being something very minor that they took care of for me, and my car was ready for pickup by the end of the day as planned. They didnt try to sell me on a bunch of preventive services I didnt need like most other shops Ive dealt with in the past. The entire experience from setting the appointment to picking up the car was a pleasure. These are trustworthy folks and I dont plan to take my car anywhere else from now on. Thanks guys!
Name: T***** G*******
Date: 2024-01-09 18:30:47
Rating: 5
Comment: Best auto repair center in West Michigan! Cam and team are kind, quick, and explain everything thoroughly. Local family businesses for the win!
Name: C**** V** H***
Date: 2024-01-04 20:55:05
Rating: 5
Comment: There is no other mechanic that I would trust my cars with. If needed I will wait a month to get it in. They are honest, explain what they find, treat me like family and do the work for a fair price.
Name: A********* A**
Date: 2023-12-22 11:05:42
Rating: 5
Comment: Let me tell you my story and what I have experienced with Arie Nol Auto Center. First and foremost I lived in Grand Rapids, Michigan for over 24 years. I had owned multiple vehicles in this period, and of course I need repairs done to my vehicles, and I had repairs done in many repair shops in Grand Rapids, Michigan. In Toyota of Grand Rapids, Fox Kia/Hyundai, Mafler Man, Quick Lane Auto shop, and many repairs that I cant even remember. Now let me start telling my story. This October, 2023. I needed repairs done to my vehicle for acceleration problems whe I hit gas pedal the vehicle does not accelerate right, but still drivable. Its 2009 Toyota Matrix 2.4L, so I took it to Fire store on 28th and East Beltline. After they had looked up. They told me its transmission problem you need to take it to a transmission shop. The next day I took it to a transmission shop called Bobs Transmission on 28th street. I dropped off my vehicle there and called me the next day. They told me its transmission problem and you need a transmission and the price is about $4,700.00. That was shocking. Then a friend of mine told me about a Hispanic repiar shop I went there I told him the problem. He said its gonna take me 2 to 3 weeks. OK. I said thats fine. Thanks. Then after a week another friend of mine said to me it might not be a transmission problem if you dont have shifting problems. I said yes I dont have shifting problems my vehicle shifts well the only problem is when I hit the gas pedal it wont accelerate. Then I Googled repiar shops. In my search for a repair shop my eyes caught a repair shop called Arie Nol Auto center I looked at their website and tried to make an appointment. When I looked at their calendar the earliest date is a month from now I said must not be correct something is wrong with website, so I had to go there in person. I have talked to Matt at the service desk he told me its gonna be a month from now. Do you want to book an appointment now I said yes, when I left the shop I said to myself a month from now this is something that I havent seen in my entire life. If I had to wait for a month this guys are the best in the town. When it was my appointment day I dropped my vehicle they called me the next day. Guess what was the problem guys. It was just the transmission speed sensor. Oh my God Oh my God are you guys kidding me are you guys telling me the truth. I said wow. They fixed my vehicle and recommended me to have my brakes done and my battery. This is the greatest repiar shop I have ever seen in my life. God bless you guys I just want to say thank you for looking after my vehicle and resolve my problems, you saved me thousands of dollars. I would and do recommended that needs help with their vehicles. Thank you Arie Nol Auto Center. I swear God you are the greatest repiar shop that I have ever seen. Thanks again. And God bless you. Keep up the great work.
Name: E*** R****
Date: 2023-12-11 18:07:04
Rating: 5
Comment: Super personable while also being extremely knowledgeable. Mechanics are willing to stay after hours to help out loyal customers.
Name: J* M********
Date: 2023-12-01 22:15:15
Rating: 5
Comment: What an amazing service shop! These people have integrity! So glad I found them when I moved to Michigan. So rare to find such an honest organization to work with. They don’t charge you for things you don’t need. Super nice to work with as well! They are an answer to prayer.
Name: C**** H*********
Date: 2023-12-01 18:40:25
Rating: 5
Comment: This was not my first visit at Arie Nol and definitely won’t be my last! I have never found a place like this before in my life that you can 100% trust especially being a woman and taking your vehicle in there by yourself and not having to worry about being taken advantage of. They are very honest and don’t try to upsell you on things that “need” to be done. Their customer service is old school and very rare In today’s world and to me, very much appreciated. I just can’t say enough good about them!!! ❤️❤️❤️
Name: J*** R****
Date: 2023-11-21 04:53:06
Rating: 5
Comment: I’ve been bringing these guys cars since 2015. Their experience and knowledge, especially on euro vehicles, will save you money in the long run. If you want an honest and fair shop with intelligent techs, there is no better place. They’re the best, and that’s a proven fact!
Name: S**** S******
Date: 2023-11-18 01:08:51
Rating: 5
Comment: Arie Nol is the only place I bring my vehicles. Great family, and they do a fantastic job as usual!
Name: J**** P******
Date: 2023-11-17 22:31:28
Rating: 5
Comment: I contacted them regarding something on my sons Infinity G37 I needed fixed. They took the time to research the codes I had sent them before I even brought in the vehicle. They were very communicative with the estimate, the problem and how long it would take which was only one day. I will definitely be using them again. Throughly impressed. Thank you!
Name: E******** P*****
Date: 2023-11-09 20:14:45
Rating: 5
Comment: My family has been going here since I was a little girl. They do an excellent job. Everyone is so nice and the best. Love Arie Nol.
Name: J*** p*****
Date: 2023-11-08 20:01:07
Rating: 5
Comment: Been loyal customers for over 30 years!
Name: E*** R******
Date: 2023-11-02 20:28:56
Rating: 5
Comment: This was my first time working with Arie Nol, and Matt and Cam have been amazing to work with! Matt has great communication always providing updates and keeping you informed. They are honest, fair, and professional. I will for sure be back!
Name: R****** C*******
Date: 2023-10-30 15:15:37
Rating: 5
Comment: My parents have been customers since I can remember when Arie Nol was smaller, probably going back 30 years or more. They’ve always been prompt and professional with high moral virtues so it’s a rare thing these days to find. So I guess what I’m saying is they’re reputable. Thumbs up.
Name: G**** S*******
Date: 2023-10-24 12:44:21
Rating: 5
Comment: They genuinely care about customers, are honest and fair with pricing, are great about explaining any issues with your vehicle, and have always made me feel welcome and treated me as a friend. I love Arie Nol and trust their expertise as their work has always proven satisfactory. I would recommend to anyone!
Name: M* T*** M****
Date: 2023-10-23 15:47:50
Rating: 5
Comment: One of the best and most trusted mechanics in the greater Grand Rapids area.
Name: D**** M*****
Date: 2023-10-20 17:46:35
Rating: 5
Comment: Good communication, fair pricing, stand behind their work! 1/3 less expensive on the average that BMW Dealer for repairs. Most recent, dealer diagnosed oil leak with $1100 estimate to replace oil filter housing unit gaskets. Ariel Nol diagnosed that the leak was not from the oil filter housing unit but from a simple leaking oil pressure sensor at a cost of less than$180 which fixed the problem.
Name: K**** M*****
Date: 2023-10-19 19:00:02
Rating: 5
Comment: Will never go to another repair shop again! They checked my engine light codes and scheduled a brakes and rotors appt. Done the same day and worth every penny of a reasonable bill. Highly recommend!
Name: C**** B********
Date: 2023-10-17 19:04:02
Rating: 5
Comment: For over 50 years I have been a satisfied customer of Ari Nol. Ive watched the small family business grow into one of the finest and most efficient auto centers in West Michigan! Jeff Nol is phenomenal at diagnosing car problems. He has oil in his veins and the Lord in his heart! Jeffs son Cam and Matt Marsiglia are the men running the desk with learned precision and genuine friendliness. I wouldnt go anywhere else!Carol Bourgeois
Name: S**** R****
Date: 2023-10-12 19:13:15
Rating: 5
Comment: Knowledgeable, friendly, affordable, professional. I highly recommend them.
Name: J** B*****
Date: 2023-10-11 00:50:05
Rating: 5
Comment: Obviously they have a great reputation because if you want them to change your oil, you need to book it about a month in advance. They do great work. I wouldnt trust any one, but Arie Nol to work on my cars.
Name: J***** V********
Date: 2023-10-06 16:09:46
Rating: 5
Comment: Having 4 different dealerships tell us what was wrong with our car 4 different times was very frustrating. We were notified of Arie Nol and their terrific team. They did not disappoint. They reassured us that the problem was what we had suspected the entire time and while the other dealerships and places did not listen to my wifes concerns, Arie Nol did and beyond that. I would recommend them over and over.
Name: L****** W********
Date: 2023-10-05 22:26:17
Rating: 5
Comment: Always great service on our VW, Audi and Subaru. The team is fantastic and honest. They arent going to suggest unnecessary repairs.
Name: M***** P*******
Date: 2023-09-18 14:33:05
Rating: 5
Comment: Timely and professional service! The team is responsive and communicative during the process.
Name: P**** p*****
Date: 2023-09-04 12:49:43
Rating: 5
Comment: Great service, very personable owners. My go-to for any and all repairs or maintenance.
Name: L*** M*******
Date: 2023-09-01 17:25:26
Rating: 5
Comment: Hands down the best auto repair shop in Grand Rapids - especially when it comes to German cars! I have used Arie Nol for both of my Audi sedans over the years and have never had a bad experience. They are super knowledgeable, honest, and on top of it! Its always a great time chatting with Matt and Cameron at the front desk as well!
Name: A***** J******
Date: 2023-08-28 14:24:58
Rating: 5
Comment: Cameron and his team were so accommodating and great to deal with! Would highly recommend Arie Nol to anyone and will only be using them from now on for all my auto derive needs.
Name: H L
Date: 2023-08-28 14:16:10
Rating: 5
Comment: I have taken my mother’s Range Rover to Arie Nol a few times over the last four years for routine maintenance (oil change) and significant repairs (suspension, electrical). They do a fantastic job with the work and with communication.It had been two years since we last had our vehicle serviced by them, but both guys remembered exactly who we were and how my brother and I take care of my mom and the car she inherited after my father passed.They charge a very fair price and we have never had issues after a repair. They are willing to take another look if something seems off. They also do their best to fit you into their schedule. I had a last minute request and they were able to fit us in and complete the work ahead of their promised time - even more amazing since I know that vehicle repairs are slammed with work lately.I would 100% recommend them to others. I have used them to service my Kia forte while I was in possession of it a few years ago.Thank you to the entire Arie Nol team!
Name: D**** C*******
Date: 2023-08-23 18:58:36
Rating: 5
Comment: Service with a smile. Kept me informed of progress and they done at the promised time. They are very knowledgeable with Mini and have earned the stellar reputation they have.
Name: J** E
Date: 2023-08-21 15:16:13
Rating: 5
Comment: Did a really good job on replacing timing belt kit, water pump, drive belt, spark plugs, transmission fluid, transfer case fluid, rear differential fluid, engine coolant, engine oil and filter on our 2013 Acura RDX.
Name: B**** O
Date: 2023-08-21 14:47:07
Rating: 5
Comment: I had a super positive experience at Arie Nol. I was greeted with a smile and friendly service. They were very thorough and let me know what was wrong with my car and how much it would cost. They were very timely also. I definitely will be going back again for my services on my vehicle.
Name: J***** B**
Date: 2023-08-21 14:43:20
Rating: 5
Comment: Very knowledgeable about the vehicles they service. Open and honest with everything they do. Very professional and respectful to all who come for vehicle services. Would definitely recommend for any European vehicle make.
Name: C****** C****
Date: 2023-08-19 18:58:21
Rating: 5
Comment: They were very helpful, they spent time explaining what was wrong with the car so I understood what the issue was. They are friendly, have great customer service, and reasonably priced. They did a great job!
Name: T*** M****
Date: 2023-08-18 19:05:58
Rating: 5
Comment: No surprises. Matt let me know everything they found, what I should do now, and what could wait, if I didn’t want to do everything all at once. He broke down the pricing, explained how much was parts (a lot) and how much was labor. I thought the job would certainly take the better part of a week, but they got work on it right away and it was done the next day! It’s great to have a car repair team you can trust and who are personable to boot.
Name: J******* O**********
Date: 2023-08-18 18:52:19
Rating: 5
Comment: Car failed and got me into a jam. Arie Nol had me in and out of their shop in a day and helped me out of the crisis. Awesome group of people. Have had multiple cars here multiple times for oil changes and major repairs. Stuff stays fixed. Wouldnt bring my car anywhere else.
Name: T*** & J******* G***
Date: 2023-08-10 18:10:14
Rating: 5
Comment: Matt is always so friendly and great to deal with. They took good care of me and got my Q5 back on the road the same day I came in.
Name: T** C
Date: 2023-08-07 15:33:15
Rating: 5
Comment: I have a lightly modified Subaru. Motor blew up. I was deciding between selling the shell or fixing. Contacted many shops, some never even got back to me. One offered to buy the shell from me but did not have time to take on the fix. Two others gave me an estimate for a used engine. Arie Nol was the only shop that could replace with a new engine and the quote was only slightly higher than for a used engine. I had to wait to get the car in, as they were very busy, but it was worth it.Upon getting the car into their shop, they discovered more damage than expected. But they finished the job in a timely manner, close to the estimate price, and Matt gave me updates along the way. The new engine runs great.I will be taking my cars to Arie Nol from now on. They take their work seriously and I know I can trust them.
Name: C**** K****
Date: 2023-08-02 19:18:42
Rating: 5
Comment: Friendly, trustworthy, and fair business. They only did what was needed and told me of a few things that could wait until a later date.
Name: M****** D*****
Date: 2023-07-31 22:07:28
Rating: 5
Comment: Excellent service, as always. Also nice to always have Matt at the counter - he’s a great brand ambassador for you!!
Name: S***** C****
Date: 2023-07-31 18:41:34
Rating: 4
Comment: The assistant Matt was very friendly and informative. The only think I wish would have been better is that I was kept abreast through text or email, so I didnt have to keep calling to check on progress, feeling like I was bothering people there. They were still very friendly about what was going on with my car. Will definitely recommend them. Thanks again.
Name: S**** W*********
Date: 2023-07-17 14:50:39
Rating: 5
Comment: Arie Nol always provides top auto service! Cam was able to order the part I needed and got my car fixed within a very timely fashion. I appreciate this company’s integrity and kindness!!
Name: D*** S****
Date: 2023-07-14 19:38:34
Rating: 5
Comment: Love working with Cam and Jeff Nol! They’re very good and honest! I would recommend them for all of your automotive repair needs!!!
Name: D***** D*****
Date: 2023-06-20 02:04:11
Rating: 5
Comment: I was not expecting to get my car back the same day, and for it to not cost an arm and a leg to fix!! The staff here really know what they’re doing and I will be a customer for life after my stellar experience!! Thank you
Name: R***** N****
Date: 2023-06-15 20:39:13
Rating: 5
Comment: Did a great job Done on time at the agreed price very good people to work with Very trustworthy will continue to do business with them
Name: b*** c****
Date: 2023-06-15 15:22:58
Rating: 5
Comment: Excellent customer service. Excellent repair service. Cam and the team went above and beyond for me and I cannot thank them enough. This company has it dialed in. Thank you !!!Arie Nol team!!
Name: R** S******
Date: 2023-06-09 15:29:50
Rating: 5
Comment: Once again, Delighted with the service from Cam and the group of professionals at Arie Nol. There is a reason it takes a while to get an appointment there. I’ll take my BMW nowhere else.
Name: T**** W*****
Date: 2023-06-08 16:24:37
Rating: 5
Comment: We have used Arie Nol for service on our BMW for 5 years. We drive 2.5 hours to use them. I would highly recommend them. Their customer service is A+.
Name: J***** C******
Date: 2023-06-08 16:12:31
Rating: 4
Comment: I took my Jeep Patriot to Arie Nol and they did a great job. They did a wheel bearing assembly for me and car runs a lot smoother now. Only complaint I have is that it seems they are on the more pricey side of things. But great service.
Name: D*** U*****
Date: 2023-06-07 15:22:41
Rating: 5
Comment: Best service anyone could ask for Cam and that rest of the staff are amazing. In the past they were honest enough to tell me when repairs we not needed when they could have charged hundreds of dollars. If you have an impot this is the service center youve been looking for. GREAT SHOP!
Name: L*** S***
Date: 2023-06-06 21:25:28
Rating: 5
Comment: The Team at Arie Nol is amazing. This business is 3rd generation, founded in 1976. They truly provide the best customer service I have seen. I am very grateful. I actually feel safe there, never worried that they will try to take advantage of me because I am a lady. Thanks guys! You are the best. All of my family’s cars are your cars. Thank you for being there.
Name: D**** C*****
Date: 2023-05-27 12:35:38
Rating: 5
Comment: Another great experience with the Arie Nol team. Did a tune-up on my Ford Flex and it cost less than the quote and it was finished on time. Love the service at Arie Nol. Thank you
Name: B******* S*******
Date: 2023-05-03 00:23:39
Rating: 5
Comment: These guys do amazing work, you can trust they’re gonna get the job done right. Always good about getting you in and out as fast as they can. Called around and it’s always less expensive than others in the area. Nice shop, great waiting room with a tv, comfy couches, a bathroom, and best of all, they offered me snacks and drinks while I waited. Would recommend
Name: M****** B*****
Date: 2023-04-24 22:29:16
Rating: 5
Comment: Another amazing experience. The friendliness, service, quality is outstanding. I drive 20 minutes each way for this company because the service cannot be matched anywhere!
Name: H**** S******
Date: 2023-04-17 14:28:27
Rating: 5
Comment: Very friendly and efficient. Did great job replacing timing belt on my Miata.
Name: D*************
Date: 2023-04-10 15:05:04
Rating: 5
Comment: Can’t say enough great things about the fine service that Cam and everyone at Arie Nol provide! I’ll continue taking my older BMWs and Hondas there, they always take care of me.
Name: S***** A
Date: 2023-04-05 17:05:18
Rating: 5
Comment: Efficient, courteous and quality service. You can trust the whole Arie Nol team to service you car right the first time!
Name: j*** p*****
Date: 2023-03-16 13:53:03
Rating: 5
Comment: Friendly, fast, fun to deal with. Would not trust my vehicle anywhere else! They are the absolute best in all they do. They truly care about their customers! I recommend them to everyone.
Name: J**** R******
Date: 2023-03-14 14:47:41
Rating: 5
Comment: Had my oil changed and they checked for any issues. Realized that ball joint and tie rods were in bad shape. Got me in the very next day for replacement. Thank you so much! I trust you guys to keep my car safe and in great running condition!
Name: P*** W
Date: 2023-02-22 16:04:38
Rating: 5
Comment: I have an older 2003 Camry and they take care of my car. They keep me on the road and dont do things to my car that dont need to be done.
Name: J*** M*
Date: 2023-02-20 16:14:19
Rating: 5
Comment: I was happy to see that Cam and the team are continuing the long tradition of service excellence I’ve seen from Jeff and the team for decades.
Name: S**** T****** R****
Date: 2023-02-17 19:52:03
Rating: 5
Comment: Cam is persistently kind and professional on every call even when you can hear how busy he is in the background. They are quick, perfectly communicated, and accommodating with your auto crises. Thank you!
Name: V****** K*
Date: 2023-02-10 17:18:29
Rating: 5
Comment: Great place with great customer services. Trust worthy knowing that they will not ripped me off for things that I don’t need. Solved all my issues requested. Will definitely recommend this shop to others and continue to come for future services.
Name: M*** S*****
Date: 2023-02-06 16:05:22
Rating: 5
Comment: They fit us in on short notice and quickly fixed a hole on our tire. Very happy with their service!
Name: J*** H*****
Date: 2023-01-24 02:34:52
Rating: 5
Comment: I have collected sports cars for years and have used several high end mechanics for BMW, Porsche and Ferrari. I am so pleased with the quality of work and honest, great communication from the team at Arie Nol I will take everything to them from now on. Very trustworthy honest people!
Name: D** V********
Date: 2023-01-16 19:53:52
Rating: 5
Comment: We have been taking our cars to Arie Nol for more than 20 years. They are honest, trustworthy, friendly and knowledgeable. We are thankful for them and the work they do!!
Name: F**** L***
Date: 2023-01-02 15:12:44
Rating: 5
Comment: By far the best experience I’ve had with any kind of service station. Head gaskets and radiator had issues. A local dealer refused to do the gaskets and said the engine needed to be replaced. Arie Nol fixed it, tuned it and it’s running perfect and at a reasonable rate compared to the industry average. Told my family I’m using them for everything from this point forward.
Name: B******* O*******
Date: 2022-12-12 18:54:51
Rating: 5
Comment: As Dave Ramsey says, look for people that have the heart of a teacher and that’s what you find here. They are very knowledgeable and spend the time explaining things to you. I was very impressed and will be using again.
Name: M*** B*****
Date: 2022-12-08 16:54:27
Rating: 5
Comment: Absolutely love everything about the service here.The staff is amazing and do everything to make service convenient and excellent!Best place we have ever taken a car in our many years of driving!
Name: J**** P*******
Date: 2022-11-26 15:00:05
Rating: 5
Comment: My 2012 aunt was leaking oil. I made the spot and thought I had to wait 3 weeks I was treated courteously at all times. When my turn came up the car was in and diagnosed that day, fixed and returned the next. Arie Nol has it an excellent reputation and I can see why.
Name: W***** M*****
Date: 2022-11-08 15:30:23
Rating: 5
Comment: I got a chance to work with Matt. He took good care of me and made sure that I had my car back as promised. I am definitely coming back.
Name: C******** S********
Date: 2022-11-03 04:59:41
Rating: 5
Comment: Matt is an absolute genius, I will now think of him as the engine whisperer! Seriously, I was told by three different auto mechanics. I needed an entire new engine, and Matt was able to make a repair that saved me thousands of dollars great service, would definitely recommend them highly.
Name: A***** N*****
Date: 2022-10-17 14:33:58
Rating: 5
Comment: Recently went to Arie Nol for the first time last week (Gave up on Fox Subaru). Cam was very detailed when I worked with him on my car before, during and after service was complete. Pricing felt fair and not like I was being gouged. One of my hubcaps had issues being put back on after service, they are replacing for free, no questions asked.They are extremely professional! Ill gladly keep going back.
Name: B******* B****
Date: 2022-10-16 13:10:12
Rating: 5
Comment: My second time taking my VW new Beetle to Arie Nol, and still happy with the service I received. Very knowledgeable and polite.
Name: B** W******
Date: 2022-10-14 23:42:28
Rating: 5
Comment: These guys are great. My go to mechanics for 3 years and they do great work on any vintage or make. They’ve replaced electronics, a steering rack, suspension, climate control motor, fog lights, fixed a faulty wiper, etc. Even found dead animals in my car. They’ve done it all and haven’t disappointed yet.
Name: S******* J******
Date: 2022-10-10 14:29:00
Rating: 5
Comment: This is best place in Grand Rapids . They are pleasant, honest and just makes you feel that your car is in the best hands possible. The service is great and the prices are great .
Name: D***** L*****
Date: 2022-10-03 16:09:31
Rating: 5
Comment: Cam was great! Communication was timely and clear. I appreciated how quickly they completed our repair in the midst of their busyness.
Name: R***** H***
Date: 2022-09-08 14:56:24
Rating: 5
Comment: These guys are amazing, they went to bat for me when another business damaged my vehicle thus the other business paid for parts and labor for the damage they caused. Matt did all the leg work on contacting the business and Jeff stayed late to make sure repairs were completed before he left for the weekend. You dont find honest reliable service like this anymore.
Name: P****** M******
Date: 2022-08-15 14:59:06
Rating: 5
Comment: My BMW had intermittent starting problem. It hadnt started for weeks. One day it magically started. I wanted to avoid a towing charge. I called Arie Nol for an appointment. They were very busy and could only promise to look at it three weeks out and their lot was full, BUT, they went out of their way to accommodate. They called me just a few days later, assessed the problem, made the repair at a fair price and I was on my way.
Name: C******** S********
Date: 2022-08-15 14:53:23
Rating: 5
Comment: As always, great experience with Arie Nol. Good people and good service. It’s so nice to have a place nearby that can service foreign cars. I’ve been using them for many years for all my vehicle needs including having them inspect a car before I buy it. I will continue to use them and would highly recommend!
Name: J** G****
Date: 2022-08-08 19:26:02
Rating: 5
Comment: This place never disappoints. They do exactly what they say they’re going to do and everything works. The only problem is that they’re too popular and have a big backlog. That’s the price you pay for being good at what you do. I’d recommend them to anyone.
Name: A** C******
Date: 2022-07-30 00:44:42
Rating: 5
Comment: Wonderful, fast service. They got to our car a week before appt date! Had it fixed by the next day! Every time weve needed help. The work gets done quick! With no problems reoccurring. Definitely recommend to friends and family. FIVE STARS!
Name: j***** l*****
Date: 2022-07-28 18:32:20
Rating: 5
Comment: I took my wife q7 in for valve cover gasket replacements and the work was done on time . Service advisors was very knowledgeable and helpful . We will definitely be back for any future repairs .
Name: K******* K*******
Date: 2022-07-25 16:18:47
Rating: 5
Comment: Got referred to these guys by a few different people. Amazing service! Super friendly people and were on top of communication. They are a very busy company but Im definitely not disappointed with the outcome, performance and time they spent on my vehicle. Cant thank you guys enough for your great service! Will definitely recommend!
Name: K**** S********
Date: 2022-07-21 19:50:36
Rating: 5
Comment: I needed to get some work done on my 2014 Subaru Crosstrek. Was in an accident back in March and had a lot of bad luck with mechanics in Grand Rapids until I was recommended to come here! They worked on my front axel and wheel bearing in the back. They are super personable, explained everything to me, gave me a ride home after I dropped off my car and now that I have it back it is running very smoothly. I would definitely choose Arie Nol the next time I need work done on my car.
Name: L** D***
Date: 2022-07-10 16:02:59
Rating: 5
Comment: Great work for a good price. Stopped using Sharpe BMW because of their terrible service and poor techs. Arie Nol does better work for less. Been here 4 times now and always get my car back satisfied.
Name: K*** L**
Date: 2022-06-19 15:37:27
Rating: 5
Comment: I would definitely recommend this place. Cam was very knowledgeable and I appreciated how he explained what was going on with my car. I didn’t feel pressured to get done what he recommended that needs to be done. He just gave a estimated time frame which I liked.
Name: G***** S****
Date: 2022-06-10 22:01:33
Rating: 5
Comment: There is no other auto repair shop that I would consider for myself or my family than ARIE NOL. I consider them EXPERTS in any facet of auto repair in which they offer services. If they can’t handle it THEY SAY SO and never have they cobbled up some half way repair and called it honest repair. They are now and always have been HONEST PEOPLE who provide a trustworthy service for anyone who comes to them.I have depended on them since they were in that small shop many years ago. They worked on my son’s first car and maintained a safe, reliable form of transportation for him through high school, college and every year since. All of our cars have received that same treatment through many years.Have you ever been to an auto repair shop that was fun to go to? I have. The service people at ARIE NOL are friendly, welcoming and take the time to listen and respond to your questions and concerns.Although I am very serious about a high level of service I do have a somewhat goofy sense of humor and they not only accept that but are capable of matching my goofiness thought for thought and are sometimes able to out goofy me. It’s all in good fun and I almost always leave with a big smile on my face.The credibility and willingness to do the job right the first time are unmatched anywhere i’ve been as a customer. I heartily recommend ARIE NOL to anyone who wants to leave a business shop pleased with the satisfaction they provide.
Name: J**** F******
Date: 2022-06-09 22:25:28
Rating: 5
Comment: For at least three generations now this has been the go-to shop to get your car fixed right. They have honest to goodness integrity and theyll always do what they think is in the customers best interests.
Name: A**** S****
Date: 2022-05-16 14:47:15
Rating: 5
Comment: Had a PPI done on a Mercedes Benz. Dealt with Cam on the entire order. Cam was super helpful and a great communicator. They are super busy, so give them a few minutes. Being busy is usually a good sign for a shop! At the end of the day, their inspection was thorough and it helped me decide on NOT buying the vehicle due to the repairs needed, etc. Would definitely utilize them again!
Name: J** L*******
Date: 2022-04-29 19:11:21
Rating: 5
Comment: Fantastic service all around! Matt was incredibly helpful and took extra time to be sure we understood what needed to happen with our BMW, answered a million questions and made the repairs fast. Runs like new again!
Name: F**** M****
Date: 2022-04-21 12:08:07
Rating: 5
Comment: I’m a long time, repeat customer. This is an excellent garage with a dedicated staff of top notch mechanics, technicians and service advisors. They are fair, honest and absolutely committed to providing quality work that is necessary to keep your car running safely and correctly.
Name: H***** L***
Date: 2022-04-12 16:23:45
Rating: 5
Comment: Had a great experience bringing my car here! Very good customer service and great quality work for a wonderful price! Will definitely be going back in the future for future needs and definitely recommend!
Name: J**** D******
Date: 2022-04-05 14:34:57
Rating: 5
Comment: I have brought my bmw to Arie Nol the whole time I have owned it and they have always done a great job and have been very honest with me. Love bringing my car there, Cam is the man.
Name: M******* E********
Date: 2022-03-21 14:02:04
Rating: 5
Comment: For the best auto care you can’t beat Arie Noel. The guys make certain my car is safe to drive. Cam, Matt and Jeff always greet with a smile.Me and my car Highly recommend their quality and fair services.
Name: E**** G****
Date: 2022-03-16 20:13:49
Rating: 5
Comment: Very nice and friendly people! My car was fixed earlier than they originally said and the cost was less which was a nice surprise… I would totally recommend Arie Nol!!
Name: P******* C*****
Date: 2022-03-14 21:49:31
Rating: 5
Comment: This was nothing short of amazing experience! They went out of their way to accommodate our unique circumstances! They were friendly, polite, understanding and totally fair. I would recommend them to anybody!!
Name: T**** M******
Date: 2022-03-01 15:15:04
Rating: 5
Comment: Having a mechanic you can trust is EVERYTHING. These guys are friendly, professional, and reliable. My entire family has been seeing them for years, and they always go the extra mile to make sure our vehicles are taken care of. They bring the relationship beyond being a simple transaction and ask about us and remember the little things. We have recommended them to multiple people and don’t plan to stop anytime soon!
Name: J***** G****
Date: 2022-02-25 18:09:39
Rating: 5
Comment: Arie Nol is the best place to take your Euro cars. They have worked on all my VW/Audis. Very busy but very good. They will stand by their work and communicate with you.
Name: P***** C****
Date: 2022-02-03 18:59:18
Rating: 5
Comment: Relatives and others have told me that Arie Nol is the go-to shop for import vehicles. I do almost all my own service but took my Volvo there to have the angle gear oil changed. Reasonable rate, courteous, good communication, and I know they did it properly. Will take my vehicles there again
Name: D******* N******
Date: 2021-11-22 21:41:53
Rating: 5
Comment: I absolutely cannot say good enough things about this place! My second time coming here after I took my car in for a minor repair, again did not disappoint!Cam at the front desk was very courtesy and the staff coming and going said hello as they walked by. Very friendly, fast and clean!I found my new auto mechanics!
Name: T****** S*******
Date: 2021-11-01 01:35:09
Rating: 5
Comment: Had a water pump done on a 2017 Audi Q7. Dealership quote was more than twice what we paid here. Arie Nol has always been up front and honest, knowledgeable, and a great value.
Name: I*** O** B****
Date: 2021-10-28 01:54:25
Rating: 5
Comment: Got my engine work done here today, no bs great pricing and they even took care of an extra issue i didnt know about. They did what was needed and even went above and beyond. Great service Highly Recommended!! Even the mechanics are nice LOL!!!
Name: T**** G*****
Date: 2021-10-28 01:51:24
Rating: 5
Comment: Cameron at the front desk was nothing less than professional and friendly. Absolute best service ever received from any mechanic shop. No wonder why they have been in business for so long, have a parking lot packed full of cars coming and going, and other business actually recommend them if they cant do a repair. Great Job!! We will be back.
Name: D*
Date: 2021-09-20 19:57:26
Rating: 5
Comment: I went in for something minor, first time dealing with them, but made me feel right at home, as if I’ve been doing business with them for years. Service they have is great and trustworthy, I will be continuing to do business with them, also referring others as well. Arie Nol Auto Center is a supreme place of business and service.
Name: M****** W*****
Date: 2021-09-20 11:01:19
Rating: 5
Comment: Matt and the entire team at Arie Nol did a great job. There was a lot of work necessary and I had short window for completion. The time estimate to obtain the parts and perform the repairs was four days. They completed the repairs in one day and within the price estimate provided. I have on multiple occasions had services provided and each time they have been done perfectly and timely completed at the price estimated. They are friendly, drop me off where I need to go, and call when necessary if they find something which we had not discussed. If what you are looking for are timely repairs at fair prices, this is the place to go.
Name: J****** B*****
Date: 2021-09-16 17:22:49
Rating: 5
Comment: Great team of auto maintenance professionals. Long tenured staff which tells me that Owner Jeff Nol takes very good care of his people, and that has meaning for me. Top notch attention with an eye for fine details while keeping my Volvos and Hondas in top shape. I have been a customer since 1978 with ZERO disappointments. Great job!
Name: F******** I********
Date: 2021-08-25 14:26:48
Rating: 5
Comment: The only place I’ll ever take my vehicles. Fantastic customer service. Reliable work. Always willing to go the extra mile to help you. Fair and honest. What more could you ask for?
Name: K**** C*******
Date: 2021-08-13 14:35:18
Rating: 5
Comment: I have been bringing cars to Jeff at Arie Nols for 20 years, ever since moving to Grand Rapids. I have nothing but praise to lavish on this business. They have saved me THOUSANDS of dollars over the years, gone out of their way to provide us top notch service and regularly gone above and beyond the call of duty. On several occasions when Ive brought cars in I was considering buying for the kids, they have inspected them for me and given expert advice on their pros and cons. I recall one occasion, some ten years ago, when I had my own car towed to a garage very close to my house. That garage quoted me some ridiculously high amount for a brake job. I didnt feel good about that quote and had the car towed from that garage to Ari Nols, which is quite a bit farther away. Jeffs quote was some $600 less. The other garage wanted to replace the entire braking system. Jeff said that wasnt necessary, but that it is easier to replace the whole system than the individual component that was bad. Thankfully, in a world that has all but lost or forgotten the virtues of honesty, hard work, kindness and generosity, Ari Nols still exists and still does things right. Thanks, Jeff!!!!!
Name: T*** T*******
Date: 2021-07-12 15:50:38
Rating: 5
Comment: Brought my recently-purchased-elsewhere 2010 Subaru in for a brake issue. Despite their very busy schedule, they took time to drive it, diagnose it, and schedule a next-day emergency appointment. Not only did they fix the issue the next day, because it’s a new-to-me vehicle, they also went ahead and inspected the rest of it so I would know what condition it’s in and what to expect going forward. Very impressed with their service, expertise, and professionalism.
Name: P****
Date: 2021-06-24 19:31:56
Rating: 5
Comment: Ive been taking my truck to Arie Nol (AN) for several years now. After a move to GR from Chicago, AN was recommended by a former work colleague whose family has had their vehicles serviced there for over a decade. Jeff, Cam, Matt, and the rest of the AN Team have always taken the time to listen to me explain the vehicle symptoms that I’ve witnessed/experienced and have followed up with a thorough inspection and spot-on diagnosis. All needed repairs and/or routine maintenance services then being completed in the highest of quality manner. My truck is in no way “fancy”, but they truly understand how important it is for me to have safe and reliable transportation. Arie Nol actually makes “taking the truck in” a fun experience … isn’t that something? I need to add that these folks are the most trustworthy, knowledgeable, honest, and kind people I’ve ever encountered in ANY service industry. Their work ethic, skill, and caring are much like that my dad personified in his profession. When I see another business with those qualities that my dad had ... well, its just everything! They really seem to enjoy what they do and they truly care about giving their customers a great experience. A BIG thank you to Arie Nol for being a shop that I can trust and rely on!!!
Name: C**** N*****
Date: 2021-06-18 23:36:10
Rating: 5
Comment: I have had great results from Arie Nol. They are honest, knowledgeable and thorough guys! I trust them with my every day driver and my classic car.
Name: N*** W******
Date: 2021-06-08 14:15:02
Rating: 5
Comment: Arie Nol was recommended to me by my son & he was spot on with his recommendation. The quality of service for the cost that I paid was very pleasing to know. The next time I need service I will definitely take my vehicle to Arie Nol.
Name: H**** D****
Date: 2021-05-20 04:27:18
Rating: 5
Comment: Just a little personal short story folks: on 4/30 I had just bought my 1st used car; after leasing the majority of my driving years. Like anyone else I was now in hot pursuits of needing a good trustworthy mechanic. Little history, PRIOR to my used car purchase I had always remembered passing by ArieNol and admiring their buisness buildboards because they often displayed some of my favorite bible verses. I always said to myself If I ever need a place too go for auto, I was going to go thereSo naturally now I had the need and as soon as I could I obviously called up ArieNol. Like anyother consumer I just called to ask some simple questions. Let me tell yall viewers out there..as soon as they answered the phone I knew I had found my place! Everyone I talked to was kind and personable, took time to listen and explain all my questions! Hands down I couldnt have asked for a better first impressions experience! So of course I booked an alignment appointment for my new used ride. However the story doesnt stop there.The guys inspected my new ride and had to deliver some disheartening news about my car and to my suprise it needed some very expensive repairs ( which i had NOT been told about on a previous inspection that yes I did pay for) I had been lied too previously and told the car was in good standing) I was also in a huge time sensitive crunch because my lease miles were going to be at their max number which meant i was planning on transitioning to my new used car in a matter of a week! There was no wiggle room for me to get this car majorily repaired. I was freaking out big time.Needless to say, AireNol went over and beyond any of my own expectations on how I thought it was all going to pan out. These guys not only got me in quickly they worked jimmy johns freaky fast ( when they themselves were already strapped to capacity with all of their other client workloads ) BUT THRU it all they were truly efficient, positive and nothing but kind. They releived my frantic frustrations, doubts, worries, and stress by providing integrous, excellent, professional and reliable customer service experience with smiles! These guys are heaven sent ! Truly my miracle in a time when I needed it the most!Thank you Thank you Thank you @ArieNol#uHaveAForeverCustomerInMe❤✝️🙌
Name: J** S******
Date: 2021-05-19 15:47:01
Rating: 5
Comment: I dont review every time I go to Arie Nol but the comments from my previous review a year ago have not changed.**I have been using Arie Nol for 10+ years and have always received great service. Having an Audi A4 and A6, I thought the dealership would be a good option. Dealership was okay but after getting frustrated with them so often, I switched to Arie Nol. Now I am getting great results. As far as cost goes, some say they are too expensive but I disagree. I appreciate highly experienced technicians and quality parts. I depend on my vehicle to be reliable and safe every day, and Arie Nol gives me that confidence.**Great shop for maintenance and repair. They explain the repairs letting know which are critical, and which ones may be able to wait. Also will not try to upsell you on things you dont need.
Name: N* I****
Date: 2021-04-30 13:49:37
Rating: 5
Comment: Would highly recommend and is definitely my go-to auto repair center for simple things like an oil change up to a complete engine replacement. Great organization that always acts with integrity! Well done!
Name: M*** S*******
Date: 2021-04-22 13:30:11
Rating: 5
Comment: Matt was supper helpful. We got it in and out same day. Our breaks now feel the way they should. Our oil leaks were repaired and now gives us a piece of mind knowing our engine will be ok. I recommend this repair shop to anyone looking for great service and repairs.
Name: s****
Date: 2021-04-13 01:07:13
Rating: 5
Comment: Ive been to several shops and have been screwed over with cheap repairs by cutting corners for premium price. If you want an honest opinion, experience and great service this is the place. They always say you get what you paid for and you wont be disappointed here.
Name: L**** G******
Date: 2021-04-12 12:32:38
Rating: 5
Comment: Nols Auto Center has been our go to for over 40 years and I wouldnt think of going elsewhere. I know I will get a straight answer and an honest price up front. They are extremely knowledgable and will take the time to explain things in laymans terms. I can always expect quality workmanship, and very professional service with a smile at all times. This is a shop I will always trust with my vehicles.
Name: J**** K****
Date: 2021-03-25 13:56:38
Rating: 5
Comment: Went in for a used car inspection on an Audi. Cam was great to work with, straight forward which was appreciated. Waited for the inspection to be performed and interacted with a couple of the techs - very nice group of people there! Highly recommended!
Name: C******** M****
Date: 2021-03-14 17:08:35
Rating: 5
Comment: They were great. Such nice people! I have a knee injury and cant put air in my tires, they do it for me! Went in for wiper blades, put new ones on so fast.
Name: a** a*****
Date: 2021-02-26 14:06:55
Rating: 5
Comment: I had both my BMWs service with arie recently. The staff was very friendly and knowledgeable. The techs do great work and I would highly recommend anyone with a European vehicle to get their service done there.
Name: R****** S****
Date: 2021-02-25 20:55:04
Rating: 5
Comment: Always have heard of great experiences at Arie Nol. It was time to have my Honda Crosstours timing job done, so I decided to give them a try. Not only do they use OEM parts (definitely important to have for timing jobs) but the service was great. It took as long as they had quoted me, and the cost was within the average range of a timing job. They were very professional, I will most definitely use their services whenever needed and recommend them whenever possible!
Name: C**** F*****
Date: 2021-02-25 17:46:40
Rating: 5
Comment: Cam and the Arie Nol team were able to get a new part installed so I could leave for my vacation on time. They came through when the dealer failed to do so. They now will have my VW service permanently. They were very courteous and professional. I highly recommend them!
Name: S******* T*******
Date: 2021-02-16 13:21:50
Rating: 5
Comment: I have used Arie Nol twice over the span of 10 years and both times they have gone above and beyond. I used them for a transmission issue and for general maintenance, both times they were amazing. I just recently brought my vehicle in for an oil change. They called me after I had dropped my car off to ensure I was quoted properly for the right price of the oil change with it being a diesel. Even though they had already correctly quoted me when I scheduled the appointment, it was nice to see that they cared about not blindsiding customers with any price changes. They helped take care of another maintenance item and made it a priority to have my vehicle back as quickly as possible. Matt in particular was extremely kind throughout the whole process, even when I came back with other issues. Their prices are not outrageous but they are reasonable for the knowledge and skill of their service and their customer service is outstanding. This is a way better option compared to going to a dealership and I feel that they are much more honest with their work where you are not left wondering if you are getting taken advantage of. I plan to use them for any repairs in the future!
Name: J**** G******
Date: 2021-01-08 18:45:19
Rating: 5
Comment: The staff at Arie Nol are very friendly and accommodating. They take the time to explain the work and the reason for the work that is being performed. It is not always easy to find a quality independent repair shop (especially for German vehicles). If this is what you are trying to do I wouldn’t hesitate to recommend Arie Nol.
Name: j*** s******
Date: 2020-12-17 18:43:48
Rating: 5
Comment: Service writer Cam did an excellent job getting my slk55 AMG in for oil change and cabin filter. I needed to get in and out and with scheduling, he made this happen. Finished up some of my business calls in the waiting room and was back on the road in a short amount of time. See you in 6,000 miles!
Name: J****
Date: 2020-12-11 20:07:50
Rating: 5
Comment: Its hard to find a talented team that you trust, but these guys know their stuff and will treat you fairly! Ive had several BMWs serviced here over the years and have always gotten great service. Book in advance because these guys are always booked out a week or two in advance (which says a lot about the reputation they obviously care about preserving)
Name: M***** M*****
Date: 2020-11-19 01:12:18
Rating: 5
Comment: Arie Nol’s was recommend to me by a friend. It is hard to find places that are trustworthy now a days. It is a 30 min drive from home but most definitely worth it! I went in for a an oil change and it took only 30-40 minutes.Upon arrival, both staff members greeted me and made sure I was very well taken care of.I’m looking forward to getting my turbo replaced on my VW this upcoming month. :)Thank you Arie Nol’s!
Name: N*** G******
Date: 2020-11-05 23:23:51
Rating: 5
Comment: Went to Sharpe BMW they wanted 2,200 for a new water pump and thermostat. Arie Nol was HALF the price!! They fit me in. Within 2 days our X5 was back on the road! Definitely recommend their service. And will not hesitate to use them in the future. :)
Name: j***** m*******
Date: 2020-10-15 12:21:26
Rating: 5
Comment: Outstanding service! Got my car diagnosed and repaired sooner then expected. Very knowledge and great communication throughout the process. Price was very reasonable too cheaper then going to the dealership!!
Name: W*** H*******
Date: 2020-09-14 16:21:15
Rating: 5
Comment: After purchasing an E46 325i BMW, I had been researching shops in the city; one that specializes/and is certified for European vehicles. After much research through online forums, I decided on Arie Nol. I had a decent amount of work needed to be done for the suspension/steering. Cam talked me through all the parts/labor cost and the final price was actually a little less that the estimate. Car left feeling awesome, and tight as Bimmers should. Drives like a dream. Looking forward to working with Arie Nol again, for whatever needs to be done to get my vehicle driving, and looking the absolute best!
Name: B*** S****
Date: 2020-08-22 13:38:34
Rating: 5
Comment: Update: My five-star opinion hasnt changed, I just wanted to say how much I loved the response to the 1-star review from Darcy. It had the data and a charming kiss-off. 5 Star response ⭐⭐⭐⭐⭐I have been an Arie Nol customer for almost forty years, starting when it was Arie himself running the shop! Back then it was Arie and two sons working in two bays. You can tell that good word spreads - they are the best! Now they have seven bays, and grandson Cameron is stepping up, and Jeff is working in his original bay! There is something great about having that kind of continuity of extremely knowledgeable service, at a very fair price and with family-style customer service.Im so pleased to have been referred to Arie Nol back in 1979 - they are my first recommendation for auto service. Cant beat it.
Name: K***** L*******
Date: 2020-08-10 17:27:47
Rating: 5
Comment: Cameron and the team at Arie Nol are fair, professional, incredibly kind and extremely honest. Cameron always thoroughly explains the problem and finds a solution in the quickest and most cost effective way possible. I would recommend their service to anyone. They are great!
Name: m** j*
Date: 2020-07-27 13:19:26
Rating: 5
Comment: A huge Thank you to Matt and Arie Nol for taking care of the repairs on my Volvo when it had troubles while I was driving through Michigan on vacation. Matt was extremely kind and professional and made sure my vehicle was taken care of correctly. They did not gouge me or take advantage of the situation, they just did a fantastic job at a fair price. Thank you to the Matt and the mechanics who worked on my car. I highly recommend Arie Nol.
Name: H**** A******
Date: 2020-07-23 17:43:49
Rating: 5
Comment: Arie Nol is sincerely the best mechanic shop I have ever been to. I have had to bring my car in multiple times in the past few months for a few different things and every time I’m treated like family. They are understanding, prompt, honest, and always welcome me with a smile. I will forever bring my cars here for maintenance and repairs.
Name: A*** S****
Date: 2020-07-23 14:00:26
Rating: 5
Comment: The team at Arie Nol is the best in Grand Rapids. Knowledgeable, efficient, and excellent service at reasonable prices. I highly recommend scheduling your next repair with them. Sometimes they are booked out weeks, so call ahead. They also squeeze in emergency repairs and get it done in less than a week! Nice waiting room. Friendly staff. Great quality.
Name: T**** B*
Date: 2020-07-21 22:11:35
Rating: 5
Comment: Through out the years, my dad always spoke highly of the family running this shop, as he always brought his high end sports cars here. Now that Im an adult, and own my dream car, it was initially difficult to find a local shop other than the dealership to work on my Mercedes Benz E63 ////AMG. Jeff, & his son Cameron are diligent in answering any questions, while being straight forward and honest. Its the reassurance, the years of experience, and strict standards, skills and honesty that keeps me coming back to this shop. They dont treat, a car, like a car they treat it as an extension of you, what ever car you own, dream car or non dream car! You can feel the passion at this shop and thats rare!Thanks to the team at Arie Nol.
Name: J***** Z*******
Date: 2020-06-21 23:53:43
Rating: 5
Comment: They were awesome to deal with. Very courteous and helpful. They did a great job fixing my air conditioner in my car. Very fast and efficient. I will definitely use them again. Judith Zandstra
Name: J*** D******
Date: 2020-06-06 15:04:57
Rating: 5
Comment: Arie Nol Auto service is the best auto repair shop Ive found in my 50+ years of motoring. They stand by their work and their parts. A 3 generation business that does not rest on its laurels but continues to deliver excellent front desk service and communication, and fine mechanical work.
Name: D*** I****
Date: 2020-05-14 21:10:34
Rating: 5
Comment: I had a tough call on whether to keep my 2000 Lexus RX300 going or move on to another vehicle. I knew it needed struts all around which is costly, but worried struts might just be the tip of the iceberg. I asked Arie Nol to inspect the vehicle for other problems before doing the struts and advise on whatever else might be needed. That way I could make an intelligent decision before spending money. They called and said it made sense to add some other suspension pieces which were marginal and that doing it at the same time as the struts would save on cost. They quoted me a price which was reasonable for the vast amount of work. I just picked up the car today and it rides like a brand new vehicle - you would not believe the difference. I have had other work done at Arie Nol in the past and have always been happy: they have top notch mechanics. Also, as a bonus, they came in lower than the quoted price. Thanks!
Name: N******* P********
Date: 2020-05-08 15:38:25
Rating: 5
Comment: Arie nol has done excellent work on my vehicles and they always call and let me know what needs to be done ahead of time. They are honest and friendly.Thanks to Cam and Matt and the Mechanics team
Name: K**** S******
Date: 2020-05-05 20:14:29
Rating: 5
Comment: Had a computer problem on my Ford Edge after I replaced the battery. Brought it in to Jeff and Cam, they took a quick look and said they needed a little more time to diagnose and had an opening 3 days later. Dropped it off that morning and it was done before noon. I’ve been taking my cars to Arie Nol for 15 years or so and will continue to. They’re courteous, timely, so outstanding work and reasonably priced. What more could you ask for?
Name: D**** C***
Date: 2020-04-28 19:58:41
Rating: 5
Comment: The service was great. The mechanics managed to find an insistent rattling noise in half an hour and now my car is as quiet as if it were new. Prices are good and cheaper than the Subaru Dealer. I also appreciate how transparent they are with their prices and labor and explained what I am being charged for. I would recommend Arie Nol Auto to anyone getting their car serviced.
Name: M****** L******
Date: 2020-04-23 18:41:19
Rating: 5
Comment: I dont personally write review for places, but during these hard time the really have a great service to me. I havent gotten the car back, but based on talking to Matt there, I really have been getting great service, they keep me in the loop about everything going on with the car and they help me make decision about keep the car in the optimal running condtion. I already started recommend these guys to all my friends that need service done on there cars. The prices are great and they make sure that they service is done correctly without doing extra work. Ill be going there for all my servicesfrom now on.
Name: M****** D******
Date: 2020-04-20 13:17:22
Rating: 5
Comment: Arie Nol delivers a personal experience with professionalism and expertise. They do a great job. I’ve been taking my car here for years. Great staff and high integrity. Thanks Arie Nol!
Name: T*** H*******
Date: 2020-04-16 16:41:09
Rating: 5
Comment: We have depended on Arie Nol For more than 20 years to keep our vehicles in tip top shape and on the road. They’ve taken care of our Jeeps, Acura, Volvos and Mercedes-Benzes as if they were their own. And, they are pleasant to do business with.
Name: K***** T****
Date: 2020-04-13 21:42:45
Rating: 5
Comment: It was very simple for us to drop off our car for service the night before, we left the key in a drop box. Arie Nol was quick the next morning to call with an update and explanation of what the issues with the car were. I felt like they were transparent in their pricing and diagnoses. Pick up was also very simple, as they have a lock box they will leave your key in with a unique code only you can access to retrieve your key and be on your way.
Name: A**** F******
Date: 2020-03-17 04:06:10
Rating: 5
Comment: Efficient, informative and quick service. Fix your car the way you would if you knew how. Convenient online appointment set up also no problem with calling in for appointments. Always make time to explain what is needed and kindly look out for down the road issues. Jeff, Cam and Matt are supported by a great group of fellow mechanics. Sorry I dont know more of their names. Been coming here for more than 19 years. They have seen all our cars and our friends cars. I am thankful for them.
Name: R**** G****
Date: 2020-03-16 13:59:56
Rating: 5
Comment: Cameron and his crew at the shop are amazing! Brought my car in because I was concerned about an issue I was having. They did a diagnostic check on what I thought the problem was and they told me what needed to be done and were able to get me an appointment within a couple of days and my car is running great! I am new to Michigan and I will not take my car to anywhere else but to Arie Nol Auto Center! I was very happy and pleased with the attention I was given! Thanks!
Name: S***** O***** N****
Date: 2020-02-03 14:15:15
Rating: 5
Comment: My car had to be towed here since it was not driveable. It was after-hours so I didnt get a chance to actually go in and explain the issue. I called early the next morning and talked to Matt who said hed take a look and let me know the issue. I heard back that day with the problem and the estimated costs. It was ready by the end of the workday the following day! I was very happy with the results, very happy with how quickly it was fixed and I had good service.
Name: B*** P******
Date: 2020-01-22 00:11:04
Rating: 5
Comment: I highly recommend using Arie Nol. They are attentive to meeting your needs and deadlines. Matt and and technicians went above and beyond to ensure that I got my truck back with quality repairs. I will be using their services again.
Name: D***** C*******
Date: 2020-01-21 00:13:00
Rating: 5
Comment: I have know this place since they were a three bay shop. They have grown so much and they have always been awesome to me and my cars. You know your vehicle is in great hands. They are my go to guys when my vehicle needs service. Lets not forget a huge Thank you to Debbie who has all that lovey paperwork afterwards.
Name: B*** S****
Date: 2020-01-09 20:49:46
Rating: 5
Comment: I have been bringing my cars to Arie Nol since it was run by Jeffs dad back in 1979! I have nothing but the HIGHEST praise for this organization. I have no idea where WJ Pollack gets the scare tactics and outrageous pricing - nothing could be further from the truth - and that is from a 30 year customer!Jeff has always worked to fix things as economically as possible, and their pricing is very fair and reasonable. Its been great to see the growth of their business over the years - it is a testament to how well they run their shop and how they treat their customers.My three children now all bring their cars to Arie Nol for service, and I would recommend them to my closest friends without hesitation. Integrity, Trust, Professionalism and Outstanding Service will sum up your Arie Nol experience.
Name: H****** W*******
Date: 2020-01-02 22:18:26
Rating: 5
Comment: With many car shops around, you never really know who can be trusted and who cant. I have come to learn that are very trustworthy and they never try to oversell you what you what you dont need. Does it seem expensive at times, well sure, but thats only because you have a foreign car and thats the price you pay for that. But, when its all said and done, Its all well worth the accuracy and assurance to know its done right. Above all, I absolutley love the positiveness and kindness of the all the staff. Never a dull or angry face. Great people, great staff, great service, great auto service family. Woudlnt trade them for the world.
Name: B****** P*****
Date: 2019-12-29 13:54:47
Rating: 5
Comment: Best shop in Grand Rapids. They have worked on my BMW, girlfriends Ford Escape, coworkers Chevy Impala & Infiniti G37; they were knowledgeable, transparent & upfront, and quick in their turnaround with every repair Ive brought or sent to them.
Name: A***** H*****
Date: 2019-09-26 15:48:37
Rating: 5
Comment: Excellent service start to finish. The pricing was very fair on a Saab clutch replacement. The communication was top notch. All of the work done met my expectations. I’d highly recommend Arie Nol to anyone.
Name: T* M******
Date: 2019-04-10 16:39:40
Rating: 5
Comment: We take ALL of our vehicles to Arie Nol, with 100% trust in their work. We are so grateful to have mechanics that speak truth. Were never concerned that we are getting a run-around story. Also, whenever we have purchased a vehicle, we have brought it to Arie Nol just to get their opinion. They welcome it. I cannot tell you how many times we have referred friends and family to Arie Nol. It is so refreshing to have an Integrity-filled business, like Arie Nol, in an industry known for being shady.
Name: R** W******
Date: 2019-03-04 15:23:17
Rating: 5
Comment: These guys are the absolute best in Grand Rapids area. Their staff is very knowledgeable and do honest work, and they take the time to explain to you what has to be done to your vehicle and why. The crew at Arie Nol only repair what needs to be done, and never try and up-sell you on some service you dont need. I highly recommend this auto shop to everyone looking for quality service for their vehicle.
Name: M**** C******
Date: 2018-12-21 13:43:22
Rating: 5
Comment: Repair at a fair Price , and ReliabilityI have been using Arie Nol for repairs to my vehicle for the past 5 years. I am proud to say that they are an excellent repair facility.They provide me with a fair price of repairs after an inspection of my vehicle. An explanation is provided, before any repairs start, they communicate with me during the the repair process so in the end there are no surprises.Lets face it not every one is perfect, and this is where Nols reliability comes into play. It is no hassle, repeat no hassle. They fix their errors without question. And they provide a loaner!!!!!!!!! They have earned my trust, and that is difficult these days. My hat is off to Jeff Nol and his staff. PS -- they do serve great coffee
Name: B*** M
Date: 2018-12-19 21:19:41
Rating: 5
Comment: When I called to make an appointment, they said that they were unfortunately a bit backed up due to the holidays. It was my first time with them, and I had chosen them dur to all the positive reviews. I decided to wait the week that it would take for the appointment-- and Im so glad I did. They are that good. I felt like I was back in small-town Northern Michigan with their customer service. Will be going back!!
Name: J**** R****
Date: 2018-09-24 20:07:10
Rating: 5
Comment: Arie Nol is an exceptional auto repair center. The staff is very knowledgeable, friendly, and helpful. Their pricing is fair and the quality of the work done is always of the highest caliber. I highly recommend Ari Nol!
Name: A***** M*****
Date: 2018-08-21 16:24:23
Rating: 5
Comment: Great staff – HIGHLY recommended!! As someone who knows very little about cars, especially foreign models, I had received a referral to Arie Nol from a local Midas tech. They have been very thorough with the information provided regarding repairs to my ’92 Mercedes, and repairs have always been made in a very timely manner and at fair prices. They have also been very helpful as to let me know of repairs needed that fall outside their wheelhouse (body work), which reassures me that they have the customer’s needs in their best interest – not just looking to make more money. I can’t say enough about how wonderful Jeff and the service staff have been to work with. Jeff helped me recently with a last-minute pre-purchase inspection and saved me from wasting my time on a car that turned out to be a money pit. They have a customer for life and I will continue referring others to them that are looking for a quality auto shop that values honesty and integrity.
Name: G*** L******
Date: 2018-07-19 13:21:53
Rating: 5
Comment: Thank you to Jeff, Cam, Matt and everyone at Arie Nol Auto Center for the the great service, and the very prompt manner in which you solved the problem and got my vehicle back on the road.I would highly recommend Arie Nol Auto Center to anyone. Quality service and excellent customer relations!
Name: D**** D**
Date: 2018-06-30 00:26:13
Rating: 5
Comment: Arie Nol Auto Center has taken care of my cars for over 10 years.They know the auto repair business very well and take care of your car with no surprises. I usually pick up a business cards at Arie Nol to give to my friends who want a dependable auto repair service that is predictable and affordable. I highly recommend Arie Nol Auto Center. They are a gift to the Grand Rapids area. I wish I had known about them sooner.
Name: J*** G*********
Date: 2018-06-11 23:02:44
Rating: 5
Comment: Had a car from rebuilt from salvage that needed an inspection. Cameron was very helpful! I had to have it done before the weekend and no-one could get me in. Cam worked me in at the end of the day and was incredibly helpful and enthusiastic. Earned my trust and busiess from now on.
Name: T** K****
Date: 2018-03-21 12:47:13
Rating: 5
Comment: We have had 2 experiences with this facility. Both of them have been 5 star for honesty, service, timeliness and cost. Parts for foreign cars can sometimes take a while to get, but this facility has it figured out as good or better than the dealerships and at a very fair price. We worked with Cam at the service desk who was friendly, honest about expectations and then followed up and delivered above our expectations. We will use Arie Nol every time this car needs work!
Name: A***** T******
Date: 2017-12-13 15:28:21
Rating: 5
Comment: Arie Nol was able to save me big bucks from what the dealership quoted me. Awesome!Also, while sitting in the waiting room, I over heard that one of their workers found a customers $$$ cash under a seat and the employee gave the money back to the customer instead of pocketing it. Employees taking my items is also a high concern of mine so it is nice to know that these employees are honest.They also saved another customer even bigger bucks by honestly telling him the truth instead of a lie that a dealership told! Arie Nol does NOT leach off its customers. You CAN expect full 100% honesty from Arie Nol.I had no bad experiences with my visit.
Name: A*****
Date: 2017-11-24 02:38:51
Rating: 5
Comment: Jeff and his staff are exceptional. Bob was able to diagnose and fix my classic car when others could not diagnose the problem. They have always done outstanding repairs and service for me at a very fair price. I recommend them to friends and family whenever anyone is experiencing a problem with their car.
Name: M**** L* M***
Date: 2017-11-22 17:11:50
Rating: 5
Comment: The service is unbeatable! I have been going here for 13 years and have never had an issue. The staff is so polite and knowledgeable, I recommend them to all of my family and friends. I drive older vehicles and they have always been spot on with the vehicles issues. Cameron has been so willing to answer all of my questions, they even helped me purchase another car with great recommendations and inspections. Don’t look any further then Arie Nol’s.
Name: C**** P*******
Date: 2017-01-03 21:36:03
Rating: 5
Comment: I have been going to Arie Nol for many years now - while they are busy as snot, its for a good reason: they are the best. They are always friendly, they do a great job, and always communicate well. 5 stars, I wont go elsewhere.
Name: C***** J******
Date: 2016-07-27 21:11:17
Rating: 5
Comment: I was looking to have a pre-purchase inspection done on a used car, at a AAA and ASE recommended place in the vicinity of the dealership I was working with. I could not have lucked out better than with Arie Nol! They were very flexible with the timing of my visit, and even made time to inspect two cars in 1 day. They saved me from making a VERY expensive mistake with the first car, and gave me bargaining advice on the second car. Jeff, the owner, does all of the pre-purchase inspections and was very approachable and forthright. I felt like he was taking care of me as he would want someone to take care of one of his family members. Everyone else in the shop was kind as well. Tidy shop and waiting area. I will drive an hour to have my service done here. I was that impressed.
Name: D*** E******
Date: 2015-08-29 15:58:40
Rating: 5
Comment: This shop was recommended to me a few years ago by a friend. Ive taken my Hyundai there for several different problems over the years, and have been happy with Arie Nols work every time. They get me in pretty quickly, and once Ive dropped the car off, they call within just a few hours to tell me what they found and give me a quote. I almost always get my car back the same day, which is great!Theyre always friendly, fast and the prices seem very fair to me. I absolutely recommend them.
Name: P***** G*****
Date: 2015-04-10 16:08:57
Rating: 5
Comment: We have trusted our cars to Arie Nol for decades. They are thorough, fair and stand behind their work. My wife trusts her favorite car ever, a VW convertible, to them exclusively :)
Name: m******* s******
Date: 2014-10-10 16:07:29
Rating: 5
Comment: Had an introspective conversation with Jeff about his commitment to his customer base, and he cannot be more right. This company drives to compete with local business, while maintaining a competitive edge and keeping their customers happy.They are trying really hard on my car! They gave me a ride to work, offered me a loaner car, and are very emotionally understanding when it comes to real life situation and transportation. I actually have to say they do great to keep me happy.
Name: C**** D*****
Date: 2014-10-09 16:37:03
Rating: 5
Comment: I have been taking my car here for years. Jeff and his team are great. My Toyota has 219,000 miles on it and thanks to Arie Nol I have been able to drive it for over 10 years. After finding Arie Nol I did not worry about driving an old car, because I knew I had a reliable, honest place to take for repairs. Thanks Jeff and team for never making me feel stupid when I walk in with crazy car questions.
Name: B*** G********
Date: 2014-05-20 19:58:01
Rating: 5
Comment: The team at Arie Nol was very helpful in the repair of my car. With their help and preventative maintenance advice my Altima has been running flawlessly!Thank you Jeff and Debbie for going over and above!I will highly recommend your services.Thanks again!
Name: B** R******
Date: 2014-05-20 19:16:10
Rating: 5
Comment: I have gone to Arie Nol for 3 years now and will always go back to them because of their great customer service, integrity, and high quality of technical service. I highly recommend this family values based company for any car. I will NEVER go to the dealership after finding these guys (I own/owned multiple brand cars). Really great people that run/own/work there. I honestly cannot say enough positive about them. Any issue someone has CLEARLY would be a misunderstanding on the customer end.
Name: V**** E****
Date: 2013-10-03 20:33:52
Rating: 5
Comment: Arie Nol provides exceptional automobile maintenance and friendly, welcoming service.Jeff and his team helped me independently evaluate several pre-owned Audi A4s prior to purchase. After my purchase, Arie Nol put my A4 through regular routine maintenance and troubleshot difficult electrical issues. No job was too big or small for Arie Nol.As person who just loves driving, Im thrilled that Arie Nol is staffed by auto enthusiasts. The staff will not only repair your car but also explain whats going on and how to keep your car performing optimally.
Name: K R******
Date: 2013-06-28 11:36:56
Rating: 5
Comment: I have nothing but great things to say about this place. I struggled to find someone trustworthy to work on my Audi, I could tell you about all the horror stories I experienced at other shops including the local Audi dealer. But why waste our time. This place is top notch. I like that I have been able to speak with the person who works on my car. Also, ALL the staff is knowledgeable and friendly. I highly recommend this shop, especially if you have an import.
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Name: K*** S****
Date: 2024-02-15 17:26:24
Rating: 5
Comment: My mechanic retired so I was dreading finding someone new. I drive by arie nol all the time and their lot is always busy, so I gave them a try when I needed some maintenance done.Super happy with them, 10 stars if I could give it. Their prices were very reasonable compared to other places Ive gone for similar work in the past, and they had my car done the next day. I also like that I could also book an appt online.Great job guys, Ill definitely be coming back!