A&A Auto Service

category: Auto repair shop
address: 3951 Rochester Rd, Troy, MI 48083, United States
Phone: +1 248-619-7050
Monday8 AM–5:30 PM
Tuesday8 AM–5:30 PM
Wednesday8 AM–5:30 PM
Thursday8 AM–5:30 PM
Friday8 AM–5:30 PM
Saturday8 AM–3 PM

site: http://www.a-aautoservice.com/
rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: D** B*****
Date: 2024-02-18 00:51:21
Rating: 5
Comment: Paul, Vince and team are great. They have been taking care of my vehicles fie years and the service haa not changed

Name: E*** M****
Date: 2024-02-10 19:44:40
Rating: 5
Comment: Vince and the team did a great job with my sons car. Fair pricing and most importantly with honest and proactive communication.

Name: C****** E*****
Date: 2024-01-31 15:12:24
Rating: 5
Comment: They quickly repaired my windshield washer line.
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Name: N****
Date: 2023-12-28 18:18:43
Rating: 5
Comment: Honest and efficient pricing is fair. They are very personable and remember you by your first name Paul is very friendly. Thank you for taking care of our cars. We recommend this place.

Name: A*** W*****
Date: 2023-12-22 17:11:14
Rating: 5
Comment: The best people out there! Vice and Paul couldnt be more personable or honest. Highly recommend and, even more importantly, I trust them!

Name: M**** M*******
Date: 2023-11-17 01:06:33
Rating: 5
Comment: Great service. Very trustworthy guys. Take all my cars there. Highly recommend

Name: M*****
Date: 2023-11-16 22:30:38
Rating: 5
Comment: I just moved to the East side of the state and my equinox was making this clicking noise, so I asked around on Nextdoor for a good shop that was timely, affordable and wouldnt try to take advantage of me. A & A Auto was recommended numerous times. And from the first phone call to schedule my appointment, I understood why. They are so kind (!!!), timely, and affordable. I really expected to pay an arm and a leg to get my car diagnosed and fixed but it wasnt that bad!! Especially since I had 3 different things done to my car: actuator fixed/replaced, oil& filter change and sway bar links replaced. I cannot recommend this place enough! Im happy to say in the future I will only be taking my car to A & A auto! If all of that isnt reason enough to go there, theyre Lions fans too!

Name: Y**** K*
Date: 2023-11-13 23:48:45
Rating: 5
Comment: New Battery installed on Explorer. Took no time. All are very professional and friendly. I’m happy with the service. Definitely will go back for future maintenance on car.

Name: S****** B*****
Date: 2023-11-11 21:32:56
Rating: 5
Comment: The experiences I have had with A&A auto have always been top-notch!!! Currently, I take my car, and my son takes his car, and we both have had excellent service and pricing every time! I suppose there will come a day when I will be taking my wifes car as well, of course we will be taken care of then as well. Friendly people every time Ive called or walked in!

Name: J** L****
Date: 2023-09-02 18:47:18
Rating: 5
Comment: Vince and Paul have always given fair pricing and great service.

Name: J*** M*******
Date: 2023-08-06 22:20:14
Rating: 5
Comment: I just used A and A for the first time. I had a sound coming from underneath that they were able to figure out and fix. It wasn’t easy but they took the time and communicated with me as they progressed. My old shop closed due to retirement and he recommended these folks as well. I am happy he did. They took the time, communicated well and the price was reasonable. I will use them again in a heartbeat.I have used them a second time. Once again I had an issue with no clear solution. I had multiple warning lights on. They took the time to diagnose the issue and call me with updates. I had a bad wheel sensor. But as they went to fix it they ran into complications because my car is rusting out. Again - Vince and Paul called with updates and choices. It all worked out to my satisfaction. But the value is they communicate, are honest, and gave me choices when they could. I never feel I am being sold or told what to do. They talk to you. I appreciate that.

Name: J****** S** J***
Date: 2023-07-12 20:11:28
Rating: 5
Comment: Awesome work from Paul, Vince, and their staff as always! Very reliable, efficient, and courteous towards their customers. Highly recommend!

Name: B**** M********
Date: 2023-07-10 21:22:49
Rating: 5
Comment: Paul and Vince have become easily my most trusted car guys. Always fair, quick, friendly and know exactly what they’re doing! I don’t go anywhere else when I need work done!

Name: M***** L****
Date: 2023-06-28 16:13:53
Rating: 5
Comment: A&A is the only place to bring your car!! They got me in quickly and communicated in a timely manner. I felt comfortable bringing my car here and they did awesome work! Thank you!!

Name: K*** P*******
Date: 2023-06-19 16:18:08
Rating: 5
Comment: Been going to these guys for a few years. My whole family goes here too. Friendly, honest staff with quick communication. Highly recommend A&A Auto.

Name: A***** B*****
Date: 2023-06-19 13:49:30
Rating: 5
Comment: Great people would highly recommend. Excellent communication and and quality work. Went above and beyond to help with a kids high milage car to fix at affordable price.

Name: S**** �******** M*****
Date: 2023-05-20 15:57:16
Rating: 5
Comment: Only place I trust!

Name: D*** G*********
Date: 2023-05-16 21:48:51
Rating: 5
Comment: Good honest people!I have no concerns at all recommending A&A.Update as it has been a while, still my favorite garage.

Name: M****** D****
Date: 2023-05-11 11:18:46
Rating: 5
Comment: I have been going to A&A for years! They’re friendly, they know what they’re doing, and they have honest prices. Definitely the best choice for your car!

Name: E* G****
Date: 2023-04-27 14:58:26
Rating: 5
Comment: I was told it would be 1000.00 dollars to have my brakes done by someone else. Paul and the rest of the team got it done for 250.00. You have a life time customer from me !

Name: S**** V******
Date: 2023-04-25 12:17:11
Rating: 5
Comment: Honest fair prices Vince is the best

Name: G******* A*******
Date: 2023-04-24 00:33:44
Rating: 4
Comment: Good service at a reasonable price.

Name: V*** V
Date: 2023-04-22 14:00:23
Rating: 5
Comment: I’ve been taking my vehicles to them for the past 1 year. Have installed new brakes and a/c compressor and they have done a great job so far. Everyone is friendly and courteous and give you their honest assessment. The pricing is also reasonable. I’ll definitely recommend them!

Name: H****** B******
Date: 2023-03-31 20:35:54
Rating: 5
Comment: Amazing work, honest and reliable

Name: M******* V***
Date: 2023-03-28 19:08:24
Rating: 5
Comment: Vince goes above and beyond, also explains everything clearly. They also don’t cost an arm and a leg. Thanks to Nextdoor community for recommending them!

Name: M******* B******
Date: 2022-12-11 16:25:17
Rating: 5
Comment: Repairs you can trust!

Name: J**** B***
Date: 2022-12-10 22:31:34
Rating: 5
Comment: A very fair and honest auto repair business. Ive had several repairs done here and have been very happy.

Name: d**** d*****
Date: 2022-12-08 16:56:11
Rating: 5
Comment: Excellent service along with progress updates.

Name: H**** K****
Date: 2022-09-30 20:56:52
Rating: 5
Comment: Awesome as always

Name: L*****
Date: 2022-09-14 20:30:20
Rating: 5
Comment: Have been going to this shop since I could drive, and they have always taken care of me. And whenever I’m in the waiting room, watching customer reactions, they too, are taken care of. They will not cheat you, rip you off or take advantage of you. They give their honest opinions and recommendations so you can decide what’s best for you. They are kind and courteous. I am so appreciative of how many times they have helped me out and gone the extra mile. They really are a blessing. Will always highly recommend.

Name: K**** K*********
Date: 2022-08-09 05:32:40
Rating: 5
Comment: Great service, reasonable prices, smart and friendly employees. Theyre honest with you about your vehicle and dont try and sell you things you dont need. They offer a 5% discount if you pay with cash (vs credit card) and offer a shuttle service if your vehicle has to be left for repair.

Name: T***** S*******
Date: 2022-08-04 10:45:42
Rating: 5
Comment: Always get great service here!

Name: B**** T*****
Date: 2022-07-17 02:32:47
Rating: 5
Comment: Danny and team took great care of me and my wife. Both times we’ve been there the service was excellent, price was fair, and there was total transparency. They make a big effort to make sure their customers understand the work being done and I trust them 100% to give me an honest quote on any work I need. If you’re looking for people you can rely on then A&A is your place.

Name: W*** W*****
Date: 2022-05-19 23:29:50
Rating: 5
Comment: Best place ever.

Name: P******* S******
Date: 2022-04-25 10:55:57
Rating: 5
Comment: Top notch service as always. I have been taking my cars to Paul for 15 years and have NEVER been disappointed. Great staff with great service.

Name: J**** W********
Date: 2022-04-13 18:58:49
Rating: 5
Comment: Top notch mechanics! Friendly service and knowledgeable! I brought my vehicle here after two other reputable mechanics screwed it up! They let me know exactly what was wrong why it was wrong and how it was going to be fixed. The prices are fair, I also called to get an answer about an issue that I was having with my truck and they did not hesitate to explain to me the answer they didnt pass me off they didnt tell me Ill bring your vehicle in and well look at it they gave me the answer and didnt give me any hassle about it. I highly recommend this place as your mechanic. These people are so good that they have a long waiting list but its worth it!

Name: B**** B*****
Date: 2022-02-04 14:21:03
Rating: 5
Comment: A & A is the best and most honest mechanics I have ever used. I will not go anywhere else. I recommend them to all my friends and family!

Name: T** N****
Date: 2022-01-26 15:44:07
Rating: 5
Comment: I have always said that an honest mechanic is worth his weight in gold these guys are the best

Name: D**** K******
Date: 2022-01-18 23:53:24
Rating: 5
Comment: Paul is very friendly!

Name: R*** P******
Date: 2021-12-31 19:36:42
Rating: 5
Comment: Absolutely my go to place for repairs.

Name: K**** F*****
Date: 2021-11-17 16:33:26
Rating: 5
Comment: Highly recommended. Honest, efficient, and they return calls👍I would not go anywhere else.

Name: P***** B****
Date: 2021-10-09 05:07:26
Rating: 5
Comment: Super helpful!! They were really busy.. do told me to come back at a certain time. I did and they changed it the front bulb right away!! Great service!!

Name: M*** L**********
Date: 2021-09-21 22:09:04
Rating: 5
Comment: They were recommended to us by family friends and they have not disappointed. Trust is so important in choosing anyone to work for you and seems exceedingly difficult to find in the area of auto repair. Now, I believed that I had found it before and was ultimately disappointed. Thankfully, no signs of that here as of now.They have been friendly, trustworthy, and a pleasure to deal with. My hope is that this is our last stop on the search for an auto service center that can be trusted. Time will tell but early indications are looking good.

Name: J**** M********
Date: 2021-08-18 22:35:41
Rating: 5
Comment: Great service! The techs go above and beyond. Scheduled the car service & everything went smooooothly!

Name: r* r*****
Date: 2021-07-18 16:11:08
Rating: 5
Comment: First time trying this place Excellent service and great experience.

Name: A** A******
Date: 2021-07-11 11:02:11
Rating: 5
Comment: Never disappoints.

Name: W***** A*******
Date: 2021-06-08 21:14:36
Rating: 5
Comment: Great and trustworthy mechanics. Premium service and prices. One of the best mechanics I have ever been to.

Name: D**** T****
Date: 2021-05-22 05:12:31
Rating: 5
Comment: Great mechaneics fair on prices. Make an appointment they are busy

Name: A** S******
Date: 2021-04-13 23:22:30
Rating: 5
Comment: I’ve taken 3 cars here for various problems. Paul, Vince and the team are fair, fast and friendly. They are knowledgeable and explain the issue and options. Price is fair and they get it done when they say. Plus they are super friendly.

Name: A**** W*******
Date: 2021-04-02 01:12:49
Rating: 5
Comment: Definitely a go to !!!

Name: B**** B*********
Date: 2021-03-18 01:35:46
Rating: 5
Comment: Fast. Explained everything. Courteous. Will go back for future service.

Name: C*** S****
Date: 2021-03-04 17:20:41
Rating: 5
Comment: This place is absolutely the best! They are honest, reasonable and reliable. Good quality mechanical work done in a timely fashion. They are by far the best auto repair place in the area in my opinion, weve been going here for any mechanical needs for years, and they consistently offer great service and we feel valued as customers!

Name: S******** S***
Date: 2021-02-11 21:02:36
Rating: 5
Comment: We’ve taken our cars here for over 10 years! Always honest and friendly and go above and beyond.

Name: A* M*****
Date: 2021-01-25 02:32:22
Rating: 5
Comment: Does great work.

Name: G*** R***
Date: 2021-01-22 18:14:08
Rating: 5
Comment: Great shop. Fair pricing and great work.

Name: J***** D*****
Date: 2020-12-10 03:51:38
Rating: 5
Comment: I’ve always felt vulnerable with mechanics. That all changed when I started bringing my vehicles to Paul, Vince, and the rest of the crew at A&A. I believe that they are honest and I can not recommend them highly enough!

Name: M*** J******
Date: 2020-11-03 14:54:20
Rating: 5
Comment: This place is the absolute best place to go for mechanical work. I bring all 7 of my work vehicles there because they are very honest, helpful, and kind. They have done exceptional work and have always made it as easy and as stress-free as possible. Cant say enough great things about the staff and work ethic there!!!! Thank you so much for all of your help!!

Name: D******* S****
Date: 2020-09-30 22:28:32
Rating: 5
Comment: These guys are always awesome! Feels like family!!

Name: W***** Y****
Date: 2020-09-02 21:54:59
Rating: 5
Comment: Paul the owner cares about his customer. The staff Ive worked with are friendly and professional. They have taken over the building behind and are bringing on new mechanics. A good neighborhood mechanic option for most makes and models.

Name: T**** M****
Date: 2020-08-29 17:53:47
Rating: 5
Comment: Best auto shop around!

Name: T*** S*********
Date: 2020-08-22 02:29:51
Rating: 5
Comment: Great service & very trustworthy.

Name: R****** G*****
Date: 2020-08-14 03:28:46
Rating: 5
Comment: I would not even think of going anywhere else. I recommend them to everyone I know and they always thank me. No upselling ever and there guarantee means something. Paul is honest and professional.

Name: A***** T*******
Date: 2020-08-11 15:19:08
Rating: 5
Comment: Most honest shop out there

Name: R***** R****
Date: 2020-07-31 18:58:55
Rating: 5
Comment: Great mechanics! Paul and his staff really know cars. And after getting a price somewhere else I was referred here and not only did my car not need all the work stated by the other place, but A&A was much more reasonably priced. Which is why when this car started acting up I went straight there. I will never take any of my cars anywhere else!!

Name: V P*****
Date: 2020-06-10 20:20:45
Rating: 5
Comment: All of the above a really honest good auto repair shop. We have been going to this establishment for over 7 years, referred our friends and they treat you right.

Name: A** V*******
Date: 2020-05-01 17:18:51
Rating: 5
Comment: You will not find another shop like this! Trustworthy and fair prices! I drive a half hour away to have all my vehicles serviced here by Vince. Very honest guy who lets you know what’s really going on and if it needs to be done now or in a few months. There’s a reason this place has 4.8 stars!

Name: P**** G*******
Date: 2020-04-21 19:01:26
Rating: 5
Comment: You can trust A&A with your car and your wallet, they are nothing but honest and professional. I have been using them for my vehicle repairs for 10+ years and have always been more than pleased.

Name: G*** S********
Date: 2020-02-17 14:43:16
Rating: 5
Comment: Great Family Business who doesnt over sell but treats you fairly and honestly.

Name: A***** J******
Date: 2020-01-20 20:06:18
Rating: 5
Comment: Great job

Name: O***** M*******
Date: 2020-01-07 04:20:39
Rating: 5
Comment: The only place I take my cars for repair. Honest service and fair prices, great hours too

Name: Z***** Q*
Date: 2019-11-25 18:12:00
Rating: 5
Comment: What a nice shop they run here. You feel their genuine interest to help you out. I was help by Dan (or Danny) at the front desk and Vince and cannot say enough good things about them.

Name: A** M****
Date: 2019-11-03 03:52:46
Rating: 5
Comment: Great service, very accommodative.

Name: V******* S******
Date: 2019-10-26 20:11:47
Rating: 5
Comment: They are honest and helpful.great people

Name: S**** D***
Date: 2019-09-02 00:02:14
Rating: 5
Comment: Ive been a frequent customer of A&A since Ive been old enough to drive.Theyre always friendly and eager to help. More importantly, theyre honest. They tell me the exact issue with my vehicle without exaggeration and have never tried to sell me something I dont need.

Name: R*** R******
Date: 2019-08-27 19:07:25
Rating: 5
Comment: Paul is trustworthy and fair

Name: C*******
Date: 2019-08-22 17:16:28
Rating: 5
Comment: This place is great. No bs they tell you exactly whats wrong, they explain it to you, you pay them, they give you recomendations and move on.No pushing you to buy extra services.

Name: T**** L**********
Date: 2019-07-09 22:02:31
Rating: 5
Comment: Great Customer service!

Name: G***** M****** I**
Date: 2019-07-02 13:43:28
Rating: 5
Comment: Best auto service for a great price!

Name: J**** S************
Date: 2019-06-17 03:25:15
Rating: 5
Comment: These people are hands-down honest, friendly & trustworthy. They have saved my vehicle(s) time & time again over the past 14-15 years. Service has always been performed in a timely manner, at the most affordable price they can offer.

Name: S** k*****
Date: 2019-02-20 22:34:39
Rating: 5
Comment: This place is the most honest repair shop I have ever experienced. Do not take advantage of you. I would highly recommend this shop to everybody. I have dealt with them 4-5 times and they are the only repair shop I will ever go

Name: R******* & D*****
Date: 2019-02-13 22:59:28
Rating: 5
Comment: Owner Paul Thompson and incredible Vince the Master Mechanic takes the time and yet dont waste my time finding the problem & fixing it! I will always take my cars here when necessary!

Name: D* F******
Date: 2019-01-14 13:43:10
Rating: 5
Comment: Awesome and honest people.

Name: C**** B*****
Date: 2018-12-30 05:37:56
Rating: 5
Comment: Great place

Name: S****** S****
Date: 2018-12-11 00:44:59
Rating: 5
Comment: Fixed my car excellent at a very very reasonable price. Highly recommend him to all.

Name: G*** P*****
Date: 2018-09-05 17:22:07
Rating: 5
Comment: This family business is awesome. They have given our whole family the comfort of knowing we will be taken care of 100% of the time when ever something would go wrong with one of our vehicles. We have been going to A&A Auto for over 20 years now and have enjoyed the good service and ethical owner/employees. Thank you Paul (owner) and your staff for your service to our family and the Troy community.

Name: S****** H****
Date: 2018-04-24 00:42:09
Rating: 5
Comment: Weve been taking our cars here for years. Even since moving out to West Michigan, I try to bring my car back to Paul to work on if I can. Honorable man running a great business. Ive never doubted his honesty or the quality of his teams work.

Name: K** E***
Date: 2018-03-19 12:01:17
Rating: 5
Comment: Hands down best car repair around!

Name: T** A****
Date: 2018-02-21 15:48:10
Rating: 5
Comment: Paul and the crew always get it done right and fast.

Name: A***** T*******
Date: 2017-10-21 19:51:42
Rating: 5
Comment: Its very hard in todays world to find a business that is truly honest, sincere and cares about its customers (especially in the auto repair industry!). As a woman, Im already fearful that Im going to be taken advantage of because of my lack of knowledge about motor vehicles. I have been taking my car to Paul (the owner) for over 20 years. His business is family owned, and you often see his wife and/or kids at his shop helping out and being extremely friendly. His daughter even gave me a ride back to my house while my car was being worked on and picked me up afterword without charging a dime! She was so sweet and considerate - I didnt even have to ask and she refused to even let me give her a few dollars for her time. His wife, Kim, is always at the shop and is the most down to earth woman Ive ever met. His waiting area is always full of loyal customers who have nothing but positive things to say about Paul and his staff. Ive even referred my parents, children and friends to him, and they are all so happy to have a mechanic that they can trust. My mom brought her car into a repair shop close to A&A and they wanted to charge her an arm and a leg to simply look the car over. Paul, being the generous guy that he is, not only looked at the car himself, but also had one of his mechanics top off all of her fluids and fill up her tires. When my mother asked how much he was going to charge her, he simply told her to have a blessed day and remember him in the future and that he wasnt going to charge her a dime! I know he cant do that for everyone, but I found it so sweet and caring for him to do that for a little old lady living on a limited income. Needless to say, my parents are regulars at the shop. My father sometimes visits Paul just to say hi and talk shop. His mechanics are knowledgeable, skilled and their licenses to provide services are displayed in the waiting area so that you know, as a customer, that youre getting professional service. Paul is always honest with me and never tries to up sale or overcharge me on anything I dont need. He will explain the issues he and his mechanics found with my car, but will be honest in what he thinks is the most dire and needs to be fixed immediately and what problems I can wait a few months to fix to save up some extra savings so Im not strapped for cash. I have heard from many friends and colleagues of other auto repair shops that try to get their customers to buy anything and everything for their car, even to the point of telling them that something must be fixed at an astronomical price when, in fact, the issues are relatively minor and can be fixed for a fraction of the price! I cant tell you how many people I have referred to Paul or how much money he has saved me and my family, but what I CAN tell you is that for a family business to be in service for over 25 years means that youre dealing with a fair and honest person, as Im sure word of mouth is their best advertisement! Thank you, Paul, Vince, Jay and all of the other hardworking people at A&A. You have truly made a loyal customer out of me!

Name: M**** W*******
Date: 2017-10-21 19:44:00
Rating: 5
Comment: I wouldnt trust my vehicles with anyone else. If you want an honest business, that wont charge you for unnecessary repairs, then A&A is the place for you. Paul and crew have always taken great care of my vehicles. I have never felt I was being taken advantage of or that I was being charged for extra repairs I didnt need. I love the small business, family feel of this place. Paul and crew have always been overly helpful and truly treat their customers like family. That kind of service is, truly, hard to find. For honest, quality service, I would strongly recommend A&A.

Name: J******* T********
Date: 2017-07-31 15:12:56
Rating: 5
Comment: I cannot imagine trusting our vehicles to anyone else!!!!!

Name: B****** S
Date: 2017-05-06 14:27:42
Rating: 5
Comment: Paul and crew are great people and proven fair and trustworthy when it comes to working on all my cars.Happy customer for over 7 years.

Name: R****** W******* J*
Date: 2017-03-30 16:49:47
Rating: 5
Comment: Paul and Vince did the job correctly whereas the prior place fixed my starter problem on the cheap.. You get what you pay for. And the car comes back as clean as when you brought it in.

Name: M**** O******
Date: 2017-02-01 14:57:42
Rating: 5
Comment: As a woman, it is often difficult to find a reliable auto shop that will not push the extras and add-ons. In addition to that, if you ask- they will educate you on what has been done or needs to be done to keep your car running smoothly. Honesty and reasonable pricing are what you will find here! Paul and his team are kind, hard-working guys and I have always appreciated the quality work they have done for me.

Name: T**** J***
Date: 2016-12-16 23:12:08
Rating: 5
Comment: The best in area. Really know their stuff.

Name: R*** P******
Date: 2016-08-09 10:10:42
Rating: 5
Comment: Always tough to find a shop that doesnt add work or push for more work needed, Paul and Vince are honest make sure you are satified. Great work guys, keep it up.

Name: J***** R
Date: 2016-05-01 02:50:23
Rating: 5
Comment: Went here for years. Competitive prices and trustworthy!

Name: A**** T*******
Date: 2016-01-27 03:31:47
Rating: 5
Comment: I have never met a mechanic who is more honest and reliable than Paul and his staff. I love that they are a small business, and he will tell you HONESTLY what is wrong with your car. I have gone to other auto repair shops and ended up coming to him for a second opinion. He not only saved me thousands of dollars, but even gave me a discount because he felt bad that the other place had taken advantage of me! I wouldnt trust my car to ANYONE but A&A. They are a great group of people!

Name: R****** K***
Date: 2015-07-22 18:22:48
Rating: 5
Comment: I called A&A Auto Service today and Jay who answered the phone was very kind and helpful. He told me to come in the same day and they would try to find the solution for my car. I went in at the time he suggested and Paul took care of me right away. They were able to scan my vehicle and were very honest with the outcome and I felt very comfortable with their suggestions. I would recommend them to my friends or family.

Name: E*** L*****
Date: 2015-02-07 08:20:31
Rating: 5
Comment: Paul and his staff are very trustworthy and do a great job. I have been going to them since i could drive and they have always taken care of my car. My whole family recommends these guys highly.