A1 Auto & Toy Repair

category: Auto repair shop
address: 14315 Northland Dr, Big Rapids, MI 49307, United States
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Payments: Debit cards, NFC mobile payments, Credit cards,

Phone: +1 231-629-8027
worktime:
DayTime
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–8 PM
Sunday8 AM–8 PM

Auto repair shop near me:

AA Auto Repair | Leo and Eds | Midas | Master Tech Auto Repair


Name: F*** J*******
Date: 2024-02-05 06:02:52
Rating: 5
Comment: Paul & Anna were so helpful! My check engine light came on during a road trip to visit family. Being the only open mechanic on a Saturday I stopped by to see if they could fix the problem. Not only did they do that but they educated me on the issue and potential maintenance coming up, gave me estimates for those to come back on my next trip, and they went out of their way to drive to GR and pick up needed parts for my car to get it done faster as well as offering me a discount for being out of town. They had my car back up and running in 24 hours. Paul is one of the most informative and honest mechanics I’ve ever met and I’ll definitely be driving from Chicago to get work done here again as needed. Thanks again to both of you for saving the weekend!
Name: L**** K***
Date: 2024-01-09 11:30:05
Rating: 5
Comment: Great service, very friendly and knowledgeable. Great place to get your brakes done.
Name: J*** F**
Date: 2024-01-08 22:54:29
Rating: 5
Comment: I just wanna give a huge shoutout to the guys at A1. The guy in the chevy s10 is a A+ gave me a tow around the block when my fuel pump when out! 10/10 recommend!
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Name: c*** b*******
Date: 2023-12-14 01:33:19
Rating: 5
Comment: They are open 7 days a week. Always get ya in and fixed when they say they will.
Name: k*** m****
Date: 2023-11-15 17:51:48
Rating: 5
Comment: I brought my car there multiple times had it repaired same day service if not it was the next day could rates click return friendly service
Name: A***** H*****
Date: 2023-11-11 20:01:19
Rating: 5
Comment: I’m extremely happy with the FAST service I was provided today. Thank you for getting me back on the road!
Name: T***** B*****
Date: 2023-11-04 18:07:37
Rating: 5
Comment: Great customer service, friendly people. Got me in quick to fix my loud exhaust. Will recommend!
Name: G**** K****
Date: 2023-10-31 20:04:53
Rating: 5
Comment: I have been trying to find a place that won’t screw me over and A1 took great care of me. They even have a discount for Ferris students!
Name: M**** H*****
Date: 2023-10-22 23:51:12
Rating: 5
Comment: I have nothing but positive things to say about A1. It’s a Sunday morning at 10:30 and I come out from the store, get back in my car and it won’t start. I’m an hour away from my dad, a mechanic, who has fixed every vehicle I’ve ever owned. A colleague of mine recommended A1, as they’re not only the best in town but they’re additionally open on Sunday. Anna was quick to answer and assured me they could look at my car if I could get it there. I had it towed there later that same afternoon. First and foremost, the fact they could look at it the same day was beyond my expectations, but then Anna graciously offered me a ride home while they fixed my vehicle. Fortunately I had been picked up from where my car broke down earlier but the offer itself spoke volumes about this family, this business and how much they value their customers. They had my car completely fixed by 7:00 the same day. Upon picking up my car, Paul informed me of another issue that I should tell my dad to fix, as it wasn’t critical today (but he did offer to fix it if I wanted him to). When I told my dad what I was charged, he was so impressed and said it was identical to what he would charge for these services at his shop. Coming from a mechanic’s daughter and the mechanic himself, A1 REALLY is A1 and you should use them for ALL of your vehicle needs! Thank you for saving the day, Paul and Anna!
Name: L***** A*****
Date: 2023-10-18 13:04:34
Rating: 5
Comment: Great service for very reasonable pricing. Wouldnt go anywhere else when in the area. Will definitely recommend to everyone I know.
Name: S******* H*******
Date: 2023-10-11 17:03:48
Rating: 5
Comment: I had just recently brought my Jeep to A1 Auto, they got me in and out the SAME day!!!!!!!! I was leaking coolant, and my vehicle was overheating. I had MULTIPLE things wrong/bad with my ride!!!! They dont charge an arm and leg!!!! Very, very affordable!!!!!! And extremely reliable, trustworthy, and HONEST, which is EXTREMELY hard to find being female!!!!!!!! Its a family run business, they even fixed things (like my AC) that I never even asked about!! I brought my Jeep to a mechanic to fix my A.C., and my heat, he broke/ruined it, to where hot HOT air was constantly blowing on my leg, I have a HUGE burn on my leg from this!!!!! I never even said ANYTHING about this, A1 auto FIXED IT, without me even asking!!!!!!!!!!! Didnt even charge me!!!!!!!;!!!!!!!!! He even warned me about FUTURE problems I might possibly have, about my radiator wasnt working right, I absolutely LOVE, LOVE, LOVE this mechanic/ family run business!!!!!!!!! I saved the number in my phone, and I will bring my vehicle there just to get oil changes!!!!! I dont trust people either!!!!!!! FYI.... But, I do trust this business!!!!!! I cant speak good enough about these people!!!!!! Just down home, good normal people!!!!!!!!!!!!!! If Yu have ANY car problems, go HERE, you will NOT regret it!!!!!
Name: T**** H*****
Date: 2023-10-04 16:21:15
Rating: 5
Comment: Hands down best in town very friendly people very affordable prices always gets the job done 5 stars for me keep doing a amazing job keep it up
Name: T****** R****
Date: 2023-09-27 15:05:33
Rating: 5
Comment: As someone who is not mechanically savvy, A1 Auto was perhaps the best option for me to solve the issues with my car. The team I spoke to were all very nice, honest, and upfront about costs, what they expected the issue was, and how long it should take. Im skeptical of many, many mechanics, but I had no concerns with these people.The staff is very family oriented, very much the what you see is what you get, which I really appreciated. I knew I could trust these people, and that they had the technical know-how to get the job done.Id absolutely recommend this team. Theyre reliable, kind, and honest, which is refreshing compared to most mechanic experiences Ive had.
Name: A***** F****
Date: 2023-09-22 21:44:16
Rating: 5
Comment: Very nice people and good prices
Name: M***** B*********
Date: 2023-08-29 10:15:23
Rating: 5
Comment: We broke down halfway to our northern destination after 5pm.This place was open and answered their phone, so we had it towed there.Not only were they very personable and genuine upon first impression, but they immediately offered us (and our pup) a ride to our last-minute hotel for the night, at 9pm!They got us back on the road the next day, for a very reasonable price, again offering and helping us with a ride. Paul was so helpful in explaining everything in ways I could understand and was extremely honest with us.This was my best experience with a broken down car at a shop Ive ever had.I highly recommend this place of business!
Name: E*** W
Date: 2023-08-22 20:50:49
Rating: 5
Comment: Fast and dependable work! Open nearly all the time for any repairs needed!
Name: C*** F****
Date: 2023-08-13 17:27:16
Rating: 5
Comment: Great people OPEN ON SUNDAY!!
Name: j**** b******
Date: 2023-08-06 22:33:44
Rating: 5
Comment: Helped me out stranded on vacation with a truck with a dead fuel pump . Got it done on a Sunday so we could continue on the road to our next destination. Thanks A-1
Name: J** P****
Date: 2023-07-29 13:26:15
Rating: 5
Comment: Quick service, great pricing. Very happy with my first experience with A1 Auto & toy repair. Going to start using them for my other car. Thanks guys!
Name: P**** M*********
Date: 2023-07-28 18:30:47
Rating: 5
Comment: My car overheated on a road trip from Chicago. I was by myself and unfamiliar with the area so was a bit stressed. Ann was so kind to me and I loved hanging out with Diamond! Honest and friendly people and Paul was very knowledgeable and transparent about everything. Price point was super fair and they do great work here. They made a rough situation so much better. Thanks A1!
Name: L*** B*****
Date: 2023-07-25 00:33:16
Rating: 5
Comment: Paul and his family are the best in town. Paul welcomed us on a Sunday afternoon after breaking down on the highway, with no knowledge of where we were at all. Due to no response from AAA, Paul happily recommended a towing company that got us to his shop nice and easy. Upon arriving at the shop, my sisters and I were greeted by two beautiful dogs, who were very friendly. Shout out to Corolla and diamond❤️ (pictures added!) Paul and his crew were able to fix my car in less than 24 hours and get us back on the road for our big summer road trip!! I could not say better things about A1 auto repair and I highly recommend anyone in the area to contact Paul and his team for any issues. The entire staff treated us with the upmost respect and a priority. They even went so far as, picking us up from our hotel, as we are from out of town and we’re unable to get a cab( no Uber or Lyft in town). Thanks again Paul, keeping killing it!!!!
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Name: K**** V*****
Date: 2023-07-10 15:15:19
Rating: 5
Comment: My check engine light came on and my car wouldn’t accelerate on my way up north from Grand Rapids and I stopped at A1 to see if they could help. It was 7pm when I arrived but they were still willing to take a look and stayed open past 8pm to get me back on the road. Fair pricing and great service! I am so thankful I was close by to your shop.
Name: W**************
Date: 2023-07-06 14:20:49
Rating: 5
Comment: Paul and Logan stayed 5 hours after closing to get my car running well enough to limp home. I showed up overheating and barely made it from hersey they were able to flush my radiator replace my water pump and get me to stop overheating. I would 100% reccomend them for fair honest work and pricing.They have a lifetime customer now. they even talked to me to make me feel less sad about my situation call a1 for all your auto and toy repair services
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Name: A** G*****
Date: 2023-07-05 19:08:59
Rating: 5
Comment: What an incredible experience. A1 Auto did everything they could to help us with an incredibly stressful situation! My son goes to Ferris and found that his car wouldnt start on Friday night. He was scheduled to work on Saturday and Sunday and was supposed to come home for a visit on Monday for the 4th of July. After talking with him, we deduced that it was probably his battery, so we drove up to replace the battery while he was at work. When the car still wouldnt start with a new battery, we asked Auto Zone what our options were. They recommended A1. Thinking there was no way they would be open on a holiday weekend (Saturday at 4pm), we drove down to see their hours. They were OPEN and after explaining what was happening, they said it was likely the starter and if we could get the car there within the hour they could have it fixed by the next morning! (WHAT?!?!) Sure enough, we dropped the car off and our son walked down to get it the next morning. When he got to work, he noticed his battery light came on, so he called A1 and they offered to come to his work during his lunch break to check it out. Turns out we were in such a hurry to get the battery installed that it didnt have a good connection on one side. A1 tightened it down for him and he was able to come home for the holiday!! I cant say enough positive things about Anna and Paul, they truly went above and beyond in every way! Its such a relief that our son now has a reliable and trustworthy place to take his car if he needs it.
Name: J*** F**
Date: 2023-06-23 21:35:59
Rating: 5
Comment: I was visiting Big Rapids from Colorado and noticed a grinding noise coming from my wheel. I needed to travel back in a few days and A1 did a great job accommodating me. It turned out to be my front brakes. They replaced the left caliper, pads and rotors all in the same day and got me back on the road. Prices were fair and communication was great. Highly recommend.
Name: M*** R*******
Date: 2023-06-10 19:40:13
Rating: 5
Comment: Friendly people with very reasonable prices. I will definitely use them again.
Name: E**** L****
Date: 2023-06-10 14:36:01
Rating: 5
Comment: They saved our road trip!!They were so genuine and kind even though they didn’t know us. We were on a road trip hauling our camper to traverse city when our truck broke down. We thought we were stranded and alone, but Paul was kind enough for us to park our camper overnight while they did their best to find out what was wrong with our truck. They were very reassuring and made us feel like friends. Their dog Diamond was also very friendly and welcoming! Paul and his crew were able to find out what was wrong and fix our truck. Our trip was saved and we were able to get back on the road and head to our destination! We are so thankful!
Name: A**** S*******
Date: 2023-06-08 12:39:26
Rating: 5
Comment: I suggest their service! They got my car back to good shape in the same day. Cheaper labor rates also. Thank you for helping me!
Name: H***** S********
Date: 2023-06-05 17:32:34
Rating: 5
Comment: After being slightly overcharged somewhere else, I decided to poll the community for a good repair shop with a small town feel, as that’s what I’m used to. There were only a few people who said A1 since they are a newer shop, but I decided to look at their reviews and knew I had to try them. I’m so glad I did!! They figured out what was wrong with the car very quickly and thoroughly broke down the estimate for me, telling me it would be $200 cheaper if they were able to save the tank straps (I’m sure they were super rusty), but just wanted me to be aware of potential costs. Wouldn’t you know, they were able to take the care and save the straps, saving me $200 and two weeks of no car (the parts were two weeks out)!! They are very kind and caring, and they are honest. Crazy cheap rate for being open 12 hours, 7 days/week. I will definitely be coming here again in the future.
Name: J**** W***
Date: 2023-06-02 12:55:46
Rating: 5
Comment: Great service! Replaced my power steering pump and a wheel bearing. I was provided a status update every couple hours. Best customer service in the industry, highly recommended!
Name: Q****** N********
Date: 2023-05-18 16:12:24
Rating: 5
Comment: They are an awesome shop with great customer service! I highly recommend them to people saying they need a car in the shop. Will be taking my car here from now on
Name: C W**
Date: 2023-05-16 01:15:51
Rating: 5
Comment: EDIT:I have used A1 twice since March (my first visit below) and I will continue to use them!He is honest and talks you through what needs to be done, what could be done and what doesn’t need to be done, unless you want to do it. The honesty and being open 7 days a week is what makes me keep coming back!Review 1:They were great! They were cheaper than a company at the other end of town, which is why I chose them for the price, originally, but defiantly appreciative of their time and glad I chose them, because I will use them again!We were beginning our road trip and needed to get in for a surprise wheel bearing replacement, immediately, and they were able to get us in when we arrived in the morning—quick and honest!Great people and even offered a discount!
Name: B****** C**********
Date: 2023-05-11 23:22:43
Rating: 5
Comment: Very experienced mechanics. Did a full engine swap in my wrangler. Had us back on the road in no time. Very personable staff 👍highly recommend 👍
Name: P** C****** b****
Date: 2023-05-11 19:45:23
Rating: 5
Comment: Good service. Fair prices.
Name: C**** J*******
Date: 2023-05-08 15:01:34
Rating: 5
Comment: After a very stressful week of unexpected travel due to my father getting in a minor accident in Georgia, I was finally driving home when my old truck broke down on the highway an hour from home and five miles from Big Rapids. I called A1 based on their online reviews and had my truck towed to them. It had apparently developed an oil leak, because I had driven only two hours since checking all fluid levels, and my oil had been at the full line and looked brand new then. My truck needed a new motor. I desperately wanted to keep it on the road a while longer because I am only the second owner, it is a well-maintained Texas truck, and I have every service record from the day it was new (including oil changes). Im on a fixed income and wasnt sure putting money into a rebuilt motor was justifiable, so I was weighing my options when the mechanic called. He had a motor in a totaled truck in his driveway, and he was able to determine it was compatible with my truck. He offered me a good price on it so I approved the work. The motor wasnt as easily compatible as the mechanic had been led to believe, so there were several complications along the way that caused a delay in the completion of the motor installation. I was expecting the labor cost to skyrocket. However, when I picked up the truck, the mechanic explained the complications very well, and Anna in the office wrote it all up in an email so I can share the info with my usual mechanic. I was very pleasantly surprised that the total cost came in $200 below the estimate, and my truck is running more smoothly than before (despite the newly-installed motor having 35,000 more miles on it than the original). I highly recommend A1 Auto!
Name: G***** R****
Date: 2023-04-07 16:24:48
Rating: 5
Comment: Amazing experience, friendly service, was able to get us in the same day! Explained what was wrong showed us the broken part. Followed up last then a week to ask how the car was running!
Name: K**** W*******
Date: 2023-03-15 15:33:00
Rating: 5
Comment: Needed a shop quick to change my wheel-bearing… Called a local repair shop and they wanted close to $500. Thought we should try other shops around. A1 was our next call. Thankful we called them… Quick service and way more reasonably priced. The staff is friendly and honest. The type of people helping you for helping them. Definitely recommend.
Name: J**** M**
Date: 2023-02-21 14:34:33
Rating: 5
Comment: We had issues pretty far away from home on a fishing trip a little further north over the weekend, couldn’t find anywhere locally to help us- it was a brake line so there was nothing else we could do but get it into a shop- the owner took my call and listened to the issue. They knew their stuff, what they were doing, and did a fabulous job in a reasonable amount of time considering the circumstance- they expedited our vehicle because they knew we were out of town, and on a mini vacation for that matter. I would highly recommend them, they were very professional, kind, and because their prices were very reasonable- considering brake lines, or any brake work in general, if you were to take our situation to Midas they would have gouged you and charged a bunch of extra stuff (which they always do). That’s why they have great reviews, PLUS when you are in the area, show some love to a local business instead of a chain, that’s how to keep an local economy thriving. Thanks again A1!!!
Name: T*** G*****
Date: 2023-01-14 18:02:42
Rating: 5
Comment: Highly recommend got me in same day when it was an emergency.all around very friendly. Can’t give it amazing quality of work and reasonable pricing.will definitely recommend.will definitely bring my truck back in for any more repairs.thank you ever so much Paul.
Name: J***** G*****
Date: 2023-01-07 03:39:50
Rating: 5
Comment: Today I was in your place of business. You guys rock we really appreciate you service keep up the good work…I’ll be back if anybody is looking for good customer service go here. Thanks a lot George,JAMENA
Name: S** D******
Date: 2022-12-25 21:33:09
Rating: 5
Comment: Owner is a very good person he help me on Xmas.
Name: P** T******
Date: 2022-12-18 22:35:57
Rating: 5
Comment: A1 came to my rescue on a Saturday afternoon when everyone else in a 60 mile radius was closed. Not only did they fit me in while I was stranded in an unfamiliar town, but they fixed me broken serpentine belt and got me back on the road in record time! Highly recommend this shop. Thank you for saving my day!
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Name: J** R*****
Date: 2022-11-29 11:50:56
Rating: 5
Comment: These guys go above and beyond to get your vehicle back on the road as quick as possible. They got my sons pickup fixed even though the vehicle they were working on before his took longer than expected. They finished his repair around 10:00pm on a Saturday night. I know where we’ll be bringing our vehicles from now on.
Name: J***** G***
Date: 2022-10-26 22:01:31
Rating: 5
Comment: Great place. Will be back for future repairs
Name: J***** C***
Date: 2022-10-22 23:10:16
Rating: 5
Comment: Amazing people. Very accommodating. Very fair pricing. Cute baby and fun dog. Definitely recommend!!
Name: C****** P*******
Date: 2022-10-18 15:40:19
Rating: 5
Comment: I came in late at night with a fuel line leak. They were able to get me in right away when another shop quoted me 4 weeks out and wanted to do a much bigger and costly project than I was ready to take on at that time. This shop is quick and the service was excellent. Being a woman I am used to being talked down to regarding my vehicle, but not this shop. I will definitely be a returning customer for any and all major repairs. Very friendly, family feel to the shop. Got me in Thursday night and I got my car back Friday night in time for work Saturday. Fair prices and he explains what is going to happen and what could happen. He doesnt leave you in the dark at all and they call if any other issues happen in the shop and let you know immediately. Due to extra work needed my final coat was more than the estimate but not an outrageous price. Very good people and a very good shop.
Name: C****** S********
Date: 2022-10-02 22:08:52
Rating: 5
Comment: Awesome experience getting my vehicle back on the road after the clutch went out. A1 fixed the issue gave a great follow up on what was going on with the car. I appreciate y’all!
Name: J** M*****
Date: 2022-09-27 20:27:17
Rating: 5
Comment: Replaced my 2007 Subaru outback motor with a new lower and rebuilt upper. Car runs better than when I bought it! Highly recommend!
Name: j* D****
Date: 2022-09-11 11:23:18
Rating: 5
Comment: Great service car broke down unexpectedly had to find someone to do it quickly and found this place. They were fast, friendly, and even told me of a few issues I wasnt aware of. All in all will go back again if I have issues in the future.
Name: S**** K*****
Date: 2022-08-31 23:57:15
Rating: 5
Comment: Great service and price. Highly recommend. Open later than most is a plus. Thank you again
Name: K** S****
Date: 2022-08-26 11:35:37
Rating: 5
Comment: When I was headed into town my truck had a small fire. Our insurance tow company had it delivered to Paul at A1. We didnt know he had a repair business in Big Rapids but very thankful we found him. He had to replace the engine in our Ford truck. Paul was very thorough in explaining everything that needed to be done and took time to answer all my questions. We had a radio in the truck that was outdated and GPS would tell us we were driving over the speed limit when we werent. Paul was kind enough to change that out for us too. My husband and I would recommend Paul to everybody. In fact we are taking our van in to have him look at a small problem we are having. As a side note, very cute greeter called Diamond to meet you when you stop so stop and say hi to them.
Name: J*** H
Date: 2022-08-17 15:41:27
Rating: 5
Comment: Worked with them to replace my Subaru Forrester engine after catastrophic engine failure. Both gentleman are super friendly and knowledgeable.They found me an engine with a 2 year warranty, and less than 80,000 miles on it. After about 1000 miles, the repairs are still great. My gas mileage went fron 16-18 mi/gal to around 18-22 mi/gal. They also got my AC running cooler.As far as accessibility, I would say mostly mostly accessible/universal. There was a small (one inch tops) step at the front door, but there are other smooth/no step entry options. Wide spaces and doorways, but I did not see a lower counter.Overall, would definitely recommend. About a three hour drive from where I live, but they will be my preferred mechanics for a long time.
Name: R***** K*****
Date: 2022-08-10 13:39:03
Rating: 5
Comment: We (Nine of us - my 78 year old mom, my husband, my three kids and each of them had a friend and our three dogs) were driving to vacation. We were over two hours from home and almost an hour from our destination (a cabin in the middle of nowhere) My Durango started driving badly and within 5 miles my engine light was on and my SUV was starting to stall. First I panicked. Then I decided to see what was up ahead. We limped along to Big Rapids and went to Auto Zone and they ran a diagnostic test and found what I needed. It was 4pm on a Sunday. This was not something that I could do myself. I asked the employees there if they had any idea who could help me and they gave me Paul’s number. I called Paul while I was still in AutoZone, they told him what was wrong for me and he said to come right over. He tried to fix it right away for me but he could not get the parts I needed. We headed on to the cabin and Paul got the parts I needed the next day and he got it repaired.I really appreciated everything that Paul did to get me back on the road. He got it done quickly (my mechanic at home is usually booked about two weeks out) and the price was about half of what I expected! It is quite a haul from my house to there, but if I need another repair I will consider heading back to Paul! Thank you!
Name: D** B***
Date: 2022-07-17 18:02:47
Rating: 5
Comment: These guys are awesome! Kindest shop I’ve been to. I needed brakes bad and they were even able to replace them on a Sunday! 10/10 I absolutely recommend them!
Name: S*** G
Date: 2022-06-28 12:47:27
Rating: 5
Comment: I was in a bind needing a quick turnaround on a coolant leak on my Audi A6. Paul was the only mechanic in town that could get to it that day and he did a fantastic job on the diagnosis/repair. I was surprised how low his prices were and I am going to be returning for any additional work I need done.
Name: K****** M*********
Date: 2022-06-24 14:50:59
Rating: 5
Comment: The best place to get your vehicle fixed. The price was less than other places I checked around for service. Paul gave me a ride home and picked me up when it was ready the same day. Thanks!
Name: A***** S****
Date: 2022-06-23 04:02:26
Rating: 5
Comment: My wheel bearing went out coming back up north from GR and we found him about 15 minutes away and he took me in drove an hour to go get the part and got me out that night. Very kind and helpful. So happy he was there 5 out of 5, would recommend and use again. Thank you!!!!
Name: D**** W******
Date: 2022-06-06 20:55:23
Rating: 5
Comment: Great place, would highly recommend to others.
Name: D****** C*******
Date: 2022-05-29 20:17:06
Rating: 5
Comment: They were super fast & friendly.
Name: R******* G*****
Date: 2022-05-28 23:08:45
Rating: 5
Comment: Coming into town for the holiday weekend and had car trouble hours from home. The only place open and he got me taken care of so I could head home from vacation on time!! Thank you so much!! Great service and reasonable prices too!!
Name: R*** Z******
Date: 2022-05-23 21:37:03
Rating: 5
Comment: I cant be more grateful and happy to have found Paul and A-1 Auto Service. He answered his phone on a Sunday afternoon. Diagnosed our issues and repaired them all like a Pro. I could not have been more pleased with their responsiveness, their professionalism and the work they did. Their prices are great. I will recommend Paul and A-1 to all of our neighbors and friends.
Name: L********* H******
Date: 2022-05-22 19:47:41
Rating: 5
Comment: Great help very friendly, Best part is that they are Open Sundays! 😀
Name: K******* C***
Date: 2022-05-14 23:18:53
Rating: 5
Comment: Great people! got me off to the races again! great pricing, and also being opened on weekends! life saver! thanks again guys!
Name: A***** M*****
Date: 2022-05-03 01:28:09
Rating: 5
Comment: At first I was a bit skeptical, but when I found out most shops were going to charge $1,600 or more I came to Paul. Neither me nor my girlfriend really had the money to fix this car. So we stopped at his new shop looking for an answer. He quoted us for $1,000 and said hed get the job done right. Sure enough he fixed it in a timely manor getting us on the road to make it to our friends college graduation 6+ hours away. thats right a hour after we got the car back we loaded up and headed on a 6 hour car ride. with no issues occurring I can safely thank Paul for his service and we be getting all my car repairs done by him. He also offers a student discount on parts. ps he did a whole new timing chain and camshaft fix.
Name: A**** S*******
Date: 2022-05-02 10:22:48
Rating: 5
Comment: I was in a pinch with my little kids with me and my vehicle was starting to run hot. They got me right in and fixed the issue when no other shop was available.
Name: K******* V*****
Date: 2022-04-30 03:02:43
Rating: 5
Comment: This is one of the only mechanic I have met like this at this shop.. DEF ONE OF A KIND!!! after my family wasnt there and could help he stepped up and helped me like he knew me for forever. He is beyond reasonable and. I decided to try and fix my breaks for the very first time and did the passenger side but ran into a lot of problems on the left side and he was there and helped me get my car up and running. After taking it for a test drive and realizing I needed a new caliper and was right there ready to help and his service was beyond something ive never seen before and I am very lucky to have come across his shop. Thank you so much for all your help and teaching me new tricks.
Name: K** L
Date: 2022-04-26 17:46:41
Rating: 5
Comment: Amazing place to know more about your car. Paul willingly honestly share with customers whatever problem he finds out in your car, and what need to be serviced to keep the car running strong and safe. The shop is basically open 24/7. It’s like emergency room for vehicles.
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Name: P*** S****
Date: 2022-04-26 02:40:03
Rating: 5
Comment: These guys are literally top notch! They went well above the call when our families ford explorer had the front hub assembly explode, they even did the repairs on Sunday!! I highly recommend their services and give them a 10/10 score for not only customer service but also friendly staff who are willing to help in a pinch.
Name: S***** G*****
Date: 2022-04-22 18:44:02
Rating: 5
Comment: Had them do some work for me on two separate occasions. No one is open past 5p and I work til 5p. They fixed a bad caliper for me the first time. And the second time Paul came to my rescue when I had a flat tire. Great prices and great work. Will definitely be back!
Name: R***** C*****
Date: 2022-03-30 12:23:06
Rating: 5
Comment: Very customer friendly, does a great job with service on your vehicle. I found a great place to take my vehicle when its beyond my knowledge of repair. I highly recommend A1 Auto & Toy repair to anyone. Not overly priced when it comes to your vehicle and service, so when you need service, please go see A1 Auto & Toy repair
Name: S***** D*****
Date: 2022-03-28 14:09:43
Rating: 5
Comment: My vehicle was towed in on Saturday afternoon. The starter was out, they had one in stock, the vehicle was finished that afternoon. Great service, honest people! I will keep them for my garage needs!
Name: K**
Date: 2022-03-20 15:09:44
Rating: 5
Comment: They got me in and out super quick and fixed everything within my budget! definitely recommend.
Name: D***** S***
Date: 2022-02-26 20:40:29
Rating: 5
Comment: I really enjoy that theyre so helpful and the way they run their buissness. They are very friendly to all there costumers and they charge at very reasonable price. Definitely would recommend checking them out theyre with awesome all week availability
Name: e**** k****
Date: 2022-02-26 03:37:24
Rating: 5
Comment: I am very grateful to Paul at A1 auto and toy repair. We were having an issue with our car and after asking several people for help and getting no where. A1 seen my post on Facebook and contacted me to see if they could help. They did and it was just a simple fix, we got our car back the same day.If you are looking for a affordable, friendly, knowledgeable car repair shop, go to A1 Auto and Toy Repair in Big Rapids. Great service and friendly people.
Name: P**** B***
Date: 2022-02-21 00:24:19
Rating: 5
Comment: I was so impressed by the response we got fromPaul. He was very helpful and did a great job. I will definitely call him again for any repairs! 100% recommend!!
Name: M***** E******
Date: 2022-02-17 22:52:49
Rating: 5
Comment: Highly recommend! I called this morning having no heat in my car and was assured it could be worked on today after I got out of work. They gave me a quote, got the parts and were ready for me when I arrived. Repairs were completed quickly and I was on my way with heat. I can not recommend them or thank them enough.
Name: D**** S****
Date: 2022-02-08 13:59:46
Rating: 5
Comment: I very highly recommend A1 auto service! Paul is fantastic and takes a lot of pride in his work!! I needed replacement rims for my wife’s Escalade and Paul hunted down and refinished used rims that were in excellent shape that only needed to be repainted to match the car and truthfully they look brand new! Paul worked extremely hard on the rims so that I could get them on the car due to the old rims leaked so bad from corrosion. He worked overtime several nights to get this done in record time!! He is very customer oriented and his prices are extremely fair! Trust me you can really trust his work!!! He treats the customer as he would like to be treated!! Definitely 5 star service!!
Name: S** H*****
Date: 2022-01-12 20:43:19
Rating: 5
Comment: Great shop got me in when no one else could, got it done for a decent price, I highly recommend A1
Name: T***** S******
Date: 2021-12-21 19:14:23
Rating: 5
Comment: Paul did a great job fixing up my 90s Arctic cat. She had a tough time starting cold. Would basically need rotator cuff surgery trying to get her started every time. Took it to Paul who got me in immediately and he had it fixed for a good deal in no time. He knows his stuff! Great to work with. Will be bringing other projects to him in the future. Would recommend.
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Name: J**** B******
Date: 2021-11-15 23:29:00
Rating: 5
Comment: Appreciated the time and effort that he put into my project. Was kind and went above and beyond to help me.
Name: m***** 5**
Date: 2021-10-12 02:03:26
Rating: 5
Comment: They were able to fix my coolant hose and get me back out on the road in like 30 mins great group of dudes The owner even went the extra mile to go get the part himself will be going here for all my mech needs Highly recommend to all my friends
Name: D*** G******
Date: 2021-10-11 04:58:14
Rating: 5
Comment: Very professional and work and was very happy he went out of his way to get my daughters vehicle up and running great the same day, very pleased and definitely found my new mechanic
Name: P** S*****
Date: 2021-10-02 23:21:39
Rating: 5
Comment: Driving south on 131 on a Saturday late afternoon and I broke down. A-1 was still open and serviced my vehicle and I was back on the road. Thank you so much.
Name: P*** G******
Date: 2021-08-18 00:06:30
Rating: 5
Comment: Job well done in my own garage. Worked after hours to get me back on the road.
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